fantastic service and product knowledge! They make shopping local a pleasure and a 'no brainer!'read more

Hardest plavce to get a hold of. web site is horriable. Called to ask one question got the rudest…read moreperson i think i've ever come across.

They don't have a wide selection of materials. Only lumber for builders. They didn't have 1//2" BC…read moreplywood.

I was actually suggested this place by someone from my local Lowe's....I thank him every time I see…read morehim. The building center is great and the prices are even better. The sales people are very helpful and make sure you have everything you need.

I bought a number of items there. among them there was - 1…read moreitem off the floor it wasn't delivered on schedule no biggie - 1 entry door with transom ($500) - 1 custom window $1,200. The style of the door and the transom didn't match, I called and was told "that's what you ordered" . Really I asked for mismatched styles? For the window I had ordered the lightest clearest low-e glass available, I got the dark type of glass that's recommended for Fla, Nm, Az etc. " That's what you ordered" was the response again. They don't even bother to ask what was shipped or what you ordered, they don't want to know because CYA is the order of the day. Then when you go over your buyer's order you realize that regardless of the conversation you had with their salesperson the printed order is so vague that they could ship you anything at all and claim that's what you ordered. My contractor bought my siding there, it's an off-brand and the quality doesn't impress. Really shoddy practices I ordered the rest of the windows ( Andersen) from The Plywood Mart although they won't match these and they were more expensive, that shows how I feel about sponsoring this store again

Highly recommend! What a great no frills place to get high quality cabinets and doors. Super…read morefriendly and very easy to work with. Contractor friendly!

Needed a slab door to replace a current frame with sidelights. Found a door here, need a small…read morerepair and the hinges and locks cut. They went out of their way to help, choose, options, etc. Even let me take a current slab they had home to double check the measurements. Finished it in two days and we absolutely love it. Great price, experience and purchase. This is the way things should be handled everywhere. Old school. Will be back when we need anything else. Charlotte store has great people working.

Love the store and products…read more Mike, the salesman is a deterrent. He bombards you with his political beliefs, his enjoyment of shooting, the reasons he left New York (he didn't want to live with their ammunition limits) and the projects he has going on at his property. The most recent visit we were trying to order new cabinetry for a kitchen remodel. After I declined his offer to go in the back room to look at the cabinets he bought for his kitchen he got rude. He was so unhelpful and condescending-He didn't want to help with the layout, he didn't want to give me a visual rendering and finally said he would pass me off and they MIGHT be willing to give a rendering but only one. We took our business elsewhere and spent more money on cabinetry to avoid the hassle of dealing with him. Right on the desk it says they help design. What's the problem? He's rude. He makes me uncomfortable.

Great place if you are looking for a to remodel a house on your own. They have lots of good looking…read morecabinets, flooring options, kitchen tops, and doors. We use them mainly for the cabinetry. They have several difference option on the stains and designs. They mainly deal with contractors and condo renovators, so they do not delivery. It is pick up for yourself only. But there is a UHAUL rental right down the road, which rents trucks for about 25-30 a day. Bottom line, you can get good quality cabinets cheaper than pretty much anywhere else around town, but it more of a do-it yourself-er place.

Buying some things and pricing don't match. Not only did I have to do their job price matching…read moretheir own tags. And take photos for them but I had to go back and take a clearer picture of the date. So you expect your customers to do the work for you. Customer service is not what it once was. Update: after waiting a bit for one of the managers they did change the price. But it just wasn't a great experience. I have bought a lot from this store and typically don't have an issue. I guess it depends on who is working.

So many complaints, not enough room to express it all, let's start with the over the range…read moremicrowave I purchased, and Lowes installed a couple of months ago, yeah, it works as well as the one I had to replace. (DOES NOT WORK AT ALL) now let's go to the 2 washing machines I have purchased in less than a year. 1st one just would not work. Think Lowes in Denver cares? NOPE. Went to the Mooresville Lowe's for my 2nd washing machine, within the 1st month had to have the Maytag man out to fix it. Guess what? Same problem 2 months later. Now I am getting the run around over Lowe's affiliates knocking on my door stating that I need roof repair to the tune of $22,500.00 LOL, LOWES IS THE WALMART OF HOME IMPROVEMENT. JUNK NOT TO MENTION NO ONE SHOULD HAVE BEEN ON MY ROOF.

A great resource for domestic hardwoods. The milling of their boards is quite good and they paint…read morethe board ends to prevent checking. I found some figured soft maple in 8/4 thickness. Easy to select boards and to do business with. I am a returning customer!

Great place to do business. The staff is very knowledgeable, professional, and happy to help…read more They have high-quality material. Any serious contractor should have an account here.

While they are a great option for buying supplies, they also sell doors and windows. After trying…read morethe big box places we turned to Hoke for new doors and windows. Their design center is very helpful is guiding us on choosing the right styles and ensuring they would fit. Where they have failed, thus only 2 stars), is delays and communication of fulfilling our custom orders. I understand that, especially with covid, there are lots of delays in vendor manufacturing, but it doesn't excuse the fact I have to constantly call them on or past the due date to get updates. They are very unorganized and often tell me they will have to call me back with an update. They never do. It's been 4 weeks and 10 calls/emails from me and I'm still waiting for delivery. I will not be going back to Hoke.

Love this place as they had such a variety of stuff in the people here we just really friendly and…read morealso helpful that I can't wait to go back with my next project.