The staff are all so friendly! It was our first time kayaking with a group of people. They did a…read moregreat job explaining and answering all of our questions. They offer many different options to take. Would definitely recommend them and we will be coming back!

The family who runs this are really great. Excellent canoes, beautiful stretch of river and perfect…read morecustomer service. Our time on the water was seamless and we got to truly relax and enjoy the majesty of the Driftless

We went to rent three WaveRunners with our group of friends. Outside, they had new WaveRunners…read moreavailable, but they gave us the older ones. When I asked why, they gave a ridiculous excuse, saying they couldn't give us the new ones because we were a group, and they would only give them to solo riders. Despite the illogical reasoning, we took the older ones without causing any issues and started riding. Ten minutes before the end, I was swapping the passenger behind me with another friend. Both of us stopped, and there was a distance of about 4 meters between us. The friend behind me jumped into the water and went to the other WaveRunner. Just at that moment, one of the employees was coming towards me at high speed. Unable to control his speed, he tried to veer to the right to avoid hitting me head-on but ended up colliding with me. The 16-year-old employee said we needed to return to the shore, so we did. He told everyone that I had hit him, even though myself and two friends witnessed the incident. I explained the situation, and two female managers came. Surprisingly, both of them accused me, as if they had witnessed the whole thing. Their only argument was that we shouldn't have been that close. I understood that point, but their employee shouldn't have approached me with such speed and shouldn't have hit me. Despite my efforts to explain, they blamed me unjustly. Then, another employee on the shore, who was more than 200 meters away from the incident, claimed to have seen me hitting the employee. This was an obvious lie and deception. Later, the girl at the reception inside the establishment claimed that I had asked her a question: "What happens in case of an accident?" I asked her to show the footage because I knew I hadn't asked her anything like that, but she said she didn't have the authority to access the cameras. When I got home, I saw that they had charged $1030 to my credit card. This is a robbery, a lie, and a slander. I strongly advise staying away from this place. I will do everything I can to get my money back. The document I signed does mention that I will be liable for any damages to the WaveRunner I rented, but there is no clause stating that their employee can come so close and even collide with me, and I have to pay for their expenses.

Every once in a while you get that annoying customer that changes things over and over again and…read moregets the staff all confused. I was that customer. Being my 30th bday we wanted to go down with a bang, and I changed my reservation time three times to accommodate the sunniest warmest part of the weekend. They were always super nice and changed my reservation time no problem. Nothing got mixed up. Not a bad place at all. Best prices in town. Did some research and everything was more Expensive. Tube and skis included. Beautiful area of the Wisconsin river. Highly recommend. We would return for sure.

Blackhawk River Runs canoe rental was awesome from start to finish! They provided great guidance of…read morehow to navigate the river and provided phenomenal customer service with detail to cleanliness. I highly recommend using them if you are looking for a fun day on the Wisconsin River with 2 pickup times to provide plenty of flexibility.

We had a perfect rental and canoeing experience! The Blackhawk River Run team was extremely…read moreprofessional. They were very helpful with upfront reservation communications, provided great instructions on how to navigate the river, had our gear ready, had a very clean restroom and clean bus. They were timely on our return run pick up. Our group had a blast and Blackhawk River runs made everything seamless. Can't wait to go again!! Gorgeous river experience! Amazing!

Captain Kevin was the best! He took us up and down the river, pointing out things of interest, and…read moretook us to a great beach. He made our day a day to remember!

From the owner: One of a kind Tiki Pontoon in the Wisconsin Dells great for family/friends, guys/girls getaways,…read morebirthday celebrations, company outing, bachelor/bachelorettte parties, or for whatever reason!