Easy check-in with military-friendly boarding access! On-time departure and great staff ensuring friendly, but efficient customer service. read more

Delta Air Lines - Airlines Near Me - Daytona Beach, Florida

Update: After notifying Better Business Bureau of my experience, I was contacted by Delta the following day. I was surprised at how quickly Delta contacted me. They refunded the $ the agent charged my daughter for rebooking, acknowledging that the agent should not have charged my daughter. In addition, they apologized and compensated us for the inconvenience and aggravation by sending gift card. They also assured the Delta Daytona ticket agents will be reeducated on correct policies. I was satisfied with the resolution they provided. read more

Will never use Delta Airlines ever again. Coming in from Atlanta to Daytona with a 4 hour delay, no compensation no apologies. Trying to leave using delta, The front counter at Daytona has the worst customer service you can imagine. They are rude and demanding and try to charge you for fees that they don't charge for at the gates, such as your bag. I am making a huge complaint about the man in the photo, his name is Nestor, if you see him, try to let the person behind you go ahead. He ought to learn what it means to be a customer and staying in business. 1st time flying in 5 years and last time EVER flying with Delta. I work hard for my money and service is key. My mother and hubby flies 4x a year and she has agreed, will no longer fly Delta. I'll continue to spread the word to others. I hope I get that survey they mentioned. read more

Delta Air Lines - Have fun with Nestor, rude and incompetent. - Airlines Near Me - Daytona Beach, Florida

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On Saturday afternoon my daughter and I boarded our second flight. I have nothing, but good things to say about this airline, even the hand soap smelled nice! We were both given a ziplock sealed bag filled with sealed snacks and personal water bottles. The Cheez-Its were delicious, Dark Chocolate Chunk Kind Healthy Grains Bar was okay, but helped hold my daughter and I over for our next flight and the Dasani water bottle helped quench our thirst. What's great about Delta compared to other airlines we've flown are the screens provided at each seat with earbuds to watch movies, shows and even play games like Farm Chase(similar to Pac-Man)! Or try your smarts with their In-Flight Brain Teasers! Great especially if you're a parent and out of ideas to entertain your child on the flight! I would definitely recommend this airline, they follow guidelines, masks are worn by flight attendants and passengers at all times and seats are left open in between passengers to maintain social distancing. Plus if your child goes to the cockpit to meet the pilot he gives you wings, my daughter was excited about the pin as I placed it on her top and the card that talks about the aircraft. We are looking forward to flying with them again on our flight back to Sacramento on Saturday morning. Thank you Delta airlines for your courteous and accommodating staff and being right on it to make sure we arrived safe and sound! And most importantly on time! I will leave you with 1 tip, when flying remember to bring gum or ear drops for the altitude pressure during flights, I forgot and payed the price. My daughter on the other-hand experienced no issues. read more

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Delta is the worst carrier in the sky, even worse than Spirit. Hateful flight attendants and tiny seats make the entire flying experience a nightmare. Management needs to change because the he attitude of these workers starts at the top. Do not ever fly Delta. read more

Delta is the worst! me and my daughter were getting on and then the announcement said the plane was missed and canceled so don go to delta airlines delta= doesn't ever leave the airport read more

I'll fly spirit, allegiant, Avelo or frontier before I ever fly delta again. I arrived at the counter 44 minutes before the plane leaves and 6 minutes before it starts boarding and they refused to check my bag!! Smallest airport in Florida where the plane was literally on the other side of the wall and they wanted nothing to do it. This wasn't JFK, Atlanta or Orlando smh. Terrible customer service at the desk as well. AVELO FOR ALL FLIGHTS NOW! read more

Although Delta Airlines is not my preferred carrier when flying out of Daytona Beach it's the only carrier I consider. The counter and gate staff here has always been exceptional and very helpful. As far the airline as a whole they are okay, since I don't use them often my statue doesn't get me many perks I usually use any miles I accumulate for upgrade inside the cabin. I did notice a few things that annoy me after paying $25 at the counter per checked bag more often than not they gate check the bags free of charge so basically they punish those of us that check our bags at the counter so unless you have a very heavy or oversize bag it's worth taking it through security and getting it tagged at the gate and it arrives at your final destination at baggage claim free of charge. They need to rethink this policy. read more

This airline changed our reservation from the morning we were due to fly out, and rescheduled us to fly on the following evening, a full 1 1/2 days after we were originally due to travel. I understand that Delta made this change because they were expecting some bad weather conditions to hit their main hub in Atlanta, and they decided to cancel several flights in anticipation. While I can appreciate that, what I have a major problem with is that we were never notified of this change by the airline via phone or e-mail, we only found out that our reservation had been changed when we got on the internet to do online check in and to print boarding passes the evening before the originally scheduled flight. If we hadn't done that, we wouldn't have found out about the change until after we'd driven more than an hour to the airport for our departing flights, which had been cancelled. This would've made for a really bad situation, and caused a lot of stress to say the least. While I realize Delta is a large airline with thousands of people flying with them each day, they're also in the customer service industry. If they must cancel or greatly delay flights due to weather or other unforeseen circumstances, especially this many hours in advance, they should at least take a moment to notify people before they make the trek to the airport, park and schlep all their stuff to the terminal, only to find out their time and preparation was all wasted. read more

Delta airlines are great, especially the terminal at the Daytona Beach International Airport. The staff here is friendly and helpful, the airport terminal is nice and clean, and most importantly, their airplanes are very nice, clean, comfortable, and with plenty of leg room, and recline! Love flying delta because it's one of the few airlines available at the Daytona Beach international airport and thus happens to be the closest airport to me. Definitely recommend delta airlines to anyone who is looking to travel. read more

Delta Air Lines - Airlines Near Me - Daytona Beach, Florida

Speedy luggage and friendly ticket agents, the gate agents got us boarded smoothly as well. Delta does not have much service from Daytona - just five or so flights a day to Atlanta. read more

I've been on hold to speak to an agent for only 2 1/2 hours. All representatives are busy apparently. I was told the hold time would be 2 hours. I'm taking bets with people and the winner of my total hours on hold can get the pot. During the day the hold time they say is.....get ready.....6 hours! I have my flight info but I put my name wrong on the ticket and I'm calling to fix it which should only take a minute but so far I can't get a hold of an actual person! This is crazy. I'm not even sure someone is even there to answer the phones. I'm using a cordless landline. The first phone died so I switched to a second one. This shouldn't be happening. I've listened to the same recording of them saying the same thing over and over intermittently about how they are striving to give us good service. What service. I tried using the chat for Delta but there isn't a person there. I've spent hours and hours and hours on hold between this, Orbitz, and the military to get my mom an appointment. I've spent nearly an entire workday on hold. They need some serious improvement or no one will want to fly with Delta! read more

While they sent me a survey about my return flight that they were 20 min late on I couldn't help but notice I did not get a survey about my outgoing flight 1214 on Wednesday Feb 6 From MCO to SLC connecting to SJD. We boarded this flight and then was informed by the pilot that there had been oil pressure problems on the previous two flights and that now Delta had decided the plane was not safe to fly. This estimated 2 hour delay (after checking, the actual time this flight left it ended up being a 5 hour delay)caused me to miss my connection to Cabo for my vacation. The only thing they could do to get me to Cabo was to have me sit in the airport for 6.5 hours take another flight to Mexico City, sit in that airport for 5 hours and get a flight to Cabo. For my troubles they gave me a breakfast and lunch voucher. I don't know what is worse, they decided the plane I was on was not safe to fly that day, or that they let it fly on two previous trips with the same problem. Seems to me that they are cancelling flights in order to help manage the passenger flow to help the bottom line. If airlines were help accountable for this practice they wouldn't be in business. read more