Delta is MY airline! They are efficient, friendly.. and I like the food offerings in terminal 2. I appreciate that they tagged our bags for a rapid transfer at our intermediate airport. Touchless ID for TSA pre check is a breeze. Their screens make sense and help travelers be more independent. Always use the app to track our bags too! Everything is clean and neat too. Taking a reward flight... Thank you, Delta!! read more

Delta Air Lines - Delta at LAX. - Airlines Near Me - Los Angeles, California

Traveling alone with an infant is already stressful, and this travel day honestly broke me a little. Due to extremely long lines and understaffing at check in, my baby and I missed our flight. I was overwhelmed, exhausted, and trying my best not to completely fall apart in the airport. Chris, the manager, stepped in and completely changed the experience. He was kind, patient, and genuinely compassionate while I was having a very emotional moment. Instead of rushing me through, he took real care in helping us, rebooked us for the next day, and made sure we were okay. What stood out most was that the following day he personally assisted me again to ensure everything went smoothly. That level of attentiveness and empathy meant more than he probably knows. Travel days do not always go as planned, but employees like Chris remind you how powerful kindness and professionalism can be. Delta, please recognize Chris. He turned a really difficult situation into one I could actually get through. read more

I love flying Delta first class! Delta in general as an airline is usually reliable. I haven't had issues with delays I felt could have been controlled or anything like that. The staff is always excellent in first class as was evidenced on my most recent flight. They were happy to get us earbuds, even put our napkin across the tray for the meal, friendly skies! Our pilot kept us well informed of some turbulence and ya girl loves hearing as much info as possible as an anxious flyer. Good movie and TV show selections - Plus live TV streaming! This was amazing on a football day and to watch my Sun morning political shows. I was streaming the entire plane ride! There have been viral horrific first class meals on other airlines lately, but I'm happy to report my breakfast Salmon meal was top tier. Delicious, big portion, great variety of items. Overall if I'm flying Delta, I feel more safe and taken care of than other airlines. read more

Delta Air Lines - First Class breakfast - Airlines Near Me - Los Angeles, California

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Delta has become our family's go - to domestic airline of choice. We usually try to fly Delta over United & American. Love that their rewards miles don't expire. The snacks onboard are enjoyed by my kids (biscoff cookies & salsa SunChips & cheez its)! They emphasize safety too, which is our number one priority whenever we fly! read more

I wish i could give them 0 stars. I arrived for my flight at 8am (10 am flight.) It was delayed until 12 (not bad, I had reading,) then it was delayed until 5pm, 10pm and finally (I think, I left) 12am. But that was the good part. I rescheduled for the next day and went down to get my bag (which they assured me would be easy.) I waited and hour (easily confirmable,) 2hours (complained) three hours (complained) and four hours (for ONE bag.) At last I asked for a supervisor who I told had an office I couldn't get to. So I asked her to come to me. She did (and was very nice) and got my bag within 30 minuted. $ hours and 30 minutes after I first requested it. AWFUL AIRLINE. Tomorrow I will begin this travesty again (I can't afford not to.) I have to be in NY on Monday for work, I pray that they do me right. read more

We flew with DELTA AIR LINES on our way to Tampa Florida from LAX and back from Orlando to LAX. On the way to Tampa it started RAINING and we were all saying our prayers up in the sky. It was the BUMPIEST ride of my life and it's not Delta's fault. Mother Nature just wanted to remind us that each second of life counts and to appreciate it and live it with no regrets! SAFETY:10/10Thanks so much to the CAPTAIN we made it through what felt like a roller coaster ride in the sky! It's what you see in the movies but, worst because you are actually going through it. And if I had to go through it all again it all again I would, as long as I'm flying with DELTA. I will put all my trust into the captain... COMFORT: 9/10. Lots of leg room in the economy class. Thank you so much for flying us safely to our destinations. It was bumpy but we made it and all thanks to the captain and the crew for making us feel so comfortable. They have really great snacks! PRO-TIP: Use the neck pillow for your lower back and bring a scarf or blanket because it gets really cold up there ;) SNACKS: 10/10 Great SunChips salsa flavor and I love the cranberry apple juice. They also have cheeze it's and cookies... THANK GOD for DELTA AIR LINES! read more

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This review is about our Delta experience at LAX. For context, I usually fly another airline where I have status and a very familiar check in routine, so this is from the perspective of someone who is used to a different system. We had to walk quite a bit around the airport because the signs were not very clear on where to go, especially with some of the construction and routing. That part was frustrating, although to be fair I have seen similar issues with other airlines at LAX too. Once we got to the Delta area, it was clear they really encourage people to use the kiosks and the self service bag drop unless you have a special issue. The process felt a little cumbersome at first, especially while trying to help my elderly father. The positive side is that a Delta employee came over and really made a difference. He stepped in, helped us through the process, handled the bags, and did a fantastic job. He even walked my dad through where to go to get wheelchair assistance, and the wheelchair team was very kind and helpful. That personal help is what lifted the rating for me. In my head, this experience sits around three and a half stars. The walking in circles and unclear directions keep it from being higher, but the staff who helped us at the counter and with the wheelchair were excellent. For people who do not fly all the time, I think Delta would feel like a solid option. I will call it 3 and a half stars, rounded up to 4 on here. read more

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11/17/25-needed to make changes for my return flight in January.. My son booked my flight but had me returning to Sacramento.. My stress level was rising as I wasn't sure how I would get back to Reno- (probably Amtrak- another 5+ hour train ride).. I haven't flown on any Delta before so I found a direct flight from LAX to Reno!.. Spent several hours online last night in a chat (tried calling but hold time was 53 min)..needless to say after all that time the rep said I needed a ticket agent-.. then the generic statement of experiencing a high chat room time!.. Called this morning- got a very nice lady - picked up on the first few rings! She reviewed my itinerary- tried changing but the connecting flights would not change.. Transferred me to a ticket agent and she was able to change the last part.. Upgraded cost $200 but worth the ease of my stress level- just have 5 hours to Yelp at LAX.. * when you don't succeed try try again!- lol.. read more

Delta Air Lines - So glad I can fly back to Reno! - Airlines Near Me - Los Angeles, California

LAX has a good, fast process moving through from an international flight. I had a layover in California for 3 hrs and was able to get through TSA security in under 20 minutes. I walked to the Delta terminal for my connecting flight. Delta is swift and efficient and I prefer to fly with their airline over any others. Having Deltas credit card is a bonus perk since I get two free checked bags for international flights. I did find the LAX airport hot and loud but coming from Japan where everyone is considerate and quiet and not in their annoying telephones is a culture shock to return back to the USA. Travel is such a learning experience to find out how other cultures interact. I find that people are so loud and annoying with cell phones in the United States more than any other country. read more

Delta Air Lines - Delta boarding in LAX airport - Airlines Near Me - Los Angeles, California

Delta Premium Economy - Probably one of the best premium economy experiences I've had overall. Delta truly made us feel super comfortable throughout the flight. They went above and beyond by offering white cloth meals instead of the usual boxed options, which was a nice touch. The seats were incredibly spacious, making a long flight much more bearable and relaxing. I also appreciated the dedicated check-in area, which saved us time and made the process smooth. The staff was friendly and attentive, ensuring we had everything we needed. Overall, I would definitely book with Delta again for future trips, great service, comfort, and amenities all around. read more

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If i can give a zero rating i will i never felt so unsecured fllying telling me to wait and I'll have an assigned seat soon WTH !!!! The fact he kept saying 2 mins is making me nervous !!!! Aand hearing them say they OVERBOOKED !!!!!!!!!!!!!!!!!!!!!!! read more

Delta Air Lines - Shitty airline - Airlines Near Me - Los Angeles, California

LAX to MCI's flight attendant truly missed her calling. She should have worked as a prison guard. Entire flight she was so angry her mouth couldn't possibly scowl any further. She'd constantly yell at us and treat us like kindergarteners. She screamed at my wife for asking for a napkin and literally screamed at me when I tried getting up to use the bathroom. I felt like I was on a reality TV show. 5 stars though for the first class seats. I could literally cross my legs and a few cocktails helped handle her mood. Her constant anger didn't impact her cocktail mixing skills. Nice selection of movies too. Food was meh. Had a charcuterie thing that was a glorified lunchable. Return flight from MCI to LAX was 5 stars all the way so I assume this lady was having a bad day. read more

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40 years of flying Delta and it still sucks !!! You Suck. Worse airline ever , 2 out of two flights delayed. First flight the toilets were out of service 2nd flight the AC didn't work . Garbage airline !!!! read more

Well guys were heading home, this flight was packed so we got last row on the plane no complaints here. The only downside of having last seats no windows. The flight was really choppy going home and when we landed I swear we swerved but they quickly got it together. The flight attendants were very friendly and made the flight memorable. We were the last plane for the night so it was a smooth departure. read more

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My family and I and all my coworkers fly delta cause it is the best American airline. I'm Currently a platinum medallion and there is one attendant that stood out in a very long time. On this flight back home to hawaii (DL0443) Ms Becky provided great Customer Service and attentiveness to all the people in our section. That is why I enjoy flying on delta and no other. read more

My girlfriend and I flew Delta from LAX to OGG Maui and back. Round trip first class. The flight from LAX to OGG was on a Boeing 767, the first class seats were very comfortable and spacious and had lay flat features. The service was great and we enjoyed the whole experience from check in, bag drop, screening, boarding, in flight, landing, and baggage claim. Unfortunately after I had booked the tickets our return flight was canceled. Delta offered me the option to change our return flight. I needed to take the red eye back to LAX due to my schedule upon return in order to maximize our time in Maui. The best return flight option was to fly Maui to Seattle, and Seattle to LAX. The flight from OGG to SEA was on an A321neo. The first class seats were much smaller than the Boeing 767 and the seats didn't recline nearly as much. I wasn't able to get comfortable enough to sleep so I spent the red eye flight trying to rest. The connection was on a Boeing 737 that also had smaller and limited reclining seats. So upon our return to LAX neither of us had slept. This is not so much a critique of Delta as much as the smaller narrow body aircraft which flew the OGG to SEA and SEA to LAX segments. I had originally booked the round trip on wide body aircraft with lay flat seats. I fly somewhat frequently and will fly Delta again. Hopefully my next flight will be on wide body aircraft and more comfortable, especially if it's a red eye. read more

They promote their sky miles and charge cards. When you go to use them on a flight , they make sure you're on the back of the plane without an option of picking a seat ( without paying ). You would think they would prioritize their loyal customers but like most airlines , they suck. Customer service is nonexistent , check their reviews. read more

Outstanding Service from Immanuel - Delta Flight DL1993 (Dec 3, STI JFK) My wife is currently undergoing cancer treatment and has difficulty walking, so we requested wheelchair assistance upon landing. Unfortunately, when we arrived at JFK, the wheelchair service was not there. Immanuel, a member of the Delta crew, immediately called to request it again -- but even after all the passengers had deplaned and the crew had left, the service still never arrived. Seeing this, Immanuel personally stepped in to help us. He brought the wheelchair himself and guided us through a large portion of the airport. He went above and beyond his duties with kindness, patience, and genuine care. In a moment when we needed support the most, he was there. His professionalism and compassion truly restored our trust in Delta. We will continue flying with Delta because of employees like Immanuel. Thank you, Immanuel -- you made a difficult situation much easier for us. read more

Delta Air Lines - Immanuel Outstanding Delta Crew - Airlines Near Me - Los Angeles, California

This was by far the worst traveling experience I have ever had. I was traveling with my two kids and as we approached LAX a cancellation notice was sent. Waited over an hour just to talk to someone. I went through five different delta employees and not a single one seemed to care that I was stuck at LAX with two kids for over 12 hours! Zero attempts to find a solution. They could really care less about us just would say sorry then yell next for the next person in line. First and last time flying with delta. read more

On flight from LA to Vegas (Flight 2202) Hottest week of the year in LA & "NO " air in the plane - whatever air is spewing out from the AC outlet you can't feel it in your seat - at beast you can fell it an inch away from the outlet - ughhhh Disappointing ! read more

We took an overnight flight from LA to Auckland and since it was our anniversary trip, we gifted ourselves Delta's Premium Select seats which are basically their domestic first class cabin repackaged for an international flight - so while it's not a completely lie flat seat, everything else is the same as first class and we had a great experience once on board! Their Premium Select seats have 19 inches of width, 38 inches of legroom pitch, and seven inches of recline (as compared with the regular economy seats that are 18 inches wide, with 31 inches of pitch, and four inches of recline). And for bonus leg room we picked the front row bulkhead seats and it was fantastic! I piled some pillows on top of my backpack after take off and was pretty much able to stretch all the way out and almost lie flat - totally worth it! The elevated experience starts at bag drop - they give you Sky Priority service so you have a dedicated check in/bag drop lane and your bags get specially designated tags so they're the first to come out at bag claim after landing which I loved. Knocking off a star though bc for some very odd reason, Delta doesn't have a bag drop in the Tom Bradley International terminal (TBIT) at LAX - and they don't tell you this in any way before hand - so we had to go on a wild goose chase before our flight and walk all the way from TBIT to terminal 3 only to find we had to drop our bags in terminal 2 and then make our way back to TBIT. It was frustrating chaos and luckily we had plenty of time - but they really need to tell people beforehand at the very least OR get a bag drop at TBIT which makes sense and is better for their customers :/ The gate at TBIT was nothing special and unfortunately Premium Select doesn't come with lounge access. But it does give you early boarding access immediately after the first class passengers. And once on board it's luxury the rest of the way! It's a 2-4-2 configuration of seats and we had the 2 to ourselves on the right which was absolute heaven! They give you a welcome drink in actual glassware (but the hot drinks still come in paper cups) and some really lovely cheese crackers to tide you over until dinner. You get some quality headphones, slippers, a memory foam pillow, soft blanket, and a handmade amenity kit bag with the artist's name inside. It's got an eye mask, socks, toothbrush kit, pen, earplugs, and some really lovely lotion and lip balm from Grown Alchemist! Very impressive! The meals and snacks were also next level - they even lay out a tablecloth on your tray table to serve on -boujeeee lol! For dinner we had the chicken in mushroom sauce with mashed potatoes and spinach. It came with lovely crackers and a salad and tiramisu for dessert - I normally hate airplane food but this was surprisingly really delicious! They also provided a mid-flight snack of a savory pizza twist that we slept through but the flight attendant happily gave us some when we woke up. It was also yummy and just right for a snack. About an hour and a half before arrival we were served breakfast which was even better than the dinner! Hubby got the egg and cheese frittata and I got the yogurt and granola plate - both were delicious and the granola was some of the best I've had! Both came with bowls of fresh fruit and a chocolate. Again - the food was very surprising. And just before landing they gave some more thank you chocolates so we definitely didn't go hungry on this flight lol. Delta had a large selection of movies and TV options available and the touch screens were quite large and very responsive. I enjoyed the interactive map that let you move around and see the surrounding islands etc. I actually slept so much that I didn't even watch anything haha! It wasn't a deep, restful sleep but I was comfortable enough to get a good rest and felt as decent as could be expected when we landed. Delta doesn't have WiFi on these over-ocean flights yet so come prepared with entertainment lol. The service on board was friendly, attentive, and truly exceptional. The Premium Select seats aren't cheap but they aren't too crazy expensive either and totally worth the splurge for special occasions and long haul flights like this one (13+ hours). They were about half the price of traditional lie-flat first class but we felt very pampered and would definitely book again! read more

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Earth below us, drifting, falling Floating weightless, calling, calling home... Thank you for the early arrival home. The flight back was a bit easier than our outgoing flight. The flight attendants were great with the kids and let me rock my son to sleep by their area. I wish the changing table fit more than a cabbage patch kids doll (this dad always figures out a solution). Thanks to the pilots for allowing my son to sit in the cockpit he really enjoyed it. There were some WiFi issues but everyone had the chance to watch any movie, tv or listen to music. Kids had Bluey and Wonka on repeat. read more

Delta Air Lines - Ready for take off - Airlines Near Me - Los Angeles, California

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They are so amazing. I love flying Delta once in a while you'll get a cranky flight attendant, but overall it's the best service I've had flying. read more

i prolly fly with delta the most lol it's my favorite airline -- great services, screen on plane, snacks and drinks for free, carry on luggage, etc. lov the ginger ale and biscoff cookie read more

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Online hold for a customer service representative is 4 hours!!!!!!!! Oh please! WTH. The "I'll call you back and you won't lose your place in line" option is gone too. read more

One of the worst experiences ever. They lost their record of my ticket. It cost me a day of travel. They were incredibly unhelpful and equally worthless after the fact. Take another airlines for international flights! read more

I like Delta! It's the primary provider for my home airport in Huntsville, AL. Unfortunately, departing from HSV, you cannot go anywhere without a short flight to Atlanta. Every. Single. Time. The goodness is that flight is such a short trip! It's right around a one-hour flight. I used to go TDY all the time with my various jobs and spent a lot of time flying Delta. I never had a bad experience! I enjoyed LAX when I had a brief layover there on the way to Kauai. I went outside at LAX to get some fresh air, and returning through security, the man behind me really had his hands full with at least one child, and all the items you have to put in bins. I was trying to help him push his stuff through the conveyer belt and in the process; after showing my ID to the attendant, I lost my ID! This is on my way to a more than a weeklong trip of work in Barking Sands during which my drive (via rental car) was 1+ hours each way to get to work. Next up: how to get a rental car without a driver's license. Delta/LAX never found my license as I called and called and called. Long story short, it all worked out thanks to the Madison County Courthouse's willingness to FAX a document to the rental car company. All in all, no complaints about Delta. I've had to cancel flights, rebook flights and I've flown Delta internationally (Greece, Italy, Sweden, Germany) and CONUS. The only drawback is the cost, locally. I can't find the statistics; however, due to the military base and numerous DoD and federal agencies in the region, Delta really charges premium ticket prices in HSV. read more

I want to give a huge thank you to Leah, Yvette, and Cynthia from Delta for going truly above and beyond. I accidentally left my iPhone on the plane and realized about 30 minutes later. When I returned to Terminal 3, Yvette immediately stepped in and directed me to Leah. Leah made multiple calls, took ownership of the situation, and didn't stop until she got answers. She was notified that my phone had been found just as the plane was about to board again. Cynthia then ran to retrieve my phone and brought it back to me. The teamwork, urgency, and genuine care they showed meant everything. Thank you, thank you, thank you. This level of service is rare and unforgettable. read more

Today 4/20/26 I went through security. I was so embarrassed after I was told and shown on a screen red areas around my crouch area so they needed to check me. She said if I did not do this screening here they would have to do a full body strip search. I of course acquiesced to the embarrassment check right there and was asked to take my shoes off to go through the machine. By the way shoes are not required to be taken off anymore. The lady who checked my body and touched my private area after asking me to spread my legs in all these different ways. What made it worse is its my birthday and this was just a violation of my human right. I did not have anything in my crouch area or private parts. I just feel violated. I usually love delta but I might need to go back to flying southwest. read more

Had to deplane due to maintenance issue and wait for another plane. 4 hour delay (so far, likely longer) for a 4-hour flight. Frustrating. Update: sitting on the new plane - more delays. Sigh!! Too bad I can't give 0 star for such bad experience! Update: more delays in the air and upon landing in Mexico City. Over 5 hours delay for a 3+ hour flight. Pathetic!!! read more

What happened to you, Delta? Do you only love me when I'm on an international flight. I'm on first class and I can't even get a blanket. It's not that the Stewardesses are unhelpful. It's just they have no resources. This is the second flight I've been on in a month That I am uncomfortably cold. There are other little nitpicky things. But I'm choosing to shout out about this one because it really made my flight uncomfortable and there was nothing I could do about it. Burr read more

Not sure why people are upset but I took a rescue flight out of LAX because both Southwest and Alaska air don't have times that fit my schedule. I was coming out of a very insane 3 days from Coachella and was trying to get my emotions together after hearing The Marias sing the saddest breakup song I could ever hear. With some careful planning I was able to track down a non stop flight that would bring me to to where I live. I must say it's not so bad if you are traveling very short distances. I was very lucky to actually ride a flight that arrived in my destination early. The flight attendants are very nice and friendly. If you live in the Bay Area and are unable to take a flight early in the day, don't like transfers or are looking for a quick return home, Delta airlines does the work for you. Got me home just in time for a job interview. read more

They made me check my carryon at the gate and then damaged it. They gave me a claim number and little regard for ruined luggage. read more

Delta Air Lines - Airlines Near Me - Los Angeles, California

LAX - BAG CHECK IN - TERMINAL 3 - DELTA a real poor experience with terminal 3 delta. They have very few seats at terminal 3. Only a few seats for the disabled. Of course I don't have a problem with that. But they should add seating for others as well. My problem is with the supervisor (bald man with accent, on the darker side) he wears a red vest. He doesn't tell teens who have their feet up on the luggage watching YouTube and who are sitting in the seats for the "disabled." He should also be careful to tell others who are older to get up. He doesn't know if they have a disability or not. Very unpleasant man and needs to be trained on disability and the law. read more

am writing to formally express my deep dissatisfaction with the treatment I witnessed and experienced during a recent Delta Airlines flight. The conduct of the flight attendants, the captain, and the gate staff was not only unprofessional but shockingly indifferent to the needs of passengers--particularly a mother traveling with a young child in visible distress due to complications caused entirely by the airline's staff. Despite the mother's obvious struggle, neither the flight crew nor the captain offered any assistance, empathy, or support. Their lack of compassion and refusal to act was both disturbing and unacceptable. In addition, the staff stationed at the gate were rude, dismissive, and exhibited extremely poor communication skills, further adding to the stress and confusion of the situation. This level of service is appalling and reflects poorly on Delta Airlines' commitment to customer care and professionalism. As a loyal traveler who expects decency and respect, I am incredibly disappointed. Please know that I intend to pursue further actions regarding this matter, as the treatment I observed was not only negligent--it was inhumane. read more

Review of flight - first class on Delta from LAX to MCI Flight 1517 from LAX to MCI Feb 21,2025 We flew first class and the flight attendant flying out of LAX was awful! I expected more from a first class ticket. She yelled at me like I was a 2 year old in front of everyone in first class (and I am 62 by the way). No one ever, ever talks to me like that. So disrespectful and demeaning. This young flight attendant was horrible the whole trip and I was so very angry that it took everything that I had to shut my mouth the entire trip out. This was just a day or two after seeing the Delta Plane upside down on the news so we were already a bit nervous about the flight. At another time on the flight out - my husband was getting up to use the restroom as someone had just come out and we couldn't see that she had blocked off the isle with her cart due to the big seat in front of us and she started yelling at him "Get back in your seat!" "GET BACK IN YOUR SEAT"! We couldn't figure out why she wouldn't let him use the facilities until we looked around the seat and saw the cart. Could she just have nicely explained that it was time for the pilots to take a break? We would have understood that completely. This young lady desperately needs to go back through training because she was horrible. We vowed NEVER to fly Delta again after this trip. It was not worth paying out the extra money for first class. We did it because a close family member had just died suddenly of cancer and we were flying out to attend his funeral. She made the trip so much worse with her vile attitude. Then it was time to fly home again from MCI to LAX and my husband and I were not looking forward to it, we were cringing actually! We stepped onto the plane and was immediately greeted by the most adorable, kind young man who was to be our flight attendant on the way home. What a breath of fresh air he was! He was patient and kind and made sure that we were well taken care of. He renewed our faith in Delta. Will we ever fly first class again.....oh yes - from now on! Will we be flying Delta first class again? That remains to be seen. The second gentlemen flight attendant who took such good care of us on the way home unfortunately did not dispel the bad attitude and horribleness of the first attendant that we had when we flew out of LAX to MCI. Simply put, that girl needs to be fired, and fast! I have saved this review as I will be sharing it...well, everywhere! read more

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I was on the Las Vegas flight that was 4 hours delayed this past Saturday (7/05). My girlfriend and I don't have a lot of money so this was special for us (which is why we drove back). It was rough waiting to start our journey to make this new memory and we flew with our lovely dog,Bella. I love these 2 with all my heart and we wanted to learn how to take a dog being that my job will be flying me around and I want them to enjoy the experience with me. We boarded, deplaned, boarded but during that time we were greeted by a flight attendant named Lindsey. Knowing we were tired, delayed, and still nervous for our dogs first flight. Lindsey made our dog this cute certificate. And it was this one act of kindness that made our day special. Delayed or not, someone made effort and we really appreciated it. We will be flying delta to go to Georgia this September. Look forward to this memory! Thanks, Lindsey "based in Seattle" read more

Delta Air Lines - Thank you, Lindsey! - Airlines Near Me - Los Angeles, California

This review is for Delta Air Lines based out of LAX. My wife and I had mostly good experiences flying Delta into and out of LAX on our most recent trip through Los Angeles. After decades, I think Delta has finally broken through as my preferred airline over United. In my experience, in recent years, Delta seems to have surpassed United when it comes to the inflight experience. Delta's cabins are generally nicer and more comfortable with better/more amenities. That said, I still think you can get more for your miles with United than Delta. My wife booked roundtrip tickets for us almost four months out, ATL to LAX nonstop, for $477.80 after taxes, fees, and surcharges. The base fare was $416.74. This was for two roundtrip tickets. Non-holiday travel. She then upgraded our coach seats to Delta Comfort+ (Comfort Plus) for 24,900 miles each way. 24,900 miles to upgrade two seats each way. She thought the upgrades were worth it. I was OK either way. I ended up sleeping most of the second flight. Delta Comfort+ is like business class. For us, along with bigger seats, more space, and more recline, we got free alcohol. I got a Bloody Mary and Old Fashioned. On the way to LAX, for the Bloody Mary, the flight attendant gave me a can of tomato juice and two small bottles of vodka. On the way from LAX, for my wife's Bloody Mary, the flight attendant didn't give my wife a can of tomato juice, but instead poured it into a cup. Inconsistent serving size between the two flights. Regardless, the Bloody Mary was delicious both times. The Old Fashioned was canned. I poured it over ice. I didn't like it compared to the Old Fashioneds I get at restaurants and bars. I took a couple sips and tossed it. ATL to LAX, we flew on an Airbus A350-900. LAX to ATL, we flew on an Airbus A321. The A350 was much nicer with bigger seats in a 2-aisle-2 configuration, compared to the A321 with a 3-aisle-3 configuration. The A350 also had bigger and better touchscreen displays. They almost looked like iPads. On the A350, I got premium black headphones in a paper sleeve. I believe they were the same types of headphones handed out in First Class. On the A321, I got the usual cheap white "disposable" earbuds in a plastic bag. The A350 seat had more features like leg and foot rests. In comparison, Comfort+ on the A321 felt more like a coach experience. It's luck of the draw on what kind of jet you get. I think we got extra lucky with the A350 since Delta normally uses them for international flights. The inflight entertainment on both flights was good. There were plenty of high-quality movies and TV shows to choose from. I watched Yellowstone on both flights. I noticed the LAX to ATL flight on the A321 had live TV, but the ATL to LAX flight on the A350 did not. I think the reason why is because the A350 is intended for international flights and live TV is available on mainline fleet intended for domestic flights. Other perks to Comfort+ were priority boarding and reserved overhead bin space. And since we were seated closer to the front of the planes, we were among the first to deplane. We traveled through LAX Terminal 3, which appeared to be all for Delta: https://www.yelp.com/biz/lax-terminal-3-los-angeles. LAX is a hub for Delta. We flew into Gate 37A and flew out of Gate 31A. The Delta gates in Terminal 3 had adequate power outlets and USB ports. The Delta check-in counters used to be in Terminal 2, but now they're in Terminal 3. When we checked in on an ordinary Friday just before 12pm, it was a zoo. We had only one bag to check. Since my wife has a Delta SkyMiles American Express Card, we got one free checked bag for every passenger. We used one of the self-serve kiosks to tag our bag and then entered the line for self-tagged bags. It started outside. It took us 29 minutes to get the bag checked. After that, security for Terminals 2-3 (PreCheck) had no line, no wait: https://www.yelp.com/biz/tsa-checkpoint-terminal-2-3-los-angeles. Note: I found two Yelp listings for Delta at LAX. This one at 100 World Way Terminal 3 with over 1,100 reviews and another one at 11101 Aviation Blvd with less than 100 reviews: https://www.yelp.com/biz/delta-airlines-los-angeles-19. Both listings are claimed. read more

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Wow I am really surprised by all these low ratings for Delta Airlines. Understandable, however, if flights get delayed, and that causes their travel plans to suddenly change course, but that wasn't the case for me. As a matter of fact, I might even go as far to say I liked it almost as much as or even better than Alaska! Then again, the In-Flight Entertainment System was something I wasn't expecting, considering none of my Alaska Airlines flights had that. The In-Flight Entertainment Systems definitely kept us all entertained during the flight. One of the passengers in front of me watched some ESPN. Several others nearby simply watched movies. I, on the other hand, got to play some games! They have games like chess, sudoku, brain teasers, and even a geography game where you try to guess a specific location on the world map. Pretty entertaining, but the geography game was too sensitive to the touch that somehow, my guess of Ghana in Africa ended up in the Alaska/Yukon Territories. Really now?! lol but a minor complaint nonetheless. Whenever there is an announcement, the In-Flight Entertainment System will pause so you can listen to the announcement. However, the announcements aren't crisp, so the hard of hearing may have a hard time hearing what is being said. The flight tracker was pretty cool. It shows you how far you are from the departure city as well as the arrival city, and then the estimated time before landing. There is also a map that shows you where exactly you are in the world, so you're not totally left clueless as to where you are. For refreshments, they do offer a complimentary beverage and snacks. For the snacks, you get a choice of a granola bar, Sun chips, almonds, and Biscoff cookies. I went with the almonds, which the flight attendant actually gave me two of. Not sure if that was a mistake? But I happily accepted both and ate both bags. The almonds were pretty salty, however, so maybe it would have been better to eat one bag for now and save the other for later. Delta also offered free Wi-Fi for its SkyMiles members, but I didn't bother with the Wi-Fi at all. There are instructions on how to connect for free, but it involves having to sign into your SkyMiles account. Instead of doing something that I could normally do on ground level, I decided to spend the time playing the various games on the TV in front of me. As always with every flight regardless of airlines, be sure to look towards the stowage bins to see which side of the plane you are supposed to be sitting in. The passenger next to me was supposed to be on the other side, but she would have had to crawl over 4 people, including myself, to get to her assigned seat. When the other passenger, an off-duty flight captain, arrived, she explained to him she was in the wrong seat, but they agreed to sit in one another's seats to avoid having all of us in our row move our bodies in such a cramped space. The only reason we found out was because one of the flight attendants was asking us to show her our boarding passes for our seating assignments; I think she knew that the off-duty flight captain was supposed to be sitting next to me, but luckily, no harm, no foul :) The only reason why I flew Delta is because it was the only airlines that offered a direct flight from LAX to SAT. Any other airlines*, and I would have had to hope that the first flight doesn't get delayed so as to miss the connecting flight. Overall, it was a pretty seamless trip. No delays, no mishaps, and no major issues. However, I do recall that it was pretty dark inside while I was sipping my coffee and eating my almonds. I had to be really careful to not spill the coffee on the tray table or even on either passenger next to me! * I thought it was worth sharing that when I was looking up flights from Los Angeles to San Antonio, I could have flown Alaska Airlines, but I would have had to stop in Seattle first. Why is that even an option?! LOL read more

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Delta, you would've received 5 stars from me, but you didn't because I showed up 2 hours earlier than my very early morning flight time, no agents were at the check in counter, and the self check in kiosks were closed. Other than that issue, I didn't have any other problems. Signage was accurate and easy to read. Waiting areas were clean and had more than enough seats. I flew in the 1st Class section, and the plane we flew on was brand new, seat was roomy and comfortable, the food was hot and delicious, and Mitchell, the attendant covering my section was extremely professional, courteous and very attentive. read more

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