I flew round trip with this airline. I usually prefer to fly Delta. The ticketing/ check-in counter was supposed to open at 4 am but did not open up until 20 minutes after. Every flight was late. Yes every flight for my entire round trip. The connecting flights all of them. They also provided only water or coffee on the early flights (a soda would have been nice), well at least my flight. They are also very expensive for the comfort+ seating compared to a few years ago. Every flight was also overbooked or either filled to the max from people who had cancelled flights. There is more I could say but I am hoping this was a fluke week of traveling but if it keeps like this, I/ will start checking out other airlines. The positive was that the flight attendants and employees were polite and helpful. read more

We arrived to Charleston on the eve of hurricane Helene, it was raining cats and dogs, and flying from LGA was double check with front desk during check in, making sure that 2 wheelchairs will be waiting for us, nope, only one girl was waiting, so it took some time to another one to pop up. After picking up 2 suitcases we went outside (one good suggestion we got from the wheelchair girls - don't get an Uber, go with a taxi to Summerville hotel, which we did). Now flying out of Charleston to Atlanta (and in our case switching to Alaska) still $35 for a suitcase, but the biggest problem - Delta refused to assign our suitcases to SAN, so arriving in Atlanta, we have to go out to carusel, to claim our 2 suitcases, then back to Alaska desk, to check in the suitcases again, go thru TSA screening again (well TSA Pre Check helped) and all the way to the gate, waiting for a boarding. I will put Delta Airlines together with American Airlines on a list of (if possible) Do Not Fly. read more

It's been awhile since I've flown delta, the first class service and seating really suck. Flying from Ontario to Charleston SC really offered zero luxury. Food terrible, stewards no service. Good thing I brought my own headphones and water. read more

Delta Air Lines - Airlines Near Me - North Charleston, South Carolina

Delta has been my airline of choice for the last couple of years, but prior to that, I flew US Airways and Continental out of Charleston. Yeah, it's been a few years since I was here last. Delta has a small station here with no Sky Club. They have a small counter space that could probably be expanded for the number of flights but I think some of the crowding was just the usual Sunday afternoon crazy that's happening at the end of the summer season. A short wait to check my suitcase at the counter where the declared firearm got a new step from the ticket agent. Whatever, I just follow directions but I really don't like that people are opening the locked case here at the counter. That's a recipe for an accidental discharge. Once through security, the gates for Delta are clean and spacious. There was enough room for everyone, they had some spaces for sitting comfortably with laptops and chargers. A good space. Boarding for my flight was on time and mostly according to published process. They're supposed to board Diamonds and First Class ahead of families with strollers but whatever. I don't mind. Yep, I'm still a fan of Delta and they're doing a great job at Charlie South. [Review 11601 overall, 1381 of 2019.] read more

Delta Air Lines - Delta at CHS - Airlines Near Me - North Charleston, South Carolina

No complaints at all. Great flights to and from my destination. A little more legroom would be nice, but I'm 6'3", so there aren't many seats that fit me well unless I pay extra. Which I did on the return flight. I went Comfort+ the whole way and it was well worth it. Flights were on time. Service was friendly. Movies were good too, and we were given free earbuds with each flight. Score! read more

3 cancelled flights in a long weekend. Coming home from LGA many flights cancelled due to air traffic control (they blamed it on weather) Had to stay in hotel overnight No meal voucher offered. No points offered. There are many options today so I will not be booking in Delta again. read more

Delta thanks for stepping up you customer service here at CHS. Checking in is always smooth especially if you are paired with the App. Delta has the best Airline App hands down. Boarding process is easy because of their structure. Gate Agent was courteous as well. Good start to an early flight. Delta at CHS gets 4 Stars !! read more

I got there on time or within 5 min of time. 4.5 stars for that. I got there with little or no turbulence (not going to rate this because beyond their control) but ok for us. A small bit. I didn't check my bags so no rating. There was enough storage overhead. I saw some people sitting way in back who had to put their luggage 10 rows before them though. But Everyone got their bags on ok. I had no Karens on my flight. No crying babies. Yay. I had one annoying person playing a game though bring bring bring every two seconds. Eventually someone complained and the person turned down the volume. I am only giving it three stars because I have four legs (two going and two coming) and all FOUR times, I could NOT hear the flight attendants. Nothing they said. They talked toooo fast (four time, four different people all of them trained to talk super fast????) the speaker system is not good? I guess they don't have to work anymore. They pass out ear buds and go with a drink cart on an hour flight? Ridiculous. If people need something as they are dying of thirst they can ask. I don't think you need a drink on an hour flight. Same as always, I am mystified why the back of the planes are never boarded first. Having to walk and bump people 30 rows? Annoying! I get it, you want your first class to feel special. Along with the other EIGHT classes of people they board. If you are not sky miles, comfort plus, first class, business class, gold star, military, disabled, with kids/strollers, and a couple more classes (platinum plus, platinum lol) you are stuck there forever. But as for me, I'd APPRECIATE sitting in the terminal longer than on a crowded disease inflicted claustrophobic plane? But hey charge you 100 or 1000 extra for 2" of leg room or seat width and boarding so early you have to sit there bored out of your skull must be alluring. I will never get that! Anyway, three stars because the flight attendants are not good. They need to speak LOUDER and SLOW DOWN. read more

Easy checkin, easy baggage check, easy boarding. Charleston Airport is small so everything is easy. My 4th time to Charleston and i've always use Delta for work. Sorry...Delta. You went from 4 stars to 2 stars in a matter of hours. Our flight from Charleston to Atlanta (DL1670) was cancelled this morning. Now i've been at the CHS Airport for almost 10 hours waiting for my evening US Airways flight. Mechanical, cancelled flight and rebooked for 10 hours later and not getting into LAX till after 11pm is unacceptable. read more

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Truly awful airline and service from Charleston's end. They cannot seem to understand why anyone would want to ever leave and treat those as such. No one really wants to be here or work. Very sad to see. Delta = Doesn't Ever Leave The Airport is still a perfect acronym for them. read more

We are sky priority. We waited in the sky priority line while the regular line emptied out and then refilled. People who arrived in the standard line 10 min after us got through before we were ever given service. The employees need to look up from their desk and service the sky miles customers first or what is the point??? read more

I have not had issues with Delta airlines, but their terminal is not the cleanest. Many of the electrical outlets did not work.

We flew out of here recently using Delta. The check-in and boarding processes were pretty smooth and the crowd of passengers was not too large. We had previously switched our flight from Columbia in order to leave a few days early and the flight change was straightforward online since it was all Delta. read more

So Delta is hemorrhaging money and begging the government for millions of dollars in bail out money. However when we wanted to catch an earlier almost empty flight we were told no and we offered to pay money and no !!!!! That's what you get for not booking thru Delta.com !!! Excuse me but we are offering to pay you money NAME THE PRICE!!!! Is it just me or this completely asinine!!!! Oh and BTW BUDGET EMPLOYEE Leah Lodge-Brown badge 616370 is a complete rude witch!!! read more

I wish I could afford to fly Delta all of the time. As an airline, I think it is a good one. My flights are almost always on time. I have never had a lost bag. The flight attendants and gate personnel are always kind. In fact this time, I had a Sky Cap actually shake my hand and introduce himself. These are all things that are typically unheard of in the airline industry. I do think Delta is a little pricey, which is the reason they don't get 100% of my airline business. I honestly don't think you can go wrong with Delta if you can find a good priced flight. read more

I have been flying Delta for several years and haven't had any major problems. It is my preferred airline. This location has always served me well. The staff are always friendly. I don't normally leave short reviews, but what else is there to say about an airline? You either love them or hate them. I use the Delta American Express card so that I can check one bag for free and receive zone 1 status or better every time I fly. read more

Delta could use more useful signs when checking in. They didn't have anyone directing things outside the standing lines when we got there. We noticed that our flight got cancelled from the overhead monitors, and we were not sure which line to get in. We ended up standing in the "baggage" line for over an hour, only to be told that we had to go to the "specialty line". Once we moved to the "specialty line" we waited an additional hour. Once we got to the counter we found out we couldn't fly out that day at all. Our flight had to be rescheduled for the next day. Can't say I'll be flying Delta again. Too many scheduling issues and lack of communication. read more

Delta Air Lines - If your flight gets cancelled don't stand in this line. - Airlines Near Me - North Charleston, South Carolina

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I have never complained on a social media site about a business ever in my life but the experience I had flying from taking care of my elderly grandmother last month was horrible. I was supposed to fly into Richmond but due to weather they re routed me (without consulting me) through Atlanta (my initial layover was just in Minneapolis where I would have a place to stay) even though I'd seen that other airlines were cancelling their flights. Instead of staying in Minneapolis they scheduled me on a flight to Richmond through Atlanta, which I saw on my delta app with no indication that I was able to change this (I had bought a basic economy ticket with no changes or refunds allowed). Long story short the flight was cancelled to Richmond and this delta stranded me in Atlanta with no lodging except for their offer of a $80 a night comfort inn that I would have still had to Uber from the airport. The customer service to even find this out was horrible and so incredibly rude. I tried to explain that I was just going back to Richmond to pick up my dog who had been staying with my parents and that ultimately I needed to return to Charleston SC so if I couldn't get a flight to Richmond until Tuesday could I at least get a flight there since I work as a nurse and my hospital is currently short staffed so it would be a big deal for patient care if I had to miss work. They said no yet again that wasn't possible not even for an up charge I would have to buy a whole separate ticket valued at around 300. Ultimately I chose to give up my seat on the flight to Richmond and just drive from Atlanta to Charleston hoping my seat could help someone else which I was not even offered a refund for. ALSO they never canceled me from the flight to Richmond so I'm not even sure that someone was able to take my place! After TEN calls to customer service they issued me a refund and apologized. To my horror when I went to check on how much the refund was processed for it was approximately TWENTY SEVEN dollars! That is the value they place on a plane ticket from Atlanta to Richmond VA. When if you look up a flight of that cost it is very clearly around $250. After calling again and filling out various customer surveys to express my deep dissatisfaction they put 3000 miles to my sky miles account (equating to around $50 but you have to accumulate more miles to even use that). I have even been personally called by a delta representative to apologize but yet they are still not offering me a correct refund. In contrast I recently had to reschedule a flight with southwest who's customer service agents were polite helpful and so sincere as well as helping me change my flight for only $0.40. Delta I am so disappointed. I always thought you were the superior airline for customer service and top tier but this interaction was the absolute worst customer service interaction I've had in the past five years of flying various airlines. If at any point in my over ten calls to your customer service hotline there was actually someone sincerely helpful in coordinating a correct reimbursement for my flight or even if that was offered in an apologetic way from the start I wouldn't have had to post to social media but this seems to be the only way to get my point across. I urge all of my family and friends to consider another airline until delta can compare customer service wise especially to a nurse returning to work from caring for her elderly grandmother willing to give up her seat on a flight for someone else. read more

Delta Air Lines - Airlines Near Me - North Charleston, South Carolina

To be honest- you can thank Jamye from Delta Reservations for the only star I am giving right now! She was kind and corrected the issues with my flight. That being said-I have been calling for a week trying to fix a flight that was changed after I booked it.. which I had not received any notice about (on the app or by email) which had I not noticed would have made me miss a connecting flight home. After frustratingly going into the website to modify the flight, I was instructed to call delta reservations, which then said because of the high call volume I should go online or message on the app. So I went to the app to message.. from where I was told to call delta reservations. So I was sent in a circle chasing my tail like a dog. I have been doing this for the past week. FINALLY I got onto a que to talk with a REAL person.. which the computer person told me would be twenty minutes- that's was an epic lie. An hour and a half later I called again to check on the status when the computer then told me I was still in line, and someone should be calling back in 15 minutes.. so I'm an hour I moved 5 minutes up the line. SO I decided to drive to the airport in North Charleston to talk with a real representative at the Delta desk. Or so I thought because when we got there, SURPRISE... no one was working at the desk and I was instructed by the airport help desk that I should come back in a couple hours when someone might be working. That was when I decided to call the delta reservation number (three hours after my original call where I was placed on the que & told it would be "20 minutes") only to find out I was not on the que anymore. I called back later and was placed on the que AGAIN & FINALLY got a call back from Jamye (who again, was the ONLY positive part about this experience- she was polite and helpful. So y'all can thank her) I have never been more frustrated and disappointed when making travel plans. I highly doubt I will be using Delta in the future- most likely we will only be using the voucher we got back in exchange for my boyfriend having to cancel his ticket since he is in the military and unable to travel at this time. So I plan on getting my money back through the voucher, but Delta will not be getting more of my money anytime soon. read more

Stephanie at Delta check in found a bag I had mistakenly left in the restroom containing some very precious items (including 2 gifts from my employer). I was frantic when I realized I left it there. Living in Los Angeles county, I thought for sure everything was lost. Not so. Because Stephanie turned it in to the terminal lost and found, and I was reunited and overjoyed to receive those items back from the officer who checked my ID to make sure I was the correct owner of the bag. Everyone, thank you so much for your kindness!! read more

Recently flew Delta Airlines for the first time out of South Carolina. Direct flight all the way back to San Francisco international. I found the check in staff to be helpful. I found the airline staff and attendance to be very kind and very personable. The flight overall was great. The seats were comfortable, the TVs work to and best of all the food was not bad. Well done Delta. read more

Delta is starting to feel like other airlines: very little benefits to priority members. Lines get filled faster with no-priority status. Being a priority in the world will not work and it will never will. Delta CEO look into this deeply in your heart! read more

Planes were clean, stewards were great, but no free WiFi in first class. Major bummer.

# delta #deltarichardanderson #deltabaggageclaimatlanta Delta didn't have my back tonight like you say in your safety video #deltarichardanderson. Both outbound and return flights were cancelled and had to be rebooked for the following days. When I opted to drive the last leg home tonight we were told in a very uncaring, don't bother me tone that they are not going to be bringing any bags up tonight you'll have to pick them up at your destination airport tomorrow. The message was clear from the lady at the counter - it's ok to inconvenience the passenger, but its not ok for your baggage service personnel to be inconvenienced for the sake of good service. You've already inconvenienced me coming and going on an international flight. You can't even get my bags so I can just go home and not bother your baggage service personnel any further. It's time to remember what and who you are there for #delta #deltarichardanderson #deltabaggageclaim. read more

After flying Southwest to Denver, I found that my luggage was missing. After filling out the proper paperwork at Southwest, I received a call from a Delta employee, Ms. Sherry Duffy called me to let me know that TSA had in Charleston had found my bag and for whatever reason brought it to her desk. They found my itinerary and called me to let me know they had it. Even though I had not flown Delta on that trip, Ms. Duffy took the time and effort to contact me. I have flown Delta many time and have had no issues with them. Great service and a big thank you to Ms. Duffy! read more

Tara in the CHS Baggage Claim office is exceptional at her job! We had a bag miss our Air France flight to ATL (Delta services AF in the U.S.). We filed a claim and were told the bag would be flown to CHS since we live nearby. The day after our flight the bag made it to ATL. With promises that the bag would be flown out immediately, after four days it didn't look to happen any time soon. I drove to CHS to see if I could get help from a Delta baggage rep. Tara was very persistent and made calls to ATL and followed up throughout the day. She was able to speak with people I could not. Once I spoke to Tara I knew we would get the bag quickly. The process started at 8:00 am and we had the bag in hand by 8:30 pm. Delta is lucky to have Tara, an employee who is top notch at her job and works beyond expectations! read more

My wife is a Public School Educator and she recently had a national conference in Houston TX concerning a program which helps under privileged kids. Given that my work can be done anywhere, she asked me to travel with her and I agreed. My only concern was that while I ounce traveled quite a bit in my younger years, I have not done much post 9/11 traveling given the increased hassle factor with TSA and all their rules and the Airlines and all their rules. When it came time to leave, I got a pre-checkin email from Delta, the day before we left. I logged into Delta system and I was able to purchase a checked bag, I was able to check and change my seating, I was able to request a wheelchair, and I was able to get my electronic boarding passes. Now, one side track on this story. Two months ago I sprang my ankle and tore a muscle in my calf pushing a car uphill. The car hit a high spot on the asphalt and when it started coming back on me, and I started loosing ground, I bore down and really gave it the heave-ho. When I did that, something snapped in my leg and I went down in extreme pain. Now two months later, for some reason (of which I hope to get the answer at the orthopedist office Monday), I still can not walk for any distance greater than to the bathroom in my house without crutches. Back to my travel story to Houston. Knowing my issue with my leg and knowing I would be unable to do three airports out to Houston and three airports back home, I requested the wheelchair service. This is significant because, because one of my heighten concerns for the trip was my ability to get around. My daughter pulled up to the Delta baggage check to let me and my wife out. We checked our baggage using my receipt on my phone. The redcap radioed to the inside crew and viola' I had a wheel chair and a person to push me around. Now for brevity, I am not going to detail everything little detail, so I am going to summarize. Let me just say, that every "wheelchair assistant" (at every leg I had a wheel chair waiting to take me to the next location with a "wheelchair assistant" to help), was nothing but nice and did anything to make our travels through the air ports stress free. Bathroom breaks, no problem. Stop for coffee, sure. Stop for food, of course. The "wheelchair assistants" where very accommodating and made sure I got were I needed to be on time. At every gate, we had nice accommodating gate attendants which allowed for early boarding and help anytime it was needed. On board, we had polite helpful airline stewards, one of which on the flight out to Houston, was quite helpful with places to go, places to eat, types tips. To summarize, my airplane travels both to Houston and back home, only one of the four TSA employees I had dealings with was an ass, and 100% of the numerous Delta employees I dealt with, was at minimum polite, helpful and professional. I think that is an outstanding trip. With that kind of success, I may try again soon. So, does the huge Delta Corporation still know how to take care of customers? With one data point (this one trip), I think that maybe they do. I will try them again, and again, until they are not competitive or until they prove my opinion wrong. Good job Delta! http://blalockenterprisesllc.net/archives/delta-airlines-big-company-that-still-takes-care-of-its-customer/ M. Scott Blalock read more

Delta lost two of my bags on JUNE 16th and we still don't have them! We have called and emailed repeatedly with no progress. It has been over a MONTH. Extremely disappointing. Will go out of my way to not fly with them. read more