Oven Repaired! They…read morecame out the day after I called concerning my oven that wasn't working. The fixed it in an hour. I would call them again. Polite, respectful of property, and professional.

My washing machine had a clog in the drain pump and wouldn't drain. Niko came out and took care of…read moreit and got everything working again quickly. He was able to remove the hair tie and bobby pin that got tangled up in the drain line. There were no parts that needed to be replaced and everything was working correctly, he was honest about the problem and didn't try to sell me extra things that I did not need. Communicated well, providing accurate timeline and information. Showed up right on time and let me know when he was on his way. Provided accurate price estimates and stuck to his promises.

The cooling freezer fan broke in my new fridge and after 3-4 failed attempts from various other…read morecompanies either not showing up or just not repairing it, Alex was the only one who came thru. Repaired in minutes after being broken for 3 weeks. Also dog friendly. Would recommend!

Over promises and under delivery…read more I submitted a request to get our wine refrigerator look at. A rep from Axis quickly messaged and mentioned that they service these appliances. Then, they sent me another message saying a senior tech's schedule opened up and can come by right away. I asked to confirm if they indeed serve my area since they are located elsewhere. To my surprise, the rep responded "Hello, let me see if we have available techs in your area". I was confused since they told me someone is available. Then, I waited for 20 min and asked io confirm before I send my phone number and address. Total silence after that. Would you look at the requestor's zip code before telling people you service their area? If this is how to deal with scheduling, I would not let touch anything in my house even if it is free. Don't waste your time. Go with another company for your repairs.

Roman came right on time. Was very polite and conscientious. It was a very simple repair. I felt…read morekind of silly because the water just wasn't turned on correctly, but he was very polite about it. He also noticed that the hose was leaking and replaced that. His fee was very reasonable. And saved me having to buy a new washing machine.

Had an issue last year with a Kitchen Aide bottom load freezer and ice maker knocking and not…read moremaking ice. The suggestion was made to rplace the ice maker unit so it was done. We are here 6 months later with the exact same issue. THE MOTOR is knocking even louder than last time. So it means the two visits last time and the cost of the ice maker unit we ARE OUT $600! Nice guy but the work is not good nor the parts that are used last!

Fabulous work and service! Complete and thorough job. Would…read morehighly recommend! Thank you Ahmad!

When they say they offer "expert and reliable solutions to all your appliance repair needs," they…read moreare serious. As the owner of a residential property management company, I'm constantly working towards making sure the vendors we use offer the best service at the most reasonable prices for our clients. That's Ahmad. There's a very good reason they have 100% 5* reviews, not an easy feat with as many reviews as they have. Ahmad has been a preferred appliance repair vendor for Horizon Properties for several months. In that time we have found him to be responsive, honest and fair. He truly is knowledgeable about all appliance issues and is quickly able to recommend solutions, making it easy for us to explain to our clients exactly what is needed and why. I appreciate building such trusted relationships and am grateful Ahmad is part of our vendor family.

This is the second time I've used them/Ken and both times were phenomenal…read more A few years ago, it was our LG washer. This time, an Electrolux range. Setting an appointment was easy, and there was plenty of follow-up. Ken arrived within the window specified and got the repair done super fast for a fair price. I'd use absolutely use them/him again and would highly recommend this company.

Ken didn't service my washer but assisted me over the phone with what could be the issue. Ended up…read moresaving me tons of money by walking me through some solutions and finding me a place that I can purchase the part at. Awesome appliance repair gets a 5 star in my book for looking out for people. Thanks again Ken!

If your appliances are acting up, don't waste your time with anyone else. Zack from Sublime…read moreAppliance Repair is a total pro. He's a straight-shooter who actually knows what he's doing--no guessing games or part-swapping. He diagnosed my washing machine in minutes, gave me a fair price, and didn't try to upsell me on some BS I didn't need. Honest, reasonably priced, and the work is top-tier. Hard to find a repair guy with this much integrity. Save yourself the headache and just call Zack.

Oven button not working on built in electric range. Called Sublime and very accommodating with…read moreschedule and responsive. Oded was very honest and professional. He ordered the part and installed it and it's working fine. Cost was reasonable and cheaper than buying a new one. I recommend Sublime!

This is a great local company that excels at customer service and quality repairs. I've used Valley…read moreseveral times over the years and they have always been responsive, professional, and qualified on the various household appliances we have had them repair. Prices are reasonable and competitive.

This is an update of my previous review. Valley Oak Appliance has such great service. I decided…read moreto add a utility sink to my laundry room and I needed help uninstalling my washer and dryer and moving them to the garage so the plumber could access the piping. I also needed the washer and dryer re-installed after the work was completed. All of their staff were so helpful. Daryl who works at their store deserves a special shout out. He understood what I needed, and even though I wasn't buying anything, he worked hard to make it happen. The technicians moving and installing/re-installing my washer and dryer were on time, professional and knowledgeable.

We had an issue with our fridge and we reached out to Dmitry late at night. He responded within…read moreminutes and made an appointment for the next day. Dmitry was very professional. He explained everything well and provided options on how to proceed. He was able to figure out the issue and fix it within 1 hour! I highly recommend his services if you want fast and quality work.

Let's call it what it is: A SCAM…read more I scheduled a service appointment to have my washer repaired after being told there would be a $75 diagnostic fee, which would be applied toward the repair if I chose to move forward. The technician arrived the next day within the scheduled timeframe, which was the only positive part of the experience. The technician used a shop vac to drain the remaining water from the washer and spent about 20 minutes in the laundry room while I remained in the living room. During that time, there was no communication about what he was checking, what issue he found, or what diagnostic steps were being performed. I never saw the washer taken apart, nor did he explain anything during the inspection process. Afterward, he simply stated that repairing the washer would cost the maximum amount to fix and suggested I should just buy a new washer instead. He identified the issue as the motor, but when I asked how he came to that conclusion, he struggled to provide a clear explanation and appeared unsure of his own diagnosis. A trustworthy and professional repair technician would normally walk the customer through the issue, explain what was found, and show evidence of the problem before recommending a costly replacement. Unfortunately, that did not happen here. Based on this interaction, I do not feel confident in the accuracy of the diagnosis or the integrity of the service provided. I would not recommend this business to anyone looking for honest or transparent appliance repair services.

I think it says a lot when an employee of a company is willing to place others lives at risk via…read morereckless driving and harassment in a company vehicle. Swerving in and out of lanes in excess of 80mph. They swerved in front of our vehicle while we were in the commuter lane, this was our gift after honking at them.

Aweseome. Responsive and able to work with me on time. Will have more work for company as needed.read more

Great service! Fast response,, reasonable pricing!!+++++++++++++++++will use again if neededread more

These gentlemen came out within 2 hours of me calling on a Saturday…read more Very fair and reasonable prices and really thorough. Appreciate the honest work. I will definitely use them again in the future. Thank you.