Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

My husband is a medically retired Army veteran who served 21 years in the U.S. Army. We trusted a…read morelocal automotive repair shop with his Mini Cooper and paid approximately $6,100 for repairs. The vehicle remained at the shop for over a year, and throughout that time we were repeatedly told that repairs were being completed. When the vehicle was finally returned to us, it continued to have the same issues it had when it was originally dropped off. We recently sought an independent inspection from a certified Mini Cooper technician and were informed that many of the repairs we paid for do not appear to have been performed. According to the technician, the vehicle remains in substantially the same condition as before. We have attempted to resolve this matter directly with the shop but have not received a satisfactory explanation or resolution. Complaints have been filed with the Better Business Bureau and the Texas Attorney General's Office. I am sharing this because I wish someone had warned us. If you are considering major repairs on your vehicle, I strongly encourage you to obtain detailed documentation, ask for old parts to be returned, and consider getting a second opinion before authorizing expensive repairs. If anyone in the Kingwood area has had a similar experience, I would appreciate hearing from you.

Took our Honda Pilot to West Lake Houston Automotive for a third opinion after two other shops…read morerecommended a complete transmission replacement, with estimates between $7,000-$8,000. We've trusted the first two shops for years and have always taken our vehicles there, so we were surprised when we got such a different diagnosis. A friend recommended West Lake Houston Automotive, and we decided to give them a chance. After properly diagnosing the issue, they found the real problems: an oil pan issue and a bad passenger CV joint. They replaced both for a total of $817 out the door. The Pilot is running like new again! Huge shoutout to West Lake Houston Automotive for their honesty, professionalism, and for taking the time to actually diagnose the problem instead of jumping straight to a major repair. Highly recommend them -- 10/10

Beasleys quoted me over $270 to mount, balance, and dispose of 2 tires. You must be crazy! Trout…read moredown the road did it for $38. Do better!

I took my truck in for an oil change- paid. Took it for a trip and came back, and my oil looked…read morepitch black and they lost my oil cap! Poor service, poor customer service, with little value. I took my truck to chevron and they confirmed that my oils shouldn't have been pitch black after using it once!

Horrible company! I Will never bring my vehicle back here,you can't trust anything they say they…read morewon't even give you updates on your car the day they say they will and even when I called up there and they told it was ready when I showed up my transmission wouldn't go out of park and didn't tell me this information until I got there!! Even after all of this when I go to pay them kevin tells me I owe them 200 more then the quote they gave me and try's to convince me it's taxes when taxes where included in the quote they gave me even after showing him this he grunts and starts vigorously scrolling on his computer like he was magically going to find 200 dollars worth of work he can charge me for he didn't stop until a lady in the back who could hear the conversation came out and made him let me pay for what they quoted me. Please if you don't want to get up charged and lied to even if it's just for a water pump take it somewhere else!

GREAT service, started working on me immediately, no wait at all. Cristian was kind and helpful,…read moreand I would definitely recommend anyone in the area to check them out. It's always a plus to have a diesels shop you can trust, and this is definitely one of them.

Chinos auto collision is top tier! I've utilized his services for over ten years and every time my…read morevehicle is taken care of with great customer service, timeliness and also quality! If you are in need of any collision repairs, paint jobs, or modifications go to chino!

This shops a gem. They'll fix what others can't. Good people who know what they're doing. I keep…read moregoing back time and time again- I like older cars with problems. These guys are the right have men for not getting robbed by dealerships. They've gotten me back on the road same day multiple times and fair rates, not like big boxes and dealerships. Each time they've been consultative too in what's going on, why, what to watch out for. Not just paperwork and bills and more problems later, how other shops operate. These guys are a repeat business kind of place-- if you talk to the owner for a while you'll understand excellent deep hearted character in taking care of his customers fairly. Your bill isn't padded with their immense marketing bill, signage costs, and junk overhead, this is an organic shop most customers dream of finding. I found them through an ace of an acquaintance, a great guy who knew these people and this shop. Go check it out. Before you go to the dealership. I Think you'll land right back here and be hooked like me for the long run. Dealerships dream of a customer like me to swindle with my older cars. (90s-00s, lots of name brand aftermarkets) they can't have me to abuse. Chinos shop is the place to trust and protect my investments.

G&S is fast, thorough, respectful, professional, knowledgeable, friendly, goodhearted, and…read moreconscientious. On top of that, they are affordable! They are careful not to waste your time and money. They fix what is needed. They do the job right the first time and don't upsell! The 3 things they fixed on my car were all sins committed by other shops and dealers. G&S fixed it for 1/4 the price the dealer wanted just to look at it. It was a bunch of annoying noises that worried me. When G&S looked at it, they found that another local shop failed to reattach a shock absorber during a prior repair! Yikes. G&S did so well on my car that I asked if they could send a mechanic out to replace a couple of dead batteries in my RV. OMG ... They do local emergency road service too! The dead batteries in my RV were caused by a Cummins shop certified in motorhomes. During that repair, the Cummins shop failed to turn off the battery cut offs. I called to remind them. I wrote a note on the work order. Despite being told exactly what to do, they repeatedly failed to turn them off everyday over 7 days. If you take a battery to 0V too many times, it's a paperweight. G&S came out and replaced dead batteries in my RV and they were 30% less than the next nearest mechanic! Both vehicles are running fantastic! Okay ... I cannot say enough good things about these folks. Honestly, bringing my cars to G&S is the first time I felt a Texas auto shop was straight with me.

Neglected to inform me of two missing lug nuts and allowed my four young children in the car. Very…read moredisappointed they didn't even feel it relevant to mention.

When Beasley tire down the road quoted me over $270 to mount, balance, and dispose of 2 tires, The…read moreawesome and friendly people at Trout stepped up and did the job for $38! Do yourself a favor and go see the folks at Trout! Amazing people, great work!! A++

Great service at a fair price. Good turnaround time as well…read more Tires and wheel bearing service were both done

Had them install a new headliner for my 2000 Dodge Ram. Came out great, delivered faster than…read morepromised. The only reason I gave them 3 stars instead of 5. I asked about replacing a seat cushion that I would provide and they said no problem they could do it. There was no price quote, no indication they were gonna charge me for it, so kinda got the impression they were gonna do it for free. Nope, got a big old surprise when I picked up the truck of $145 additional dollars. If I had known that up front I would have done it myself. Get everything in writing before you leave.

Have sent a bunch of work to him thru my boat shop, and every client has been satisfied and I have…read moreseen the work first hand. I am very picky and hard to please when it comes to sublet work, and they have done a great job. Keep up the good work!