If I could give -5 stars, I would. This place is a complete disappointment. I've been waiting for a…read morerefund for 14 days--almost two weeks--and all they can say is, "Call the bank." No problem, except the issue is with AutoZone, not the bank. The bank was the easiest part of this process. Trust your instincts--if you get a bad feeling about a place, avoid it. The service here is terrible, and the staff seems completely incompetent. Speaking to them is a waste of time; they stutter over the phone with no real explanation as to why this is taking so long. Clearly, they lack proper training. Do better, AutoZone, or close your doors.

Awful customer service. I ordered a power bank here during hurricane Ian and decided to just get a…read morerefund because I had to call and ask a question and the phone rang and rang and rang and then eventually I called back again and someone answered rudely "I'm with a customer" and just kept me hanging. Don't go here

I feel like I was just in the twilight zone and transported back to a customer service must've been…read morelike in the 1950s. I was so impressed that I am writing my review while still in the parking lot before I leave and forget to do it. I was sent to national sunshine auto parts by the Renée at the service desk of MTS power supply down the street. From the moment I walked into National Sunshine Auto Parts, I was greeted and assisted by multiple guys who are knowledgeable, friendly and truly interested in knowing what I needed. Their prices are competitive and the customer service is excellent so this will be my stop off point for all needs regarding my vehicles, diesel generator and when applicable, items I need for my boat.

Reasonable prices, great customer service, professional & knowledgeable staff. Happy they found a…read moresimple AC coolant sensor for me, so difficult to find in main auto part chains.

Dennis was super courteous and helped me find the scent for my car that i was looking for. i saw…read moreanother rep even help a customer change his old wipers. Really friendly staff.

I went the other day to get some stuff for an oil change. I get there and there's customers…read morestanding around in no obvious line. I start to ask people if they are in line. Everyone says no. I go up to the lady that's at the register and she immediately and rudely says to go to the back of the line. I tell her there is no line. She says to me rudely again, to make the line. I laugh at her and tell her again in Spanish, that there is no line, that I have already asked everyone so I guess that would make me the first one in line. She stares at me and ignored me. So I walk away to another employee and I ask him if he can help me. He ignored me as he slouches on the counter looking through the computer and says absolutely nothing to me. I wait about 15 seconds and out loudly say, this is ridiculous and I start to head out to the exit door. He then starts screaming across the room. "Hey you don't have to leave come back I'll help you!!!" I was furious. I completely ignored them and right before I walked right out, I turned back and said. It's ok if you don't want my money the advanced auto Patty across the street surely will. Good bye and he yelled byeee!! I have never seen such lack of professionalism and it's just incredible that having a competitor across the street they would still treat a customer like that. I went across the street and spent $150 on everything I needed to give my car a tuneup. Money and client list to this particular store. Simply unacceptable. This is why I mostly shop online and don't have to deal with rude and unprofessional people. These people looked like they did not care and did not want to help or work for that matter. Truly disgusted.

Julio is arguably one of the most understanding and knowledgeable customer service workers in the…read morebusiness. I had an issue with my battery purchase, and he made sure everything was corrected. More stores and industries could benefit from people like Julio, and management should either promote him, or offer him a raise.

Note that this Advance Auto Parts location has a SW 8th St. (Calle Ocho) address, but you cannot…read moreactually see this store from Calle Ocho. It's actually tucked in along a side street that runs between 7th and 8th. I came here as I needed both a cabin and an engine air filter for my vehicle. I'd been to the dealer earlier that day to get an oil change and service, and they recommended I change both these filters immediately and quoted $80 each to do it. I was able to come here to Advance Auto Parts and get the exact filters I needed, and paid less than $20 for both. I used online ordering where I was offered a code for 20% off since this was my first online order, was given a confirmation number and told it'd be ready for in-store pickup in 30 minutes. I arrived about 40 minutes later and my order wasn't actually bagged and ready for me, but the guy behind the counter jotted down the part numbers of the items I'd ordered and quickly gathered them while I waited. Since I'd already paid at the time of order, he printed out a receipt for me to sign, bagged my items and gave me a receipt to take, and I was on my way. In less than 10 minutes, both filters were replaced.

Buyers beware! Ordered a part from them that they later admit they knew would not fit my vehicle…read more Then they refused to accept a return. Untrustworthy business.

I was experiencing some electrical issues with my car. I am pretty car savvy, but I did not have…read moreany tools on hand. I went to the AutoZone over on 27th Avenue near 8th Street, but it was an absolute zoo. No one seemed able to help, and it felt like they could not have cared less. After 15 minutes of trying to get some assistance, I just got frustrated and left. I sat back in my car, with my dashboard lighting up like a Christmas tree, and remembered there was an Advance Auto Parts on Coral Way and 27th, so I drove over there. I walked in expecting the same experience I just had at AutoZone, but boy, was I wrong. The first thing that happened was a warm welcome from a guy named Michael. Before I even reached the register, he called out with an authentic smile, 'Welcome to Advance Auto Parts, how may I help you?' It immediately put a smile on my face. After I vented to him for about 10 minutes about my car troubles and my experience at the other store, he said, 'You know what? Let me finish with this customer, and I am going to personally help you.' He hooked my car up to his personal, high quality scanning device. It showed no error codes, but he spotted a burnt out fuse and explained that my battery needed replacing. He mentioned that German cars rely heavily on battery power for their high end functions; when the battery begins to fail, those functions start shutting down and causing false readings on the dash. He gave me an amazing price on a new battery and even installed it for me right there. I was so happy; the shaking stopped, and all the warning lights on my dash disappeared. I told Michael, 'You are amazing and great at your job--what is your long term goal?' Michael said, 'Well, I love helping people. In the grand scheme of things, I want to become a manager of my own store, and who knows, maybe even own my own store someday.' What a cool dude, he deserves a manager spot immediately! The whole staff there is awesome; they all deserve a raise.

I want to commend Michael for his willingness to help. This location is near my job, when I need…read moresomething I stop by, it's a win win with traffic and all. There have been two occasions that I've needed something niche for my project, and the gentleman has taken his time to help and give me different options on lubricants and making my own vacuum lines. Thanks very much sir!

Highly recommend. Steven. Anthony, Bryan and Josh treated us really well. Answered all our…read morequestions. We will come back here again did a great job. Thanku.

Do not avoid... run. I had a tire blowout and needed emergency service. I purchased 2 tires. The…read moreprice alone was a horrible experience.there policy is to remove every tire and inspect brakes and try and upsell additional service. They then called me to offer brake service. At a price point that is unreasonable. Declined and I made the comment I would do my own repairs. There response was to tighten lug nuts so tight. I wouldn't be able to get them off. 15 min with a torch and lug nuts still started to strip. The level of evil to do this to people who can't afford there service is disgraceful. Please do not give this company your money. Support small businesses with a pure heart!

QEautoparts1 uses delay tactics to push dates past policy deadlines so they are not tied to having…read moreto refund items that have been shipped back. They actively practice delays using canned emails that indicate they are busy. I had the misfortune of purchasing an expensive part, found it did not fit my car, went through the process of contacting them, shipping the item, getting a verification letter from my postal office stating that after an investigation, it was found that the item was DELIVERED AND RECIEVED by QE. They still refuse to refund. I would not do any type of business with this company. They are dishonest in the manner of which they serve their customer who they know have little recourse. Their rating is dubious at best if they handle their customers like they did me. I have six months of emails from them that are 80% horsepoop and 20% lies. Ebay is helping this company by providing them with a platform. I will devote my energy to placing this feedback on every forum I can find for the next 12 months. If I can help a few others use better companies, it would be worth it.

Purchased tow wiper blade refills thru Walmart.com. They arrived very late after estimated delivery…read moredate. Items were returned at Walmart. They've credited one item. Still due the second credit. FedEx shows that they received items

High tech auto parts and Hi-tech auto mechanics are not that good, you should avoid this place at…read moreall cost, I needed a alternator for my car, I had an alternator on hand but they refused to instal it, They insisted on their brand alternator. So I agreed, that was my mistake number one, They installed a cheaper brand of alternator that only lasted one year, I only had one year warrant, that was my second mistake. My third mistake was paying $850.00, to Hi-tech automotive. this time I had OEM parts, labor, excellent service at a different automotive shop near by and I only paid $450.00, this tells me I got ripped off.

From the owner: Spare parts for all brands of cars. Billingual staff and Free delivery!read more

Skip this place. They bought an item on Amazon and had it sent to me to fulfill my order. The…read moreitem I got was not what I ordered. The item I order cost 170 dollars. The item I got cost 62 dollars. I have no use for the item they decided to send me. I have no confidence I would get my money back so I will have to take a big loss on this order. This is the first and last time I will do business with them. I specifically wanted to stay away from Amazon to purchase my item. I NORMALLY DON'T DO REVIEWS BUT IN THIS CASE I THINK IT IS THE BEST THING I CAN DO. IF MY WARNING TO YOU IS ENOUGH TO STEER YOUR BUSINESS ELSEWHERE THEN PERHAPS, I WILL HAVE SOME KIND OF SATISFACTION.

20 days waiting, finally nothing.... Not recommended. I made…read morethe Order on Nov 6th via PayPal. I got a confirmation email from USA tools, and PayPal on Nov 6. I also got an email that said: "The status of your order #XXXX has changed to Manual Verification Required." Which I did not understand the meaning of. I emailed USA Tools on Nov 16th asking about the status of the order. Since I had not received any shipping information. I got no reply. I called them on the phone on Nov 24th, and they conformed that my order existed, but did not give me any information, he sort of hemmed and hawed, but non real information, I feel he knew what was up, but did not want to tell me. . He knew my name from the order, he then asked my phone number, and told me he would call me back. I sent another email on Nov 25th, no reply. I also called them on Nov 25th, and they acknowledged my order, said he would check on it, and put me on hold. Finally, he came back on the line, and said the product had been discontinued. The guy was polite on the phone, but I had to request the refund. If the product was discontinued, why did they sell it to me, and why did they leave the order outstanding? The place looks good, but in my opinion, it is not, save a headache.