We had an emergency on a Sunday, and Kevin came pretty fast. The plumber was totally knowledgeable…read moreand professional. My dealings with the receptionist making an appointment was so good. She kept in touch and was kind and understanding. Thie is my new go-to plumber. Crew Plumbing is the best!

I had a slow drain that kept getting worse and finally called Crew Plumbing and Drain. I'm really…read moreglad I did. They were friendly, efficient, and didn't try to upsell anything. The secretary Kim kept in touch and let me know when the technician was on the way. He fixed the clog and cleaned everything up after he was done. Thank you Crew.

This is a review for CPS Drain & Plumbing. I recently moved into my property and was in the process…read moreof replacing the faucet in my guest bathroom. After realizing one of the inlet valves was broken I went to replace it and in doing so disturbed old iron piping in the wall causing a leak. CPS was very responsive and sent out Ryan to help diagnose the problem. He was prompt and arrived within 45 minutes. He quickly figured out the end of a pipe had rusted away and recommended a brass pipe which would last much longer. He really went above and beyond by providing teaching on various aspects of plumbing while he was in the house which will help me personally be more mindful of what is required for simple repairs. I would recommend their company and will be using them in the future.

A "great company" - Henry Doby's been around for a long time and learned from one of the best!…read more He's always helping my sisters out in Columbia, SC. The company stands by their work and will provide "emergency service" any time you need it. Really appreciate the company, staff and their willingness to help! Thanks! Bill A. - I live in Stockton, CA but have been associated with the company and their help with my sisters in Columbia for decades!

I have been very happy with my water heater ever since it was installed by this company. This…read moremorning I was upset to realize, after an electrical storm, that it had stopped working. Once I notified the company, they were out to my house very quickly and they fixed the zapped water heater with speed and kindness. 10/10 would recommend for reliable and quality work!

We had a new dishwasher installed, and the gentleman who did the work recommended that we have new…read morepipes installed due to age and some leaks in the past. Since I had purchased a new kitchen faucet I decided to have Smooth Waters do the installation for both. They were able to schedule me very quickly and gave me an upfront date and time for arrival. They called me while they were en route to the house and showed up on time. They were very good about explaining everything that they were doing and why they were doing it. They were personable and tidy. They finished the job and double and triple checked their work. They took pictures of the finished project. I was very happy with the results.

Samuel and Quincy were just here to repair a sink faucet that was making weird knocking sounds…read more They replaced a part that had been ordered and checked it several times to make sure the problem was solved. They were professional, very courteous, and got the problem fixed. I will continue using Smooth Waters when a plumber is needed.

Jim and his sons were outstanding. We were out of town and settled on a home in Columbia. On a…read moretight schedule to get work completed. While their quality of work was great it was their honesty and fair pricing that made an impression. They talked us out of a request we made to save us money...didn't truly need the work completed. We'll be using Pops for all our plumbing needs in the future!

Terrance or Terence the owner gave a great impression when he initially came out to my home he was…read moreable to diagnose my issue with my hot water heater on the 1st time. My warranty company sent one initial plumber out twice (who I would not mention their name for lack of ability to diagnose properly) and then non-stop pluming was called to see why my water was not getting hot; off and on....it turned out to be the sensor. He came on Jan 6 early morning and stated he would call in my diagnosis in that night due to his schedule was full and to be on hold with the warranty company cause him an hour of his work day. I expressed that my current water is cold and was not getting hot if he could please put the order in as soon as he can. He stated he understand and would work on getting my part as quickly as he can. The next morning I called and ask my warranty company about my diagnosis... per my warranty company it had not been called in and they would be waiting on my information from Terrance. I called Terrance and text no response he finally responded after stating he was working and would sending it at the end of the day. The next morning I called and asked the warranty company did my diagnosis comes in they stated yes but a part number was needed.I then had to ask Terrance if he could send in the part number. He text me the part # 4 hours later because his schedule was so busy and did not have time until later on that night. When I called the part # in to my warranty company they inquired why did I call in the part # and that was supposed to come from the contractor. I explained that I am taking cold showers and that the contractor has not been professional at all. The agent was so pissed that she say she would report him to thier customer relations department. After getting the part# confirmed on Wednesday I was told I would get a call on an update when the part would be in. Thursday I get a call the water heater needs to be replaced (due to some issue with parts) and that in 24-48 hours I would be updated. Friday I get a call from my warranty company that the part was in waiting to be picked up by the installer/contractor. The warranty company had called the installer and Terrance stated he would get to when he had time.. I was not happy with that response. so unprofessional. I called and text the Terrance. He finally called me back and stated that he got a call from the warranty company and they were going to order the part it should be in 24-48 hours and once he lays eyes on it he would call me. I interrupted him and stated sir I have spoken with the warranty company what they had told me about the water heater was that they waiting on him to pick up. he then proceeds to discredit the warranty company and states they do not know what they are talking about and that he has to see if for himself before he can say it is ready. I said sir when do you think you can tell me you are avail for install. He then states if it is ready at the warehouse I can schedule your for 8-12 window Monday. I will call you back. he did not call; he text back that water heater was ready. Monday came he gave me a 10 min in route window. After the install he ask me to go on google to give him a good review :) I was so ready to be done with this contractor for lack of professionalism, his deceit, and discredit of the warranty company to make himself look good. I do not recommend this company due to Terrance own business conduct.

Terrence was very honest and timely and did not try to fix the problem knowing that he could not…read more But he did give me good information that led me to getting the problem fixed very quickly.

Bob Boyd is very experienced and professional plumber. Good price and excellent work. He usually…read moreanswers my call right away and if I leave a message, he calls back within 5 minutes. Have used Bob several times, leaking tub faucet, clogged sewer, to putting in a PRV. Very handy and my go to plumber.

Bob Boyd returned my call promptly. He arrived as scheduled. He spent 3 hours moving my water…read morefilter from under my house into the cabinet directly above it. He used one piece of pipe and some scrap boards. He charged me $730. He committed to a refund when I asked him about the charge but I'm thinking that won't happen since it was in June. He is really into "sales". He is currently looking for an experienced plumber with "sales experience" according to his facebook page. Buyer beware....he was supposed to be a friend so I trusted him. I'm not saying he was dishonest, you be the judge. 3 hours of labor=$730

David and his team did a masterful job replacing the copper fresh water pipes and the cast iron…read morewaste pipes in the basement of our 80-year-old home. The work included correcting several modifications which had been done by other plumbers over the years which were out of code with current standards. In addition to their competence and the quality of their work, everyone on the team was pleasant and easy to work with. I will definitely contact them for any plumbing work in the future.