1. Delta Sonic Car Wash

1. Delta Sonic Car Wash

0

Buffalo, NY

Cancel

Open app

Search

Delta Sonic Car Wash

3.2 (255 reviews)
Closed 7:00 am - 9:00 pm

Services - Delta Sonic Car Wash

Handwashing

Delta Sonic Car Wash Photos

You might also consider

Recommended Reviews - Delta Sonic Car Wash

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Alisha A.

Corporate is very unprofessional they refuse to take part for the damage on my car and even lie to my face several times and hung up on me and wanted to argue. They did not want to help at all or did they offer any options not displeased with Delta sonic location that I went to because he tried to help but corporate is very very unprofessional. I entered with no scratches and exited with plenty and bumper was pushed off.

Scratches in the hood

Here's what happened: After one car wash, I noticed a small scratch on my hood. Yes, it was small, but very deep, the metal was exposed. We spent some time scheduling and meeting with the area manager, because in the initial conversation, they refused to take responsibility and claimed the scratch was caused by a stone chip from the road. However, for personal reasons, my car had been parked in the garage for a while. The drive from my house to that Delta Sonic location is only about 4 minutes, with a maximum speed of 35 mph, full of stop signs and traffic lights. I really don't believe that speed could cause such a deep scratch. In any case, after meeting with the area manager, he verbally told us that although they did not agree that the wash caused the scratch, they would provide both a buff-out and matching color paint repair. We agreed to this solution. The next morning, we received an email from Delta Sonic stating that we could schedule a buff-out. However, the email did not mention paint. When we called to schedule, we asked again whether matching color paint would be included. The staff told us that they don't offer that service, but they would perform a "recon," so I scheduled an appointment for a week later. Today, when I drove to the store for the appointment, I was told they could only do a buff-out, no recon, no paint -- and that I needed to call the corporate office. When I called corporate, they told me my claim had been denied, and that only a buff-out would be provided. I explained that the area manager had promised a paint repair. Honestly, I don't care whether it's called recon or matching color paint -- I just don't want a very visible bare metal mark on my white car. But I was told that my claim was denied no matter what, and that I could no longer speak to or meet with the manager. I find this whole process both frustrating and ridiculous. If the claim was denied, then why did the manager offer this solution? If verbal agreements are not valid and only written terms are honored (buff-out only), then why did the staff tell me during scheduling that they could perform recon? And why did corporate later completely deny everything? This is misleading. I have been a Delta Sonic Unlimited Wash member for a long time. All three cars in my family are Delta Sonic members. But this experience has been truly disappointing. I will no longer recommend Delta Sonic to any of my friends.

Rita J.

Carwash psychedelics. Not sure why this is listed as dunkin but it's delta sonic! People are crazy when the lines are long but once you get in you can have your own private party/concert, complete with lights just crank up your music!

Maria B.

I come here about one every 4 washes. Only when in the area. And only if the line isn't too long. This is a bigger location and they merge differently than other Delta Sonics. But they also have great vacuums here for the car. I love that part of this location. Inside there's a small store, and of course, my fav Dunkin'. Also a nice seating area. Which may or may not be open, given Covid. Update 92 2021

I purchased a detailing package for $195 for a used car I had recently bought for my stepson. While the interior was acceptable, the exterior was anything but. Upon picking up the car, my husband was met with nothing but attitude from the detailing department. He asked to see the checklist of services he purchased as part of this package to compare against the services we actually received, and he was refused. All we were offered were some complimentary wash passes. I have been a loyal Delta Sonic customer for years but I will never go back to this location. I'm so disappointed in not only the quality of the service, but the lack of professionalism in addressing my concern.

And this is what a $40 interior cleaning comes out looking like.
Connie W.

WTH is with this place and its screaming employees as you enter the wash section? This is the only location where I experience this. I can see you pointing. I follow where you are pointing. When you tell me to put the car in neutral, I do. You don't have to keep screaming at me to put it in neutral when it's already there. I know how to pull a car into a car wash and don't need someone literally screaming at me - when I'm doing everything they tell me to. Do they train people to act like this here and not at any other location? I will go anywhere other than this place again. Still shaking from the experience.

Doris M.

I love going to this Delta Sonic on NFB , because it is very large & has lots of gas pumps. The price is always right & I love The inside of the store as well. Their Brick Oven Pizza is amazing !! U must try it.

Not even located on a delta. And you can't even play Sonic the Hedgehog in here
Fox E.

I was playing Sega: The Card Game. I was hoping all day for a Sonic Card, and finally I was Delta Sonic. So thrilled! It's still a really good place to get a car wash and definitely the kind of place where cheap people are working. I meant where cheap food is available. And cute people work! Much better in the summer when the washing people are more into it whereas in the winter they just want to get it over with as quickly as possible much like your mother last night. So your washes will be better in the summer. The gas is usually cheaper than anywhere else and that's the reason I give these places a good rating. They also have food and it's not even bad.

Drove in all the way from El Paso Texas. 2100 miles. Naturally, my car was disgusting (bugs mostly) But these dudes did a legit job. Decent

See all

5 months ago

Tyler best powerwasher, amazing service. Gets the job done very quickly with amazing quality service

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 2
Thanks 1
Love this 3
Oh no 0

10 months ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 months ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 1
Thanks 0
Love this 1
Oh no 1

1 year ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Matt G.
0
40
10

5 months ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 1
Photo of Rita J.
159
530
2176

3 years ago

Business owner information

Photo of Kim C.

Kim C.

So glad to hear you like the lights! Thank you

Helpful 2
Thanks 1
Love this 2
Oh no 1

6 months ago

Business owner information

Photo of Kim C.

Kim C.

Jerricka did you call the customer service dept about your complaint?

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Vicky B.
274
1453
3447

5 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Maria B.
4911
4391
5797

5 years ago

Business owner information

Photo of Kim C.

Kim C.

Thank you for your business and your review.

Helpful 12
Thanks 0
Love this 10
Oh no 0

1 year ago

Did a good job on the inside of my wife's car, but I do remember when this service was $10 now it's $40

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jeff Q.
48
75
8

2 years ago

Business owner information

Photo of Kim C.

Kim C.

Thank you very much!

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Daliana R.

Daliana R.

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 1
Oh no 0

7 years ago

Business owner information

Photo of Kim C.

Kim C.

Thank you very much Doris for your business and review

Helpful 4
Thanks 0
Love this 3
Oh no 0

1 year ago

Seth on 2.11.25 was kind, fast, friendly, and helpful. Thank You. We Love having a clean car & appreciate your service.

Business owner information

Photo of Kim C.

Kim C.

Thank you very much!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Fox E.
4533
16895
49976

8 years ago

Business owner information

Photo of Kim C.

Kim C.

thank you for your interesting review and your business.

Helpful 4
Thanks 0
Love this 4
Oh no 0
Photo of Amos S.
813
589
6989

8 years ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 12
Thanks 0
Love this 13
Oh no 0
Photo of Rob T.
1
19
1

3 years ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Kim C.

Kim C.

Thank you for your review and your business Sarah! We appreciate it.

Helpful 42
Thanks 0
Love this 35
Oh no 0

1 year ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 0
Oh no 1

6 years ago

Business owner information

Photo of Daliana R.

Daliana R.

Helpful 1
Thanks 0
Love this 2
Oh no 0

3 years ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Kim C.

Kim C.

Thank you Jurel for your business and your loyalty. We appreciate it.

Helpful 6
Thanks 0
Love this 6
Oh no 0

8 years ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tai H.
100
106
1658

6 years ago

Business owner information

Photo of Daliana R.

Daliana R.

Helpful 9
Thanks 0
Love this 7
Oh no 0
Photo of Tara K.
155
694
7063

4 years ago

Business owner information

Photo of Kim C.

Kim C.

Thank you Tara. We appreciate your business and your detailed review.

Helpful 5
Thanks 0
Love this 5
Oh no 0

8 years ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J C.
0
5
4

4 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

6 years ago

Business owner information

Photo of Daliana R.

Daliana R.

Thank you, Donald. We appreciate your business and the review!

Helpful 1
Thanks 0
Love this 2
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 2
Thanks 0
Love this 1
Oh no 0

6 years ago

Business owner information

Photo of Daliana R.

Daliana R.

Helpful 2
Thanks 0
Love this 1
Oh no 0

7 years ago

Business owner information

Photo of Kim C.

Kim C.

Helpful 20
Thanks 0
Love this 17
Oh no 0

Page 1 of 7

Ask the Community - Delta Sonic Car Wash

How is the oil change service?

I am sorry, haven't had a chance to get a oil change on my new car.

Don’t See Your Question? Ask Away!

Review Highlights - Delta Sonic Car Wash

virgin Virginous who works at the Dunkin' Donuts here sees me coming in and always has my order ready for me

Mentioned in 9 reviews

Read more highlights

You might also consider

Delta Sonic Car Wash - carwash - Updated July 2026

Loading...
Loading...
Loading...