The staff and personnel at MVI is truly outstanding! One of the truly great eye surgeons on staff…read moreis Dr. Alexsey "Alex"Mishulin. He is compassionate, empathetic, and takes his concerns for the well fare of his patients with a total understanding for care and the gift of caring. After his surgery on this patients eye's, he even called at my home to see that everything was fine and I am doing well after the left eye surgery. This is truly wonderful and so fairly given by doctors and physicians in today's society. This doctor ranks a 10/10. He is highly recommended!!

Dr. Michulin was extremely good! I was in town and had an ulcer on my cornea and Dr. Michulin was…read moreexcellent with taking care of it and was very kind. Very grateful! Thank you!!!

Excellent quality service!…read more I've been here for eye appointments four times now to clear up a very bad eye infection after I was referred to them by my primary care physician's office. My regular optometrist (who is also quite good) was not capable of either getting me in last minute, nor was he equipped to treat the infection. The doctor that I saw (Dr. Mullinex) was excellent and got to the bottom of the problem immediately. It was serious and required treatment that nearly led to surgery, but it was eradicated very quickly. I'm so happy they were able to squeeze me in last minute. Not for nothing, MEI is expensive and my insurance co-pays per visit were still $30 apiece, but they definitely are worth every penny. I would recommend them to anyone.

This was my first experience with Michigan Eye Institute, and unfortunately, I was very…read moredisappointed. Their prices were significantly higher than other optical locations I've used. What was even more frustrating was the billing. I paid in full when I picked up my contacts and glasses. About a month later, I received a bill for an additional amount. When I called to ask about it, I was told, "Sorry, you received that bill in error. Please disregard it." Then, six months after my original service, I received another bill stating that I owed an additional $60. In my opinion, this is extremely poor billing and customer service. If I pay my bill in full at the time of service and am later told that an additional bill was sent in error, I should not have to worry about receiving another unexpected charge months later. Based on my experience, I would recommend comparing prices and considering other optical providers before choosing Michigan Eye Institute.

Dr Burns is professional and personable. His front office staff are friendly and efficient. I have…read morebeen seeing Dr Burns for years and have never waited more than 10 minutes. I highly recommend him.

This place is excellent. the eye exams are thorough and referrals are made when needed. Always on…read moretime and appointments are easy to make

staff is unhelpful and condescending. inside of store walls are peeling and no signage for glasses…read more services are not explained clearly or efficiently.

The male doctor is fantastic. Highly reccomend HOWEVER!…read moreIf I wanted to see a women's breast's for 90 minutes I'd go online or hooters. Jenny checked us out and not only did it take forever because her nails were so long she kept having to backspace and re type we had to look at her breast bounce from her anxiety. Her bra was showing majority of the time. At one point I seen even more than that if you catch what I'm saying... This is a place of business. Dress however you want when out with friends or on a dating profile. But no one wants a free Itty show. At least not a family.

*** BEWARE: FRONT DESK STAFF IS UNPROFESSIONAL AND MALE EMPLOYEE IS AGGRESSIVE AND CONFRONTATIONAL…read more**** I would leave 0 stars if I could! The front desk staff is extremely unprofessional, they will continue their own personal conversations at their desk while customers are waiting in their lobby to be seen. I have attempted to call their business number for two months straight leaving multiple voicemails to schedule an appointment, they do not answer their phones during business hours and they do not return calls or messages. The employees that work their front desk are incredibly rude, they blame their lack of professionalism on personal problems that have occurred outside of work that have nothing to do with the business. The front desk staff will misquote your services, HIGHLY UNETHICAL. I was told an exam was one price and when I retuned just a few months later to schedule, the same employee told me it was $10 more than what was previously discussed. After asking the employees why I hadn't received a call back after attempting to get ahold of staff for scheduling for TWO months, the employee insisted I was lying and requested to see my cellphone call logs to prove that I had actually called their business number business. While visibly upset over the experience I was receiving from the employees at the front desk, they laughed in my face and told me to leave. While sitting in the lobby waiting to speak to the doctor that owns the practice after receiving such terrible service from the front desk staff, the staff continue to speak at me discussing their person problems out loud. Once the doctor came out to speak to me, he laughed at me while I was expressing how upset this experience made me. The doctor denied my experiences, even while having proof of my attempts at contact and the staff openly admitting to changing the pricing on me. The doctor then told me he will not continue to see me as a patient. Once the doctor dismissed me from his office, a male employee RAN AT ME with AGGRESSION while I stood in their doorway! Stating to hit him! Would not recommend to anyone that values their time, money, safety or peace! This place offers nothing of value and I left being threatened!

All of the staff here are absolutely amazing. They are so thorough and will take the time to…read moreexplain things if you have questions. I never feel rushed, and my autistic son had a great experience here as well. 5 stars isn't enough!

I wouldn't go anywhere else they all took very well care of me and i got answers why my eye sites…read moreso bad.

The doctor was very late-past my appointment time. She never introduced herself and didn't speak…read moreup even when I told her I was hard of hearing. I was asked many times about choosing glasses-seemed to be their only interest. My vision did not change. They never sent the results of the diabetes eye exam to my doctor. I just called and reminded them after months of waiting.

We have going to Grand Blanc Eyes for almost 20 years. The practice has now passed to the second…read moregeneration and has not missed a beat. Dr Agnone is extremely friendly and informative. Strongly recommend this office if your in the need of a good eye doc.

I was impressed with the staff and the doctor. They all were very nice and even better knew what…read morethey were doing. I am very picky when it comes to medical offices, staff and hospitals I will go to. This office was great.

Doctor Waters is Amazing! Super cool. He makes my teen feel very comfortable he chats with his…read moreabout his interests before he gets down to the important must do things that are needed to keep him healthy. We are so happy to have him. He nurses are also very nice and always happy! Just a wonderful office.

Dr. Waters is an amazing eye doctor! He pays attention to detail when administering an eye exam. He…read moreis so friendly and takes his time with each patient. All of the staff at Complete Eye Care are very friendly and helpful. The facility is conveniently located and always clean. I definitely recommend!

The doctor that I was referred to was okay, but the office repeatedly screwed up the billing to my…read moreinsurance. They weren't polite about it and didn't figure out their mistakes initially. It took several calls and complaints to get it rectified in my insurance's company's favor and mine. This was ridiculous. I was referred to this office only because my other eye doctor was not available at the time. I wouldn't choose to go here, but I needed to be seen by another eye doctor immediately. I was not impressed by much about this place. I wasn't too happy about the referral here and have since switched back to my regular optometrist, whom I am happier with and they don't mess up insurance paperwork and co-pay invoices, either. The behavior seemed pretty unprofessional to me and the screw up was more than a little inconvenience. I shouldn't need to fix their mistakes. It was a big waste of energy.

I had a very poor experience here. First, refraction was done by someone who did not know what she…read morewas doing, as witnessed first by her poking me in the eye when she didn't realize there was no lens in the refractor, and secondly by the person who was busy taking my medical history saying "Sorry, she's just learning how to do this." I have no faith at all in my glasses prescription being correct. About 20 minutes later, the ophthalmologist came in. He briefly looked in my eyes with a scope, all the while talking very fast about his unmatched experience at cataract removal (hundreds of procedures, low infection rate, etc.) He made no remarks about whatever he saw or didn't see in my eyes, going on about how satisfied his mother was with the cataract surgery he had performed on her 12 years ago. When I expressed some hesitation about scheduling the surgery (since no one--not even him--had told me at this point that I even had cataracts, so I was kind of trying to absorb the information), he immediately began to up-sell me, offering a more expensive (out of pocket) cataract lens that would allow me to stop wearing glasses. After about 4 minutes in the room, he paused his rapid-fire monologue for breath, and I jumped in with some questions I had about dry eye and glaucoma. Rather than addressing them, he said I would have to make another appointment if I wanted to be evaluated for those, but mentioned I should start using a special eyewash before that appointment. At no point did he ask if I had questions or talk about anything but his desire to sell me a cataract operation. When I was checking out, I mentioned the special eyewash to the person waiting on me (after she had confirmed twice that I really did not want to make an immediate appointment for surgery). She took a bottle from the shelf and said, "I just started in this position so I don't actually know how to use this, but I've overheard others say to apply it twice a day and wipe it off with a dry cotton ball." When I got home, I saw that the instructions said once a day and wipe off with a wet cotton ball. My eye doctor recently closed his practice, and when I made this appointment I was looking for a new one. As you can imagine, I'm still looking.

I can't even explain how happy I have been with everyone at complete eye care! Dr. Waters and…read moreMichelle answered all of my questions and made me feel very comfortable having Lasik. I have wore glasses since I was 10 years old and it is so cool to get up in the moring and not have to find my glasses to get out of bed. Thank You So Much!

I first met Dr. Waters in June of 2025 after I had been diagnosed by my optometrist with…read moreAge-related Macular Degeneration. My family doctor, believing that an ophthalmologist is the most knowledgeable about eye diseases, recommended that I make an appointment with Dr. Waters, so I did. I left his office that day in June feeling relieved that my AMD was in the beginning stages and that there was little risk of me losing my sight. In the following months, the vision in my left eye was an ongoing issue. It felt like it was not working with my right eye, sometimes affecting my balance. My optometrist had diagnosed me with early-stage cataracts needing monitoring but not surgery yet, and he believed my dry eyes were causing my left-eye trouble. I thought that perhaps it was the AMD and returned to Dr. Waters. That's when he told me I did not have AMD and that it was the cataracts causing my problem. Surprised by this, I asked, "So you mean I can tell people I do NOT have macular degeneration?" He replied with a "yes," and I believed him. He even told me I did not need to take AREDS 2, the vitamin that slows the progress of AMD. He said they were "overkill." Wow! What a relief! Next came the cataract surgery. After a discussion with him and one of his assistants, I felt confident that the Premium Lens Implant Symfony was my best option. I looked forward to no longer needing reading glasses, but, unfortunately, that was not to be. While the surgery in my right eye, my good one, went well, the left eye continued to give me the same problem. Next came the laser treatment in the left eye. No difference. Then came a second laser treatment in the left eye. Still, the words I read were always blurred without my reading glasses. His next recommendation was a laser treatment in my right eye and then Lasik surgery in my left one. I became alarmed at this point. In addition to what the insurance company had covered, I had already paid him $4,954.40, and I honestly could not see any better than the first time I saw him. I made an appointment with an ophthalmologist at U of M Kellog Eye Center and another with my optometrist. Both doctors retested me and agreed that I absolutely do have AMD and that it is worse in my left eye. Both also agreed that any further laser treatments or Lasik surgery would NOT be a good idea and that the lens in my left eye was probably not a good choice. I cannot understand how a doctor with Dr. Waters' experience could misdiagnose AMD and advise me the way he did. I feel that he endangered my vision and took advantage of me financially. I have lost not only a lot of money but also my trust in and respect for him.