Michael is very professional and knowledgeable about his trade. Dependable workmanship. Takes pride…read morein his work. Very responsive,

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

My central AC stopped blowing air so I reached out to a handful of companies…read more Alex got back to me quickly and worked with my busy schedule to agree on a day. I have a very old AC unit that's in the attic and I wasn't very optimistic but after about an hour of working on it Alex got it working again by replacing a fan and installing a new thermostat that was compatible with new part. He has to work hard as it was warm that day and probably 90 degrees on the attic . Alex was very professional and personable. Price was incredibly fair . I would recommend and I will use Alex and his company again.

Alex and his team did a wonderful job replacing our two gas funaces that were probable 70 years old…read moreat this point, no exaggeration. They were responsive, straight to the point with their estimates, knowledgeable, and very helpful with any questions we had. Very good experience front to back.

Since my first review I've used GHM for multiple things. Most recently they fixed the pump…read moreunderneath my house - first with a temporary fix while they waited for a part and then with the permanent fix. He was patient with me as I explained my issue over the phone and was able to inform me that our washer could still be used even before they got to fixing that. They've done a couple of other jobs for us in between like putting in a new shower head and implementing a new outdoor water spigot since the old one just didn't turn on anymore. They are always good and fair with their pricing and as always are happy to entertain my questions (like me asking where our water shutoff valve is and them showing me where it was.)

Greg was very knowledgeable and helpful. he helped me purchase a new sink faucet and installed it…read morein no time. I highly recommend him if you have any plumbing needs

I can't thank SSM enough. One zone of our house wasn't heating. Our usual company couldn't come for…read moreover a week. (!) Called another company who sent 2 guys for 3 visits because it just didn't get fixed. They charged us ~$2000 for replacing two things + labor, and the problem still wasn't fixed. At that point I decided to pivot. Went on a local FB page to ask for advice/names, and SSM came highly recommended. I called them on a Sunday and got an actual human in the office! (The other company has an AI assistant who sounds real. It's creepy.) Bruno from SSM came today, did a lot of diagnostic work, and figured out that the problem was electrical. We were charged just $232.50. Bruno took the time to explain things to us, and didn't try to sell us things. The only good thing to come out of this frigid situation is finding South Shore Mechanical. Thank you so much for your kindness and integrity! Don't ever change! Will definitely do business with them again.

Have done business with SSM for years and have always found them Reliable, Responsive, and fair. I…read morecan't say enough good things about this company. Special comment for Bruno, the chief technical person, awesome to deal with and extremely knowledgable about all things Heating and Plumbing related. They are definitely my first call when mechanical need presents itself in the future. John Corry, Hingham, Ma

Matt from McFarland was professional, friendly,and knowledgeable. He not inly repaired my furnace…read moreto working order, but he took the time to educate me regarding potential future issues. Thank you so very much!! Lucy & Denise

Is anyone else having problems with MacFarlane Energy of Dedham, Ma?…read moreI've been a customer for many, many years and always paid my bills before they were due. They've been great.. up until recently, when they started advertising on TV! I'm on Automatic Delivery and I noticed that my Oil Tank Levels have gotten quite low before they've come to fill the tank the last couple of months. This month it's even worse! I called them on Thursday because my tank was showing less than 1/8 Tank. I was worried about running out of oil and my pipes freezing in this extremely cold weather. They assured me I'd have oil delivered by Saturday. It never happened! Currently, my oil tank gauge is reading "Empty"! I called again today, Saturday Afternoon at 3:30 pm. I got the answering service who told me the office was closed but that a service technician would call me back. It is now 7:40 PM and I still haven't heard back from them. A call back would be nice, so that I can get an update and/or if I need to call someone else to deliver fuel! Not knowing is the worst part! My anxiety is Over the Top right now because running out of oil and losing my heat (as well as damage to my heating system) is just hours away because of their INCOMPETENCE! This is totally UNACCEPTABLE & UNNECESSARY!

This company was a pleasure to work with. Naomi and Romario provided excellent customer service…read more They provide great value and fixed my oil filters, oil pump and noseil.

Lewis Superior responded on very short notice to my plea for dryer duct cleaning. My new super…read moresensitive dryer doesn't work unless the vent is really clean! I asked on a Friday afternoon and they sent a tech at 8am on Saturday. Romario provided great service, was polite and removed his shoes. It was easy to pay with Zelle and I will definitely use them again in 6 months. Very reasonable price too. We're already under contract for our HVAC cleaning but I know they provide the service and I imagine they are as responsible and polite as they were with this.

Great service and great work. He listened to all my concernsand questions. The price was great.read more

I can't recommend Lance and his partner enough. I had a fairly complex dryer duct issue that they…read moreresolved quickly. So great to have fast and reliable service professionalsl Thank you!

My technician Brian was very helpful in explaining what was causing the heating problem. My…read morefurnace is in the attic and not easily accessible by me, so he took pictures of the problem areas to make it easy for me to understand what was wrong. His confidence in his trade led to me being comfortable enough to decide to let SILA be the firm to replace my current furnace. Brian is an asset to your firm.

No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on…read moreFebruary 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by "HYD 170," with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed to provide the clarifications I sought. I am specifically troubled by the lack of transparency in the invoice I received for the installation of a combination fill valve and backflow preventer. The refusal to furnish a comprehensive itemization of the charges is unacceptable. As a customer, I believe it is my right to understand how the total was calculated, including labor, materials, and any additional fees. Transparent billing practices are essential to maintaining trust and ensuring fair business dealings. I will never use them again.