I can't recommend Pat and Tammy here. They are kind, experienced, and caring. You'll receive…read moreexcellent service from people that really know what they're doing. A very good local gem of an eye clinic that I highly recommend you check out.

Individualized, excellent care from an independent provider rather than a chain. I have a…read morechallenging refraction, and the lenses I got from New Vision are the best I've had in years. I'm thrilled to be able to see well again, and I felt listened to and cared for throughout the process. Highly recommend.

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

Superior Optical is the GO TO place for glasses. Phillip has helped our family with glasses for…read moreyears. He knows our style, picks out the perfect frames every time and fixes them whenever we have a problem. Phillip went out of his way to coordinate getting the glasses to the store when my visually impaired son could not drive there when we were out of town. Will never shop for glasses anywhere else. Win win win!!

It was a pleasure doing business with them. The salesman was knowledgeable and professional. The…read moreglasses arrived promptly.

First of all, 10,000% satisfaction!!…read more I'm someone who's wearing glasses for the first time. I went elsewhere and ended up with horrible glasses. Then, based on my husband's recommendation, I visited My Optical. There's a reason why My Optical has been at this location for so long. Absolutely thrilled!!! (English/Korean both available) Amazing!!!!!! I would 100% recommend this place to others. The optometrist and the short-haired woman who helped me choose my glasses were excellent.

I first brought my kids here in 2008 for general eye check ups. My son started needing prescription…read moreglasses and contact lenses in 2014 and we have been coming yearly at Chicago My Optical every since. We even tried another optical clinic for one year but we were not satisfied with the service and products we have received. This was why we have been loyal to CMO. The whole place has been well maintained, plenty of space to browse through the glasses, and the examination rooms were always clean and organized. They've had good variety of frames for every budget. Service has been excellent. Everyone here has been professional, honest, and very nice. Special thank you to Young and Hyunjeong. They have been very caring, pleasant and helpful through all these years. Thank you for taking care of my family's optical needs and for treating us like your family.

Good place. Trustworthy eye exams from a nice Doctor and staff. Recommend for any family eye doctor…read moreneeds. Dinging one star because I never thought the frame selection was great or expansive enough. Also I just wish they notified me that they recently moved. That was surprising to randomly find out.

So many choices! Always a good thing. Dr Ma is so friendly and professional and it carries through…read moreto her staff. My family has been coming here for years. Love trying on all the different frames for eyeglasses and sunglasses. This place is spacious and bright and always clean. They clean the frames after they get tried on too so those frames are always clean for the next person. Its always a great visit.

I recently had new eyeglass prescriptions done form Pearle Vision…read more Alvi(store manager) assisted me, and while we had adjustments madw with the precription, it all was corrected. Alvi was a great help! Their customer service is very good. Grace L Virgilio

Gabriel and Elvi are fantastic. They were so accommodating and helped me find amazing prescription…read moreglasses. They are very knowledgeable and take time to make sure you are happy. I also purchased Ray Ban sun glasses that are sharp. They have all different type of frames to choose from as well. I highly recommend going to Pearl Vision in Skokie! Sam R

The doctor is so nice. He did a great job. My little daughter liked him a lot. It was her first…read moreexperience with an eye doctor and she was very happy afterwards. Thank you so much Dr. Kamran! The office is really nice too. Definitely going back!

This store has a wonderful array of glasses.I had Samantha helping me find and order glasses. I…read morehave not worn glasses in decades and she made it easy and informative for me.I highly recommend coming here. The staff here is accommodating and efficient.

It was due to the excellent reviews here that I went to Skokie Optical, not realizing that when…read moreRosen took it over it lost all the aspects that made it such a fantastic optical place. They only take appointments here on Mondays, and the lab is no longer being used. We booked our appointments 2 weeks out, only to have someone call us a week before the appointment in August to reschedule to a week later. When we got there, we were warmly welcomed and the optometrist did a decent job. We had decent optical insurance. I used to work in the optical industry many years ago, and I found Rosen's model remarkably similar in its predatory nature. Rather than point us to the frames and lenses that would receive the most coverage through our insurance, the optician pointed us to the most expensive lenses our personal money could buy. We bought 1 pair of single vision lenses and 1 pair of progressives through the insurance, plus 1 pair of single vision lenses out of pocket. After the insurance was applied, the out of pocket for the insurance-paid glasses and those I purchased out of pocket were nearly identical--upwards of $300 each. Tack on another $600 out of pocket for the progressives after insurance was applied and the glasses were $1200+. When I asked the optician to convert the lenses over to what was covered, she argued that the total amount we'd save was a mere $40, which was disingenuous at best because that was the difference in out of pocket cost, per lens, but my insurance covered a higher proportion of the insured lenses than the specialty ones. When I asked what was remarkably better about the upgraded lenses, the optician said "you can see better out of them" with absolutely no further explanation about how, qualitatively, they improved vision. The bonus was when the single vision glasses took over 3 weeks to arrive. When I called to ask about them, they said this was standard timing for all glasses throughout the industry, which I know is false because even 20 years ago with an external lab glasses were delivered within a week unless they were really specialized, like glass trifocals. The progressives took 6 weeks apparently because the first make didn't pass inspection. We will not be back to Rosen and resume our search for an ethical optical place for next year. What a racket.

They handled everything and have a doctor onsite. They have an on-site lab, which is getting very…read morerare these days. I had contacts the same day of my exam and glasses within a couple of days. Eddy and his wife are very friendly make you feel welcome. I couldn't be happier with my new glasses.

Honestly one of the best eye doctor experiences I've ever had. Dr. Ethezaz is super friendly and…read moreactually takes time to explain what's going on instead of rushing through the exam. You can tell she genuinely cares about her patient's vision and comfort The staff was also super friendly and welcoming.They helped me find a pair of glasses that fit perfectly and look great. Definitely recommend if you need a new eye doctor in Chicago. You can tell they actually care about their patients here.

Dr. Ethezaz and the man that helps pick eyeglasses are rude and unprofessional. The only nice staff…read moreis the receptionist.