This place is a breath of fresh air! (Pun intended) The…read morestaff is kind, friendly, patient and knowledgeable. They Ben called my insurance to get pricing before my appointment and make sure everything was in the clear. They were print for my appointment and the facility is clean and organized. So excited to have them as my new dentist!

While visiting my son here in Smithfield for Christmas and New Year's, I broke a tooth and with his…read moreassistance and the kindness and understanding of the staff at Smithfield Family Dentistry, they were able to work me in. Dr. Rahmani and her team of assistants were able to provide a full range of services that encompassed everything from a root canal to temporary crowns. But the total surprise was that they were also able to promise that the permanent crowns would be ready just before New Year's and my travel back home. Dr. Rahmani carefully explained all she did was extremely kind, patient and professional while doing so. Her team was equally wonderful and was left with a truly exceptional impression of the level of patient care provided by Smithfield Family Dentistry. I surely hope the residents of Smithfield understand the blessing they have with Dr. Cook, Dr. Rahmani, and the rest of their terrific team. This Tennessean deeply appreciates the level of service I received here in Smithfield, VA and strongly urge the residents or visitors of the Smithfield, VA area to take advantage of the Jewel that is Smithfield Family Dentistry!!

DO NOT GO HERE EVER. Several bad experiences, I refuse to go back even without having another…read moredental office to go to. The staff and doctor are horrible.

We had a preexisting relationship with Dr.Boyd. My husband has done work for her and he's been her…read morepatient for dental work. Another member of her family was near and dear to me through my early adulthood and through the loss of our son 6 years ago. My husband recently had a crown come off which uncovered significant decay. This was work she had previously done for him. He went in to see what could be done. He needed an extraction, bone graft and resin. He did not want a full work up as he wasnt having issues with any other teeth. Dr.Boyd does not take our insurance so we pay out of pocket and he wanted to keep things reasonably priced. He left that day with a price to get the tooth fixed and made a brief statement of "hey let me know if you guys need any work done and we could work out a barter". Again...preexisting relationship, he's done work for them before. Not really a weird thing to say from one business owner to another. He calls a few days later to schedule the work after looking into some holistic dental options and decided he would rather go with who he knew. They weren't able to get him in for a month but he committed to scheduling anyway. He asked out of consideration of their business what the cancellation policy was in the event he found someone to do it sooner should the pain worsen. This is a tooth that is infected with no crown to cover it. They immediately met him with a refusal to schedule because "he has another dentist". He explained he doesnt have another dentist but was simply stating that in the event the tooth gets worse he may need to get in sooner somewhere and wanted to be considerate ofntheir cancellation policy. The girl on the phone stated she "did not believe him and they werent going to see him as a patient at all anymore." She was incredibly unprofessional and ugly. In any other professional setting she would have been fired but this was Dr.Boyds relative. I went up to the office in hopes to speak with her or Dr.Boyd and remedy whatever miscommunication had occurred. I ended up speaking with the male that works the front desk. They painted my husband in a such a demeaning light because of his barter statement and unwillingness to have all of his teeth worked up. He is one of the most honest, kind, filled with integrity persons you'll ever meet. A successful and well liked business owner. When I went to the office I honestly thought there could have been miscommunication between the relative and Dr.Boyd who supposedly supported the discontinuation of seeing my husband. I found out there was none and it was in fact decided by Dr.Boyd. I remained very kind and calm because thats how you should treat people. The man at the front desk would not look me in the face. He wouldn't answer what he meant by "muddy legal waters". I asked what they expected someone in pain to do if Dr.Boyd can't get to them soon enough because the response on this date was literally we refuse to see you as a patient anymore ever, but it had already been decided they would not see him or justify or reason anything else. We have been wildly caught off guard by this experience. It honestly felt like they elevated themselves above my husband. Like they cared more about lining their pockets than the pain the patients are in or honoring peoples medical choices for themselves. This has not been our experience before so understand that you could also be treated this way at some point. Regardless we're relieved to uncover this truth so we can find somewhere else with more integrity and compassion for their patients.

My last review was removed. I came in for a cleaning. Never…read moregot it. Felt like I was scammed. They do all the insurance chargeable tasks and procedures. Then refer you out to "deep cleaning". The next group does all the same chargeable tasks and procedures then sits you down to set up payment plan Dr Boyd's depth measurement on the gums were twice what The next office came up with, although I was assured that I would need deep cleaning and regular cleaning for the rest of my life....and an appointment can be set when payment plan is signed,but not sure how much insurance is going to cover...scam It would be a total of 6 months by the time I would make it in to the chair for a cleaning. My teeth are fine. Somebodies have collected insurance payment but offered no real service to patient. This feels a lot like a scam We shall see if this gets removed

Cypress Creek Dentist is truly exceptional. Dr. Mullins and his entire staff provide the kind of…read morecare that makes you feel respected, valued, and completely comfortable from the moment you walk in. Dr. Mullins is professional, thorough, and genuinely attentive. He takes the time to explain things clearly, answers questions without making you feel rushed, and creates a level of confidence that is hard to find in healthcare. His staff is just as impressive. Everyone is friendly, organized, respectful, and focused on making the entire visit smooth. One of the things I appreciate most is how much they respect my appointment time. I have dealt with many healthcare offices over the years, and Cypress Creek Dentist stands out above all of them in that regard. They run on time, they communicate well, and they make it clear that your schedule matters. That level of professionalism is rare, and it makes a major difference. I highly recommend Dr. Mullins and the team at Cypress Creek Dentist to anyone looking for excellent dental care, a welcoming environment, and a practice that truly respects its patients. R Kopacsi

We are extremely happy to be patients of Cypress Creek. My wife and myself moved to Smithfield in…read more2020 and have been treated by the entire staff with professional, caring and excellent care. All aspects of our experiences with them (scheduling, dental work and advising) were fantastic. We will definitely recommend them to others and will be a customer from now on. My wife would also like to single out her experience with Amy especially since Jenny is nervous about dental work and Amy made her feel very comfortable. Great Dental office!

This was one of the best dental experiences and god help me for forgetting there names but who ever…read morethe two nurse doing my dentistry at 11-12am on 6-11-21 they were a complete joy to be around and talk with I would like to compliment them on there speedy and all around friendly manner of conducting my appointment. -Alexander LeBoffe

I always feel welcomed here by the staff and especially by my hygienist Stacy. She is very…read moremeticulous, which helps when the dentist comes to do his assessment. With their help, I have been able to make better decisions regarding my oral health.

A+ DENTIST! My elderly mother needed urgent dental care in Williamsburg (broken front tooth) and…read morecould no longer travel to her dentist of many years in Virginia Beach. I found Dr. Stensland online and recommended him to her based on the many five-star reviews. Dr. Stensland and his entire staff were OUTSTANDING in the care they gave my mother. She was seen very PROMPTLY and was WELCOMED like a member of the family when she arrived new to their office, putting her at ease immediately. Dr. Stensland did a thorough assessment of her overall dental health as well as her acute issue. His COMPASSION and EXPERTISE gave my mother comfort and confidence. Dr. Stensland treated mom's broken tooth with GREAT CARE, and she is very PLEASED with the outcome. I highly recommend this dentist and dental office. The EXCELLENT Yelp reviews are quite well earned!

Dental service --cleaning --Nash was very professional--Dr Steve was very professional and…read morepleasant--also Lisa --The ladies are very friendly and professional--very helpful--

If I could give zero stars I would this is the most unprofessional under staffed non informational…read moreplace dentist office I've ever been in. The first visit was a red flag should've known it was a no go when one of the employees came to another employee trying to tell her what to do as if she didn't know her job. Then I was told to come back the next day for a tooth extraction but was told they couldn't due to me not being cleared by my obgyn cause of my pregnancy when asked why not tell me this before I came I could've gotten a note they all were looking clueless told me to get one faxed over , I got one sent over clearing me just for them to say they can't cause my appointment was approximately 30 mins in smh I just told them to refund me my money and I'll never ever come back ! Care quality a ZERO THEY DONT CARE THEY JUST WANT A CHECK

I will say i had a previous good experience with this office. This time i have a tooth causing me…read morepain and try to make an online appointment but an existing customer can't do that. So i was in the area and swung by the office to make an appointment. The receptionist says you can't do it in person you have to call this number. I replied that is the number to this office and she said yes pick option 1. So I go outside call the number(no option 1btw) and watch the same lady make the appointment with me over the phone. I am like why couldn't you make the appointment while i was standing in front of you it still makes no sense. On top of that i am in pain an my appointment is 8 days away.