reliable, responsive, home alarm system that just works. They have upgraded our system over the…read morepast 10+ years and we are required by our insurance to have a home alarm system. It's a honeywell total connect system and works well

I have used Northwest Security for many years and have had very positive experiences. Their field…read moretechnician is wonderful and the service is stellar. I would strongly recommend for your home security.

Professional and we have been using Scheer for 15 years and had great experiences. Highly…read morerecommended to anyone who is looking for professional alarm monitoring companies.

Deceptive Promises & Poor Support After 18 Years…read more I have been a loyal Sheer Security customer for 18 years, but my recent upgrade has been a complete nightmare. I agreed to upgrade ONLY because I was repeatedly assured that I would be able to install the software and stream live footage from my cameras on my MAC Desktop. Patty came out to my home and specifically told me everything would work with my system. Then the installer arrived and said my computer software was "too old" -- even though the desktop was only 2 years old. When we could make sense of buying a new MAC desktop - we purchased ANOTHER brand-new computer, and the Apple store confirmed it was compatible with the software being used by our security system. Yet the system still won't work because now we are being told that the problem is no longer MY software, but the security company's software has been updated. When I asked for a technician to come out and fix the problem, I was only offered a remote attempt at correcting the issue -- which did nothing. At no point did Sheer Security disclose any limitations or risks with the upgrade. It has become clear that the system I purchased was never suited to meet my requirements. After nearly two decades of monthly payments, I've paid for features and services that were never delivered. Instead of standing behind their promises, they continue making excuses. I feel completely misled and taken advantage of. If you're considering Sheer Security, think twice. They do not support their customers or the products they sell.

Do NOT waste your time and money with this company…read more We spent tens of thousands of dollars to have Bravas build out our entire home AV setup during renovation, only to have them: install outdated technology that now needs to be updated (not even three years later); install access points that were poorly thought out, resulting in dead zones within our home; and, worst of all (and as others have noted), provide ZERO customer service. We've been waiting over six weeks to respond to our recent outreach to have them address these issues and update our technology to increase bandwith, but can't get anyone on the phone or to respond to an email. Thankfully, we found a local company that is extremely responsive and actually knows what they are doing. I can't overstate how disappointed we are with Bravas and wished we had worked with a different company before spending so much money. We've learned our lesson; I'm writing this review to spare others.

Worst company on earth. Useless . They will charge you $$$$ with no result . Better to go with some…read morelocal vendor who values your time .

I had ADT in the past and I knew it was a company I could trust. Kept pushing it off until finally…read moreI came across one of their reps in my area. He was very polite, gave me options, and was not pushy at all. Alex made the paperwork process easy and simple. The installation went fine as well. In the past I remember they had to run wires and drill holes. Not anymore, everything is wireless with no drilling. I decided to get the pulse feature which is the ADT phone app with the 2-way service for extra protection. I'm satisfied with the overall service from them. Very professional and strait to the point. I would recommend them to any of my friends and neighbors.

FREEOM ALARM, INC. DESERVES 1,0000 STARS FOR PROFESSIOSALISM, CUSTOMER SERVICE, PUCTUALITY,…read moreINTEGRITY, AND HEART! It is with awe struck tears flowing down my face that I am writing this review! I am a born again Christian who prays about everything. I am, also, a widow who depends upon Jesus for my every need. A year ago my alarm system of 20 years stared giving me issues. The alarm company I use said it was time for a new system. I ordered the one that they recommended and they installed it. Recently I began having issues with one of my sensors. I changed the battery as instructed. A week later, that same sensor started setting off my alarm at all hours of the day and night. I called my alarm company and was told that it would cost me a good amount of money to have them run a diagnostic and fix it; but that it would be money well spent or I could discontinue to use their services. I was shocked and heartbroken. I felt abandoned. I tried calling three different times over a course of about ten days. I just wanted to ask them if they thought I might be able to order a new sensor and change it myself or if they thought it was a faulty system that I should return to Amazon. My calls have still not been returned. So Thursday night I took this problem to Jesus in prayer. He led me to google "Christian Family Owned Alarm Companies in Antioch". I didn't even know there was such a thing. However, when I plugged that in, Freedom Alarm Company popped up. The reviews were amazing! On Friday I called Freedom Alarm Company to get a quote from them . I was pleasantly surprised that within moments James called me back. He patiently listened to my story, was so kind and friendly, asked me questions about my system, had me send him pictures, and then said, "I have been in this business for 26 years. and I am not familiar with this system. Let me just come and take a look at it and see what we can do. If its an easy fix, we'll just take care of it for you." We scheduled for him to come the next morning, which is now Saturday. He arrived on time, looked at my panel, looked at the sensor, and within moments, he had figured out the problem and explained it to me. He decided to put another set of new batteries in, and fixed the sensor case using tape on the inside to give it a snugger fit. He, also, spotted the loose sensor on my sliding door and quickly did the same. As I reached for my purse to pay him, He said, "No, I am not taking any money. This took me no time at all. It was an easy fix." I tried to insist. I said, "Let me pay you for your time. This is Saturday. You took the time to come and I am not even a paying customer of yours. You spent your gas to get here." He looked at me kindly but firmly and said, "I am not billing you for this. I do not want your money. I do not need your money." That is when the tears started. I knew in that moment that one more time in my life Jesus had indeed shown Himself strong on my behalf over this challenging situation when He led me to FREEDOM ALARM. I asked if I could at least pray with Him. I prayed a blessing over this man's life. Then I asked him, "What makes you do this? Why are you so kind?" He answered with joy and a smile on HIs face, "I lost my dad several years ago. My mom is alone. I try and treat people the way I want to be treated...the way I want people to treat my mom." As I shut the door after him I couldn't stop crying. I thought, 'Was that an angel in disguise?' However, I then remembered all of the amazing reviews I had read, so I know James is a real human being. He just happens to be an extraordinary man with a huge heart; and God uses Him in extraordinary ways to be a blessing to the world around Him. Moving forward I will be highly recommending Freedom Alarm to everyone looking for an alarm company or anyone who has any alarm repair needs. When the time comes for me to get another alarm, I will be reaching out to Freedom Alarm. JAMES 1:27 - PURE RELEGION AND UNDEFILED BEFORE GOD AND THE FATHER IS THIS, TO VISIT THE FATHERLESS AND WIDOWS IN THEIR AFFLICTION, AND TO KEEP HMSELF UNSPOTTED FROM THE WORLD.

I highly recommend Freedom Alarm! James, the owner, is wonderful to work with, and Damien was…read moreextremely professional, knowledgeable, courteous, and helpful. They were reliable, efficient, and took the time to make sure everything was done correctly and that I understood everything. It's refreshing to work with a company that truly cares about its customers and provides excellent service. I would absolutely recommend Freedom Alarm to anyone looking for a trustworthy and professional alarm company!

I needed to swap out a couple of light fixtures when switching some bedrooms in the house. I found…read moreTomTech on yelp and they were great to work with. Pricing was competitive, scheduling was easy, and there was good communication. Jossef was on time and did a great job. I would use them again for sure.

Outstanding company/team! They installed a new 240 Volts outlet in our garage for our new electric…read morecar. During the entire process from contacting their services, to coordinating technician's visit, everyone involved was very professional and accommodating, explaining all details including cost, process and technical stuff. They also communicated really fast via phone call, email or text during the coordination period. Highly recommended! Thank You!

Gridwise handled the electrical component of our solar wiring project. Stas explained what was…read moreincluded and what could change depending on what they found in the panel, which I thought was super nice and thoughtful. On site, Enrique and the crew were calm and methodical. When a small issue popped up, they gave options (with trade-offs) rather than just making us accept the issue. Everything looks clean, and inspection went through without issues. Would def recommend them to friends and fam for any future projects!

Shane came out to rewire and replace some outlets twice at my apartment and each time I was…read morecompletely satisfied with the customer service and communication from this company. They kept me up to date with every step. It was seamless and the work was amazing! Super grateful for small businesses like gridwise !!!

I contacted Thunder Bay Electric after receiving a recommendation from a neighbor. Unfortunately,…read moremy experience was disappointing due to poor communication, unreliable scheduling, and lack of follow-through. There were multiple times when dates were suggested for someone to come by, but no one showed up or I had to follow up myself to find out what was happening. When I did reach out, the appointment would usually be rescheduled rather than the company proactively communicating with me. I understand that contractors can get busy and schedules can change, but basic communication is important. If someone cannot make an appointment or needs to reschedule, I expect a simple call or message ahead of time. Instead, I felt like I had to keep chasing updates just to know whether anyone was coming. This was especially frustrating because I was willing to give them the opportunity based on a neighbor's recommendation. My final message was viewed, but I never received any follow-up from him or the company. At that point, the lack of response made it clear that I could not rely on them for the work. Based on my experience, I would not feel comfortable using Thunder Bay Electric or recommending them. Good communication and showing up when scheduled are basic expectations for any service provider.

Riccardo and Ritchie helped me upgrade my old school Federal electric panel to a new solar-ready…read more200amp panel. They were great with communication and got the job done quickly, cleanly, and efficiently. Passed PGE and city inspection easily. We are very happy with Thunder Bay!