When it comes to buying an alarm system Jesse and direct protection security is the best company to…read morebuy from in Brentwood Ca. Jesse has been in the business of selling alarm systems for more than 15 years now. Jesse knows 100% of the information and he loves helping people. Good deal Good service Honest dealings Fast and efficient Always available When you call Jesse he will ask you a lot of questions about why you want to get an alarm system installed because he wants to find out what you want so he can give you want you want and to also handle all of your concerns. Jesse's goal is to give you the best product possible at the lowest cost with good service. We highly recommend Jesse and DPS. Go ahead and give them a call, you won't regret it.

This company and I say that loosely deserves zero stars. This is the worst security system company…read moreever! The equipment is poor quality and doesn't work. Customer service is non-existent. The customer salesman/representative misused my debit card/ debit information and when I called him on it he treated me like I was the criminal. In less than a month my service fee jumped from $53.99 to $54.99. Do not sign a contract with these people. If they knock on your door demand that they leave your property immediately and call the local police. They are supposed to bill you monthly however, they bill every two weeks. People it's a scam. I'm in contact with Elder Abuse Attorneys for financial abuse of seniors. Please contact me if you would like to start a class action suit against ADT. You don't have to be a senior! Just ripped off by ADT. Thank you!

I would not recommend Brinks Home Security - Skyline to anyone. Jake Kelley is a sleazy sales rep…read morewho will lie to get your business. They do not follow through on their promises. Their equipment responds occasionally. The technician installed my panel down the hall instead of by the door entrance. He came back out to move the panel by the entrance and left the previous holes on the wall unfixed. They are overpriced. Know what you are signing because you only have 3 days to cancel a 5 year agreement. NOT WORTH IT!

Cameras cut in and out. Service was never good. Cameras not clear. Card expired and was notified by…read moreemail. I immediately put in a new card. Within 5 days we received 8 letters asking for info. When I called to cancel, I was informed we just renewed our contract. We did not get notification of a renewal. So we were charged for the remainder of the contract. What a joke. Never again!!!

FREEOM ALARM, INC. DESERVES 1,0000 STARS FOR PROFESSIOSALISM, CUSTOMER SERVICE, PUCTUALITY,…read moreINTEGRITY, AND HEART! It is with awe struck tears flowing down my face that I am writing this review! I am a born again Christian who prays about everything. I am, also, a widow who depends upon Jesus for my every need. A year ago my alarm system of 20 years stared giving me issues. The alarm company I use said it was time for a new system. I ordered the one that they recommended and they installed it. Recently I began having issues with one of my sensors. I changed the battery as instructed. A week later, that same sensor started setting off my alarm at all hours of the day and night. I called my alarm company and was told that it would cost me a good amount of money to have them run a diagnostic and fix it; but that it would be money well spent or I could discontinue to use their services. I was shocked and heartbroken. I felt abandoned. I tried calling three different times over a course of about ten days. I just wanted to ask them if they thought I might be able to order a new sensor and change it myself or if they thought it was a faulty system that I should return to Amazon. My calls have still not been returned. So Thursday night I took this problem to Jesus in prayer. He led me to google "Christian Family Owned Alarm Companies in Antioch". I didn't even know there was such a thing. However, when I plugged that in, Freedom Alarm Company popped up. The reviews were amazing! On Friday I called Freedom Alarm Company to get a quote from them . I was pleasantly surprised that within moments James called me back. He patiently listened to my story, was so kind and friendly, asked me questions about my system, had me send him pictures, and then said, "I have been in this business for 26 years. and I am not familiar with this system. Let me just come and take a look at it and see what we can do. If its an easy fix, we'll just take care of it for you." We scheduled for him to come the next morning, which is now Saturday. He arrived on time, looked at my panel, looked at the sensor, and within moments, he had figured out the problem and explained it to me. He decided to put another set of new batteries in, and fixed the sensor case using tape on the inside to give it a snugger fit. He, also, spotted the loose sensor on my sliding door and quickly did the same. As I reached for my purse to pay him, He said, "No, I am not taking any money. This took me no time at all. It was an easy fix." I tried to insist. I said, "Let me pay you for your time. This is Saturday. You took the time to come and I am not even a paying customer of yours. You spent your gas to get here." He looked at me kindly but firmly and said, "I am not billing you for this. I do not want your money. I do not need your money." That is when the tears started. I knew in that moment that one more time in my life Jesus had indeed shown Himself strong on my behalf over this challenging situation when He led me to FREEDOM ALARM. I asked if I could at least pray with Him. I prayed a blessing over this man's life. Then I asked him, "What makes you do this? Why are you so kind?" He answered with joy and a smile on HIs face, "I lost my dad several years ago. My mom is alone. I try and treat people the way I want to be treated...the way I want people to treat my mom." As I shut the door after him I couldn't stop crying. I thought, 'Was that an angel in disguise?' However, I then remembered all of the amazing reviews I had read, so I know James is a real human being. He just happens to be an extraordinary man with a huge heart; and God uses Him in extraordinary ways to be a blessing to the world around Him. Moving forward I will be highly recommending Freedom Alarm to everyone looking for an alarm company or anyone who has any alarm repair needs. When the time comes for me to get another alarm, I will be reaching out to Freedom Alarm. JAMES 1:27 - PURE RELEGION AND UNDEFILED BEFORE GOD AND THE FATHER IS THIS, TO VISIT THE FATHERLESS AND WIDOWS IN THEIR AFFLICTION, AND TO KEEP HMSELF UNSPOTTED FROM THE WORLD.

I make sure to read all the Yelp reviews and get recommendations from friends I trust before I even…read morechoose a business. I read how James would show up at the house when an alarm was tripped and that he always carries. I said THAT is the man I want- someone who stands behind his business and brave! Also one of my close friends who I trust her opinion highly had recommended James as a business and personally knows him and gave high praises for his integrity and as a person! So I was feeling good about my choice and he followed through! I like that he was willing to help anytime you need him to just call him! I believe in layers of security for my house. He thinks a lot like I do and he will best tell you what is best for your particular house and situation which is great. Took a lot of work, but I feel better that it is done. I like the night vision with the alarms and the very clear pictures. I had other cameras before which can be grainy or blurry but these pictures are very clear. I like the panoramic views too which cover a lot. Better to have someone local as your alarm company as well and have a relationship with the local police. Very professional and one of the good guys! He goes above and beyond which is my criteria in giving 5 stars to the best! I liked how he also cleaned up all my other wires, cleaned up after himself, made it look pleasing to the eye, etc. Nice assistant as well and very polite. So, a solidly good company with lots of integrity which is so important in the security field and in today's world. I support local businesses and this is one I would stand behind especially for something so important as your family's security! Did a phenomenal job!

Carl is amazing! He had to set up a stereo system for me with a very finicky turntable. The…read moreturntable needed to be recalibrated after a move, and Carl called Sony tech support as well as the shop in Sonoma County where I bought the turntable years ago, and he did it himself! Keep in mind this was not his problem. He was just determined to get everything working for me, and he did! He had also recommended new speakers for my system, which I got, and they're wonderful! Then he didn't want to charge me for all the extra time he spent with the turntable. I paid him twice what he asked for, and that wasn't even enough. Faith in mankind restored!!

After my home got broken into i called a few places to get estimates on an Alarm System. Carl came…read moreout immediately to take a look and not only did he have better prices than the other people that came out, he was very savvy about where i should place the cameras i wanted installed. I ended up getting an entire Home Automation Package from him. For security system I ended up getting a 5 camera set up with DVR, he hooked up a live feed TV that i keep in my closet, and a shattered window sensor. Carl also installed the app on my phone so i can view my live camera feed anytime. He hooked up a Ring doorbell and set that up on my phone also. The initial setups took some time to getting used to and he didn't just install and leave. Every time I have contacted him with questions he has been available to help. The other items Carl did was install a Nest Thermostat. Which is great because sometimes i leave the house and forget to to turn the AC or Heater off. Again, with my phone, i can now adjust or turn my thermostat on or off without having to go back to the house. Lastly Carl installed my House Vacuum System. I love the system he installed and have not had one issue. I use it every day. Especially the sweeper vacuum in the kitchen. Carl was very informative and never tried to oversell me on anything i didn't need. I haven't had any issues with any of the products to date. He also made sure to clean up any mess he made while installing everything. Professional Service. I highly recommend to have Carl come out and give you an estimate of what you need. I really don't believe there's anyone out there providing this level of service for his prices.

I had inquired to neighbors and an Interior Designer for a reference on an excellent home audio…read moresystem that included upscaled systems and installation. After several quotes and on-site interviews at my home I settled on Beyond Sound. Mike, the Owner and another employee did a thorough walk-thru and discussion of what I was expecting along with my budget. The system was purchased from several distributors who inventoried upscale audio & video products. The installation started in about two weeks, per Mike's estimated schedule. The install took a couple days including wiring up in the hot attic and down the inside of walls. When completed Mike took lots of time explaining the remote system along with my iPhone connection. Wow, what a sound system with the beautiful TV. Who needs to go to the theater for the perfect sound and picture. I have it all. The finished product and install was on time, within budget, and I actually like Mike, the owner and his employee, who treated my Wife and I like the valued customers we are. I've called the company a couple times for software assistance when I've upgraded my WiFi with quick response. Save yourself some time and effort and request a quote from this company.

Mike McKinley super easy going guy. Installed 3 of my nest cams, looks super sweet! Very polite…read moreand professional and his installs a reasonably priced. We are very pleased with his work. We'll be calling hopefully soon when we get our dream surround sound.

Professional and we have been using Scheer for 15 years and had great experiences. Highly…read morerecommended to anyone who is looking for professional alarm monitoring companies.

Deceptive Promises & Poor Support After 18 Years…read more I have been a loyal Sheer Security customer for 18 years, but my recent upgrade has been a complete nightmare. I agreed to upgrade ONLY because I was repeatedly assured that I would be able to install the software and stream live footage from my cameras on my MAC Desktop. Patty came out to my home and specifically told me everything would work with my system. Then the installer arrived and said my computer software was "too old" -- even though the desktop was only 2 years old. When we could make sense of buying a new MAC desktop - we purchased ANOTHER brand-new computer, and the Apple store confirmed it was compatible with the software being used by our security system. Yet the system still won't work because now we are being told that the problem is no longer MY software, but the security company's software has been updated. When I asked for a technician to come out and fix the problem, I was only offered a remote attempt at correcting the issue -- which did nothing. At no point did Sheer Security disclose any limitations or risks with the upgrade. It has become clear that the system I purchased was never suited to meet my requirements. After nearly two decades of monthly payments, I've paid for features and services that were never delivered. Instead of standing behind their promises, they continue making excuses. I feel completely misled and taken advantage of. If you're considering Sheer Security, think twice. They do not support their customers or the products they sell.

I had a great experience working with Taus. From the start, he took the time to understand my setup…read moreand walked me through exactly how my existing Google Nest products would integrate with the ADT system, which made the whole process feel a lot less overwhelming. What I appreciated most was that he focused on getting me the right level of coverage without pushing unnecessary add-ons. He came out in person, assessed the space, and helped me figure out what I actually needed to feel secure. Installation went smoothly, and Taus followed up afterward to make sure everything was working properly and that I was comfortable using the system. Overall, super professional, knowledgeable, and easy to work with. I'd absolutely recommend him to anyone looking for a security system without the usual sales pressure.

Taus did a wonderful job explaining the detail that goes into setting up the ADT system and putting…read moreme at ease. He gets to the point and gives you the best price out there with no comparison. I tried getting some quotes and they didn't beat him. He did a great job at explaining the difference in the cameras if we were to use Google Nest or Ring. Awesome experience and the technicians were great as well. Overall a 5/5 star experience and and super nice as well. Highly recommend!

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.