Came on time and evaluated project. Couldn't do project because of some issues which interrupted…read morethe project.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Worked with Saul and Sienna. What a great combo! Really…read moreknow their stuff. My husband was able to get exactly what he wanted.

We had a tough set up at our home that was over ten years old and in need of a real overhaul with…read moresome pretty complicated situations involved. Our first priority was a new TV and a new receiver and getting confirmation this team could do the work. Well, they can and not only can they do most anything you need, they do it with patience, lots of grace, a sense of humor, total dedication to perfection and without ripping you off. Once you start talking to the people who work here you will find that most of them have been there for over a decade and some of them have been there almost two decades and that's because they love what they do and it shows in every aspect of this process. We had an initial consultation which they credit back to you if you have the work done and then we made our choices with tons of guidance based on our budget and needs. The team came on the day of install and they were clean, professional, knowledgeable and just plain good guys. We had one little hiccup after they left and they immediately came back and fixed it. We started with Quincy in the store to pick out the TV and eventually started working with Alex for the entire set up and he sticks with you through everything until the very end, even follow ups. He's easy to get a hold of and responds directly. Lloyd came to do the once over for install and the guys who came to do the work were Desmond and Alan. I really can't recommend them enough and they made what we thought was going to be a difficult and hard experience something that we quite enjoyed and we are super happy with the end result. Here's hoping it lasts at least another ten years!

Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Aaron came on the same day and was very friendly and helpful. He knows his stuff, and was…read morereasonably priced. Don't hesitate to hire him. Thanks Aaron

Valley Home Theatre and Automation installed an automation, security system, and a home theatre in…read morea house we purchased. Glenn helped to design everything and even sketched out a tiered riser with lights in the stairs for our contractor to build in the home theater. The installation was professional and the system is operating well. Definitely recomend!

Back in 2011, when I was living in Brentwood, I spent over five figures setting up Control4 whole…read morehouse automation with VHT: stereo, TV, indoor/outdoor speakers multi zones, lights, thermostat, front door, etc,, That's when the "two Glens" were running the show. Come 2020 one of the Glen's retired and the other cut back. Peter was now "the face" of VHT. He was cool...until he wasn't. One day I called him about doing an adjustment to the Control4 system. It was a minor job. Instead of a "let's set something up," he gave me pushback, saying his tech lives in the Central Valley and that's a long ways from Brentwood, implying my job is too small to do. I was surprised. Distance was never an issue...until then. Now that I've moved to San Rafael, I'm going with a local installer. I wish VHT well; they've branched out to San Francisco and Cupertino. But I just got the feeling they didn't want my business anymore.

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

UPDATE: After my…read moreoriginal review, the company's CEO personally reached out to discuss the situation. Although the project did not meet my expectations and my original concerns remain, I appreciate that he took the feedback seriously, worked to resolve outstanding issues, and refunded the design fee. I am updating my review to reflect the company's efforts to make things right.

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

I have know Mark Benson and company for maybe ten years or more and purchased various components…read more Recommended him to may of my buddies and they have all been very happy. He understands gear and I considered myself a gearhead...my last purchase from was a Sony ES receiver and it has been perfection with my Vintage Heritage Klipsch speakers. I am sure people have concerns sometimes but like anything Home Theaters and the equipment that you are using all have complexities and opportunities. I had multiple set-ups and many high-end pieces and still always leary about making things overly complicated. Let Mark and his team take the worry out of the decision making and installation process. I would never trust anyone else to come in....there are times to DIY and other times to call Mark.

This review relates to a project when business operated as All Video Solutions. In 2023 I placed…read morean order for TVs and internet in a backyard entertainment area. I was required to put down a deposit of $45,000. Internet wiring done. When it came time to install the TVs etc I learned the deposit was used elsewhere in the business. No materials were ordered and the company could not complete the project. I then engaged another company. To date (April 2026) I have not been able to get a refund. The owner Tom George is not truthful about the reasons for the delay. For months it was "funding coming and I'll pay you next week." Since October 2025 I have heard nothing from him and he does not respond to my texts any longer.

All I can say is this is exactly what you expect from a business. Knowledge and the capability to…read moreexecute. I thought I could have done my sound system on my own but I'm so glad I hired John instead I'm not so foolish after all. I'm absolutely grateful to have had this project go so seamlessly.

John Dewey and HPAV is the best Audio/Video company I've ever worked with. After decades with…read moreanother AV company, I switched to HPAV . Why? Because John's knowledge, dependability and access are second to none. He's provided me with quality work and products and is on top of all technology industry trends. His calm, patient demeanor makes him a pleasure to work with. I give John and HPAV an 11out of 10 and unequivocally recommend him for any AV needs!!