An absolute pleasure to do business with! Found a very smooth flow to thier process, with very…read moreeducated & experienced staff. All commitments were delivered as promised and we closed in a timely fashion. MB of AK will be my 1st call when buying another home! Real Estate Investor Bryan Roerick

From the owner: Full service Mortgage Broker offering FHA, VA, Conventional and Jumbo residential mortgage loans…read more With over 20 years in mortgage lending experience our team of experts works closely with our clients to ensure we are finding the lowest fees and lowest rates available for home mortgages. We use the latest technology available in the industry to find your perfect mortgage fit.

Highly recommend if you shop for a local lender. You get both, in person experience and latest…read morecloud based application process. Tiera Maillet did everything professionally

The folks at Home State were awesome. We bought a house from out of state and they helped us all…read morethe way. Even when there were issues from the seller side they helped negotiate the issues and worked tirelessly to represent us. And when we were presented with unrealistic deadlines from the seller/bank agent and with a 4-hour time difference they worked above and beyond. They did everything they could ahead of time so we could stick to the deadlines. Their online access and customer service is top notch. Would definitely use them again and would highly recommend to everyone!!

Their process for refi. I felt like I did all the legwork, we would still be waiting on…read moreconfirmation from their underwriter-if I hadn't spoken to them directly myself and found they were waiting on information from me-apparently my agent had not communicated this to me. The only text I would receive from my agent was "Everything is moving along, I should hear something back soon, talk to you next week" I expected more, we've used Residential in the past and we're impressed.

I can't say enough how grateful we are for Residential Mortgage, and more specifically Mark Gust,…read morewho made it possible for my husband and I to purchase our home recently. The search for a house was long with many ups and downs but Mark was there from start to finish, making sure we had any/all info that we needed for the process. This held true right up to signing day when something unexpected came up and he had to light a "fire" to get it squared away so we could go to closing as scheduled. Thank you so much!

Absolutely recommend! They are amazing. You will not find anyone more creative at discovering…read moresolutions for buying the house that you love!

Our family had an AMAZING experience with First Rate Financial for our recent refinance. I have…read moreused FRF two times before when buying/refinancing a home and they were EXCELLENT every time. FRF was professional, had great communication, and were very friendly. Josh and Adam answered all my questions, sometimes before I even had to ask. No doubt, we will use First Rate Financial for our financial needs in the future.

After Alaska USA area vice-president Heather Youngblood invited me to take my banking business…read moreelsewhere (following my stated concerns about deficient customer service at branches under her supervision), I have twice tried to speak with "anybody" at the mortgage department to obtain documentation needed for the refinance of my VA home mortgage loan elsewhere. Obviously, I will take my business elsewhere and refinance my VA loan using a mortgage company other than Alaska USA. After calling the number listed online several times on different days, nobody at the Alaska USA mortgage loan department on 36th Avenue (or Jeff Stanford) is ever available to answer the phone. This credit union and its mortgage department have clearly gone "down hill" in recent years.

Horrific communication and amateur/archaic methods for confirming insurances resulting in thousands…read moreof dollars lost despite appropriate documentation. Steer clear.

Connor understood exactly what I needed and did a great job to get me the best deal for my loan…read more Would recommend him to everyone!

Connor is an energetic professional eager to deliver high level customer service. He has extensive…read moreknowledge on all loan programs and matches the best program to meet his client's needs and investment goals. A very refreshing and a motivated person to be around. You'll have fast, if not instant, responses from Connor.

RUSS WALLACE IS A ROCKSTAR!!!!!…read more I bank with them so filled out the online application for my mortgage. Russ was assigned my file and I swear, the stars aligned that day. I'm new to AK and had extenuating circumstances with employment and disability. I have impeccable credit and a great job here. But proving income while on disability is impossible. By the FHA rule book I should not have gotten a loan. But Russ went to bat for me and pled my case to the underwriter. Russ even offered to help me move! I've never met him but sure hope our paths cross one day. I moved into my new home today and will be forever grateful to Russ and his willingness to go above and beyond. Thank you!!!

banked with this credit union for 35 years. deposited a check from bank America but was told they…read morewould put a 8 day hold on the funds. Had they informed me sooner I wo have deposited it in my brokerage account and had access to the funds immediately

Yesterday's stop into Primary Residential Mortgage was my first time visiting their office on…read moreTudor. Professional and Welcoming. I have zero doubt that the details will be handled. As for the old reviews - I'm sorry they had trouble, but as I business owner myself who works with the VA...they are not flawless either. Great opportunities are available thru the VA, but its still just people on the other end. I'm looking forward to working with PRMI and seeing them outperform!

Working with Primary Residential Mortgage, specifically Kelli White, made my first home buying…read moreexperience memorable and easy. She was available for all of my many questions, and never made me feel my questions or concerns were insignificant, rather that they were important and valid. I appreciate the personal attention and consistent communication throughout the process. Kelli certainly made this event positive every step of the way.

As a Realtor, the critical component of the sale is the Lender. Justin Harris is one of the very…read morebest. He is, bar none, the BEST communicator in the business. Good, bad or "just news", Justin keeps you in the loop the whole way and does not disappear like WAY TOO MANY lenders. He has one of the best portfolios of loan products in the business. If you have a low credit score, or have a client with a low credit score, let him take a look. I bet he can get them done! Give them a try!

From the owner: Residential mortgage loans.read more