This review is for Miller Granite Memorials - the management of multiple local monument/head stone…read moreshops across Kansas including Cornerstone memorials in Home, KS, and also this location. They also operate as Dobbs memorials apparently since that's the email the owner emailed from. I am deeply disappointed by this company's lack of care and communication during a highly sensitive process. I provided detailed photos of my family's other headstones and explicitly requested the new stone match them as closely as possible. Despite this, the installed stone was smaller than what I wanted and expected. When I compared my proof to those of my family members, I noticed that the dimensions were missing on mine but were clearly present on theirs. When I asked about this discrepancy, I was told that the proof is only for design, not dimensions. If that's the case, why were dimensions included on their proofs but not mine? Isn't it odd that this critical information was absent from my proof, and I ended up with a smaller stone? When I tried to address these issues, the company ignored my repeated calls and emails over several weeks. While they were quick to send me a bill for additional graphic work, they showed no willingness to engage in a discussion about resolving the problems with the stone itself. This experience has left me feeling that this company does not understand or respect the emotional significance these stones hold for families. I would strongly recommend seeking another provider who values their customers and demonstrates care in their work.

Unprofessional, my family decided to bury my grandfather elsewhere and asked that his name be…read moreremoved and his childrens names from the back of the stone. They did not listen to my request and put his date of death on there. It looks awful and a Kindergartener could do a better job. I reported them to the BBB. I will contuie to report them until it is changed at their expense.

My family just buried my dad. Everything was handled for us, with both compassion and…read moreprofessionalism. Although there were already a few other funerals scheduled for the same weekend, we were able to have one without feeling rushed or shorted at all. The initial meeting went very smoothly. I was able to email the director with several questions later and he always responded with answers right away. We were provided with special touches that we had not anticipated, like refreshments at the visitation. We had a last minute music request for the graveside and we were accommodated. The pictures we provided for a slide show were shown at the visitation and prior to the funeral with the perfect music in the background. This terribly sad time in our life was made so much easier because of the staff at Lamb-Roberts.

From the owner: Lamb-Roberts Funeral Home & Monuments provides funeral services to Baldwin, Ottawa, Overbrook, and…read moreBurlingame.

I highly recommend working with the staff at the Cremation Center of Kansas City. The service was…read moreexcellent. They were very caring, provided pertinent information, and followed up with a phone call to reaffirm what I was told. Given the difficult time of losing someone, our family could not have received better service.

I lived in Texas and I missed a death of my mother. I asked these people if I could see her before…read moreshe was cremated they said yes, but it would cost me $250. There was no compassion.

Easy to work with. Provided cremation and death certificates after Grandma's passing. We purchased…read morean urn online.

My cousin passed away 09/28/2025 and I shop around for the best price possible. Only one other…read moreplace was cheaper but I felt more comfortable here with our phone conversation. They are cremation service only when all is said and done but will provide viewing services if you'd like. Lots of options for urns and catalogs available. They will answer any questions asked.