Mr. Charles customer service was 5 out of 5. Only thing I would change about my experience is switching my order, should have ordered the Grand Slam; but the pancakes were 10-10. I'll be back! read more

We Went There At Around 8:30 Pm It Was Maybe 6 Customers In The Restaurant When We Arrived,The Front Desk Clerk Said It Would Be 45 Minutes Or More To Dine In,Because There Was Only 1 Cook. It Was 3 In My Party,I Asked Him Why Is It 45 Minutes?When The Restaurant Is Almost Empty?He Replied Only 1 Cook,And No Waitresses,I Said We Would Be Happy To Wait,He Looked So Disappointed,And The Food Still Came Out Within 20 Or 25 Minutes Later!! The A/C Was Also Broken! Making It Uncomfortable,But Overall The Front Clerk Was Kind And Did a Great Job On Assisting My Party Of 3. He Turned 10 Or More Customers Around Telling Them The Same Thing,When It Was Just My Party Of 3 In The Restaurant... Not Understanding This At All!!! Denny's You Need To Do a Check In On This Location In Ridgeland Ms. read more

Denny's is a staple throughout the US and this location offered good dining, but appeared understaffed. The customer service was good and it did look like they were training a new host so that should help in the future. The location appeared clean and the food quality was at the Denny's standard that you would expect. read more

I ordered the veggie 21 with a double patty. The food came out quick. And service was good. The sandwich was nothing to write home about although it was filling. Denny's uses 21 different vegetables in the party. I liked the size of the patty but the patty lacked flavor. Denny's didn't use any seasoning at all. No salt or anything in that patty. I've had veggie burgers that were incredibly flavorful. When they make the patty several seasonings are incorporated into it. This wasn't the case with the veggie 21. It was totally flavorless. Unfortunately. And on top of being totally flavorless the patty was so soggy and mushy it appeared half done. Veggie burger Patty's are cooked so that on each side it has a firmness. They crisp up the sides. This wasn't the case at all. I understand veggie burgers won't hild texture like beef but they certainly are not suppose to be this soft and spongy. The fries were ok. read more

Denny's - Veggie 21 burger with fries. The veggie patty was large, but flavorless and soft. It needed seasoning and crisping on sides. - Diners Near Me - Ridgeland, Mississippi

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Jermecia was an awesome server. My food was excellent. Denny's is definitely the place to be!

What could improve? Customer service! We stood at hostess station waiting to be seated only to be ignored. However, a second customer was seated before us! read more

The food and staff were amazing both times we went. They were very patient with us and our kids. They were very attentive to our order so much that the manager came to make sure my husband got received his grand slamwich exactly how he asked. All of the food was fresh and hot. We will be coming back! The manager, Andrew, was very effective at helping his staff when they were short to ensure all customers could be serviced. read more

Had wilted lettuce parts of the thinly sliced ham some cooked some not! Staff with attitudes the restaurant was partially empty. It had maybe six people the staff was in the back sitting around talking when I complained about my food attitude. I will never go back to this place again now I know why it was rated to be it should be rated C for not keeping food at the right temperature read more

Denny's - Cali club with wilted lettuce! Cali Club Sandwich terrible poor customer service - Diners Near Me - Ridgeland, Mississippi

All I gotta say is wow. A man sleeping in one of the booths and the entire staff outside smoking. I mean everyone. The place needs a ton of work. Based off the 5 or 10 minutes I stood there waiting for someone to show, I have serious doubts about the food. read more

Denny's in Ridgeland, MS All I can say is HORRIBLE SERVICE!!! Staff very unprofessional. In my opinion today is a holiday, Memorial Day and this restaurant should have closed because being told there's only 3 people working, 1 cook and 2 waitresses. And that's understandable but have a different way of share with your customers. Try having a positive attitude!!! We waited over 20 minutes to be recognized and 20 to 30 minutes to be seated. We heard one of the waitresses (Danielle) talking to the manager acknowledging that customers are waiting to be seated and she didn't care if they walked out, which in my opinion was very unprofessional because they were talking so loud that they customers heard the entire conversation. One door dash customer was waiting over 20 minutes after she had gotten her food for a coffee that she had already ordered with her to go order only to be told when the coffee was made there were 10 other customers waiting as well. So she had to wait longer and I guess it didn't matter that her door dash food was getting colder. HMMM After placing our order we waited 35 minutes to get 3 pancakes, one order of eggs and an order of bacon. REALLY!!!! I wish I could have rated less than 1 star. read more

First time at this location, although service was good, quantity is skimpy than the other Denny's I've been to. He got the pot roast melt, it was good, but barely any meat. Bread was nicely buttered and toasted, hashbrowns were crispy, but barely any there, isn't "stacked" like usual. I got the philly egg white omelet, had 4 pieces of meat, barely any veggies or cheese, and extremely oily. My sides were 7 slivers of sauteed zucchini. What I like is that you can get egg white, any sides and any bread including pancakes without an uncharged. If you want cheap diner food with huge portions, don't come to the Denny's in Ridgeland, stick to Pearl. read more

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I went here and got the worst service ever. My order was all messed up. I ordered the ultimate omlett with pancakes and got an unseasoned omlett and no pancakes, the salsa was watered down and the grits had a layer of skin so thick I couldn't eat them. read more

Great service and food was excellent. Denny's is one of those chains you take for granted but its good to see a nice place for friends to gather and enjoy breakfast with a nice selection of traditional selections and always great pancakes. All the grand slam variations and the seasonal strawberry pancake were great. Grits were well prepared and that's a litmus test for breakfast in the South. read more

Do to my travel schedule it's hard to find a Dennys. I would like to thank the Mississippi hospitality of the waitress 'D' .Great customer service is hard to find today. Thanks again From a veteran who travels state to state. read more

Horrible!! We waited 30 minutes to be seated, then another 30 for our drink order to be taken. The man then came back with the drinks and asked what we wanted. He walked off in the middle of us ordering, then got ugly when we said we hadn't finished ordering. He brought us the wrong food, that was burnt by the way, and snapped my husbands head off when we brought attention to it. I was given Sausage when I requested none because I'm allergic. We ended up just leaving after the server got ugly with my husband again. This is the second time this has happened at this location. The first time we waited an hour and a half and we're never given drinks. We will NEVER be back. read more

I had not been to this location and was looking for a quick meal that was not fast food. This was the perfect solution to my needs. The restaurant was clean, the service good, and food yummy. We went around 1:00 in the afternoon on Sunday. I had not eaten breakfast and was craving an omelet so I chose the Philly Steak omelet. It was cooked to perfection. Instead of shave beef, there were big tender juicy chunks of steak. I try to go into places like Denny's with an open mind and not expecting much. After all it is what it is but I was pleasantly surprised. If you check them out I hope you experience is as good as mine was. read more

These guys really turnt things around. Great food and service. The late night crew is awesome. I'm def going to keep coming back read more

Denny's - a pancake, eggs, sausage, and pancakes - Diners Near Me - Ridgeland, Mississippi

Had been a while since I visited a Denny's. I must say I was quite disappointed. Restaurant had no bacon- pretty important for a breakfast menu. Table had no salt or pepper, had to ask for napkins, salt, pepper etc., which finally were brought to the table after a lengthy delay. No butter served with pancakes or toast, had to ask for that too, and after another waiting period it was brought to the table. Actually pretty poor service overall- but in fairness, the food was good and served to us fresh and hot. So, if poor service is something you can tolerate, then bon appetite! read more

The service was horrible. The food was good. But treatment of employees by the manager was intense. I tipped my waitress not due to service but hostile work place read more

We had wonderful service!! Food was terrific!! Brandon Charles was awesome!! Thank you!

Our order: two waters, chocolate Oreo milkshake, two chef salads, and a chicken Alfredo. People: 3 (me, my mom, and my grandmother) I have been here a few times. The wait has always been a little bad. However, what really made me give them one star was I waited 15-20 minutes for my shake. As a prior waitress I do understand that on busy days shakes take time, BUT when I can see you on your phone and staring at the window as if food is going to come any faster instead working on something (like my shake), that's not good service. Neither is ignoring our table. Finally when I got my shake, I was happy to finally have a drink. On top of that the wait was bad. We watched the one of the chefs go and talk to a table for 15 minutes despite the fact they had a large amount of tickets. Then two tables that came in after us got served and we had been there for 45 minutes. Thats not good considering our order. Finally the manager ( I think) helped us and comped our meal and put in to go. That's great news, until I hearthe servers literally cursing about my mom and m e for her mistakes. No ma'am you do not get to do that for your fault. While she was bitching I saw our Togo orders ready. I waited 3-5 minutes before finally deciding this wasn't worth being bitched about to where I can hear. HORRIBLE CUSTOMER SERVICE. As a prior waitress I understand busy days, but ignoring a table , cursing where you can be heard, and no communication sucks. I wish I would have gotten her name. read more

If I can give it a zero star, I would. This was by far the WORSE experience I've had a restaurant. The server was rude, incoherent, and just plain rude! The manager didn't care. The food was awful and they got my order incorrect. It took two hours to get our order, and the order was wrong. He was rude he acted like he did not want to be there. I understand people are tired, but there is a limit. They got our tickets incorrect. I would never go back to this restaurant again. And I don't recommend it to anybody. Quite frankly I think that some form of upper management needs to come and actually teach people how to serve and actually do their job correctly. Otherwise, this place needs to be shut down. read more

DINER BEWARE The food was the only star worthy aspect of our experience, but even that was not up to traditional Dennys standards. Words cannot adequately describe the utter failure of the indifferent manager and lazy wait staff in regard to way we were treated during our dining experience. It was so bad that we could not even get a beverage refill. We will not be returning to this restaurant again. read more

Denny's - Receipt - Diners Near Me - Ridgeland, Mississippi

I ordered the scrambled eggs with cheese breakfast with blueberry pancakes this past weekend and everything was excellent! Denny's is hit-or-miss, but I have no complaints for this visit. read more

Worst experience ever! We wait for about 20 minutes to be seated and another 20 for drinks we spend almost 2 hours and food never showed up.

The sevice here was amazing. The staff were great . Food was fantastic . Ten out of ten would reccomend. read more

Denny's - The blueberry pancakes - Diners Near Me - Ridgeland, Mississippi

Took over an hour just to get our drinks. Then another hour came by and the server said one of the cooks had walked out. We understood so we still waited patiently because it wasn't her fault. The handful of times that she did come check on us she was complaining about the orders and said "let's see if y'all's cook doesn't walk out too." We asked for a refill for our coffee and didn't get it. I ended up canceling my order because we were there for over 2 hours and she said my order "wasn't even up there yet." I understand they're short staffed but it's crazy they continue to let people in AND take online orders. Can't continue to function fully with no workers. read more

Bad service. Cold food. The waitress didn't kno how to communicate.. DO NOT EAT HERE.. it's reason why this place has a bad rating.

We eat here often. The food is consistently very good. Service is friendly and prompt. A very good value for the money.

Food isn't here yet, it's been an hour. 3 employees just chillin around the restaurant with headphones in. No refills, 1 star experience fooooor sure read more

My family and I visited again and I'm sorry to say the service has only gotten worse. Enough is enough we are crossing this Denny's off as a place to eat. read more

Food is ok, but service is horrible. There was only 3 tables and every single one was complaining about items missing. If you want a fast meal don't come here. read more

We were clearly the minority here and we felt it. 10 minutes to be seated with open tables and no one in front of us. After we were seated we left after 15 minutes with no one ever offering water coffee Or even a fork. No one seemed concerned we were leaving because no one spoke to us. It was clean hence the 2 stars. Avoid this place. read more

I had breakfast. Eggs bacon sausage eggs scrambled etc. It was very good. Staff was polite and friendly.

Even for a Denny's this place is sub-par. It was cleaner than most & staff was pretty friendly but that's all I can say that was positive. We waited almost 40 minutes for 1 plate of breakfast, then had to flag someone down for silverware, waited another 30 minutes & had to finally go find someone to get our ticket & check us out. The food was cold when it arrived & several things were done incorrectly, including leaving off the english muffin which took another 10 minutes to find in the kitchen. There were 3 tables of people in the whole place & I counted 7 employees. The amount of time/trouble that we had was ridiculous. read more

I hate to give bad reviews but honestly I think it's a must.. some will thank me. By far the worst service I have ever gotten in my life.. we got there and there was people waiting to be seated and others waiting to pay.. and where is the hostess.. who knows? After 10 mins we finally get seated, and ordered, we waited exactly 50 mins to get our food. There was a man next to us asking the waitress when was she gonna take his order. There was people trying to get there check and were being ignored. After we finally got our cold and burnt food we asked for syrup and forks cause of course who can eat pancakes without .. and she never came, a guy actually came over and gave us 2 extra forks and napkins they had. Then we could still hear people complaining about missing food, missing utensils, etc. the worst part was watching the servers in and out the kitchen laughing and lacking as if it was funny !!!! Horrible is the only way I can explain it. Tip: hire new people.! read more

10/11/2020 @ 0900 I would give a zero but not allowed. Walked in to be seated hostess/ manager had her nose hanging out so I politely asked her to put it on correctly. She said she couldn't breathe with it on and her doctor said it was ok. I am a nurse for a large cardiology group and our doctors tell our pts if they can't wear a mask properly they need to stay home. So we left. I will not be back. The only way we can have restaurants open safely is to have their staff wear their masks correctly so we can eat safely. I'm done pussy footing around with this concept!! read more

Extremely poor service. Sat at the table for 15 minutes before we were acknowledged. Then took another 5 minutes to receive water and a iced tea. The servers were rude and had a attitude and never refilled our beverages. Everyone around us was complaining about the service. After waiting 30 minutes for our food and no refills on our beverages we walked out before the food came. I won't be coming to this Dennys again. read more

Like others that have rated the Jackson Denny's location, I must say that the service is HORRIBLE!! We waited over 55 minutes for food we never got!! After asking the manager why it was taking so long she acted like she didn't know that service was behind. Servers are not attentive at all! Both management and servers obviously need a in dept training in customer service. People walked out while we were there due to not being served drinks after 20 minutes. We also left frustrated and mad. I had such high hopes for this place but I don't see them living up to the expectations. - Disappointed Hungry Customer read more

I probably came on a good day . It was slow. Service good food good price. Overall pleased. This place on the weekend is probably very different. read more