4.5 stars !! It would be 5, but they took a bit longer than they said it would take. I actually…read moredidn't mind, because I wanted it done right and was paying 100% myself, vs. any insurance reimbursement. My car looks brand new, everything was casual and easy peasy. I got quotes from several places. They were the most affordable. I've got 2 vehicles, am a gearhead owning everything from Porsches to '67 GTO's and '55 Chevys and this is my body shop from now on !! Include these folks, (friendly, easy) in any quotes you get for bodywork. I chose them for the price and reviews. And the results in 2025 for my 2011 Avalon were 100% !!

One of the worst experiences I've ever had dealing with a shop. Took an older vehicle in to get…read morelooked at. My insurance aha d already previously sent an adjuster and gave me a quote. I did not fully understand that this shop was going to do a counter quote. After dropping off my car and getting my insurance info over (which I should have never done) I get notified two weeks later that my vehicle is totaled because the shop sent a counter quote back to my insurance and stripped a lot of the vehicle down and said it was going to cost upwards of 10,000 to fix in which my insurance totaled the vehicle. Because my insurance totaled the vehicle this shop would not let me have my vehicle back unless my insurance paid them over $3,000 for the "work" that was "performed" and the "daily vehicle storage fee". The car was never repaired, and I was left with a now "totaled" vehicle that only had cosmetic issues and a bent door frame... Beyond the worst experience at any shop I've ever had. Do not take your vehicle here as this shop tries to squeeze money out of insurance and will hold your vehicle hostage. Edit after shop reply 10/30/25: My first mistake was dropping the vehicle off. My second mistake was sending my insurance info over. All I wanted was the door bent back straight and a basic repair. When I dropped my vehicle off I don't remember it being clear that you were going to do a tear down and then charge a storage fee towards insurance. After I finally Received my vehicle back from your shop I put my own vehicle back together after I got it back and it took me about 2hrs. Charging my insurance $3000 for no actual repair work is insane. I remember quote for quote what you said to insurance since they hadn't paid you yet and they were only willing to pay you around $1200 for vehicle storage and the "work" preformed.. you said "that's not good enough." because you wanted over $3000 from my insurance for this "work" that was preformed and storage fees... aka just a tear down of the inner fender, the outer fender flair the front bumper and grill taken off and lights off. (The only reason I brought this vehicle in is because wind pulled the driver door open and bent the hinges and slightly cracked where the hinges are welded to the A pillar. A simple fix is all I asked for not a full a pillar replacement...." you bent the front fender while getting the door open (which I could have done myself but wanted to try and not bend anything more which is why I took this to a shop in the first place...) and then did a full tear down of the driver side door including taking the glass out.. I don't even care about that Jeep anymore and was willing to just give it away at that point in this process because of how pissed off I was and still am about this whole thing. You should have called me before sending any "supplement" to my insurance. Moral of the story for anyone who is considering this shop: don't involve insurance with this shop or you will be sitting between a shop feud with your insurance as the shop is trying to squeeze money out of the insurance company. They might like to do repair work but all this shop sees when you have insurance involved is dollar signs.

Waste of time & clearly have a racket with the insurance companies. I have collision & comp damage…read more Insurance company requires 3 etimates. I Scheduled an estimate with Poffs owner, clearly told him I want the collision work done asap but need to estimate the comp work. I Took off work to to get etimate, and the owner gets angry because he has to give an estimate for comp damage, which is what we scdheduled the appt for. He refused to deal with me, the owner, and wants to go through insurance company directly, and if I have to pay tons out of pocket, they don't care. Literally told me to go somewhere else its not worth it for him. Would be different if he didn't schedule an estimate with me, I told him exactly what I was looking for, only to have me come out and act 100% rude and offended that I needed an estimate. I don't understand how people know if they can afford comp work without an estimate. I guess this is customer service?

I went with Poff's on the recommendation of another mechanic I had called who didn't have body…read moreservice. I couldn't be happier that I chose this shop for the repair! Friendly and efficient with great results. My drivers-side door had been bent in the opposite direction. Hinges were twisted, the door and front quarter panel were both damaged, and, the part that keeps the door from flying open was snapped. After I had closed the door it would not even reopen. I had to crawl over the center console to get in and out. They immediately adjusted my door and did their best to straighten things out. Yes, it was still broken and looked horrible, but at least I could get in and out. It was fascinating to watch them work. It gave me confidence in the whole process. Once they were able to get parts and get rolling, the repair itself was completed quickly and the results were perfect. Everything looks and works like new! Very impressed. I hope I never need them again, but if I do I know who I'm going to call.

My car got totaled a while back and these people charged me $130 to take my grill guard off and…read morereturn it to me. When I went to pick it up, the grill guard was laying in the back of the Jeep. They had taken the guard off, but not the brackets. The lady at the front desk tried to tell me that THE BRACKET MOUNTS came stock on the jeep. I explained to her that they absolutely were not stock and that they had come with the grill guard when I bought it. So that makes them part of it and I needed them in order to put the guard on the other jeep that I was getting. She tried going back-and-forth with me until one of the mechanics walked up and looked at her like she was crazy for arguing so much about it, then told her I was right. The guy took the car back and got the brackets off in about 10 minutes. Probably even less than that. All things considered, this place has terrible service and overcharges their customers. Do yourself a favor and find somewhere else for similar services.

Rosemary is great and gives accurate, detailed quotes. Service and quality of work is great…read more Inviting, clean atmosphere. Highly recommend to anyone needing body work on their vehicle.

Gerber Collision in Loveland helped me with two insurance claims. I found them to be professional,…read moreresponsive and they do great work. I live in Fort Collins but I chose to bring by business to Gerber in Loveland. Highly recommend!

I am very disappointed with this company and the school insurance that was handling my case. Two…read morecompanies that can not work together to get my bills paid, the accident was not my fault nor problems with parts but yet I am stuck with a car rental bill that is going to collections because I can not pay it and neither Gerber nor the insurance will settle in paying it. So now I will have bad credit to something that was not my fault and I can not afford. Also, they say they had to do some rework and should of not take more than 4 hours but yet I never got a call to say they were keeping my automobile more than one day. I am not a happy camper at all. Any solutions to what I can do?

JD's Collision is the best! The service and attentiveness of Mikey and Kenny were top-notch and…read moreprofessional. And the work that Kenny performed was AWESOME! If you need collision repair. JD's should be your first and last stop.

Let me start by saying the folks here are nothing short of amazing. Every single person I…read moreencountered there was personable and made me feel welcome and appreciated as a customer. It's crazy the difference between. This business and another collision center that I dealt with a couple weeks prior. Unfortunately my wife and I had both of our cars damaged within weeks of each other. I made the mistake of going with another company even though I had been recommended to JD's. I have since learned my lesson and will never use any other business besides them. I have to admit I am a tough customer and when it came to the idea of having someone repair my 2024 Raptor R scared me. I didn't want some repair that people could look at and tell that something had happened. They out that worry to rest. I was blown away by their level of detail and they even had to order some additional parts because of damage that I couldn't see. They gave me timely updates and even got the truck back to me sooner than expected. The cherry on top was that it came back cleaner than when I dropped it off. I am not just saying they washed the truck (which they did). I am pretty sure they even vacuumed they truck and were able to get dog hair out that even I hadn't been able to get and I keep my truck showroom ready except for the floor mats. That's where they really took it a notch above. They cleaned my floor mats to where they looked brand new. I know that doesn't seem like much but it's the little things like that combined with the big things (exceptional repair) that make this team the best of the best. Thank you to everyone here for taking care of my baby. My wife says I love my truck more than her and while I am not saying that is true, they sure made the playing field pretty even. I was lucky and had insurance pay for all the repairs but if in the future, if I ever have to pay for repairs out of pocket the value they provide would far exceed any cost.

Wow. Here's something I never thought I would say, but "Car Cosmedics is an auto body repair shop…read moreyou can trust!" After getting a stupid quote from another repair place, we took my dads car to Car Cosmedics. Their quote was much more reasonable and since then we have had our BMW, Subaru and work truck all worked on for about 1/2 if what other people were quoting. The work is flawless and Chad rocks! AND they are timely too. I can HIGHLY recommend them.

I highly recommend Chad Reisbig of Car Cosmedics. Over the years I have had a fair number of…read moredealings with Auto Body shops and have come to the conclusion that there are few true body and fender people left. Chad Reisbig of Car Cosmedics is a true auto body expert! Three times he has done work on my vehicles, the quality of the work is flawless and his pricing is very fair compared to his competitors. He has a high sense of immediacy to accommodate his customers. He gets you in quickly and finishes it when he says he will. I got hail damage on my truck in South Dakota, retuned home on Friday took my truck to Chad on Saturday, got a price and was told it would be ready on Sunday and it was! Which illustrates if Chad has an opening he will accommodate you as quickly as he can.