Lets start with the women behind the desk when you walk in that is abrupt and rude. I will never…read morego back here. I should have taken it to Amity Auto Glass where I had my last vehicles glass repaired. Instead I thought using Safelite would save my a trip, and in fact it did not. That's fine, no problem, but then to be told that because I had a chip in the glass that when they fill it, it might crack the whole glass....and if that happens they will not be able to fix it the same day???? Excuse me? Nope, never again!

If I were allowed to give 0 stars, I would have…read more My experience with Safelite was an absolute nightmare from start to finish. I had one tiny chip in my windshield, and somehow Safelite turned that into nearly two weeks of cancellations, misinformation, and complete internal chaos. I was repeatedly told--incorrectly--that GEICO reported 6-7 chips, and my appointments were cancelled multiple times despite being marked "NOT to be cancelled." Every representative gave me different (and contradictory) information. I received email confirmations for wrong dates, wrong locations, and at one point an appointment scheduled for January 2026. When I spoke to the manager, she claimed she had "no record" of the updates I'd already confirmed with her staff. To top it off, the technician tried to cancel the day of my appointment because of "rain in the forecast," even though my appointment was in the afternoon and I clearly told them I have an enclosed, well-lit garage. He ended up arriving almost an hour late anyway. It is obvious Safelite has serious issues with communication, scheduling, and basic professionalism. I spent more time fixing their mistakes than they spent fixing my windshield. What should have been the simplest service turned into a completely avoidable, frustrating mess. I will not be using Safelite again and would not recommend them to anyone.

I met Austin Willert on Nextdoor when I requested who to call to fix our window. He offered to find…read moreout why the window fell inside the door panel, for free. He discovered both clips had broken. But the window wasn't. He was prepared and brought a window with him to replace ours. As it was, someone had put the wrong window into the right box. Then Austin did something we never would have expected, he traveled 45 miles to get the right one. He kept in touch, off and on. Within one day, he came back and installed it. He also went above and beyond, and cleaned the window. All of this only cost us $280.30. Glass Advantage didn't call us until the next day and quoted us $300 and something. If we ever need a window replaced again, we're calling Austin as he gave us his business card. Not only did we appreciate his fast service, but that he was very personable with us old folks.

I cannot say enough great things about Precision Auto Glass. From start to finish, the entire…read moreexperience was absolutely top tier. The fact that they came directly to me made everything so convenient. No waiting around at a shop, no rearranging my schedule. They showed up on time, fully prepared, and got right to work. The workmanship was flawless. You can immediately tell they take pride in what they do. They used OEM BMW parts, which gave me complete confidence in the quality of the repair, and they were completely transparent about everything. They also walked me through backup options in case my insurance didn't approve OEM, which I really appreciated. No pressure, just honest and knowledgeable guidance. Communication throughout the process was outstanding. I was kept informed and updated the whole time, which made the experience stress free. What truly impressed me were the finishing touches. After completing the job, they vacuumed the interior and cleaned all the glass, leaving my car looking better than before. That level of care speaks volumes about their professionalism. If you want amazing workmanship, clear communication, and the convenience of true mobile service, Precision Auto Glass is the company to call. An outstanding experience all around. Highly recommend.

These folks were so helpful!!!! From the woman who took all my info to the guys replacing my…read morewindshield. I have an unusual vehicle which created some challenges and one place told me they could not do it. My mechanic recommended these folks and said it might take a day to have it done because of those challenges, and yet they had it done in no time, better than they even expected. I am so pleased! They were not near me since I live a half hour or more away, and yet this is where I will be going for any glass issues in future.

Great service great prices would recommend them to anybody their technicians are very clean, neat…read moreand courteous

We came here back in 2018 to have the ceramic coating done on our 2018 Lincoln Navigator…read more It was the best choice we made, the truck is black and it still looks brand new. We have been going there ever since to have the truck serviced. This has boosted the value on the truck Great management and staff members.

From the owner: Ceramic Pro Car Coatings protect your cars finish and provides a no maintenance coating that never…read moreneeds waxing again. We also do window tinting, clear bra and paint protection film, boats and commercial vehicles and residential and commercial window tinting.

Excellent, professional service Avoid the National chains if…read moreyou can and Support your local family run business. KP will service all your home and auto glass needs. This is the second time I used KP and my windshield was replaced perfectly in just an afternoon as promised.

Dropped off sliding screen door Monday June 1st. Was told will be completed within a day or two for…read more150$. Expensive than others, yes indeed but convenient. Called Wednesday and was told not today but it will be ready tomorrow. Called back on Thursday, nope, still not done. Again on Friday and then Saturday, still not even completed. Called again Monday and guess what? Not done still! Employee calls me today June 9th and ask if I'd like to "move forward" with the fixing of the door. No effing sh*t, but why am I being called 9 days after when I went there specifically to get it fixed. Either way they suck. Attempted to say they'd take 20 bucks off but asked them to send it back to me and I'll take it elsewhere. Consumers, find a legit dealer and installer, KP glass isn't one

I just had Yash and his assistant come by this morning to fix my cracked windshield. He and his guy…read morewere fast, efficient, respectful, on time, and overall great workers. I highly, highly recommend this place, because the work they did was so well done and efficient. I originally called Safelite and I had to spend two hours on the phone trying to get an appointment. Between dealing with Safelite and then my car insurance which took an obscenely length of time, and they couldn't come to me, orrrr have a day that was soon, I decided to look for other places to get it done at. I'm really glad that I changed my appointment from Safelite to Island auto because not only did they come to my house to get it done, they came pretty quickly and did it well. Amazing service!! I hope this never happens again to me lol, but if it does, I know who I'm calling the next time around!! Thanks again, Yash!!

Manuel arrived early. He was very courteous and professional. He did an excellent job replacing the…read morewindshield in my 2017 Chrysler Pacifica. He had it replaced at my home in under an hour. The price was well under Safelite and other glass companies that I researched. If you don't have glass coverage or you don't want a claim on your insurance policy, Manuel and Long Island Auto Glass is the company for you.

They attempted to steal my car and broke the side glass…read more Within 2 hours of my call, they replaced the glass and cleaned up the mess. Very professional and friendly. Highly recommended!

Just had my second experience with Mr. Glass. I have dealt solely with (young) Chris…read more Needed a chip filled a couple weeks back, fair pricing, quick turn around time, wonderful service. He answered all my questions & was helpful. Required a new windshield (thank you southern state road work) Reached out to Chris again and he told me what I need to do to get a claim started. He kept me in the loop about windshield arrival & he facilitated the change during a day that worked best for me. 10/10 would recommend & will be using in the future. Has small lot attached and free street parking on side street or Merrick road.

They do it all. I had a simple task, swap emblems to blackout Caddy BW. 631 was able to schedule me…read morefor the next day, and got it done quick and economical. As i waited i saw them working on various projects, including engine building, wheel assembly, detailing, tints and more. This is the place for your exotic projects.

Great Experience from beginning to end. I never got a ceramic coating on my vehicle before. They…read moreexplained the process, and I am so glad that I came here. The service and professionalism were the best. I would highly recommend.