Fixed my wind damaged front drivers door. Honest, thorough, and fair priced. What else is there?…read moreIf you need any type of body work, this is the place!

Very polite and easy to work with. I just needed my front bumper repaired, so took it in to Doug,…read morehe checked it over, ordered the parts and had it repaired quickly for me. He even came in under the insurance quoted price. Very pleased with Doug and their excellent service.

Very professional. As a woman it's a little intimidating going into a "body shop" however, here,…read moreeveryone was very respectful, and knowledgeable. And took the time to explain everything I asked of them. what a neat place. You can see detail in everything they do. I only went in for an estimate, but they were courteous, and they took the time, I will go there for any of my car repair needs.

They took care of me quickly and did a very good job. I had a loose panel that seemed like it was…read moreready to fall off and drove by to see what they could do. Thank you guys.

This place is Local and feels very personal, like family. I was very pleased to work with them on…read morefixing my car. My car has a specific type of paint and they found it. This shop could've just fixed it all, and not put time and effort into it. But that is what they did they ordered the new pieces which took longer than originally planned. They worked diligently with my insurance agency. And one of the adjusters said this is one of his favorite shops to work with because they are knowledgeable, great with communication and do amazing work.

I took my Pathfinder in with a punctured radiator and broken core support (I don't want to talk…read moreabout how that happened). Since regular repair shops won't touch core supports, I had to go with a body shop, and with the recent hail I figured I'd be waiting weeks on end. My car was completed in a matter of days and came in significantly less than the estimate. Everyone there was super friendly, communication was great, and the work was done perfectly. I don't particularly want to need a body shop again anytime soon, but if I do, I'll be back at Don's.

Caliber had our vehicle from 6/3 to 8/13. The repair was extensive and there was about a week delay…read moredue to supplement disputes with the insurance company but even with this being said, the vehicle sat untouched MUCH longer than it took to repair. When we finally got the vehicle back, we expected a quality repair just the same as we've received from other Caliber locations nationwide. Instead, there were MANY notable workmanship issues due lack of care and professionalism during the repair. Gouges in trim pieces from wrong tools being used in disassembly, missing pieces and screws because the crew misplaced them and just decided to leave them off, chips in a brand new hood due to mishandling and a broken tonneau cover that that was not broken when the vehicle entered the shop. The shop has agreed to repair everything except the tonneau cover they have admitted to damaging. They say they won't replace it because it had pre-existing cosmetic issues. Instead of Caliber taking accountability for their mistake and replacing the tonneau cover, they made up a story saying they couldn't help but damage it because of a stripped screw. This is a lie because the cover is secured to the vehicle with a hand tightened knob that Caliber broke when they removed it for the repair. We've had the vehicle back for almost 3 weeks now and the only resolution Caliber has offered for the tonneau cover is for us to file a new claim and they'd pay the deductible since there was cosmetic damage to the cover when it came into the shop. That is unacceptable. To top it all off, Caliber didn't even have the courtesy to wash the vehicle before returning it to us after a $10k+ repair. I can't help but think they skipped the wash because everything in the bed would have gotten wet because of the now damaged tonneau cover. We've had the car back for nearly a month, still waiting for Caliber to fix what they messed up during the repair and to pay for the tonneau cover they damaged.

I wish I could give -0 stars Automotive…read more I had work done on my 2013 Dodge Charger on 6/23/2021.I recently noticed paint was peeling in the front & the bumper was coming apart from the front of the car my car was overheating also . I called this company &spoke with Jackie who was very kind said it will be fixed it's a life warranty on the work long as I have the car. Appt 3/14/24 & I explained to the lady when I arrived the paint was cracking in the front & overheating. this person Alyssa was very rude& falsely accused me of having a car accident I begin to ask her when she in the car with me was and show me documents of this she just continued to state false accusations. I told her to pull a carfax &show me of an accident she would not listen .I told her this car is overheating and can check records where I had to bring back before about the piece on the hood coming up .she refused to listen &I told her I no longer wanted to deal with her she is accusing me of something &she is a liar. She then said someone else had to be driving the car then. I asked for her manager, Ricky general manager comes out who was just rude as her& said don't yell at him. I told him don't expect me to smile & be happy when this lady just clearly lied and stating false information . My car has now stopped & I was told it is the radiator, and the liquids have dripped down to my engine which this could of been resolved back 3/14/24 this has caused me to miss doctor appts , work days and out of pocket expenses, clearly the work was not done correctly I want to see documents showing I had an accident with these damages was in an accident after this work was done at Caliber Collison from 2021..You cannot falsely accuse a person of anything without providing proof. This defamation is of my character. I am demanding proof showing an accident & my car to be repaired my next step if this is not honored, I will be filing a lawsuit to share my experience with this company and the workers I encountered will be exposed. I paid out of my pocket and over expenses were fully covered in 2021 under insurance all paid through fully covered insurance. I am willing to speak with media because this is not right. Now as of 9/20/2024 my car has been towed several times and now was told it is completely ruined . I am now without a car and again continue to miss very important doctor appointments and a loss of income . All because on 3/14/24 Alyssa refused to listen and made false accusations. This is caused me a great deal of stress and loss of income .Now I am being told it will be additional $4500 to repair . I have documents of the repairs that were done out of my pocket on work that was supposedly done by caliber collision .I have had several of my cars repaired at this shop without any issues and the new people at this company are very unfriendly and horrible customer service!!Stay Away from this shop!! I have spoke with a person named Shay Simms who asked for all of my receipts which I provided now he's saying the parts came from a third party vendor and not under warranty how the hell I'm supposed to know this shop works with third parties I doubt with Caliber Collision!!! I strongly suggest watch out for this shop they don't honor lifetime warranty!! I will be contacting the news media to do a full investigation on this shop !!!

This is "closed" only as a Maaco. There was a recent ownership change, and the business is…read moretransitioning to an independent facility. The new owners, who are also the long-time former owners, are still very much in business and working their tails off to clean up the mess they were left with and find solutions for customers. If you worked with them at least a year ago and are frustrated with the state of things over the last year, please know that chapter is over and things are returning to the way they used to be. I'm glad to have the old team back!

No stars should be an option....crappy prep and paint, not to mention damaging my interior by…read moreputting holes in my leather seats and leaving my interior coated in dust.

Does excellent work and the best body shop I've ever did business with! I would definitely…read morerecommend them to family and friends.

This is the most disgusting place you can take your vehicle, I took my vehicle to have a headlight…read moreassembly which I purchased from the dealership OEM part however you have to remove the upper grill and drop the bumper. They broke the clips on the bumper so there was a noticeable gap on the passenger side grill and agreed to put another on there. I've dropped the vehicle off twice supposedly they ordered a new bumper from Weber Chevrolet which they got from the junk park they the same existing bumper on and put a dirty ass bumper on my back seat which is white instead of putting in the trunk. I still have the exact gap in my bumper. This is the worst place you can ever take your vehicle I wouldn't recommend no one the there this definitely a 1 star place

There are paint drips visible on edges of repaint…read more The fender liner plastic above the wheel well wasn't replaced and is still scuffed up from The accident. The paint isn't color matched to the back panel The interior still has bits of glass in the carpet and seats from the broken window so it was not properly cleaned. There is black tape residue still on the paint above the fixed window. This car was brand new in May 25. Had no scratches or swirls in the paint because I hand wash and detail my own car. caliber put my car through an auto wash multiple times from the amount of scratches and swirls over the entire SUV. I will never bring a car to them again and will never recommend this company. In fact I will actively be discouraging anyone I can from using Caliber

After taking my vehicle back for the second time as they missed replacing the motor mount…read moreinitially, I brought to their attention that they replaced the two front tires with a different manufacturer tire company and my vehicle sustained multiple hail damage dings as they parked it outside. Additionally, there was a new ding to the doorway sill plate that was not caused by hail. Caliber is not interested in making anything right contrary to to their alleged lifetime warranty. This was a poor and frustrating experience. I would strongly suggest taking your body work and mechanical repairs business somewhere else DDay

My car needed work. The service was great the work great I wall be going back.they fixed the…read moreproblem .they are very perfect in their work. And yes I would tell anyone to use them.5star

Great fast service! Would recommend! Worked with the time I had my rental! Thanks so much!read more

My car was rear ended. I took it to this collision center and Steve really helped me out. They had…read morethe car for about 33 days and made sure to inform me what was going on every step of that way. Thank you Steve.

I hit a deer and scheduled an appt at Bommarito Collision. The guy who inspected the van (Steve)…read moresaid the van should be done in 6 days. He was also very rude and condescending to me, I'm assuming because I'm a female? He said they'd call when they did the review and they didn't, I had to call and follow up. When I called and said that to him, he got a louder tone and said he didn't say that, even though my husband heard him say that as well. No one ever called me with updates, I ALWAYS had to call. I called and left a message with Brad (the manager) and a week later and still haven't received a call back. What they said would take 6 days, took almost a full month (4 days shy of a whole month). I get things happen, but they kept me completely blindsided in the whole process which I didn't appreciate. Overall, the work done seems to be quality work. But, the customer service I received from the front desk, Steve, and the manager Brad- was awful. I would not take my vehicle there again, that's how bad the customer service and communication was.