Very good service. They explained all that was needed so I understood…read more Great value for the service and workmanship. Highly recommended

Very professional. As a woman it's a little intimidating going into a "body shop" however, here,…read moreeveryone was very respectful, and knowledgeable. And took the time to explain everything I asked of them. what a neat place. You can see detail in everything they do. I only went in for an estimate, but they were courteous, and they took the time, I will go there for any of my car repair needs.

This is "closed" only as a Maaco. There was a recent ownership change, and the business is…read moretransitioning to an independent facility. The new owners, who are also the long-time former owners, are still very much in business and working their tails off to clean up the mess they were left with and find solutions for customers. If you worked with them at least a year ago and are frustrated with the state of things over the last year, please know that chapter is over and things are returning to the way they used to be. I'm glad to have the old team back!

No stars should be an option....crappy prep and paint, not to mention damaging my interior by…read moreputting holes in my leather seats and leaving my interior coated in dust.

Terrific staff and service. Honest pricing and excellent work. They go the extra mile for customer…read moresatisfaction.

The communication from this shop was excellent. The person who answered the phone was pleasant and…read morewe received updates along the way. Grateful for your help during a very stressful time!

Hail s*cks When your…read moremode of transport takes a beating from those unpleasant ice pellets there is only one place to go for paintless dent removal. Dents Express. The Rivian needed a new hood given all the damaged. However, it is very challenging to get parts to say the least. Grey's team got to work "popping" hundreds of dings and in 4 days the truck looked like new again. No paint, no parts, just sheer talent pushing the dents out. Not sure what the final cost was but given a traditional repairs with parts and paint I know this was a better and faster repair and that is the best value in my opinion.

Good estimate provided quickly. Not the lowest bid…read more Convenient location. Very polite person provided detailed verbal information

Very polite and easy to work with. I just needed my front bumper repaired, so took it in to Doug,…read morehe checked it over, ordered the parts and had it repaired quickly for me. He even came in under the insurance quoted price. Very pleased with Doug and their excellent service.

Fixed my wind damaged front drivers door. Honest, thorough, and fair priced. What else is there?…read moreIf you need any type of body work, this is the place!

This place is Local and feels very personal, like family. I was very pleased to work with them on…read morefixing my car. My car has a specific type of paint and they found it. This shop could've just fixed it all, and not put time and effort into it. But that is what they did they ordered the new pieces which took longer than originally planned. They worked diligently with my insurance agency. And one of the adjusters said this is one of his favorite shops to work with because they are knowledgeable, great with communication and do amazing work.

I took my Pathfinder in with a punctured radiator and broken core support (I don't want to talk…read moreabout how that happened). Since regular repair shops won't touch core supports, I had to go with a body shop, and with the recent hail I figured I'd be waiting weeks on end. My car was completed in a matter of days and came in significantly less than the estimate. Everyone there was super friendly, communication was great, and the work was done perfectly. I don't particularly want to need a body shop again anytime soon, but if I do, I'll be back at Don's.

I rarely leave negative reviews, but my experience with Caliber Collision was extremely…read moredisappointing, and I'd like to express my concerns. First, it took over 40 days to repair my car, which was far longer than I was originally led to expect. While the cosmetic work itself looks good, there were still issues with the vehicle that were never addressed. My alignment was not fixed, and I specifically mentioned a new noise that occurs when turning the steering wheel. Despite bringing it to their attention, nothing was done about it. Granted, I was informed they may not be able to do the alignment. However the noise from the wheel when I turn right? That needed to be addressed! What upset me the most was how I was treated by one of the employees. During our interaction, she repeatedly shushed me, spoke to me in an extremely rude and dismissive manner, and even put her hand in my face to try to stop me from talking. I've never experienced that level of disrespect from customer service before. I understand that difficult conversations happen, but there is no excuse for treating customers that way. Insurance paid for this repair, so I don't have a comment abt the value. However, for over $3,000 that insurance paid, I'd expect the problems to be fixed. The only positive thing I can say is that the visible repair work on the car looks good. Unfortunately, the poor communication, unresolved issues, and unprofessional behavior overshadowed that. I would not choose this location again based on my experience, nor would I recommend my friends or family go to this location. In fact, I'd highly discourage it due to the above mentioned issues.

Caliber had our vehicle from 6/3 to 8/13. The repair was extensive and there was about a week delay…read moredue to supplement disputes with the insurance company but even with this being said, the vehicle sat untouched MUCH longer than it took to repair. When we finally got the vehicle back, we expected a quality repair just the same as we've received from other Caliber locations nationwide. Instead, there were MANY notable workmanship issues due lack of care and professionalism during the repair. Gouges in trim pieces from wrong tools being used in disassembly, missing pieces and screws because the crew misplaced them and just decided to leave them off, chips in a brand new hood due to mishandling and a broken tonneau cover that that was not broken when the vehicle entered the shop. The shop has agreed to repair everything except the tonneau cover they have admitted to damaging. They say they won't replace it because it had pre-existing cosmetic issues. Instead of Caliber taking accountability for their mistake and replacing the tonneau cover, they made up a story saying they couldn't help but damage it because of a stripped screw. This is a lie because the cover is secured to the vehicle with a hand tightened knob that Caliber broke when they removed it for the repair. We've had the vehicle back for almost 3 weeks now and the only resolution Caliber has offered for the tonneau cover is for us to file a new claim and they'd pay the deductible since there was cosmetic damage to the cover when it came into the shop. That is unacceptable. To top it all off, Caliber didn't even have the courtesy to wash the vehicle before returning it to us after a $10k+ repair. I can't help but think they skipped the wash because everything in the bed would have gotten wet because of the now damaged tonneau cover. We've had the car back for nearly a month, still waiting for Caliber to fix what they messed up during the repair and to pay for the tonneau cover they damaged.

Top notch service. Above and beyond. Friendly service…read more Getting rear-ended is never how I wanted to start my day. However, the service and care I received from Freer was beyond expectations. I went to 3 other local shops for a quote and no one took care of me the way Freer did. Called the insurance of the person who hit me to get me answers, helped adjust my bumper before I left their lot to make it a bit better for me to drive (without me even asking, might I add). They used Carwise which texted me updates on timeline and estimates. Called me and coordinated with insurance/rental car like no other. My repair ended up taking about a week longer than expected. More damage was found but it was clearly communicated to me that it was possible, and they gave me an update each step. They even had an after hours pick up which worked perfect for my schedule. Left me a card and a beautiful rose (such as kind touch). My car was clean and shiny on the outside (sad it won't last long due to all the snow and salt) with the inside vacuumed and smelling great! Truly can't recommend Freer enough. Kind, trustworthy, knowledgeable, and truly excellent service. I will trust Freer with all auto body repairs going forward!

BEWARE if you are not family or friends they could care less,had to go back 3 times because they…read morecouldn't get my truck right,gaps were off never ordered my tonneau cover,and the ladies behind the counter just rolled her eyes and turned away when you start to speak,,rudest people ever .take this as a warning