They did unauthorized repairs on my car. Then demanded money for these unauthorized repairs. I…read moredon't even know if my car is repaired properly but I got to get my car. It's sad that they do this type of business.

2015 Buick Lacrosse (crushed grille) fixed like new in a timely manner. Insurance claim. Do…read morerecommend Mohammed

Jame Garland and the team did a fantastic job turning my bad luck accident into a great experience…read more They fixed my car in a timely manner, communicated with me on the progress, dealt with my insurance company, and my car looks better than new. I highly recommend this shop to anyone who needs collision repairs. Thank you all!!

i have lived in Old Hickory 30 years. Some people cant drive. i must be a magnet. Been to several…read morecollision centers. The last few and all future needs will always be Apple. Kind,honest and fair. No others considered. Ron Satterfield

I had a minor door-vs-garage mishap on a car I was planning to trade in just a couple of weeks…read morelater. Filing a full insurance claim felt shortsighted, and going for a complete factory-level repair didn't make sense financially for a vehicle I was about to let go. I reached out to Plan B Collision, and Steve and his outstanding team stepped up in a big way. They worked with me to develop a smart, custom solution that perfectly fit my situation, and the results far exceeded my expectations. The car looks almost like it was, but at a fraction of what a full repair would have cost. Many shops would have turned down a job like this because it wasn't the biggest payout, but Steve and his crew treated me like a priority customer the entire time (even when I was openly trying to be budget-conscious ). Their creativity, skill, and genuine care made all the difference. I'm incredibly impressed with the quality and would 100% bring any future repair--big or small--straight to Plan B without hesitation. Here's hoping I don't need to, but if I do, I know exactly where I'm going. Thank you, Steve and the entire Plan B team!

I wrecked my car and was referred to them through a neighbor because they had done wonderful work…read moreon their car, very pleased ,so easy to work with ,they did a wonderful job on my car in a week I was in and out. At had nothing to worry about. They took care of everything for me great group of people

Replaced my hood same day - $350 - which included matching paint and detailing the bumper, lights,…read morefenders. It looks almost good as new. Amazing. Quality, fast, clean work. They obviously take pride in what they do. Buen trabajo, chingones!

The place didn't look anything like the pictures I saw here. I showed up to get an estimate on my…read morecar. The lobby area was dirty looking and significantly smaller than what showed in those photos. One guy came out that I told I needed an estimate, he passed me off on another guy who kept saying "the boss isn't here. Might not be for an hour." That guy kept wanting to take pictures and get my email when I said I'd come back. Someone then pulled in a damaged car behind mine so that I'd have to try and work around it to get out of the very tiny parking area. I'm not going anywhere near this place again.

Sent in to have insuran body work down and came back with new damage. Left in lot for weeks a 19 yr…read moreold garage kept truck. Burned the hood doing blending and left outside weeks on end and now big bubble on roof as well. Communication was trash whole experience trash. See you in court!!!

Absolutely grateful for the work you all did on my mom's car. She will be a forever customer…read morebecause of how she was treated by the team.

I highly recommend Capley's. I was referred to them by a different business I was familiar with and…read morewas not disappointed. My 18 year old car had a roof with paint peeling and a 2.5 inch in diameter rust circle. Capley's took care of it, repainted the roof and also did some touch ups just because they saw it was needed. Great value!

Car sat in shop for over 4 months before they even STARTED the repairs. Every time I checked in and…read moreasked about the hold up, they would say they're going to start on it "next week". This went on for almost 6 months.

Great service and they did an amazing job. After an accident they made my truck brand new again!read more

Incredible group of people! They let me know step by step the details of my cars repairs while…read moreworking swiftly to get her (my car) back to me as quickly as possible. Wonderful work! I can't tell my car was ever damaged. The paint work is prestige! So impressed, and I will use them forever and ever. For the parents out there: My little one was very were taken care of and tended to by the staff with coloring books, snacks, and attention. The staff is so accommodating in every way! Thank you Amanda for showing such a caring attitude toward me whenever I came to pick up my vehicle. I truly felt they were just as happy and relieved as I was to get me out of my rental car and that itself goes such a long way!!!

I took my car here in 2019, for mechanical issues, and had an amazing experience. However, I took…read moremy vehicle today for simple bodywork and got quoted an outrageous amount on top of the fact they wanted to remove my back glass when it was never even necessary to begin with for the issue I had. I wouldn't have been as upset if it weren't for the nasty attitude the staff had towards me and the disrespect I felt I was getting no matter how nice I approached the situation. I definitely will not be returning.

Now this is a story all about how My van got wrecked, was…read morefeelin' let down, And I'd like to take a minute, just sit right there, I'll tell you how King Automotive showed top-tier care. In rural Tennessee, where we now reside, Cruisin' in the Kia with my fam inside, On the way to daycare, feelin' alright, When bam! -- a deer jumped out in broad daylight. One loud hit, yeah, the front was done, Headlights busted and alignment spun. I didn't lose it, just made the right call, Said, "Get it to King's -- they'll handle it all." The tow rolled up and took it from my place, Off to Ashland City -- not a moment to waste. King's took over and man, I swear, They fixed that ride like a craftsman's prayer. New parts gleamin', smooth as can be, You'd never believe it tangled with a deer at high speed. If anything, I'd say they're beyond elite, Went above and beyond -- no job too steep! So if your car gets wrecked and you're feelin' despair, Just send it to King's -- they'll get it repaired. From Dickson to Ashland, folks everywhere Know King Automotive reigns -- 'cause they truly care!