I wish I could give this place a 10+ Star rating. We had damage done to our vehicle at a local…read morecarwash. We got 3 Estimates done and Hudson's was not only the cheapest but the BEST. Originally our vehicle wasn't supposed to be done until April sometime but, we just got it back today. And we are MORE than pleased. Mike kept us up to date on everything. When we went and got the vehicle back I got in and noticed how they even vacuumed and cleaned the inside up. When we got home we didn't notice it before but they even washed it. They really go all out for sure. Everyone we talked to there has been very nice. I highly recommend them. If they can't get to you right away. Trust me they will do you right and their work is great! You won't get better service than you get from them anywhere else.

This shop needs to get their act together. It took a month from getting the original estimate until…read morethey could get the car in the shop on June 25th. They said it would be ready in two weeks. It is now 19 August and I still don't have it back. About a week after I dropped it off, they told me they found more damage when they dissassembled the damaged parts and had to order more parts. Everytime I call to check on my vehicle, they say they're waiting on a part and it's out of their control. Taking this long to repair a vehicle is unacceptable. They have done nothing to compensate me for not having my vehicle ready in a timely manner. I've had to pay for a rental car for a month after the insurance company stopped paying for a month so that's about $2000.00.

Very bad experience. I stopped by to get and estimate and agreed to have them repair my vehicle…read more(minor damage to rear bumper, tail gate and right rear quarter panel). When I came to pick up my vehicle, I noticed that the plastic cover on top of the rear bumper had not been replace and was just attached with a plastic wire tie (which was the condition when I dropped the vehicle off). When I asked why that was not replace, I was asked if it was on the estimate. Not knowing that I needed to tell them it needed to be replaced, I assumed it was included in the estimate,. As our conversation continued, I agreed to have them order the part. At that time, I was met, by an older gentleman (not sure if he was the owner or who), with a really bad attitude stating that I should have reviewed the estimate and saw that it was not included and that they would not order the part. They told me that I should have requested they replace the part. He refused to complete the job, even though I was willing to pay for the additional part which should have been part of the estimate. He said, we are done. We will not order the part. You need to pay us and go to the dealership to order the part and handle yourself. During all my years on this earth, I have never been treated this way by anyone, anywhere. He tried to make it my fault that I did not request the broken piece to be replaced even though my request was to fix the damage. I will never give this company anymore business and will make sure that everyone I know is aware of the very bad attitude and unprofessional service they will encounter at Richardson's Body Shop.

Just stopped in to see if a certain part was replaceable, as the mechanic…read moreshops I went to couldn't do it. All I wanted was to find out if it was fixable, I had a picture of the broken part. The girl said we don't give estimates off of pictures. I mentioned, didn't want an estimate just wanted to see if it was fixable. Seems it was too much trouble for the heavy set guy behind the desk to come and take a look and give his opinion. If I had read Dustin's review first I would not have gone.

I recently had some mechanical work done. While there, I asked for a body shop recommendation to…read morefix a few scratches on my car. They recommended Advocate Auto Body in Lyles, TN. I wasn't sure what to expect, but after a quick phone call and a couple emails later I had an estimate and scheduled appointment for the work. The price was very affordable, and they even sent some touch up paint with me to use for any future dings on my car. The staff was very friendly, they got me in quickly and walked me through all the repairs after the work was completed to ensure I was happy with the finished product. It was worth the short drive out of town! I'm very satisfied with my service and highly recommend them for any of your body work/collision needs!

Work was done in a timely manner. Services were fair and…read morehonest. Thanks for getting our truck back on the road.

Excellent service! Friendly staff! Anything that I've ever had done has been done perfectly!!…read moreService is fast! Value great!

Very friendly staff quality of work is excellent and they are very upfront with you before moving…read moreforward with repairs

These people will be so nice and act caring during the buying process, but once you actually…read morepurchase the vehicle they will not care or help you with any issues. SNAKES. Buyer beware.

I'm very dissatisfied with my experience here. I recently bought a 2020 Armada off their lot and…read morenoticed a small crack in the windshield before purchasing which they agreed to replace. After 4 trips back up there they finally replaced the windshield but somehow messed up the rain sensor so my wipers don't operate properly and now they're refusing to fix what they broke. I'm highly disappointed in the service I've received. I would give 0 stars if that was an option. I've bought several cars over the years from dealerships and this is by far the worst customer service I've received! I'm so disappointed a local dealership wouldn't take better care of their customers and fix anything they damaged during a service appointment.