Price: I was referred by my dentist for a root canal after having intense pain in a tooth for a…read moreweek. When I went I knew exactly what tooth needed work, I was asked to make a payment up front before they billed my insurance. I just got a bill in the mail (almost three months after the date of service). I'm almost offended by this bill. The root canal in itself is a huge expense, add in the x-rays and we're already well over a grand. There is an extra $104 oral evaluation charge and random "service charges" added on that date several months after treatment. The examination charge would have seemed fine other than that I had maybe a 2 minute discussion where Dr. Schaeffer checked to make sure I did have the correct tooth, and then very quickly there were needles in my mouth and my treatment started. Care: I am a busy person. I work full time and was told by my dentist that she was "fast," so I was already appreciating that. I'm not a scared dental patient. I have had some work done before, but I honestly was so anxious and on edge during the treatment. I was actually in and out in less than 40 minutes with completely paperwork and paying. Her work was so fast and aggressive and she began working immediately after shooting me up with the numbing agent. It was a very uncomfortable experience. I have never felt like so much like a dollar sign than a patient. The good news is she seemed to do good work and I had no issues since then. I'm just not thankful for this obscene bill right before Christmas.

My dentist made a referral here and pretty much said they were the best - he was right…read more Two business days before my appointment, I was given a call with confirmation of the time, what to bring, and the amount that was due the day of the appointment. I showed up, filled out paperwork on the fancy tablet and e-pen they gave me, and I was briefed on my root canal. The procedure was pretty much painless and Dr. Schaeffer is great at what she does. I highly recommend them.

I was referred to Dr. Erickson a few weeks ago due to a root canal that was too complicated for my…read moreregular dentist. No fault to the dentist, I just have longer roots than the average human apparently. First of all, he was able to see me the same day. My past experiences with being referred to endodontist usually meant waiting another week or more before I could be seen. Dr Erickson and his team were able to get me numb enough to finish the root canal. I didn't feel any pain and they even gave me a blanket and some apple juice because I was cold and shaking from the additional numbing they did. Afterwards they provided after hours number in case I had any issues. I was able to text him and he would always respond promptly and put up with my constant worries and questions. Unfortunately I did have to go back and have an apicoectomy on the same tooth. Due to the complications from the initial root canal and my lovely long root! Now I've had countless work done on my mouth but this procedure scared me to death. The team there were very patient with me and put me at ease. I'm recovering from it now and so far everything is going good. It's definitely reassuring to know if I do have anymore problems that he will be there. I wish he was an oral surgeon. I'd go to him in a heartbeat to have implants done. If I ever do need anymore endodontic treatment, he is the only endodontist I'll go to as well as if any of my family will require it.

From the owner: Thank you for your interest in Erickson Endodontics, PC. Dr. Erickson is a specialist member of the…read moreAmerican Association of Endodontists and the American Dental Association. He is board certified holding a Diplomate status certified by the American Association of Endodontists. We look forward to being of service to you. Dr. Erickson, along with his experienced endodontic staff, pride themselves in providing the highest standard of professional care in a friendly, comfortable environment.By referring you to our office, your general dentist has shown their concern that you receive the finest endodontic care possible. Our goal is to provide unsurpassed quality in a compassionate environment of professionalism and clinical excellence. We hope to exceed your expectations.

I've been a patient here for over six years and, overall, have had a positive experience with this…read morepractice. Today, I came in for two fillings and was brought back to the dental chair, where I sat for 30 minutes without anyone checking in or providing an update on when my treatment would begin. I understand that delays happen, but some communication would have been appreciated. I would have been more than happy to reschedule so I could get back to work instead of waiting without information. The staff was very kind and did apologize, but unfortunately, I will not be returning.

I have extreme dental anxiety and this is the first dentists I've found that I'm actually…read morecomfortable with! They do an amazing job communicating what they are doing before they do it. They also do a great job explaining what costs will be and put no pressure for any particular solution. Truly a GREAT team!!!

I've never given a negative review here. I was recently referred to this office by my general…read moredentist. I had been to the same office- different provider many years ago. It was a very good experience as far as a root canal can be! However my recent visit left me in pain with many questions & furious. I paid over $400 for what turned in to a consultation in which I was diminished by Dr. Nashleanas. Condescending. He clearly judged me as not worthy of having teeth & obviously didn't care. I requested his knowledge of possible options as to bone loss, he said he wasn't trained to answer that. Other staff very kind.

Price is awful. Charges way more than insurance will approve and collects up front. The whole…read morepoint of collecting up front is to reduce bad debt, but they do that by making you pay up front. Should offer a pay up front discount. Instead, your 20% out of pocket for insurance turns into 60% out of pocket because any amount that is an excess charge doesn't even count towards insurance and you pay that at 100%. Robbery at its finest.

I was referred to Dr Chan by my dentist. I was a little concerned when I looked at his plaque on…read morethe wall graduating from a school other than the University of Iowa, my alma mater. But he turned out to be this cute little funny doctor. He overexplains everything. Tells you everything he's doing every step of the way and sings to you. I was finagling appointments between the endodontist and dentist office. The dentist numbed me up for the endodontist office because my procedure at the dentist office made me slightly late for Dr. Chan. Dr. Chan was still overly concerned to make sure that I wouldn't experience any pain. This is an endodontist that thoroughly checks, rechecks, and rechecks again his work. It's too bad that I'm his first reviewer, but if it makes you feel any better I am an RN who has worked in over 60 hospitals across the USA. I know the good from the bad doctors. He must be a great endodontist anyway because he gave up a life in NYC to serve the people of the DMI, right?

From the owner: Procedures:Root Canal TherapyEndodontic RetreatmentApicoectomyCracked TeethTraumatic InjuriesDr…read more Andrew W. Chan was born and raised in New York City, NY. He earned his Bachelor of Arts in Economics from New York University in 1991. From there he worked as a Research Associate/Fund Accountant in a capital management firm in New York City. In 1994, Dr. Chan attended Columbia University, College of Dental Medicine and graduated in 1998 with his Doctor of Dental Surgery. He then completed a one year General Practice Residency at Long Island Jewish Medical Center in New Hyde Park, NY. He then went on and completed his two year Endodontic Residency at Temple University in Philadelphia, PA in 2001. Afterwards he then joined a group practice in Jenkintown, PA practicing until March 2003 when he moved to Iowa and opened his own practice, Central Iowa Endodontics in Des Moines and Marshalltown, IA.

Dr. Hawks and his team are amazing to work with! I tend to get "White Coat Syndrome" whenever I…read morevisit the doctor or dentist. But Dr. Hawks and his team do a great job of making me feel more at ease. They are friendly and patient, and above all they are kind. I can tell they truly care and would recommend them to anyone.

Dr Hawks is one of the best dentists that I've ever had. He listens to our questions and answers…read morethem carefully and honestly. He does great work and really cares about his patients. His staff treat us like family and are always helpful and kind. I can't recommend Dr Hawks and his practice highly enough.

I had a very frustrating experience with my orthodontic treatment here. I paid in full for an…read moreunlimited Invisalign-style plan, but my case was later closed without my knowledge. I was told at my last visit to finish my current trays and that they would order more or remove the attachments afterward. Now I am being told I must pay additional fees just to have the orthodontic attachments removed and to receive retainers, which I believed were included in my original treatment plan. After being in trays for several years and going through multiple refinements, this has been extremely disappointing and stressful. Communication has been poor, and I do not feel my treatment was handled professionally or with clear expectations. I would encourage others to get everything in writing and ask detailed questions about what happens at the end of treatment.

Dr Dietrich did a filling for me and it was literally the fastest I've been in & out of a dentist's…read morechair. It was also pain free. A very good dental experienc! Thank You!!

Thank you for the exceptional care you provide. Having visited your office my entire life, I am…read moreproud to now bring my children to a practice that treats us like family and consistently prioritizes our needs. Your positive impact is so significant that my son now aspires to be a dentist.

Very professional and caring. Extremely nice and very pleasant. Everyone works to make you…read morecomfortable. As an 80 year old woman I appreciate the help they extend to me. I would highly recommend them.