So as I venture out on my lovely Tri Care Prime Remote journey, in this land of the lost, this land without Soldiers.... I find myself being "Red" for dental. Just some background here: The Army tracks closely your medical readiness. Part of that is dental. Without going into all the different categories, just know that in a perfect world, ZERO dental issues, you have to get a full check up, cleaning and X-Rays once yearly. So that's what I was in for. The facility is nice. The hours are great. The staff is amazing! Loooooved my dental hygienist. She was a lot of fun. And did a great job. And call me a sucker, but I can never hear enough how perfect my teeth are. Now maybe not perfectly white like the teeth in a cigarette advertisement... but I mean, when I dentist digs around in your mouth and compliments more than once how amazing your teeth are, it makes a fella feel nice. 36 years on earth. No cavities, fillings, braces, Bridges, root canals, caps, grills, fronts, backs whatever... perfection. And now that I have found this great dentist and I'm still on the Army's duke, my teeth will stay great! read more

Dental Care Associates - Dental Office Hours Of Operation - General Dentistry Near Me - Niagara Falls, New York

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Dr.DeRose and his receptionist Brittany are HORRIBLE! He rushed, cancelled appointments last minute, ridiculed his hygienist in front of me! And barely examines. He slides his fingers across your gums and feels he's done. You literally have to ask for him to look at things, a thorough dentist would identify to you! His receptionist is rude and unprofessional as well. Wish I would have looked at these reviews sooner to see similar experiences! DeRose is Definitely a No-Go!!! read more

very unprofessional! I received a letter that they stopped taking my insurance, but my upcoming appointment still stood when I showed up I waited 30 minutes in the waiting room until I went back and asked them what was going on and they just told me they don't accept my insurance anymore yet. Nobody called to cancel my appointment. I showed up on time to my appointment, at least be mindful when I check in to come and tell me instead of wasting my time while I sit there read more

Tried calling as a new patient. I followed the process -- left a message and waited two days for a phone call back that I never received. Tried calling again on the third day and no one would pick up the phone. I tried the New patient AND all of the office extensions and not a single person picked up the phone to help. read more

Very friendly staff. Easy check-in. Excellent care. Teeth cleaned and checked thoroughly.

I have never had a worse experience trying to make a new patient appointment. The receptionist was extremely curt turning into rude. And gave me false information about my ability to be seen there due to my insurance (absolutely bonkers). I then told her thank you very much and she made my option to NOT become a patient there so incredibly easy. Beware, they don't have the best reviews and my own experience with them backed them up. read more

I went to get a molar extracted on Wednesday that I was scheduled to have extracted last spring by Dr DeRose. The office was closed last Spring because of covid and I hadn't rescheduled till earlier this week. The nurse looked in my mouth, told me it looked like a simple extraction, asked me to put my mask back on and she'd be back with the dentist. Dr DeRose didn't even look in my mouth, told me he wasn't going to pull the tooth and wants me to see and oral surgeon in Williamsville and gave me an antibiotic. There is no inflammation or pain, no reason given other then hes not doing it, and the antibiotic would stop any pain I have. Well its not pain, its sensitive because the root is exposed from my periodontal disease. I asked if there was a closer practice I could go to through his receptionist Jillian, for its winter and the Williamsville practice is 25 miles away. She insisted that there wasn't, unless I paid full price because my insurance wouldn't cover the cost with any other local oral surgeon. I went through my provider list on my dental insurance website and found a local practice that accepts my insurance but they requested the referral from Dr DeRose. Jillian and DeRose REFUSED TO GRANT THE REFERRAL TO ANY OTHER ORAL SURGEON THEN THE PRACTICE THEY WANTED ME TO GO TO! And she furthermore bad mouthed the practice I requested the referral to be sent to. Today, I was able to pick up my x-rays from Jillian, but even after reporting this to my dental insurance, they still refused to grant the referral. I will not be returning to this practice and I do not advise anyone else to see this doctor. I cant speak on the other dentists at this practice because I didn't see them. Allison, DeRose's hygienist is phenomenal. But I can no longer support this practice after the way I was treated. read more

I was a patient of my previous dentist's practice for over 30 years. When he retired he sold that practice to a local practice with multiple locations. The care they provided did not meet my expectations. I found Dr Vaughn at Dental Care Associates through a recommendation on a social media page for my local community. The facility is very modern and clean. Social distancing and hygiene procedures are in place. The staff is friendly and attentive. I was taken back to an exam room promptly at my appointment time. I was initially seen by a dental assistant who asked me questions pertaining to my current issue and took an X-ray. A few minutes later Dr. Vaughn came in and introduced herself. She discussed my issue clearly and then addressed the matter. I found her to be very friendly and knowledgeable. Her demeanor put me at ease. I was comfortable through out the process. I have a follow up appointment and cleaning booked. I would recommend Dr. Vaughn to those looking for a dentist. My wife who has a phobia about going to the dentist will be moving to Dr. Vaughn too in the near future and I feel that she too will be comfortable there. read more

Hands down best dentist I have ever been to...I had previously had a cavity filled at Alliance Family Dental an he did a horrible job it cracked within a few months and didn't even fix the outside of my tooth which was the entire problem to begin with. Dr Michele Vaughn was extremely professional and very friendly she kept making sure I was ok the entire time an did an amazing job. My teeth feel like I had nothing done to them an I am no longer sensitive to hot and cold things. I actually have two more appointments with her coming up and cant wait and i usually hate the dentist. If you need dental work done this is the place to go Dr. Vaughn and her team are absolutely amazing! read more

Dr derose is not a good dentist very rude and arrogant, needs a class or two in people skills. Also likes to bash other dentists work and is always in a rush. read more

If you go to Dr. Devantier, request to not have Karen work on you. She is a very weird and rude person, i felt trapped listening to her rambles and complaints. She should not work with people. read more

Very nice customer service and knowledgeable staff happy I found this place also have referred my husband here he loves it as well

Dr Christopher Englert is a horrible dentist. I paid for a porcelain dental bridge and he unethically put in a zirconia bridge. I had a terrible allergic reaction. He would not remove it . I had to go to another dentist that wasn't unethical to have it removed. read more

I too went to see Dr DeRose. The hygienist was wonderful. Dr DeRose definitely does not have a good bedside manner. He looked at my X-rays and said I'd have to see an Oral Surgeon to remove retained root fragments from previously extracted teeth. These teeth had been removed greater than 20 years ago and I've not an one iota of problems. I did some research, it revealed that if retained root tips are giving no problems to leave them. One can get into more difficulty digging around in the jaw trying to remove the root tips. Dr DeRose didn't even look in my mouth!! I do not have the financial resources or it would eat up my limited Dental Insurance plus more to see an oral surgeon to dig around in my jaw. I requested my X-rays and then Covid hit. I'm currently looking for a Dentist that accepts my Dental Insurance and won't eat up the entire yearly amount just getting X-rays and a cleaning. read more

I see Dr Vaughn at DCA she is wonderful and does great work! Diane is my hygienist and she does a great job! My teeth feel great after she has finished. My husband , brother and grand children all see Dr Vaughn and they just love her. Staff is awesome and friendly and helpful. Never have had to wait more a few minutes for anything. I feel this a top notch practice! read more

Just had my first appointment here and to say I am so relieved to have found Dental Care Associates and Dr. Englert is an understatement. His hygienist Danielle is so nice and gentle and the staff is so friendly. If you are in need of a dentist, dont be afraid call Dental Care Associates - you will not be disappointed! read more

This is a nice little dental clinic. They have about 15 dentists and 15 hygienists, but it doesn't feel like a dental mill. The staff is very efficient, professional and friendly and best of all, they could squeeze me in for an emergeny filling repair. read more

Dr. Lauren C. Devantier is not a good dentist. Avoid her. Try a different dentist there or go to another dentist's office.

These guys are great. I have always been nervous at the dentist, but Dr. Simpson is great. The entire staff is always warm and friendly. I have had nothing but great experiences with them since I started going to this practice in October. read more