about thier shoddy service. After cutting into my tooth nerve mid operation and causing me the most…read morepain I've ever experienced in my life. Watts then referred me to another dentist to complete the work while in pain. The dentist they referred me to then told me the work Watts did was bad. Watts them lied and said that they offered to redo my work and I declined (this was a lie)which why would I let them back into my mouth after that? Only after my insurance agent got involved did they fold? I will be speaking about it in full on my podcast Medicine Ball Ls3 on ALL DSP and coming back to update once the money has been refunded. But this was absolutely ridiculous up to the fact that they tried to hide me in the back room because A grown man was crying in the office in pain and they didn't want the other clients to see. Meanwhile, they boast perfect reviews and being one of the most stress-free and caring dental offices around. After my experience it leads me to believe that they either paid for the reviews or they are coaxing their guests to give them a review and exchange for some type of incentive. To be continued.....

Absolutely the best with my kids. I love that the xray room has make believe play items for them to…read morepretend play dentist.

These guys randomly sent me a bill a year and a half later for near $1000. I remember specifically…read morepaying half on card the rest in cash. They were upsell you out the Wazzu for dental procedures, so please seek a different practice.

Dr. Bui is one of the most empathetic dentists I've been to. The people who answer the phone always…read moreanswer quickly, and are very knowledgeable about how to handle any inquiry I have. They always have appointments available, so I never have to wait to be seen. The techs I've had (especially the one who took care of me on 6/19/2025) are incredibly kind and patient. Both she and Dr. Bui turned a horrible experience for me into a salvagable day. Thank you. The technology they use is very new, so expect that to relflect the price, especially if you have insurance like United Concordia who doesn't like to pay for anything other than a routine cleaning and the most basic type of filling (even then, they only pay half). If you get the new type of fillings, with the ceramic prints... they're pretty amazing. United Concordia will cover part of it, but not all, so be mindful of your insurance. Since it's my back molars, I needed the stronger filling, so it was worth it in the end for me. This office is awesome, but not all offices in the "Smile Generation" portal are as good, so be careful when choosing a doctor on the portal.

Seriously the best dentist and hygienist I've ever had. Some of the nicest people you will meet!…read moreThey do an incredible job and I can't recommend them enough!

Wonderful Dentist office. Dr. Downie is the best dentist, knowledgeable, kind, funny! Her team…read moreis the same. So glad I was referred here.

I had a lousy experience all because I turned 65 this year. I bought and paid extra for medicare…read moreadvantage with dental coverage. I've been coming to Dr. Wareham for several years, after a recommendation from my retiring dentist, but I had dental insurance from my employer. I was scheduled for my routine 6-month cleaning and the office staff informed me I had a $213 responsibility. I explained I had United Healthcare Advantage which is 100% coverage with -0- copay. Dr. Wareham signed the contract to be an in network provider for medicare advantage dental for United Healthcare Advantage, but wanted to pass on the cost difference of his normal fees for the cleaning to me the patient. The office said, that medicare only pays him $37 for a cleaning and $17 for an exam, leaving me with the remaining patient responsibility of $213. I asked to speak to the Dr. after she called united healthcare, because I had already spoken to them to confirm my coverage..... she claimed to be on hold with United, but when I called them back, they had no record of their practice calling. It's bad enough when I pay so much per month for my medicare advantage plan, and then your dentist refuses to obey the rules that they already contractually signed to obligate to honor.

Great staff & very professional! Building is very clean, spacious, and quite. The staff is great at…read moregetting you in on time and great with accommodating if you have special needs or need to cancel/reschedule!

Our entire family (my husband, myself, and our two children) has been going to Dr. Jennifer Vicente…read moreat Vicente Family Dentistry for more than 12 years, and in all that time we have never had a single negative experience. That alone says so much about the level of care and professionalism in this office! When we first started coming here, Dr. Vicente's father and mother were part of the practice, and they were always incredibly accommodating, kind, and honest. After they retired, the same wonderful culture continued with the amazing Iris and Frances, who make every visit smooth and welcoming. One of the things we appreciate most is how accommodating the office is with scheduling. Whether you need to repair a filling or come in for a cleaning, they will gladly put you on a waiting list and call you the moment a cancellation opens up. Their cleaning appointments book at least 6 months in advance, which honestly speaks volumes about how good they are. I highly recommend scheduling early so you can choose a time that works best for you. Dr. Vicente herself is extremely cordial and has incredible bedside manners. She explains everything she is doing step by step while working on your teeth, which makes you feel comfortable and fully informed. The billing is always honest and transparent, which unfortunately is not something you can say about every dental office. In fact, we had to leave the practice for 1 year due to a dental insurance change and go to one of the larger dental chains. That year was disappointing ~ we missed not only Dr. Vicente but also the honesty, transparency, and fair pricing that this office provides. The difference in care was night and day. We were so relieved to come back. Dr. Vicente and her entire team are professional, caring, and truly dedicated to their patients. I genuinely give Dr. Vicente 10 stars every single visit. If you are looking for a dentist you can trust for your entire family, this is absolutely the place to go!

Dr. Vicente is a diamond among all the dentistry factories around. My husband and I have been so…read morehappy since we found them. The whole staff are friendly, patient, knowledgeable and skilled! Our hygienist is wonderful and has such a nice touch. I used to hate having my teeth cleaned but she made it pleasant! We feel seen and cared for.

April my hygienist has made my experience a lasting one that I have referred family and friends…read more She always makes me comfortable at all my appointments. She has a way with people kind and loving. I will continue with her as my hygienist and recommend her to others .I rate her always a 10++++

I've been coming here for over 6 years but my dentist has left and now my last two hygienists have…read moreleft. The work I've received has been good. I've had a couple hiccups with my Invisalign work but it all worked out in the end. The facilities are always clean and always plenty of parking. I'm just wondering why everyone's leaving this office. They are short staffed and I couldn't get a routine cleaning appointment until January 2023 on a cancellation (not by me) in early December.

These people really care about you; called because my little brother was experiencing pain, and he…read morewas able to get a root canal, & crown same day ... on a Saturday no less. They say they take insurance, but since my brother didn't have any he was able to get set up on a payment plan so that he still was still able to get the treatment completed same day. I really appreciated that possibility, and I know he did too. They told me they are open 7 days a week which is unique for a dental office, I'd say.

The doctors are really pushing for your money with all the newest dental technology that you don't…read moreneed and pushing for treatment plans for a disease that I didn't even have. I will not be back and have let my insurance know about this scam. My husband went today for cleaning and they also want to do deep cleaning on his teeth like they want to do on mine... I just have been in Brazil 3 months ago and my sister is a dentist and told me everything is good and also clean it. 3 months latter I went to do my cleaning with them, Dawn, very impolite woman wants to do a deep cleaning and told me, if you don't want, why you are here? I was in chock! Didn't say nothing, because if I start she will be fired for sure.

Hess Orthodontics in FishHawk is amazing--Dr Mesha and Dr Uririch are fantastic!Truly!read more

Staff is always very nice! Scheduling was easy and they worked with our schedule. I definitely…read morewill be taking the rest of my kids here.