My son is 5 and can be quite a handful at times, but the compassion and care that Raymond has shown is unmatched! He makes sure he is comfortable, puts cartoons on to distract him and has made getting dental work such a carefree experience! Could not recommend dental depot more! read more

I had to do an emergency appointment after knocking my two front teeth out while on vacation :/ They were able to get me in quickly and Dr. Yousef extended himself to make sure that he could do as much as possible. I had to get two root canals because my nerves were exposed and he seamlessly reattached my teeth as a form of temporary crown until I can get actual molds made. He was professional, kind, and did a great job explaining with transparency. If I wasn't from out of state, I would absolutely switch to this office. The whole team was pleasant and attentive. Amazing job! read more

fucking piece of shit and scammer! how tf you say my $500 bounced back to my bank account but it never did and now yall want me to pay YALL 1,000!! Fuck off and stop calling me! If yall want yall 1,000 from yall debit collector then yall need to give me my $500 back! Or check yall employees! yall dont even deserve 1 star read more

I have been a patient of this dentist for the past year and trusted him to make my dentures -- that was a mistake I regret. After nearly a year-long battle with another dentist, Medicaid finally covered the dentures, which were supposed to include two soft relines and adjustments. However, I later discovered that both Medicaid and Medicare were billed and paid, and I was also charged for additional procedures that I do not believe were ever performed. The cost of seven simple extractions came to $1,637.81, which seemed extremely high to me. The relines that were originally included are now being withheld unless I pay out of pocket. I am now left worse off than before, with dentures I cannot use properly and no benefits remaining. At one appointment, I overheard the office manager say, "She only has a thousand, we can work with that," which made me feel like my coverage was being treated as a target rather than my care being the priority. Despite my requests, it does not appear this office intends to correct the situation. I will continue pursuing other avenues to make this right. In my opinion, patients should be very cautious when choosing this provider. read more

I'm going out of my way to leave a review for the dental depot location near 145th St. (across from Dairy Queen) All the staff at the front desk, had amazing customer service and professionalism. They had welcoming smiles, exhibited knowledge and patience. A lady in particular-Lacamra was exceptionally sweet and kind And offered assistance with filling out my paperwork. Dr. Van VU is always so professional and educated about his field of work. He was able to identify an abscess on my daughter's gums through x-ray and advocated for her to be seen by a pediatric specialist. I'm so thankful he was able to catch that before it caused major damage. I would highly recommend this location read more

Took great care of me! Very comfortable, great customer service. Went in to get my tooth pulled, came out with in 20 mins. I love the urgency, will be back! read more

I had an infected tooth with a hole in it! It was hurting so bad! I called Dental Depot North OKC and they were able to get me in the next morning. It was an awesome experience! I have very traumatic experiences with dentists before but the staff at Dental Depot North OKC were a huge step ahead! The caring and professional staff from the professional, kind and quick Dr. Vu, to the wonderful Zain who patiently and gently numbed me up, to the receptionist Kelly who booked my next appointment and was so cheerful and answered all of my questions in a lovely manner I recommend this location whole heartedly! read more

They have taken great care of my kiddos and were even able to squeeze them in when needed. They are super friendly and make sure my kiddos feel safe and important. read more

This review isn't in regards to Dr. Vu, I have not had the best experience with the front office or "Treatment Coordinators". I need to have a lot of dental work done. It seems like when one treatment is started I have a problem with another tooth. I inquired multiple times per phone call, in person wanting to know what was left, compared to what has been done so I could budget make a plan. Front desk would inform me, someone would look over my chart and call me, or I would be referred to the treatment coordinator who would tell me the same thing. NO ONE would call me. I even asked Dr. Vu would referred me to the front/treatment coordinator. After having enough dealing with the front desk and their lack of efforts I addressed the problem with the office manager. Did it help? Nope. Fast forward to May 2021, I call to schedule appts, for June ... the person who initially answered the phone didn't fully understand what I was wanting done so Caleb (treatment coordinator) got on the phone and set me up two appts. I asked him how much it would be, he reassured me several times, that he would look over my treatment and call me a couple days before my appt and let me know how much it would be. When dental depot called to confirm my appt, I let the receptionist know one of my teeth has began to break, but it wasn't bothering me I wanted Dr. Vu to take a look at it. I make it to the office and I get checked in. Caleb calls me to the treatment/check out area. He's not very friendly, or welcoming. While shaking his head, he informed me NOT discreetly with people around that could hear our conversation, very judgmental, rude tone stated... "Dr. Vu said he's not starting any treatment until all the crowns at delivered.." he was referring to the broken tooth, which I said was NOT bothering me I just wanted him to look at it. I told him he was supposed to call, acting inconvenienced, he glanced at the screen shaking his head and said $XX, made a huff sound still shaking his head he noticeably, loudly added up the numbers on calculator and said $XX. While adding the numbers up, Dr. Vu came up to the desk and grabbed something and told me hello, and walked away. Caleb then proceeded to say "what are YOU having done today?" "What can YOU afford??" I said I was there for what I was scheduled for, he said again "what are YOU having done, what can YOU afford?" This is all happening with staff, and other people present, i watched one tech stop and look at me. While Caleb was still being rude and unprofessional, Amanda stepped in and directed Caleb to speak with Dr. Vu... My excitement had quickly turned to shame, embarrassed that other people could hear what was going on and how Caleb was treating me. I felt so embarrassed, shamed I walked out of the office. I contacted the office, I spoke with a team coordinator who had nothing but excuses "Dr. Vu wasn't there, Caleb didn't know what Dr. Vu wanted to do.." I seen Dr. Vu, this was a lie. Caleb knew, he scheduled the appt and reassured me he would call me to go over the costs prior to the appointments. Once again, this was a lie, no one ever follows up. I had exchanged texts with dental depot, shortly after making it home I received a "sorry we missed you.." uh.. no you didn't I walked out! Later that afternoon I received a text from management. "Hi Tamara, I appreciate the additional information and I'm sorry to hear about the overall experience you've had throughout this process. I was able to speak with the office leadership this afternoon to review this additional information and address those coaching opportunities for our team. If you have any additional questions or concerns regarding this situation, Rebecca and Julianna, our office leadership, would be happy to help you further." How does this justify, or even begin to make it right? The person I spoke with had nothing but lies and excuses, and this helps your office with coaching opportunities? This doesn't make it right at all! I advised them to cancel future appts, I received messages "sorry we missed you... blah blah" they never canceled the appt. front desk doesn't follow through with anything! read more

Super friendly and I had no issues. A tech or dental assistant cleaned my teeth and did my x-rays, a hygienist did my scaling, and lastly the doctor checked my teeth and went over issues. No cavities this visit so, can't say anything on major services, but for cleaning and such I had a good experience. I just wish they required masks at the front entrance. Another client of this place decided to sit next to me, and started coughing in my direction, gross. So, 1 point off for the fact that we are in a pandemic, and this being a place of hygiene yet, not requiring masks. read more

Everyone at this clinic is professional and so friendly. I mean everyone. They always do a thorough job. Doctor Van Vu is an amazing dentist. He takes the time to answer all my questions and concerns. I really enjoyed my time coming here. read more

I love the staff at this location! The music is my favorite! And my cat is also a big fan of the team! Thanks for the amazing service! My teeth look great! read more

Dental Depot - My cat enjoying his time at the office. - Orthodontists Near Me - Oklahoma City, Oklahoma

i was scammed and lied to. they said i had 8 cavities. it was fishy because nothing felt wrong with my teeth, so i went to another dentist. the new dentist showed me the xrays and said i had nothing wrong with my teeth. read more

Titalt great service and stead fast In their work. Thank u guys I am paraplegic and they were very accessable

I had an amazing experience with the team here at Dental Depot. From the consultation, to the treatment visit, to the follow up; they made sure I understood the whole process and felt supported and comfortable. Everyone here is extremely helpful and kind, and I would definitely recommend this spot to anyone ! read more

Dr Omar is an awesome Dentist. My visits with him are always awesome. The Only person that should not be working there is a person by the name of Annette. Thanks goodness she is not a dentist, and she works at the counter. This person needs a training on how to talk, how to address patients. She is very rude and very shitty with a nasty sick attitude. I was talking to her about the billing and how much it will cost me and before I finished my sentence she snapped and start yelling like she owns the place. I never seen a worker refusing to deal with a patient. I complained to the manager, but I think she is BULLYING everyone in that place. I was trying to find the HR phone number so I can file a complaint but to no luck. Just a NASTY, RUDE, Bully person. read more

I've been coming to this location for years I usually don't ever have a problem and most the people here treat you with respect and in a kind manner. The older lady with glasses and a all blue attire who did my cleaning wasn't paying attention when she had a power drill cutter in my mouth looking away twice and also had a very condescending way with her words even though she was soft spoken, it left me thinking she doesn't care about the patients who are under her care. I walked in with a happy respectful demeanor, the starting cleaner and head dentist had a similar energy leaving me feeling good until she came along with the "someone pooped in my cereal and I ate it" attitude as-well with her backhanded remark. I felt very mistreated. read more

I am going to write a review on this place because I'll be honest...I had an amazing experience here. First off Edmond needs to hire more hygienists. It's a shade that I was outside of my regular schedule and given a 3mo appt as their next available. It's laughable actually. I was referred here and called Friday at 3 and was in the chair Monday afternoon. Staff were all amazing. Everyone was super friendly and accommodating. My iPhone decided to die with 89% on the battery (thanks IOS 10) and one of the guys who worked there let me charge my phone while I had my X-rays done. Then I was able to tell my fiancé where to pick me up lol. The hygienist was extremely friendly and helpful and explained every part of my exam and how to better care for the areas I could work on. She was very thorough and they gave me a gift bag which had a BUNCH of stuff in it, including a t-shirt lol. So cool. I am going to post a pic of me in it just for this review lol. I already made my next appointment with them. The dentist was also very nice and seeing how I didn't have to get any work done, it was a short but sweet meet & greet :) Thanks Dental Depot on Pennsylvania. You guys rock! read more

My child and myself came here. Both great experiences and we both usually hate dentist. Will be my new spot

My son and I had an absolutely amazing experience with Dr. Vu and his entire team! My family just relocated, so I have felt extremely nervous about finding us dental care with someone we can rely on. I am so excited that we chose this office! Every single person that we worked with today was kind, professional, efficient, I would give more stars if I could. The front office was so sweet and organized, Kha and Michelle helped my son and I with our care and were so accommodating with the both of us. Dr. Vu was very gentle with my son, everyone was an absolute pleasure to work with! This was my son's first dental visit and the team was so fabulous from start to finish. I am extremely relieved that we found an office that will provide amazing dental care for my family! read more

I recently went to Dr. Chang at Dental Depot and i would have to say that he's the best Dentist in the area. I've been to several in the area and i'd say most everyone is more interested in generating business then doing the right thing for the patient to the point of being crooked. So Dr. Chang is head and Shoulders above the rest. I'd recommend him to anyone, not only is he talented but he's honest. I have other work to have done and expect that Dr Chang will do a great job both with his skill and with his integrity read more

I made an appointment today for a regular teeth cleaning. But instead, they insisted that I must have a deep cleaning and refused to do the regular cleaning I had scheduled. I walked out instead of having the deep cleaning that they demanded, which was far too expensive and risky for me to have at this time. read more

Super inclusive staff and very friendly environment! They always take such great care of my kid and I appreciate it so much!

BUYERS BEWARE!!!!!!!!!!!! I am quite disturbed at the janky practices of this office. We have been customers of dental depot for over a decade and I have never experienced such foolishness and disregard for people that are responsible for your salary. My oldest daughter first started dealing with the Dental Depot Orthodontics in November 2018. Up to this very moment she still has her braces on August 2023. She has been through 3 different orthodontist, and now here comes the forth. We were never notified any of the three times they have changed that the change was going to take place. They never called, sent mail, sent a text, or an email notifying us that there was a change or transition happening. My daughter as supposed to get her braces off two years ago but the first and second orthodontist Dr. Alex Romaro and dr. Kate Blanchet. I could have the spellings wrong, however they missed crucial pieces of her treatment and by the time she got to the third orthodontist she had to try and fix and correct what they had failed to do by extracting an additional 4 teeth. This morning we arrived for our 8:45 am appointment that was confirmed through text at 9:45pm on August 16th via text, only to be told that once again they were changing onto another orthodontist, and they would have to reschedule. Mind you we were set to take my daughter back to school August 16th since she is going on her second year of being in college. They told us that not only did they switch orthodontist, but that the new orthodontist didn't have the necessary credentials and couldn't work until the requirements were satisfied. I have been patient, and have literally maintained cool through faulty billing practices, rude and unprofessional staff, and through all the changes, but they never even offered anything but to take pictures and that they would get her in when she returned home in October or November. This is the worst customer service and dental treatment we have ever received and my other children will not be going her to have there Ortho treatment as they can't seem to get right. Don't go to this office!!!!!! read more

My family has always used Dental Depot but when my daughter needed braces I got all sorts of recommendations from friends. Went to 4 different orthodontists who wanted to do phases and each was a pretty penny. Dental Depot gave me 1 price which was WAY lower than the others. So far so good, I'm pleased and happy with the staff and progress. read more

I've been here multiple times over the last year, here are my observations... - I've never been more sore than I have been after procedures here. After a few decades of dental work, no matter how simple the procedure, I am always sore for several days to a week. - Both of the main dentists are very nice. They move very quickly though, which I think contributes to the first point. I think they move so quickly because they have so many people they are trying to see at any given time. Too many if you ask me, but I get trying to make a profit. - The front office staff is always very nice and easy to work with. However, taking away weekend appointments does not help trying to get in when they were already difficult to get an appointment if you work 8-5. I know that has nothing to do with the front office staff, but it has made it nearly impossible to get in if you work. - There is one lady that assists one of the dentists. She is very nice, but she is punitive with her work. What I mean is, if you don't have your tongue where she wants it, for example, she pushes down harder or does whatever it is harder, often making it worse and making you gag. If your tongue was there in the first place, it is most likely that she was gagging you a bit to begin with. I never have that issue with either of the dentists. She needs to learn some patience and caring with the patients, I think. - Overall, this is the best place I have found in the area, and the dentists and most of the staff are very nice and easy to deal with. But these are the things I see that they could improve upon. read more

I went to Dental Depot (Penn Station) over Labor Day weekend when my fake tooth popped out (note to self: do not eat caramel lollipops). They were the only dental office I could find that was open on a weekend holiday. They got me in immediately and fixed my personal emergency of looking like a hillbilly. I had such a great experience, that I decided to book my 6 month check up with them as I was new to the area and hadn't found 'my dentist' yet. This past January marked that 6 month check up and it became the worst dental experience I ever had. I saw a different dentist (Dr. Nisha Gray) this time as she is the 'regular' dentist on staff at that location. Since it was a Saturday, it was very busy (to be expected). The hygienist took me back and took my x-rays, but she had no idea how to work the office xray machine and needed to find someone to help her (red flag #1). Once she figured out the xray machine, she sat me in the patient chair and told me she didn't have enough time to floss my teeth properly, so she showed me how I "should" floss teeth correctly in a mirror, then proceeded to quickly floss my teeth the 'fast' way. She was a very nice person, but was so caught up in talking, that she forgot to polish half my mouth (red flag #2)! Dr. Nisha Gray took a look at my xrays and told me I needed a crown and 3 fillings (I brush my teeth at least 2x/day and go to the dentist every 6 months, so I was not expecting to get this much work done). She had the hygienist numb my mouth before the procedure. As Dr. Gray approached my mouth with the drill I told her it didn't feel numb enough, she assured me it was, but I demanded that she double check before drilling into my teeth. Good thing I did as they determined the hygienist forgot to dumb the roof part of my mouth (red flag #3). Once I was properly numbed up, I was in the chair for almost 4 hours getting my procedures done. I was numb when I left the office, they said if anything felt off (like the crown) to come back so they could fix it. Once the numbing wore off a few hours later, the crown was definitely off and the other 3 fillings felt shallow to me. Based off the experience, I went back to Dental Depot the following Monday, and demanded that I see another dentist as i'd like a second opinion on what was going on with my mouth. The second opinion was the best thing I could have done. The other dentist Dr. Josh, informed me that fillings were never put into my teeth! He had to re-do the entire procedure that Dr. Gray had done 2 days earlier! (red flag # 4). Fillings are Dentistry 101, and Dr. Nisha Gray forgot to put fillings in my teeth! After battling with the office managers and owner of the OKC Dental Depots for months, they finally reimbursed me for the lack-of-fillings. This didn't make up a 3rd of my overall bill, or how swollen my mouth was for over a week with the hack job that was done, but was better than nothing. If this review stops anyone from going to Dental Depot, I'll be happy. Please get a recommendation from friends/family/co-workers and DO NOT go to Dental Depot. Go to an experienced Dr. at an established business so you don't leave without fillings in your teeth! read more

Do not take your children to Dental Depot! Just because it looks like a train station doesn't mean they cater to young children. My son was already nervous about getting a filling and it was a challenge to have the hygienist numb the area that needed work done. When the dentist came to work on his filling, he already came in with an attitude. All children can sense negativity from any adult. Instead of speaking gentle and with understanding of what a 5 year old child (experiencing a filling for the first time) could possibly be thinking, the doctor raises his voice at him stating "You are scaring the other children and I need you to stop! I know you are not hurting! If you continue, you and I are going to have a conversation in my private room! So I need you to stop right now!" I was in shock. However, I was trying to understand both sides. Until, June 22nd when both of my boys were scheduled to go in (another 2 fillings and a cleaning) at 4pm. When my husband took them, both children were removed from the schedule. I scheduled these appointments one month in advanced and entered it into my calendar. When I contacted them myself, the office stated that its because the Doctor doesn't schedule any appointments after 3pm. I never received a phone call! Instead my husband wasted his time from his busy work schedule and missed a meeting for a company that never contacted neither one of us about the doctor removing them from the schedule! This is the most unprofessional dentistry establishment I have ever been. We will be seeking a more kid-friendly dentist that have more experience with young children of all ages and know how to work with all different models of children. I gave it two stars instead of one due to the nice and patient hygienist. She was so awesome with my son even when he was nervous and full of anxiety. If you have children, just contact an actual pediatric dentist. They are more experienced and are kid-friendly with ALL children. Parents DO NOT WASTE YOUR TIME GOING HERE! read more

I have been taking my kids to Dental Depot ortho at this loction for years. I have had three children in braces and currently have two still in braces. The staff has changed since August and not in a satisfactory way. The office staff is demanding and rude, they refuse to work with their customers. We showed up early to todays appointment and was greated with a receptionest that barked at me that I owed her a late fee from a previous appointment that had to be rescheduled. When I asked questions she refered me to the office manager. I had thought that issue was resolved, but it seemes it was not. My child and I sat and watched people who had appointments after us come and go as we sat there. when I told the staff we were leaving because we had to get back to school, the staff scolded me for being early and for leaving befor being seen. One of the ladies decided it was her place to continue scolding me for our attendance in the office over the past months. Since new staff have taken over the office their records have been a mess, they haven't kept up with past appointments but threw false accusations about our payment history and appointments. My other child who is to have the same orthodontist has had her records moved to another location in another part of the state over an hour drive away and it has been impossible to get those records back where they belong or tho get her seen by the orthodontist. when I ponted this out I was called a liar by the staff and told that we needed to find another orthodontist. So my recomendation to all those who look at this do yourselves a favor and find another orthodontist/ dentist. You will not receve any thing that resembles customer service here read more

The decorations and model train set gave the place character. The doctors there are nice, they know what they're doing. They addressed any problems my teeth had. They gave me a toothbrush and T-Shirt. That was really nice of them to do that kind of thing. They didn't have to do that, as many would know that T-Shirts cost a lot of money to make in bulk. read more

I went to see the dentist on June 17, 2015. At that time a treatment plan was drawn up for me and the following amounts were determined: The estimated treatment cost was calculated at $4836. They estimated that my insurance company would pay $3868.80. Had they actually verified my insurance, and I'm sure they did, they would have found that my insurance has a yearly maximum benefit of $1500. However, I'm assuming that my insurance is going to pay what they've noted on the treatment plan. My portion of the treatment was $967.20, which I paid before treatment started. Some six months later, they sent me a bill totaling $4603.80. Mind you, the whole time I was going for treatment I kept asking if there were any issues with my insurance and they kept telling me "no". They kept reassuring me that everything was paid in full. However, had I known that I had reached the maximum benefit, I would have stopped treatment. I do not think it is fair that they are now expecting me to pay this bill. I spoke to an Amanda in the office and she indicated that there was a clerical error in my billing, and she basically told me that they were doing me a favor by reducing my bill by 50%, so now I owe them $2100. I do not think it is fair that they are expecting me to pay this bill and I would like some help in resuming this matter. I believe I should not be charged for these services because it was never, at any time, communicated to me that I had reached my yearly maximum. I am more than certain that Dental Depot knew this when they verified my insurance, and were deceptive in leading me to believe that my insurance would reimburse them more than the $1500 yearly maximum. read more

I am a year into my orthodontic treatment and I really couldn't be happier!! Dr. Romero is amazing and his staff is great!

I wasn't going to write a negative review but, Dental Depot on Penn has pushed me. I have been going here off and on for years and have experienced good service but, as of late, there has been a shift. First appointment this year, I make it at 9:30am, I wait an hour for the dentist to see me. To add insult to injury, the office gave my insurance card to someone else. One of the receptionist did go out of her way to retrieve the card from said individual and deliver it personally to me, at home, in the evening. I didn't write a review then because, everyone makes mistakes, everyone has a bad day. Appointment #2, I make it at what ever o'clock in the morning, it still takes the dentist an hour after said time to see me, and when he does, my service can't be completed because he ordered the wrong colored crown. The dentist ordered the whitest color crown on the scale. THE WHITEST COLOR. When I asked him why he did that, the responce was, "did we talk about bleaching your teeth". No, no we didn't. So, he had to send the crown back to the lab to be stained a bit. In the meanwhile, I am stuck with a temp crown that smells awful and keeps falling out. My appointment gets rescheduled for a week later and the day before my appointment, the office calls and tells me it is going to be another week and there is nothing they can do about it. So, now I am stuck with a funky temp crown that keeps falling off all because the dentist didn't match the crown to my teeth the first time. Three weeks stuck with a temp crown, two of those weeks are do to Dental Depot's error. I have to get a 4k tooth implant on my back molar but, after I get my crown, I am finding another dentist office to go to. I will let them take my 4k out-of-pocket money. Dental Depot shall not get it!!! read more