My husband saw the dentist for an abscessed molar. The left side of his jaw is swollen twice the…read moresize of his right side. THE DENTIST couldn't figure out which tooth was causing the abscess, then suggested extraction and bone graft. When he declined the $1000+ immediate treatment, she went straight to drug seeker mode. No plan for fillings or anything. She told him, in a very accusatory and rude tone, that they won't keep doing refills on antibiotics (he isn't on antibiotics, yet) and they WILL NOT be giving him painkillers. What the heck!?! They were so rude and disrespectful. We won't be going back, and recommend that if you need LEGIT dental work, don't go there.

This was our first visit to Crescent Dental, and will be our last!…read more My wife cracked a tooth on a Friday afternoon, and our regular dentist was closed. My daughter was a patient at Crescent, so we thought we would try them, and a least get my wife some temporary relief until we could see our regular dentist on Monday. It was decided that the tooth needed to be extracted, and so that was done. The wound was bleeding terribly in the office, but since it was Friday afternoon we were rushed out and given a few guaze pads. Once we got in the car to head home, the wound started bleeding even worse. Since we were still in the parking lot, we went back to the office and tried to get more guaze, since by then my wife was bleeding profusely. Once we finally FOUND someone in the office, they gave us like 3 more guaze pads (generous!) and sent us on our way. (Luckily Wal-mart was close by and I was able to buy a couple packages of guaze). Later that evening, the bleeding had still not stopped so we decided a trip to the ER was in order. We found out there, the stitches done by the dentist were not ample to close the wound (an exposed vessel) and it most likely would have never stopped bleeding. Then, for the icing on the cake, a few weeks later my daughter was harassed (both by phone and in person during an appointment) in regard to an insurance question on OUR account! She is not listed as a billing contact, and is not even on the same insurance policy as my wife and I. Why was our billing information disclosed to a family member when WE had not even been contacted about the issue? (which was easily rectified once we were informed of it (second hand)). Needless to say, we wont be coming back, and will not recommend Crescent Dental to anyone.

The staff turn over is high. From the front desk to the dentist. Billing don't know what they are…read moredoing. Was a good office don't know what happened to them. If I could give a lower rating would.

WORST EXPERIENCE EVER!! i don't even know where to start...maybe the hour and a half wait for my…read morehusbands appointment when he was told to get there 30 mins early for a wisdom tooth removal. before he could even fall asleep they cranked up their music and the oral surgeon said "okay let's be fast boys!!!" knowing my husband was uncomfortable being there. so unprofessional and absolutely did a rushed job! the drugs wore off on the car ride home and he was in so much pain and 100% SOBER 1 hour later!! he could not sleep and felt everything immediately after! They DO NOT SCHEDULE FOLLOW UP APPOINTMENTS FOR SURGERY?!??!!???!!!! The lack of communication beforehand was so inconsistent...we were told that my husband would be FULLY ASLEEP AND KNOCKED OUT!! NOPE... he heard EVERYTHING!! the cranking, the cracking, the pulling EVERYTHING! The biggest red flag is that he didn't sleep after wisdom teeth surgery!! They have no idea what they were doing and were scared to give him too much drugs so they gave him too little!!! Wouldn't wish this on my worst enemy!!

Extremely money hungry dentist and orthodontist team…read more Find somewhere else. Wish I had checked the reviews in advanced.

I went here for a routine cleaning and an annual exam…read more I really liked how the staff researched our insurance prior to the appt and advised us of the cost, which was minimal. Dr Brossart adjusted my night guard and answered all of my questions. I was not rushed out. The staff was courteous and professional.

After a dental hygienist instructed by Dr. Drake, I think, put my permanent crown on, I began to…read morehave excruciating pain. I came back in for x-rays and was told this was normal. A few days later, there was no improvement, so I asked for pain medication. After this didn't work, I went to LR Family Dental, and was immediately told that the tooth under the new crown had abscessed. It was the worst pain I have ever felt. I have to have a root canal now. Dr. Drake offered to replace the crown, but I will never return there.

Very nice staff, my appointment was fast and easy. They care about your concerns, and are…read moreprofessional. The process of becoming a patient was quick and painless. They fixed my tooth in no time at all, with a "we'll fix it if it's not right" guarantee! Their prices aren't horrible, and I recommend their services. Smart and interactive employees. The owner is a kind woman.

I would like to go into a dentist and be able to trust what is needed. Seems like they work for a…read moretime share vacation rentals and trying to upsale services that are not needed. Pressure to make that extra dollar.

I had a really great experience here. Very friendly and kind from the hygienist to the doctors…read more Would definitely recommend!

Update: Carus Dental…read morecontacted me immediately after my review. They apologized for my previous experience with billing and informed me that the previous person in charge of billing, whom my initial review was primarily concerned with, is no longer with them. Belinda, the new billing manager, is a very friendly and considerate person. Speaking with her about my bill, she was very courteous and helpful and Carus Dental is much better off with her in charge, imo! Delilah with the central office reached out to me to see what could be done to remedy the situation and promised to email me an estimate of my next visit. She was too very helpful and kind about the situation. Good bushiness practices go a long way. Other dental practices would do well to have people working for them who are as professional and efficient as the people who work at Carus Dental's San Marcos location. ------------------------------------------------------ I asked before the visit for the person in charge of billing, Britney apparently, to let me know about all expenses that I would be charged for before the visit began; what was covered and what wouldn't be. The doctor requested certain x-rays that were not covered by my insurance which the billing failed to inform me about, again even though I'd asked her. Upon collection Brittney wasn't understanding about the situation at all and insisted that she had nothing to do with the fact that I was being left with this bill. She was pretty rude about it in fact and I found her to be very offensive.

After being a patient for many years of the San Marcos location and extending professional courtesy…read morefor them calling me to change appointments (same day) multiple times, I was surprised by them asking me to sign a 48 hour cancellation form (fee of $75) for me asking them to extend the same professional courtesy in return to cancel an appointment (same day) I was not able to make. I cancelled my future appointments with carus dental I had and will NOT be recommending them to my family, friends or coworkers moving forward.

I was hopeful this would be a dentist using most up to date data to go with the new 2019 facility…read moreand most likely equipment. Unfortunately the dentist is your typical drill and fill dentist. He suggested a young man not yet 18 have pre cavities filled. As a nurse I was aware of Texas Health Steps continued education website and have viewed many videos. This dentist is not Texas Health Steps compliant as he is filling and drilling early or pre cavity decay. I suggest The Dental Arch as they will not drill and fill pediatric patient teeth unless absolutely necessary.

The best Dr. Gomez in San Antonio TX, the staff well qualified and knowledgeable they have a top…read moretechnology.

Absolutely horrible!!! The Cibolo office looks very kid friendly, looks can be deceiving. The Dr…read more (after we pulled our screaming crying soon from his chair) said the reason our son was acting this way is because we allow it. What the heck, I don't need parenting advice from my dentist.

I took my 4 year old here and it was a wonderful experience. My daughter actually wants to go back!…read moreI wish there was a place like this when I was a kid!!