The staff turn over is high. From the front desk to the dentist. Billing don't know what they are…read moredoing. Was a good office don't know what happened to them. If I could give a lower rating would.

WORST EXPERIENCE EVER!! i don't even know where to start...maybe the hour and a half wait for my…read morehusbands appointment when he was told to get there 30 mins early for a wisdom tooth removal. before he could even fall asleep they cranked up their music and the oral surgeon said "okay let's be fast boys!!!" knowing my husband was uncomfortable being there. so unprofessional and absolutely did a rushed job! the drugs wore off on the car ride home and he was in so much pain and 100% SOBER 1 hour later!! he could not sleep and felt everything immediately after! They DO NOT SCHEDULE FOLLOW UP APPOINTMENTS FOR SURGERY?!??!!???!!!! The lack of communication beforehand was so inconsistent...we were told that my husband would be FULLY ASLEEP AND KNOCKED OUT!! NOPE... he heard EVERYTHING!! the cranking, the cracking, the pulling EVERYTHING! The biggest red flag is that he didn't sleep after wisdom teeth surgery!! They have no idea what they were doing and were scared to give him too much drugs so they gave him too little!!! Wouldn't wish this on my worst enemy!!

Everyone was Very personable and professional…read more Clean Waiting room and exam rooms. Busy but not loud.

Fantastic dental office! The staff and Dr. are very friendly, informative and very experienced and…read morequick at what they do. The office is very modern and up kept. They bend over backwards for you- I need a wisdom tooth pulled and they referred me to an oral surgeon as well as gave them all my info (insurance, etc) and I got the appointment set up right there within 10minutes! A fabulous team that I recommend!

Excellent care Exceptionally friendly qualified staff…read moreAlways quick to work me in Prompt in returning my calls

The best dentist in the area as far as I'm concerned! Looked for 4+ years and she's amazing!read more

Bedford Family Dentistry always provides skilled and professional care. I have never waited more…read morethan a few minutes to be seen. One other outstanding aspect is they don't try and "upsell" you on services. Above all, they are honest and reliable!

I was unsatisfied with my care today. I had a dental emergency and came in to get help. When I got…read morethere, I waited for a while (understandable since they were working me in) but it was pretty awkward that I could hear the staff talking about me from the lobby. When I finally spoke to the doctor, he said he could schedule me in for next Friday. I told him how I was in a lot of pain and cannot wait a whole week (my two front teeth were broken in half with nerves exposed). He said that was my only option unless I want to go on January 2nd (even further away). It was very unhelpful. I found another dentist who saw me right away and fixed my problem in 20 minutes and did a fantastic job, so I know it was an easy fix that they just weren't willing to do for me.

I had a front tooth knocked out and Dr. Andrew Webber got me in within hours for an extraction and…read morean implant. His work and customer service are top notch.

I'm so proud to be a patient of this dental office! I originally came in a couple years back on a…read moregroupon for teeth cleaning. After my first visit, I've been coming ever since. I've met Dr. Hamilton and Dr. Weber and they both are awesome! They take their time to explain to you any concerns they may have and make sure to answer all questions you as a patient have without making you feel rushed. This dental office is so clean and all the staff are friendly. I remember when my now two year old was around 5 months old and I brought him in to the appointment with me for a cleaning and the girls at the front desk watched him while I was getting my teeth cleaned. They were all gushing over him and he loved every bit of the attention he got from those beautiful girls! I'd definitely recommend my friends and family to come here for excellent dental service!

Dr Barber and his entire staff is ; caring, knowledgeable, patient, and understanding. they take…read morethe time to actually listen to you. and provide you with judgment free and supportive treatment each and every time you walk in the door! I can't say more wonderful things abou Dr Barber and his staff! if you are looking for a pain and anxiety free dentist, look no further!

While over the Christmas break, I was enjoying a tasty festive treat. About three bites in…read more.. CRUNCH! One of my teeth decided to chip and break. Bummer. What a way to put a damper in the holidays. Not having a regular dentist here in New Braunfels, raised my pucker factor as well. Luckily, my daughter had a regular dentist, and the wife recommended Rivercrest Family Dental. The wife made me an appointment, with the soonest appointment being six days later. Thank goodness I was not in severe pain. I showed up on the day of my appointment about thirty minutes early. I was greeted upon entry and asked for my driver's license and had my photo taken for the file. I had filled the paperwork online the night prior, so no lengthy forms were required before I was seen. The nice lady behind the desk told me to have a seat and told me that it would be a while since I was very early. As promised, I was called back right at my appointment time and was placed in the seat. The receptionist told me the dental assistant and Dr. Barber would be with me shortly. Shortly thereafter, a nice young lady (sorry, I am terrible with names) greeted me and went over some of the basic medical questions. Lunch break came, so then the nice young lady handed the torch over to another nice lady to take good care of me. She outfitted me with a bib, and put a lead jacket on me. Took some X-rays of my chipped tooth, then went to consult with Dr. Barber. She was very nice and we made small talk whilst we waited for the doc. Dr. Barber came in and evaluated my x-ray. He looked in my mouth and told the dental assistant a bunch of medical terms and jargon. He then gave me the low down in layman's terms. Said I would need filings, and he could fit me in quick before his next consult. He told me another assistant would be in shortly to give me the break down of the costs, and numbed me up. The assistant came in shortly thereafter and gave me the breakdown. Was up front about what the costs were, and how much my insurance would cover. I assessed the costs, and gave them the thumbs up. I could not talk as my mouth was all numb. Dr. Barber and the assistant went right to work. Dr. Barber kept me informed the whole time, told me what he was doing, and why. The pain was kept to bare minimum. The doctor asked if I had any questions or concerns, then told me he wanted to see me back in a few weeks to discuss a more thorough examination. I was then walked down the hall, paid my bill, made my next appointment, and was free to go. I highly recommend this place and highly recommend Dr. Barber. The whole process from start to finish was somewhat painless. No one ever enjoys going to the dentist, but this visit was not as bad as I thought it would be. Enjoy.

This was our first visit here for my Son and I and I was impressed…read more Dr. Rahman was polite and informative without rushing on to the next patient like you're just another number like some places I have been. She was kind and helpful to my Son in the next room giving him new ideas on how to floss better. Andrea, the dental hygienist was extremely friendly and gentle taking the time to make a treatment plan without making you feel like you were doing anything wrong currently. I highly recommend this practice and will be sending my Husband as well who really balks at seeing the Dentist. All around great experience- thank you all!

Dr Lopez has been my mothers dentist for the past 3 years. My mother often gets nervous so Dr Lopez…read morewill call me in to explain what she is going to do. . She is wonderful and explains everything. While in the waiting room a kid who looked about 10 years old was sitting with mom and the tech called him , introduced himself and brought the boy back alone. I think it's general practice for kids to go in without mother. Great idea to help kids learn to take care of themselves and talk without moms speaking for them. The dental cost are comparable to any other dentist. The lobby is comfortable and front desks staff have always been friendly. The office is in a strip mall by HEB on FM 306. Although there is not a direct handicap access you can drive up a bit along side the curb drop off your passenger and they can use the sidewalk area that is graded to be even with the street making it accessible for those who need handicap access including motorized wheelchairs .

This beautiful modern dental office is the work of art. My dentist was great. He is professional…read moreand gentle. I came for a cleaning and he was able do a thorough scan to check my gum and the health of my teeth. He preform a great job for my service. I strongly recommend this Dental Arts!

Dr Braun worked with me to redesign my smile. It required several replacement crowns and veneers to…read morecover discolorations resulting from multiple fillings and general aging. The new work looks natural and I am very happy with the results. Importantly, the restoration was at a reasonable cost.