The visit was short and sweet. Without checking my 93-year-old mother's mouth, and without…read morerequiring health clearance, they scheduled the surgery. We paid $1,140.50 in good faith up front. That was Feb. 3. We had a visit with her PCP on Feb. 4. He said she would be good to go if there would be NO sedation. I phoned the surgeon's office to confirm and was told she would be given an IV sedative. The PCP would not clear her without a cardiac workup. I immediately cancelled the surgery and asked for a refund. After numerous calls and a few emails requesting the refund and an email confirming the cancellation and the refund in process, I eventually spoke with someone in the office who was impatient and rude. She said she was waiting to see how much the insurance would pay, as my mother was charged for the consultation. She added that refunds are issued on the 15th of the month. This was in early March--one month after I cancelled the surgery. To date, we still have not received the refund, which, according to that person, was to be $869.50. The doctor was okay, the staff not so much. If you go to this doctor, do NOT pay up front. I now have to have my mother's bank dispute the charge to her debit card from Feb. 3. They ignored my requests for the email as well as my recent email asking for a receipt of the transaction that was supposed to be processed March 16. I do NOT recommend anyone doing business with this practice. It is now almost TWO MONTHS of requesting and being ignored a refund for a surgery that will not happen.

They were so money hungry. The billing department refused to check with my insurance over the…read morephone. My insurance requested a predetermination explanation because the dental insurance would not cover part of the procedure. They refused to contact them and demanded full payment. They did not care about my child as a patient. I dropped them and getting a dentist who is checking on benefits first. I felt like they were double dipping , I pay full amount and insurance pays them full price too! I felt like I was talking to used car salesman.

I've been getting regular cleanings and had previous work done at Smile Lounge since early 2025…read more Everyone is so kind, thorough and truly care about your health. I've always left feeling like I'm in good hands

New to Texas overall and of course GP. I went online to search for a dentist that look like me and…read morecame across the Smile Lounge. I immediately checked my insurance to ensure we were in network and made my husband and myself appointments accordingly. This place is clean, modern and high tech to say the least. I mean the X-ray scanners speak to the tech after the scan to let them know that the image is captured and it's charged and ready for the next image. It was like iRobot or something which is my thing as I'm a Techie . The staff was super welcoming and accommodating. Thé chair was comfy and I had the best entertainment options while I waited on my services My teeth we cleaned perfect and the exam was smooth. I'll check them out again in 6 months

What is the word count in this I cannot recommend Dr. Dinh and her team highly enough! From the…read moremoment I walked through the door, I was greeted by a warm, friendly, and welcoming staff who made me feel like part of the family. The office is exceptionally clean, comfortable, and well-organized, which immediately put me at ease. I recently had two crowns placed, and Dr. Dinh took outstanding care of me throughout the entire process. She took the time to thoroughly explain the procedure, what to expect at each step, and answered all of my questions with patience and professionalism. Her calm and caring approach helped me feel relaxed and confident, which is not always easy when you're sitting in a dental chair. What stood out most was how genuinely Dr. Dinh and her team care about their patients. You never feel rushed, and they go above and beyond to make sure you are comfortable and informed. Their attention to detail, compassion, and commitment to providing excellent care truly sets them apart. If you're looking for a dentist who is highly skilled, caring, and supported by an amazing team, Dr. Dinh is the one. I would absolutely recommend her to my family, friends, and anyone looking for exceptional dental care.

They tell you one price and after they pulled all your teeth the come at you with another bill. So…read moreyou have no choice but to pay. Then in the end just when you think it's all done. There is a balance that comes out of no where. And in order to see the dentist again there is a fee for that too. So now they've ruined your teeth. Kept the partial that you had to pay out of pocket for. But you now owe them money and have to pay for any follow-up visit. I would not recommend this place for anyone. Not even my dog!

Dr. Huang is awesome. Very patient and prudent when he treated me. His whole staff is friendly…read more(and attractive). Made me feel welcomed. I hate going to a dentist. Therefore they made an uneasy and unpleasant experience very tolerable. Prices are reasonable so my insurance picked up most of the costs. Will be back for additional work and will be referring friends.

I used to be an employee here for many years. I love Dr Huang, Dr Phan, as well as my manager, Mai…read moreand the rest of the staffs there. The dentists do conservative and honest treatment for our patients. Dr. Huang focuses on oral surgery while Dr. Phan prefers cosmetic dentistry; they complement one another. They've been practicing for over a decade. The dental assistants and front desk staffs are all well-trained, friendly, and knowledgeable. If I didn't move, I'd work with them forever!

The service at Pine Cove Dental was excellent here. Walking to the office, they greeted us as if we…read morewere like any other person and the same goes with the others who walked into their office. They explained the steps prior to the wisdom teeth removal with written instructions the appointment before which helped with the procedure leading up to the removal. The way they handled the wisdom teeth removal was expertly handled with little to no pain following the sedation, and explained what to do following the procedure. Thanks for the wisdom teeth removal!!

I was scheduled for what i thought would be a routine cleaning. As soon as they start, they stop…read moreand someone tells me they will be bring the financials in a minute. What? They bring me paperwork while I'm in the chair and say I need a deep cleaning and my part that day will be about $800, a total of $1500 or so and insurance will pay the rest. No I was not prepared for this and it was not discussed ahead of time. I thought this was highly inappropriate. After the fact, they basically refused to do any work unless i agreed to do these deep cleanings 4 times a year and after the first one, the insurance would not pay anymore. I would be paying be the $1500 each time - that's about $6000 a year for cleanings which is a money grab! The dentist also wanted to pull two teeth! I left and went to a new dentist. Both the hygienist and the dentist said I didn't need a deep cleaning. He also saw no reason to pull the two teeth. I think they are just doing anything they can to get money. I didn't trust them and left. I ended up being right. Proceed with caution.

I recently visited Lake Castle Dentistry and was blown away by the exceptional care and warm…read moreatmosphere! The staff were super friendly and made me feel at ease, and Dr. Dagulla took the time to explain everything thoroughly. The office is modern and spotless - couldn't ask for more! Highly recommend for an stress-free dental experience !

I took my 8 year old granddaughter to see Dr. Daggula to have her teeth checked. Dr. D was patient…read moreand attentive to the fears my granddaughter exhibited while there. I was amazed at the full mouth x-rays they were able to get. This interested her because she was part of the whole experience. Dr. Daggula was even able to polish her teeth without a problem. Not one of her easiest patients- but Dr. D did an outstanding job with her. Was even able to schedule 6 month follow-up appt. without a problem from my granddaughter! Way to go Dr. Daggula!

Place have horrible customer service. Impossible to make an…read moreappointment . Front desk is unprofessional and have no idea how to work with insurance company. Had to call it myself and figure it out. Also heard from other customer.they work not even good. I would stay away from that place.

Staff is friendly and informative. I didn't have to wait very long. I'm looking forward to my…read morefollow up appointment to discuss my treatment. Dr Wiesse is very thorough and explained everything to my satisfaction. I really appreciate having someone willing to do that. Gina really took the time to listen to my needs and together she and Dr Wiesse addresses all of my concerns.

Would not trust this doctor. She sent me to ER for no good reason other than to watch me suffer…read more Also had her literally rip the stitches out of my head. She's a horrible doctor and should lose her license

I started coming to Dr. Santone in March 2021 when I first got diagnosed as a diabetic & my A1C was…read moreat a 14.5 almost heading to a diabetic coma - Dr. Santone has been amazing & has helped with me getting my A1C down to a 6.1 She saved my life