Our experience with this dental office has been extremely frustrating, and we will not be…read morereturning. Every time my husband needs a procedure, they require us to pay the full cost upfront and tell us that our insurance company will reimburse us for whatever is covered. This ends up draining most, if not all, of our annual dental benefits in a single visit. What makes it even more frustrating is that months later we receive text messages saying we still owe additional money--even after paying everything they requested upfront. When we call to ask for an explanation, they take no responsibility. Instead, they blame the insurance company or imply that it's somehow our fault. There is very little transparency in how they calculate costs or explain what we're expected to pay. This isn't a one-time issue. About two years ago, we were told to pay a large amount upfront because we would supposedly receive reimbursement from our insurance. Unfortunately, our insurance didn't cover the procedure as they had led us to believe, leaving us responsible for a much larger bill than expected. We understand that insurance estimates aren't guarantees, but this office consistently provides poor estimates while refusing to accept any accountability when they're wrong. It feels like they're always asking for more money, and the lack of transparency and customer service has completely eroded our trust. We expect honesty, clear communication, and accurate financial estimates from a healthcare provider. Unfortunately, that has not been our experience here. We will be taking our business elsewhere.

The moment you walk in the front door, you're greeted by the friendly office staff at Mountainside…read moreDental in Yucaipa. The ladies up front are always very professional, efficient with processing insurance, answering questions and scheduling appointments. They're on top of it! Mountainside Dental has several partner dentist, who each have a different specialty (General Dentistry, Cosmetic, Periodontist, Endodontist, Prothosdontist, etc.) so, they can meet a wide variety of dental needs. Cari, who does my dental cleanings is THE BEST-super thorough and detail oriented. And Robin is everywhere keeping things on track, she's awesome. From my personal experience as a patient at Mountainside Dental who's had cavity fillings, root canals, crowns, implants, cleanings and Invisalign; Mountainside Dental does it well. I highly recommend this INCREDIBLE TEAM of professionals! One stop shop. So convenient. Love it! KimberLee

Dr. You is the obsolete best dentist I have ever had. he is respectful and treats you with…read moredignity. he is a good listener and willing to help me the best possible way he can. Dentist's like him are very rare and hard to find. He also has the best staff. Everyone is very friendly and helpful. I'm very grateful to have found great people like Dr. You and his staff. I will be a customer for life. I highly recommend Calimesa Dental Office.

Dr you should learn more how patients might feel during a humbling circumstance. And definitely if…read morehe does something that causes pain, makes you bleed and bruise due to dropping his extraction tool or something very heavy on the roof of your un-numb mouth. I would hope he stops and at LEAST ask if your okay. Never had a dentist not do that intil now. That really put up a red flag for me. I wasnt explained the options or procedure very well. This is a first for me. Ive never had a dentist who didnt explain well or the lack of compassion. I wont be coming back. His assistant however is great! But these issues with Dr You are not hard to learn. I hope he does unfortunately ill never know.

This is already very heartfelt. I'd tighten it just a little while keeping the personal details…read morethat make the review meaningful: Dr. Bitar is a great dentist, and it took me years to find someone I truly feel comfortable with. I have always had significant anxiety when it comes to dental procedures to the point that I needed medication to calm my nerves even for simple appointments. Dr. Bitar has such a calm and reassuring demeanor. He is thoughtful, patient, and genuinely kind. From the beginning, he made it his mission to get me to a place where I could come to the dentist without needing medication for my anxiety. I honestly wasn't sure that would ever happen, but it did. I no longer need medication for my dental appointments, and that says a lot about the level of trust and comfort he has created for me. His entire team is part of that experience. From the front office staff, who have always been patient with me when I've needed to reschedule, to his hygienist, who is excellent at what she does, to the dental assistants, who are always patient, kind, and reassuring. I have had such a positive experience with everyone in the office. The best thing I can say is that I refer my friends and family to Dr. Bitar because I trust him and his entire team. For someone who has struggled with dental anxiety for years, finding a dentist I feel this comfortable with has made all the difference.

I learned about Dr. Bitar through Yelp, and since last year, I've been receiving dental care at his…read moreoffice. Dr. Bitar and his staff are very professional, friendly, and welcoming. I've been extremely happy with the quality of their service and the care they provide. I highly recommend Dr. Bitar and his team!

A Truly Wonderful Dental Experience I can't say enough good…read morethings about State Street Dental in downtown Redlands. They have a beautiful, welcoming office and, more importantly, you can genuinely feel how much they care about the community and the people they serve. I have been fearful of dental work for many years, like so many people are, and I have finally found a dental office where I feel completely safe, comfortable, and relaxed. The dental hygienists have always been incredibly courteous, but what stands out most is how gentle, caring, and attentive they are. They take the time to understand my anxiety and are especially mindful of my gum sensitivity, which has made such a difference in my experience. I used to avoid going to the dentist, and unfortunately, that eventually led to more dental problems. Since finding State Street Dental, I no longer have that fear. My teeth are doing great, and I no longer dread going to the dentist or putting off what is an important part of maintaining our health. I am so grateful to have found a dental office where I feel genuinely cared for and respected. If you are someone who is nervous or fearful about going to the dentist, I highly recommend giving State Street Dental a try. They have completely changed my experience with dental care!

Very respectful and welcoming atmosphere! The Team is really wonderful!! They treat you like an…read moreindividual and not a number!!! Highly recommend them for Dental needs!!!!

This office and its staff have that smaller town vibe of arrogance; the air of a big-ish fish in a…read moresmall pond. They don't REALLY care most of the time, they're just practiced at pretending like they do, adept at fooling most who just want to get on with their busy lives. But once in a while someone comes along who just doesn't have patience for their fakery (or is it f*ckery?). Had my initial exam and cleaning a few months ago. Dr Fangman identified a chipped filling that needed an authorization to repair. Staff member Aimee was supposed to send paperwork for authorization (but never did). I spoke to her directly about it while leaving and scheduling my future cleaning. She assured me at the time that she had it under control. Fast forward to now, I sent a short, precise text message to Orange Tree Dental to follow up regarding the authorization. Aimee responded without fully reading what I wrote and told me I must reach out myself for emergency procedures. (this was not an emergency procedure) This means she also did not bother to check my file to see what I was referring to, she simply responded quickly to dismiss the job responsibility. Severe lack of attention to detail. No pride in her work. I called to speak with her. On the phone, she still didn't have the story straight. She called it a cracked tooth, when I clearly wrote FILLING in my message to her. I had to push her to check my file so she could see what I was talking about. This is ineptitude of a higher level, because checking my past appointment record should be the FIRST thing she does. Eventually, she said she would reach out to gain the needed authorization. This did not fill me with confidence; someone needed to first acknowledge and explain what happened after I just waited months for no reason, and someone needed to assure me it wouldn't happen again. Well, Orange Tree Dental doesn't operate that way. They're a big fish, remember. At no point did Orange Tree Dental admit any error or mistake and certainly didn't apologize. In fact, Aimee blamed the dentist, Dr. Fangman for not notating what she was supposed to do (even though she knew it at the time of my last appointment). She expressed zero remorse. No shame, didn't care. No effort to even try and explain how perhaps it "slipped thru the cracks." ZERO accountability and when I called her on it, she deflected with by falsely saying I was being rude. No, she just didn't like being held to account (prob for the first time in a long time). No mollycoddling, this is the MEDICAL profession. This is people's HEALTH. And she FAILED due to extreme lack of attention to detail. Toward the end, she had no problem telling me I could simply go to another dentist. So, ignore their mistakes or they don't need your business. Got it. Hopefully, ever reader here will get it too. So in sum, Aimee never followed up for authorization. Months went by. She never followed up with me or my treatment plan. Wouldn't acknowledge her mistake, and didn't give a single d*mn. (The business obviously should have a system in place in case they don't receive work authorizations. But apparently they don't?) Due to additional lack of attention to detail, Aimee completely fails to interpret my message to her asking about the authorization. Then she blames the Dr when it's HER job and she was aware of her responsibility during my last appointment. Does anyone at Orange Tree Dental really care? Doubtful. I wouldn't have noted it in a review prior to todays events, but the doctor himself was no prize. He kept insisting I needed prescription mouth guards. After 40 years of dentist visits (and braces), I've NEVER had a teeth grinding issue. He just wanted an extra buck from the VA insurance and spent several minutes "selling" it to me, whether I planned to use the guards or not. (All this makes me wonder if they got an authorization for the mouth guards? If so, that would be medical billing fraud. Something to look into when I speak to the VA.) The folks in this office seem to assume people are simply idiots who will go along with whatever they say. They're fairly oblivious to reality but do specialize in lip service. After speaking with Aimee, I cancelled my follow-up cleaning. Now onward to finding another new Dentist. I'm sure Redlands folks appreciate having a dentist locally, but I recommend avoiding this office. Small mistakes lead to bigger ones; if you value your medical care, don't be afraid to find better service out there. Oh, and when I cancelled my next cleaning appointment, Aimee responded to confirm with a MISSPELLED text. There is just no fixing that lack of attention-to-detail. That's what you're going to get at Orange Tree Dental. With a side of no-accountability. No consequences. No drive to learn or become better. And no shame. Let them make their errors with someone else's health care.

Dr. Collins is the best dentist I have ever had. He explains everything he is doing throughout the…read moreprocess which is very reassuring. He is kind and gentle and seems to genuinely care about his patients. The office is well taken care of as the staff was super friendly! Thank you Dr. Collins!

I finally found my dental office!…read more Dr. Noura Fadel at Tulip Dental in Redlands is truly exceptional. She is honest, transparent, friendly, and incredibly thorough. She took the time to explain all of my options, answer every question, and address each of my concerns with genuine care. I never once felt rushed, dismissed, or disregarded. Most importantly, Dr. Fadel created a safe and comfortable environment that completely restored my confidence in going to the dentist. Her warmth, patience, and excellent bedside manner made all the difference. The entire staff was equally wonderful--attentive, helpful, friendly, and knowledgeable from beginning to end. I'm so grateful to have found Tulip Dental and would confidently recommend them to anyone looking for a dental office that truly cares about its patients!

My dental experience with Dr. Noura Fadel was great!! I went to 3 other dental offices in Redlands…read morebefore I was referred to Tulip Dental. In other offices I felt like I was being lied to or take advantage of but not here. She focused on my main concern. She is straight to the point and is very passionate about her work. Her assistant Maria was also wonderful and caring! She did an amazing job as well. I highly recommend this dental office, they are truly great people.

Dr. Lee is a perfect family dental office, everyone is friendly, caring, and respectful; the office…read moreis clean and COVID safe!! Dr Nomi is my favorite dentist!! Beaumont, Redlands or Colton, book your consolation!! Look at my new implants.... you can't even tell, they feel great:-)

It's been about 2 years since I've been to a dentist. Im scared after my experience here. Probably…read moreone of the worst experiences of my entire life at a dentist. She shaved down 2 of my teeth after writing on my consent form that I loved my smile. I was planning on getting braces and now I don't think that's possible since these teeth were shaved to look more straight. They did fillers and my teeth hurt so bad I couldn't eat on one side of my mouth for about 6 months. They're now way more sensitive than ever to hot and cold. This dentist has no clue what she's doing. She also talked about doing "not ideal" work on my teeth but was being so vague I couldn't tell what she meant after leaving. I couldn't floss on some of my teeth because they were fused and she told me I would have to just deal with it. I would never come here again

Good dentist, great at giving shots with the least amount of pain. I would probably have alot less…read moreteeth if it wasn't for dr Lee's experience

Amazing staff and amazing sevice. Everyone there made me feel so at ease. Would highly recommend!!read more