The absolute worst experience with a dentist in my life. I have tried to give the benefit of the…read moredoubt and gone in multiple times, but I have had enough. Everytime I come in the dentist has not a clue about my history. I have come in with a history of abscesses and a history of jaw surgeries and the dentist I saw does not do anything. They examine and send me back where I came from. I am always being sent to other offices, they are reluctant to even prescribe and antibiotic even with my history. I have left every time frustrated, in pain, and unsure what to do because they don't hear me. The front desk girl I saw today was the first person I interacted with that seemed to genuinely care I was struggling and in severe pain. Go anywhere else for your dentistry needs.

I visited the office in December 2023, right before the holidays. I had never been in prior to this…read moreappointment. When calling for hours to find an oral surgeon for an urgent condition, I was blessed enough to speak with Isabelle. She answered my questions about insurance and was able to fit me in that afternoon due to a cancellation. Isabelle was very helpful, kind, and extremely calming and caring when I was very anxious and worried. When I arrived, I checked in with Jessie who had a personality that was welcoming, friendly, and very bubbly. Together Isabelle and Jessie were a dream team and went above and beyond for me. Both ladies had such positive attitudes, were so respectful to one another with the kind words they used when interacting with one another and the other patients. I met with Dr. Cho who was very timely, direct, informative, and suggested an immediate plan of action. Dr. Cho answered all of my questions thoroughly and allowed me to me to feel at ease and I instantly felt very confident snd comfortable with my upcoming surgery. The team was able to fit me in right before Christmas, as opposed to having to wait until January, which was beyond appreciated. Jessie stayed late to call insurance companies, after her work hours and even called me to give me an update on what to expect. This is unheard of in a world of mediocre at best service and communication. Jessie's clear communication and immediate follow-up were amazing! She scheduled my procedure for the following day, amazingly! Another member of the team called me to follow up after the procedure was completed to see how I was feeling and asked did I have any questions or concerns since arriving home. Together the team resolved my issue and made it such a positive experience. Overall, this team was amazing and such a blessing to me! Their kindness, professionalism, and exceptional service were appreciated and I want them to be recognized and applauded for the role each played in getting me back to being healthy. You guys were outstanding!

Terrible company as a whole. Not this locations specifically. Couldn't get past their call center…read more Won't even let you know who the doctor at any specific location is. Rude. What happened to Dentistry being a one on one between you and your doctor or your clinic. Now, your relationship is with an unkind general call center. No thanks.

Not recommend at all. I took my son here for a regular…read moredental cleaning. After the cleaning, they offered to apply sealant to his teeth and assured me that it would be covered 100% by insurance. I agreed based on that information. Three weeks later, I received a surprise bill for $308. This is completely unacceptable and feels deceptive. I would not trust this office again.

Best pediatric dentist around ! Dr Hicks is caring and concerned, my daughter (4 years old) started…read morecoming her at three years old and I tried a few dentists in the area and the entire office staff here along with Mr Hicks have been wonderful. She had cavities at a very young age and had to be placed under anesthesia to fill and he made sure he explained the process and we had it at the hospital because he was concerned with the size of her tonsils. Long story short his concern led to her pediatrician (who had to clear her for surgery) sending her to an ear nose and throat specialist. We had her tonsils and adenoids removed and we would have never known the issue existed if it hadn't been for Dr Hicks. I wouldn't go anywhere else. The new office is absolutely gorgeous -

I've been to Doctor Hicks dentistry right before he moved, and again in the new, larger office. I…read morewas amazed. It's by far the most beautiful dentist office I've seen, with a lobby that looks like a Vegas hotel lobby. There's a movie room to keep your children occupied while waiting, or adults waiting for their kids. He does such a great job, when my daughter had 8 cavities (yes, 8, oops), he took care of it swiftly and she had no issues. In the new office, they have a gold coin to give to them where they can pick from several candy ball-like machines as a prize. My daughter literally asked when the next time she can get a cleaning because she wanted another gold coin. Brilliant! Highly recommend!

We were less than 10 minutes late for my child's dental apt. and was told that they only take…read morepatients who are on time for their apts. and put us at the bottom of the list! We waited over an hour! My children have seen Dr. MacMasters for over 10 years and we have NEVER been late until yesterday due to traffic. Nice way to treat your patients!!!!! We will NOT be back. Guess that dental factory doesn't need repeat business!!!!!!

Overcharge and perform unnecessary treatments for more money. Are not in network with any…read moreinsurance companies and lied to me on the phone about it. They also tried to bill my insurance company for orthodontist treatments never done. Surprised they haven't been accused of insurance fraud at this point. After two years of leaving there, I am still receiving bills.

From start to finish, our experience at this dental office was smooth and delightful. Scheduling an…read moreappointment through their website was simple and convenient, and everything on the day of the visit went really well. The entrance wall to the treatment area is filled with fun items that my children were drawn into the room like magnets. They didn't complain once throughout the whole time. Dr. Kim was just amazing. Professional, confident, and yet very kind. She explained everything clearly to me as well as to my children so they'd know what to expect before any procedures. That made a big difference in helping them feel safe and comfortable. I'm really thankful to have found a place like this as a new neighbor in this area. It was a genuinely pleasant visit, and we've already made a follow-up appointment for their next checkup.

This is honestly the cleanest and friendliest office I have ever gone to. Dr. Kim cared so much…read moreabout my pain and her technique of putting the numbing cream and needle really was phenomenal. It was done even before I realized! No exaggeration- when i say ZERO pain. They also have these cute bouncy balls and dinosaur legos that I received for completing my treatment. To be honest, going here has totally taken care of my dental phobia, cause they had a TV on the ceiling where I could just watch netflix with their noise cancelling headphones. Didnt even need to hear the noise!!! Anyways. Completely mind blown that going to the dentist could be this nice. Highly recommend!

Our daughter had to experience a right of passage: wisdom teeth extraction! $2,200 (including the…read more$500 nerve block) and 25 minutes later, she was done. Personally, with the epidemic crisis of 1 in 15 children becoming addicted to opioids, the nerve block should be standard practice and not a pricey add-on... everywhere! The waiting room was spacious and clean. The music over the loud speakers was changed after an "F-bomb" was heard with the first station. That never would've happened at our traditional Dental Town (Canton) so we were disappointed. Fortunately our child is 16 and not 7. Once the music adjusted & the room readied, we were brought back. The staff were so pleasant and kind. They gave her a blanket and had all 4 impacted teeth out in 25 min. Remarkable! Dr. Cho worked with precision and diligence. Of course, the effects of her coming off the anesthesia was a riot- the highlight of the event. We highly recommend Dental Town for their conservative approach, proficient work and friendly staff. Knocking off one star for the front staff music mistake.

Dr. Cho is the oral surgeon who performed my apicoectomy, and it was truly life-changing. His skill…read moreand care finally relieved the pain and discomfort I had been living with, and I noticed a huge difference once I began to recover. He is compassionate, thorough, and an excellent surgeon!!! Jessica was amazing, as well, in setting up the surgery, giving clear instructions, follow up, and guiding me through some post op concerns. Dr Cho was out of town and she got me into a partner oral surgeon for a follow up check asap! She too went above and beyond!!! After a long year, I feel like my life is finally starting to return to normal. I got my smile back, and I am beyond grateful to Dr. Cho and his WHOLE TEAM!!!

Everyone in this practice from front office to docs are amazing. We've been utilizing their care…read morefor over 10 years. My daughter recently said "Dr Bak always makes us feel safe" when asked if she was afraid of going to the dentist. Excellent care from Dr Bak and Dr Keleske!

It was a bad experience! I take my 2 kids there, the nurse show me a peace of cookie in there tooth…read moreand say it's a big hole that they need to close, I was able to take it off with my nail. Not professional at all, and the doctor say because they see it my kids have to do X-rays. I come to have my kids clean tooth and run with my kids from there. Not recommend

Dr. Thulasi Muppuru took over this practice without advertising that the previous dentist no longer…read moreowned this practice. She told me I needed 3 fillings replaced even though I had no pain. During the procedure she cut my mouth as her tool slipped. 2 weeks later I experienced pain and went back to my previous dentist, who examined the work done and informed me Dr. Thulasi Muppuru had done a terrible job on the replacement fillings and had left a gap between my teeth. I now have to pay to get the work redone and insurance will not cover this as they tell me these teeth have already had work done on them. I will be out of pocket. My strong advice is NOT to use this dentist or practice.

I was looking for a new Dentist that was closer to where I live and I found her on Zoc Doc…read more (Shameless Plug) and it was by far the best choice... From the moment I stepped in her office Shelby greeted me like I was a longtime friend. The entire staff are wonderful, Dr. Natasha was very helpful explaining everything, I've recommended family and friends to switch over to her practice, I would highly recommend Dr. Natasha Lisin-Queen and Smile Creations.

Exceptional Dentistry and Dr Judson Connell are absolutely fantastic to work with. The are a full…read moreservice practice for the whole family, and are so kind and patient to work with. My 8yr old needed quite a bit of work, and I was a bit apprehensive because she is a bit of a drama child at times :) They made her so comfortable, and the entire procedure went off without a problem. My family & I are making this our home for all dental needs. Thank you!!

Unfortunately I am updating my review to the negative. Told them ahead of time on the phone that my…read moreinsurance had changed to make sure they accepted the new insurance which they did. When I asked about a sore area in my mouth the dentist told me my teeth had perhaps shifted over time and I may want to consider braces (?!). I had braces when I was a teenager and now he was suggesting them again because of one sore spot in my mouth? After the appt they billed my old insurance, so I had to call them about that, and then they billed me for a no-show from three months prior, although I had left them a voice mail saying I needed to cancel. I called them to explain this but kept getting bills for the no-show months later. Kept calling them and emailing them about it, and the no-show bill kept coming. It took months to resolve. Extremely frustrating.