Faith-Based Branding, Broken Promises - A $34,284 Warning About Denver Decks Denver Decks publicly claims to operate by Christian values, stating: "We strive to serve our Lord & Savior Jesus Christ by ministering to your needs fairly, with honor & integrity." In practice, I experienced something entirely different: building code violations, unsafe structural defects, dishonored warranties, retaliatory personal attacks, & ultimately, a refusal to stand behind their poor workmanship. I chased after these vindictive disrespectful miscreants for 18 months & they ran away from all contacts like wimp-cowards until I reported them to the Attorney General, BBB, FTC...It was then this sycophant began his pathological lies & personal attacks this wimp would only do behind my back. AI counted 38 instances of religious diatribe on his website. It takes class, courage, respect & compromise to work through conflict. Tussing's seething anger hates my guts for exposing two potentially fatal errors, horrifically warped decking due to terrible preparation of structural joists, zero safety, quick & sloppy workmanship by one inexperienced low-bid worker, a warranty that is utterly worthless & fraud estimated @ $10k in repairs he refuses to fix. As a disabled U.S. veteran living with chronic illness, I sought a safe, long-awaited deck to improve my quality of life. Instead, I endured deception, danger, stress, & regret. Code Violation: Emergency Egress Blocked Denver Decks installed a permanent ledger board across two large windows designated as emergency exits, a blatant violation of the International Residential Code (IRC), which prohibits blocking egress. Tussing later claimed, "no one knew the windows were there." Yet the worker was literally 5 inches away from the glass & could have seen his own reflection. Had I not checked the function of the windows this obstruction could have led to severe injury or death in an emergency. Pure negligence! Warped Decking & Structural Failure -- Warranty Breached The deck was completed in 12/2023 & in 4/2024 I reported decking severely warped. When I raised concerns, Tussing dismissed the damage, saying, "It's a good deck for how old it is." "If I wanted to correct it I would just be throwing money at it." That's two bizarre statements for a structure under 18 months old & covered by a 2-year warranty until 12/2025. Then he claimed the deck was off by 3/32". Tussing then contradicted himself, blaming "wood shrinkage" & minimizing the issue, claiming warping was minimal. This is demonstrably false. Multiple independent licensed professionals found damage up to 10 times worse, caused by improper joist leveling & framing. Their Product Superintendent attempted a repair in 4/2024, proving they knew there was a profound problem. Once I pressed for additional accountability he abruptly refused contact & warranty service, breaking their warranty. False Personal Attacks -- Video Evidence Proves I treated all concerned with respect via video footage from two cameras. Denver Decks ignored & created multiple safety concerns: * Built dangerously close to 240V power line, requiring Xcel Energy intervention & $3,300 electrical mast replacement I had to fund. * Installed a 60-lb window well cover I strained to move. I offered to pay for a lighter, code-compliant alternative. They refused. * Left all construction to a single, unsupervised low-bid worker despite promises of skilled oversight. The worker admitted to me, "I could've done better if I wasn't rushed & disrespected." Rather than take responsibility, Denver Decks responded with silence, deflection, delay, denial & retaliation against a Disabled Veteran. My frustration stems from 18 months of code violations, structural failures, safety hazards, broken promises & constant disrespect. Tussing's statements are not only unprofessional, they are retaliatory & discriminatory toward any customer, but especially one with chronic illness. Christian Branding, Secular Behavior Denver Decks constantly invokes faith to market their services. They: * Created two major code violations that endangered life & property * Ignored independent expert reports documenting structural defects * Refused to honor a warranty after acknowledging damage * Smeared a disabled veteran to deflect accountability * Violated the very ethical values they claim to uphold Summary of Failures * Structural framing errors led to severe decking warping * Ledger board blocked required emergency egress * Warranty promised, promoted, & denied * Safety risks ignored: power lines, window cover, labor shortcuts * Workmanship completed by one rushed, unsupervised laborer * Helper severely injured after fall & couldn't return * I was met with retaliation, lies, & character assassination. * Welcome to Denver Decks!

Kirsten Y.

The stamped patio looks beautiful. However, upon meeting with the sales guy/designer, Paul, he informed us that in order to get started on the project we would need to first hire a different company to 1)move the sewer clean out and 2)move the sprinkler valve box. We did exactly as asked but now we have water seeping out from under the poured concrete every time our sprinklers run. Now Paul wants to pass the buck and say that it's the sprinkler guys' fault when Paul is the one who told us we needed to only move the sprinkler valve box, not reroute and remove the whole sprinkler system. Furthermore, our landscaper also informed us that it was really bad of the guys who poured the concrete to completely encase the pipes in concrete. Now if it bursts or there is a problem we have no way of getting to it. I realize we got concrete and not a deck. But seriously, if you don't know how to do it correctly, maybe you shouldn't be doing it. Don't go to Denver Decks for concrete patios

Our experience with Denver Decks was outstanding. Our project was a significant financial investment, involved the building of two large, stacked decks with architectural brick columns and staircases, and took 6 weeks to complete. From design phase to construction completion, the carpenters and foreman were in constant communication with us. Work started when promised and completed when promised. Worked was performed every weekday during the 6 weeks. The meticulous craftsmanship gave us two decks that complement our house and make us proud. Dever Decks did not charge us anything until the project was complete, the city signed off on the permit as completed, and we were happy with the result. It is very rare for a construction company to not collect any money before project completion, meaning they take on the initial expense. Denver Decks has immense pride in their workmanship and business dealings. Based on our experience, we can certainly understand why. HIGHLY RECOMMEND.

Adele M.

Old deck demolish and rebuild w/ some concrete under and a concrete dog ramp w/ light railing. Cost 45k, didn't believe it was worth it. Most of my complaints were with the concrete crew, Carlos in particular. My displeasure is communicaton, time, and some items not as expected. Dog ramp steeper than expected, I was asked to come look at the ramp prior to concrete pour and assumed that would be the overal height.The concrete added a lot more height and increased the pitch and its steeper than I had hoped. The initial meeting with the concrete crew headed by Carlos and Mike from DD, I was physcially shown the height of a retaining wall, when completed it was half of the height, and on walk through I was told, "It will be ok." I requested that I put a paw print of each of my dogs in the concrete when it would be a good time. I was told by Carlos himself he would grab me to do this. The day the concrete was poured, I was never asked. I went out to find them at lunch and when I walked over to the area it was too dried to be able to do this, I was never given the opportunity and I was home, plus Carlos had my phone number. This was important to me and I relayed this in front of Mike from DD on the day of the meeting. This meeting was a Tuesday, they were to arrive the following Monday. I work nights,and Carlos wanted to come at 0700 that Monday and I told him I'd make it work. Monday I beg my boss to let me run home to get the gates open and my dogs doggy door closed with them inside, and I run home and arrive a few minutes before 0700. At 0730 and a no call or show, I head back to work making calls along the way. I call Carlos, Mike, and Paul, leave messages. Finally at a few minutes before 0800 while still at work, I call Carlos again he then proceeds to tell me he took cold medicne the night before ect. I try to tell him as a RN I am really not allowed to leave, I made a deal to go into work that night to go home and come back, Carlos hung up on me. He never apologized at all. Rude and dismissive the whole project. They didn't clean up after themselves with things that could hurt my dogs, requested, not done. He was also asked by Mike in person and in front of me that an area poured/prepped for the railings to be placed for the railings, he never did that either. The deck guys had to cut through the concrete in order to make it work. It's jagged and looks like they had to cut through it. My street had all their equipment haulers which is on wheels parked in front of both mine and my neighbors mailboxes from day one of arrival and left all the stuff overnight. On day 3 I was told by my mailman that he would no longer deliver mail to myself or my neighbors with them blocked. I requested the two haulers be moved. They put one in front of my neighbors house and one infront of my house where they remained from day one and even four days after completion they remained. Project was completed at 300pm on Friday, haulers was picked up Tuesday one at 0710 on day of walk through, and Mike from DD called to have Carlos picked up his which was done later that day several hours after he had been called. When the Concrete Carlos had one of his crew clean at the end of the project they left my water hose running for over an hour. I was sleeping in my basement, I woke up to hearing the water on at full blast. I just woke up so I looked at the clock an hour later I still hear it and when I look the hose is just laying on the side walk and used every once in awhile. Instead of sweeping up the concrete mess it was just sprayed into my yard, with hard chunks of concrete. I can't wait to get my water bill.The deck subcontractors were good, Mike P and Chris, arrived on time and cleaned up daily and finished ahead of schedule. I had zero issues with them or their work. They even tried to get me info when I wasn't able to get a hold of the many DD employees, all of whom are horrible at communication. On the first day of the project I had many people here, Jay, a DD employee came and slapped the permit on my door literlly told me I wouldn't see him again, he was correct. When I asked him questions about the concrete work, he had no clue that concrete work was being done and would have to call me later. The inspections weren't coordinated and the subcontractor, who was also not given a lot of communication went above and beyond trying to get the inspector to come out on a scheulded time. Overall, my impression is that there are too many cooks in the kitchen and no one really has a clue to what's happening. I think that is why its so much money, we are paying for people that have titles but appear to not really be doing anything. If I had to do all over, I would of hired the subcontractors independently of Denver Decks, they would have done it quicker, and for half of the cost.

I had been wondering if there were still any great companies out there that did quality work, we had such a bad experience so far with so many. HOWEVER Denver Decks blew us away. So professional, on time, hard workers, and a solid, quality deck, and there so freaking nice. Talk about customer service, the rare art form these days unfortunately. I would use them in a second and highly recommend them. We are so happy with our deck and we can't thank them enough for their work! You will not be sorry, if you're doing a deck and want it all legit and quality and not breaking the bank...Denver Decks!

Brandon J.

I have nothing but good things to say about Denver Decks. We contacted Denver Decks to have them design and construct a pergola for our back patio. Paul was extremely knowledgable, friendly and professional. He went over several different designs that were possible and was very thorough about all of the details, pros/cons, etc. We hired a different company to pour the concrete patio and Paul was super helpful in making sure the contractors that poured the concrete left the sections open where the support beams would be located for the pergola. Jim actually did all of the construction work on the pergola--this guy is a BEAST. I mean that because he essentially built the entire thing himself which is super impressive. He's a great guy and I couldn't recommend him enough. All in all, I'd recommend Denver Decks and will for sure be contacting them for any future projects that they can help with!

I hired Denver Decks to build my deck in my back yard. They removed a poorly done patio (by another company) and replaced it with a deck I love. Jim did a wonderful job and answered all of my questions. He took his time and did it the right way. I got a few different bids and they weren't the most expensive or cheapest and I'm happy I chose them. I would definitely use them again in the future. Jim also installed railings on my front porch which I am also very happy with. They are very sturdy and allow me to have my dogs outside with me more. I would definitely recommend them and especially Jim. Thank you.

Dana S.

We wanted to demo a deck off the 2nd floor and put in a larger patio cover. The salesman made all sorts of promises. We were scheduled for the 1st week in May. Imagine our surprise when we got a call on April 9th, saying they wanted to start a month early. My husband & I scrabbles to get them everything they needed, including a new window and 2 fan/light fixtures. I was told they'd start Monday. Monday lunchtime, I go home to find out where they want stuff. Surprise, no crew; no one has been there. I call. They got backed up. Jim walked around the house at 5 pm & left some ladders. More excuses in the subsequent days. 9 days into a one week project & Jim has worked 3 days total. I wrote an e-mail to the manager, the salesman, the foreman & Jim. I was basically chewed out by the manager of the company. Meanwhile Jim continued to work solo on this project. At no point we're we given a schedule, a plan, or consulted about what we wanted. End result: they tore off my Grey James Hardie siding & replaced it with something the color of swamp water. The window was installed with dings and splits in the molding. My back yard was trashed. And our 1-week project took 3 weeks. But at least the foreman tried to pretend that we passed Denver inspection, when we had not. If you do business with this company, make sure you get the inspection report, signed off on by your city. You cannot trust this company's word.