We needed a new mattress as we have purchased probably 3 on the Internet in the last 3-4 years and none of them worked for my wife and I. We decided to go on the search on Black Friday. We stopped at a competitor masters company and found a mattress we liked unfortunately it was over our budget. Then we stopped at Denver Mattress. The sales men were nice, informative and professional. We really liked the Temperpedic they carried but was still over our budget. Then we tried the Denver mattress brand one and after laying on almost every bed they had in the store we chose their name brand mattress. What sold me was the 4 month trial period! That took almost all the hesitation out of us both. It's been about 2 weeks and so far so good. Would recommend this company for anyone looking for a good mattress with a 4 month trial period. read more

Excellent experience! UPDATE: The mattress was delivered on time, in perfect condition, set up exactly as we wanted it, they unwrapped it (this particular one was double wrapped at the factory), they were careful, fast and professional (plus they took away the old mattress and new plastic wrap so we didn't have to fuss with anything. Their white glove service is worth paying for. ORIGINAL REVIEW: Excellent experience. Matthew and Robert were very professional and very helpful. We were looking for a high quality mattress and they took the time to answer our questions (a lot of them) and to explain clearly the differences between different brands and products. They were patient with us as we tried out the best choices and they helped us focus on the differences that actually mattered to us, they supported us as we whittled away at the products that did not give us the specific support that we were looking for and then they respected our budget and helped us get the best deal. You can but a mattress anywhere but when you find someone that actually supports you and your needs, then you cannot put a price on that, these guys really made all the difference and we enjoyed out shopping experience here. The choice of mattresses is truly impressive, they have something for everyone, there is a truly impressive selection and you can find a mattress that suits your budget and your comfort level. We definitely recommend this specific location to our family and friends read more

I bought Stearns & Foster Pollock Hybrid Lux Plush, @ Denver Mattress. Matt my salesman, was kind, helpful, knowledgeable and did not pressure me @ all. The service was excellent & my New S&F mattress is HEAVEN ON EARTH!!! I will definitely go there again. This experience was 5 star!!! read more

Not a pleasant experience for us. We have special needs and none of their products worked for us. After returning everything except for pillows and cases etc.... our balance was over 700.00. Seemingly nice people but unscrupulous and not balanced as far as customer needs......we will never do business with these people again read more

Was looking for a cheap mattress for our guest bedroom. Unfortunately can't remember the name of the man helping us but he gave us two great options. We got in and got out and it was quick and painless. Also got a flag for my husband being a veteran. Thank you for your help read more

Update: I spoke with Bruce the Manager and was able to get all of my issues addressed. I appreciate all the help that he gave not just me but my Mom who also had an issue. I received my new bed and absolutely love it. I was given a price adjustment after they changed the king sized mattress cover and pillow cases to the queen size and I did not have to go down to the store in person! I really appreciate how quickly my issues were resolved and how hassle free the resolution has been. I would recommend Denver Mattress to anyone looking to buy a new bed because they were so wonderful about their response to the issues. TLDR: There were problems but they fixed them and did it really quickly. This review would have been 5 star except for a couple of problems that I encountered after I bought my mattress. The experience in the store was great, Michael was able to answer questions and steer me toward an ideal mattress. The person that I was with also ended up getting a pillow fitting and buying a pillow. Here is where the problems begin...After we got the pillow home, we realized that it was a King size pillow. The next day we called the store and found out that we were accidentally given a king pillow and not a jumbo (standard) size. While on the phone we asked about my order scheduled for Saturday delivery. The salesman looked it up and realized that I had been charged for a king sized mattress cover and two king sized pillows (I had purchased a queen sized mattress). The salesperson said he would take care of it for us no problem. Today we went into the store to exchange the pillow and that was uneventful since the pillow had not even been removed from the packaging however, when asked if they could look up my order, the adjustment had not been made by the other salesperson. We asked for them to fix my order and the salesperson had to call the manger on call (who happened to be Michael my original salesperson) and he told the salesperson we were dealing with today that I would have to come into the store in person with picture ID since, "I could be perpetrating a fraud." So, now I have been overcharged, lied to, and accused of fraud. I think that the total difference is 10 whole dollars. Why would I be ordering a king sized mattress cover and two king sized pillows and a queen sized mattress???? I would have recommended Denver Mattress before all of this but now, not so much. Now, I have to make a second trip (which will be the third trip total) to the store to get a problem fixed that wasn't my fault to begin with after being accused of trying to commit fraud. Any place that accuses their customers (who are spending thousands of dollars) of fraud shouldn't be surprised when people start taking their business elsewhere. Review your receipts at least twice before you leave the store if you are purchasing your mattress here, just to make sure that you don't have to go through this hassle yourself. read more

We just got in our mail refund checks. WARNING!!!! 2 Refund Checks from Furniture Row, BOUNCED!!! They were NO GOOD. (no expiration dates & no letter attached) Our bank charged a $29 fee for each check. Totaling $58.00 negative to our account. After communicating with 3 people, (2 from the Denver Corporate Office) The resolution is; The checks are old & possibly were lost by the Post Office. (not true, envelope had current postmark) It is not their fault. If you are promised a Refund Check, 1. Don't expect it on time & without effort on your part chasing it down for months. 2. If you do get a check, call the number on the check and make sure it is a good check. Still, good Luck with that..... We will NEVER do business with this company again. We will tell & share our experience with everyone. read more

It has been awhile since my wife and I purchased a mattress so the choices available have increased so we were somewhat in the dark as to what mattress would address our needs. Yes we did seek some direction from the internet but sometimes the more information one has only complicates matters but Jesse down at the Cottonwood Corners location helped emencely with the pros/cons of mattress types and due to his input we did purchase a mattress ... Thank you Jesse read more

Sales person seemed really knowledgeable and pleasant. Love the adjustable be we bought but will more than likely not purchase anything here again. We stopped to check out mattresses . I had an appointment up the street. Bought an adjustable bed and a foam mattress for a twin daybed. Set up and delivery was great. No problem with the bed. The salesman told us the foam mattress would have to be ordered and we could pick it up later. Got the amount , signed, BIG mistake. I did not want to be late for my appointment so I did not read the contract. First setup and delivery was supposed to be free , except we live at Cochiti Lake and it was 100 for delivery. Set up went great, love the bed. Didn't hear from them about the foam mattress so we went yesterday to inquire. It was neither ordered NOR paid for . We then looked at the contract , big mistake on our part , and indeed we were charged 189 for setup and delivery and the foam mattress was not ordered or entered and not in the quoted price. Simple we were bamboozled. We went there because we shop frequently at Furniture Row and they own Denver Mattress. We will have to reconsider shopping at either of these stores in the future!!! Good way to lose customers! And guess who my salesperson was, Bruce the manager! The following is an edit: got a call only hours after I posted. It was Bruce the Manager. He was amazing , he apologized and made this right. That is usually way more than anyone does!!!!!!!!!!!!!!!!!!!! Thanks Bruce!!!!!!!! read more

Mattress in a box is the worst thing you can buy!! Had to swap it for another one and it is taking forever to get it delivered! I offered to deliver it myself and the store in the NW does not even have a bag that they require to be able to pick it up myself! Very unhappy with the product and their system!!! read more

Great service and awesome salesman. Lorenzo took very good care of us. Third time we have purchased a bed from them.

Amazing service. We cannot wait to receive our new bed. Novae was great, personable, knowledgeable and kind.