Love this store. The aesthetics of Away luggage and of the store can't be beat. The salespersons…read moreare extra helpful. Makes your own want to buy everything in the store.

5***** for Lindsey!…read more Came to AWAY after walking by MANY times and having the rose gold aluminum suit case catch my eye. I was set on a silver aluminum TUMI but I had such a bad experience at the TUMI Santana Row location that I decided not to buy a carry on with them and I'm glad it did! I was welcomed as soon as I walked in by Lindsey and the rest of the staff. The store and clean and all the associates are very knowledgeable about the products. I walked away with the bigger rose gold carry on and even got the tag stamped in rose gold with my initials! The AWAY warranty can't be beat either! I highly recommend you come to AWAY Santana Row if you are looking for a luggage!

When we arrived at the mall, we noticed this luggage shop.. here's Briggs and Riley luggage again!…read more I thought this shop had a larger assortment and equally great service. Love the shopping experience! Thank you

Very knowledgeable and friendly staff! They took the time to explain multiple features on their…read moreluggage. I will definitely shop there again.

I needed a small bag to fit an unusually sized laptop (13.5" x 10"). The sales lady showed me two…read moreoptions, one of which is perfect! And 100% Italian leather--nice! I tried two other luggage stores before this, with no success. Would definitely come back if needing additional bags. They have wallets, too.

I love how this brand really tries to find true craftsmen in the pursuit of bringing its customers…read moreproducts that immediately standout for its craftsmanship and quality. If you're looking for something that is novel, handmade, and unique; than this is the place to go. Otherwise you would probably have to travel to Italy and search for all these products yourself. Good thing they do it for you.

Had a great time windowing shopping with a friend! It's a giant store with second floor with lots…read moreof home decor from rugs, dining ware, and so much more. It's neat and organized that you can easily get lost in there. The staff were so friendly and approachable when I had questions about finding some items for Christmas! The line was super long, especially with the holidays around the corner. The cashier was super nice as she wrapped some wine glasses for us! Good shopping experience!

We stopped by TJ Maxx to look around and I found quite a few nice things…read more They were busy but it wasn't too crazy inside. They have a ton of Christmas and Halloween items in the homegoods section. Upstairs is the TJ Maxx, which is where we did all our shopping today. I found some really nice fall and winter sweaters that are perfect for an evening out and for Christmas and New Year's Eve. My husband found three pairs of comfortable slippers. I was really surprised at the variety of items they had in each department we shopped. The prices were also decent. We decided to checkout on the second floor since the line was short. The associate helping us was so nice and packed all our items so nicely in the one bag I brought with me. I will definitely be back again to find more treasures.

God forbid something happens and you need help. they're not gonna help you they'll give you all the…read morepaperwork you need to do it yourself.

Please do not waste your money booking with Linda G. My family and I had the most horrific time…read morewith this travel agent who gave us wrong information and made us lose about $500 total and did not offer any sort of support, instead began to raise her voice and scold us over the phone. Back story: you are not booking through the agent, the agent is booking through a third party. We booked a vacation to Waikiki for two and was promised a Luau to be included in our package that would be walking distance as we did not rent a car. This all seemed well, as we were given instruction from Linda to walk across the street and enjoy our experience. When the day and hour came, we were at the wrong location and the luau was scheduled for a different location across the island, two hours away. With Linda's poor attitude and misinformation (given to us in person and on a voice message) we called her the following day and asked for guidance on fixing the situation. She proceeded to yell at me over the phone that I had been the one in the wrong and she refused to help the situation. She said that I had messed up and she had no reason to offer her assistance. Overall, we lost out on $500 and had a poor costumer service experience. You're better off going to another travel agency or organizing a trip on your own.

I hadn't been shopping in a long time and didn't even know my size…read more Every person I encountered was lovely. A particular shout out to Angelica. She is knowledgeable, listens and extremely helpful. I plan to visit the store a lot. It was a wonderful experience!

Came twice in a month for purchase. My experiences at check out were very different…read more with N: Judgemental face hidden behind mask, pretending no one picks her microexpression and energy, she deliberately emphasized on final sale and redundantly stamped on receipt even though "final sale" has been already printed on it. Girl, you think it's worth my time/energy/fuel cost to return $7 thing? And the psychological dread to come back to deal with your self deceiving fully emitting surly vibe? Do you own Nordstrom? Duh. The gatekeeping self-importance was off the charts. With S: A bliss of ease, peace and joy. The tranquil smile on her face was gold. Polite, easygoing and relaxed. Not a word of mentioning final sale nor stamping on receipt. She simply doesn't GAF. Got my digital receipt too. It was swift and smooth. It's the norm that most stores don't accept return on final sales. The more you accentuate it, the more contemptible it becomes. Even if customer attempts to return, so what? If you don't like to deal with people, you shouldn't be in service industry. I prefer to interact with the friendly staff.

Been buying my work pants from here for a long time. If you work in blue collar work this is a…read moregreat spot for you to come and get the gear and quality clothes you need. Highly recommend

Your website and representatives on the phone don't make people searching for woman fitted items…read morevery welcome. Your the only store carrying the brand I desire within an hour drive and I can't even confirm if you carry a full line of product. The guy who picked up the phone couldn't handle questioning about the clothes you sell because they are for women, weird.

You can't miss this location it is located closer to the front of Santana Row. I believe we visited…read moreon a Friday night, not too busy a couple of customers walked in but the sales person Jon(?) helped us, super helpful, he was willing to provide other styles or options. I was set on my Halsey backpack but he showed me other styles from the back room. Made me feel comfortable and not rushed at all while he was also helping other customers. Offered the stamps with your initials which was a bonus. Very happy with my backpack and the service at this location.

One month ago I bought the backpack for $600 and it is not as they advertise it…read more It is not water resistant and I sent it to them. They said they cannot fix it and I'm stuck with damage backpack.