The store was very clean and smelled nice when you walked in. Everything was reasonably priced. Shop owner was nice. There is a wide selection to choose from from cowboy hats to church hats. read more

Black Cat Hats - Shop - Accessories Near Me - Los Gatos, California

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I've been looking for hats since I had my diagnosis of cancer on the scalp. Since they have to shave a significant area. I want many choices. We found this place online. It had great reviews which they deserve. The staff There was wonderful Janet, who helped me was very caring and help me find hats to fit my face and head. They have a fabulous selection and her kindness touch my heart. If you're looking for a hat for any reason, try here the Internet is not the place to go! The quality appears top notch. Thanks again, Janet.:) read more

Black Cat Hats - Everyday wear - Accessories Near Me - Los Gatos, California

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They have hats for men and women in the sizes that you need, good customer service, not too bad prices.

I was looking for a birthday gift for my Dad and was in Los Gatos and thought of coming here. Excellent customer service. I wasn't familiar with cap sizes so the salesperson said if it didn't fit my Dad, I could bring back the cap for exchange in 2 weeks. I told her we are not celebrating his birthday until around 2 weeks and she said I could still bring it back with a little wiggle room. The cap she helped me select was unique. It was made out of wool and had little flecks of color, making it a little bit different. She also boxed it up for me so that I could wrap it later. My Dad opened the gift yesterday night and it fit! Thank you to Black Cat Hats for helping me find a nice gift! read more

Black Cat Hats - The City Sport wool winter cap - Accessories Near Me - Los Gatos, California

My wife and I have been buying hats from Black Cat Hats for many years... (we do like to wear hats!). This is THE place to buy them, with a large selection and reasonable prices. The staff is friendly and helpful. Recently, we went into the store just before closing time, but Aileen said that was OK and we were able to find the perfect pink hat for my wife. Thank you! (Unfortunately nothing for me this time...) Hats not only give the wearer a distinct style, but they are functional as well. They keep the sun out of your eyes and face, and the rain off your glasses. read more

Black Cat Hats is one store absolutely not to miss if you are in downtown Los Gatos. There is so much more than just hats! The jewelry and personal accessories are selected with an eye for quality and uniqueness. And the hats are both serviceable and unique with a nice variety of Fascinator Hats. I won a hat contest with mine...YAY! The store is located in an area where there are many lovely shops and restaurants, so it is worth a special trip. It's easy to spot as there are usually hat displays on the sidewalk. Parking downtown can be tricky at lunchtime, but Black Cat Hats is located near the free underground parking lot, so that is helpful. Of course, there is also free street parking. read more

The ladies at Black Cat Hats were cordial and helpful in finding me the perfect hat. They have a large selection and aren't overpriced like much of what one expects to find in Los Gatos. read more

This is by far THE BEST hat store I've ever been in! They have an excellent selection of both high end and reasonably priced high quality, stylish options. They also have a great selection of jewelry, shawls, scarves, gloves, men's, and children's hats. The sore always has pretty displays and the staff is always super helpful and knowledgeable about styles and the colors they come in. I HIGHLY recommend this business! read more

This store used to have an amazing display of cute AND affordable accessories and jewelry, scarves, ponchos, shawls, kimonos and long " flowy things"in seasonal color combos that popped. Now it's only hats, mostly neutral in color, and nothing really stands out. Aileen (the blonde lady) made this place! She has moved on, and sadly so have I! read more

I am posting this review to convey my thoughts and appreciation for this business. Janet is very kind and considerate, she offers a variety of hats and accessories to complete your ultimate look. My father and I can never leave her store without purchasing at least something! Please don't hesitate to walk in and see what she and her business is about! 5 stars! read more

Black Cat Hats - Accessories Near Me - Los Gatos, California

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The Black Cat Hats have the BEST hats for every occasion. Aileen is wonderful! She takes the time to checkout my outfit and make suggestions. I just love her! I highly recommend you check out Black Cat Hats for your next occasion! read more

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Cute little shop with a nice variety of merchandise. The prices were fair for such high quality products. I will definitely be going back next time I'm in the area. read more

Was looking for a hat for a funeral. The store had a nice selection of fascinators and Derby-style hats. I purchased a fascinator style hat. Loved it. Service was great--friendly and not overbearing. read more

Black Cat Hats - Hat purchased - Accessories Near Me - Los Gatos, California

If you are a hat lover, this is a must visit when in Los Gatos. Every time I go, I end up with a new cute hat. Lots of styles, colors, and the store itself is super cute. The owner is very knowledgeable and also let you try everything you like, no pressure to buy (although with the great variety of prices is always tempting to buy something). One of my favorite shops in downtown Los Gatos. read more

Fun! Beautiful selection of hats. There's really something for everyone!! Be brave - wear a hat!

An amazing boutique, offering high quality, difficult to find, and distinctive hats! There is a wide variety to choose from, and the friendly and knowledgeable staff are happy to answer questions. I admit my appearance is distinctive, but I was surprised to be recognized by the proprietor after having been absent for a couple of years. If you're in SJ and you're in the market for quality millinery, stop here. You'll thank me! read more

Needed a fun hat to help cover my Alopicia and never found a hat that I thought looked good on me so I decided to give this shop a try. The girl who helped me( wish I would have caught her name) was so friendly and super helpful at helping me find a perfect hat that I felt fit my style and more importantly my face shape. So I bought 2. She said they get seasonal styles so I will definitely be going back in the spring. Thank you. read more

The owner is amazing. Well versed in the items she's selling. She's more than willing to assist where she can. She's not pushy, definitely not your quintessential "salesperson". She allowed me to browse without standing over my shoulder. She listened to my concerns and offered suggestions. A nice variety of hats for all! She even offered me deals on my purchases. I look forward to returning to do business with her again. read more

What a beautiful little boutique. Walking through Los Gatos My X husband and I stopped in. Janet was so kind and so friendly. I picked up two really cute hats. One for the upcoming Keith Urban concert Yeah! Cowgirl style And a blinged out cap. Don't hesitate to shop this store. Bring your mom, friends, girlfriends wives, or even an Ex wife lol. Purchase from this small business and Keep that sun off your face read more

Got a hat for me and one for the wife here too. Was shopping here around time the stores reopened from COVID Stay at home. Very good selection and good quality hats. Not cheap, but if you want to make an investment in a good quality hat to last for years, this is the place. Example: wife's hat has head size adjustment strap inside. Cheaper hats don't have anything like that. Good selection for men and woman. Also carries woman's jewelry and other accessories. Friendly, knowledgeable help. Will be back again. read more

Needing a "real" hat for a Regatta in London (a fancy affair), I immediately Yelped "Hats, Los Gatos" and up popped Black Cat Hats. I called with a few questions and got a great vibe (more on that later) and thought hmmmm - ok - time to check it out. From the moment I walked in, I knew I was in the right place. Aleen was SUPER nice and VERY helpful. This girl knows her hats thank goodness, because I know nothing about buying a fancy hat (I'm more of a baseball cap girl). She immediately lead me to a red hat that I was nervous about even trying on. I was looking for something less...well, less red (LOL). But after trying a few black hats (my boring go to color) I decided Aleen was right and I went with it. She made me a nice hat box and off I flew to London with my new RED hat. She even wrote down the right color lipstick I should buy to match the hat (see photo - she was right). Fast forward to the event. I LOVE my hat. It was absolutely the perfect choice and one I would have never chosen on my own. I'd also like to say that this shop is more than just hats. They have great clothing and jewelry and the prices are VERY fair...especially for LG. Please support local businesses and check this place out. You'll be glad you did. As for me...I'll definitely be back for my upcoming island vacation. Already excited about buying a cute swimsuit coverup I saw AND another hat. Who knew...I'm a hat person? read more

Black Cat Hats - My new red hat. Thanks Aleen! It was the perfect choice. - Accessories Near Me - Los Gatos, California

I told the singer in my band that I wanted a cool hat, but I've never found one that felt right. She recommended Black Cat Hats. I thought it was funny that their website explicitly addressed my, "I don't have a good head for hats," complaint so I made the trek. I explained I needed a hat that would look good on my head when I played with a jazz band, and Erica walked out from behind the counter to a shelf at the front of the store and grabbed exactly the right hat in exactly my size. I must have tried on at least a dozen others but the first one she handed me was the exact right one. I can't believe I have a hat that I like. What a fun experience. If you need a hat, absolutely make time to get down there. read more

I absolutely love this store! I have been here a few times now and each time, I find something one of a kind. I bought a beautiful yellow feathered fascinator for Derby Day and two cowboy style hats that are perfect for my hiking and camping adventures in the desert. Aileen is a gem! Such a doll! She knows what style suits my face and always steers me in the right direction. Plus, this place is not just about hats. Their jewelry selection is tops. It's the best kept secret in DTLG. I have bought so many amazing pieces here. I am now a customer for life since I have to come check out the store every season. They seem to know exactly what will be in season. I can't say enough nice things! I'll be back soon!! read more

Black Cat Hats - Feelin' cool and ready to conquer!! - Accessories Near Me - Los Gatos, California

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Was shopping in Los Gatos and wanted a warm beanie for my upcoming trip to New Mexico so I thought why not come on in to this store and support a local business. As soon as I entered the friendly woman who could be the owner(with blonde hair) greeted me with a smile and directed me to hats on a table on sale going for $10. I then asked her for a recommendation for a hat and she directed me to this awesome Woolrich Beanie from Woolrich PA and I was hooked. It was normally going for $25 so I bought a cool hat that is tres chic and fits in with all types of clothes. The store has so many cool hats and I know I would not have found the same hats at other stores even for $25 its a good price to pay. I can now stay warm thanks to Black Cat Hats! I would definitely return to this awesome store! read more

What once started as an out of the way, tiny spot for hats has blossomed into a hat and accessory bonanza, while maintaining its Los Gatos feel. Aileen knows what she's doing and she'll treat you right. read more

Shop so much at this shop and the owner is awesome! Stylish accessories, hats and jewelry. Always fun to shop at black cat hats! read more

Black Cat Hats - Best headbands! - Accessories Near Me - Los Gatos, California

Black Cat has a large selection of hats. I didn't find the "Derby" hat that fit my specific outfit, but Black Cat had a whole wall of visors and casual hats, some fun patriotic hats for 4th of July, racks of big floppy hats, children's sizes, and many colorful & fun fascinators. I was hoping to find a fascinator that attached with clips, but Black Cat only had the headband style. Their prices were higher than another hat specialty store I looked at, but they weren't crazy high. If you wear hats on a regular basis, you might want to check out Black Cat Hats & Bags. read more

Black Cat Hats - Black Cat - Accessories Near Me - Los Gatos, California

Thanks to a friend's recommendation my wife and I checked out this store and visit Los Gatos CA. If I have the finanacila stablity this would be a city I would like to reside in after working in the city for a few years. So my wife recently lost her hair from chemo and wanted some hats to shade out the sun. I was very happy to take her here. We purchased hats for ourselves and found some time of discount on an app I checked in from and the service ladt added a little bit more discount that made our day perfect. Awesome service! read more

Black Cat Hats - Accessories Near Me - Los Gatos, California

I will never shop here again. Period. I am just so absolutely appalled at the service I received just now. I came in last week looking for a derby hat for the 4th annual San Jose Derby. After receiving the lovely service from the two ladies, Aileen and Jan (sweetest brunette lady) in the store as I purchased last week....I received the worst just now looking to exchange the hat by Aileen (blonde lady) I didn't use the hat and Aileen, the woman from the time of purchase bold faced lied to me. She says she told me that the item was final sale and I assure you she did NOT. Not even once did I hear that the hat I was purchasing was final sale. By either her or Jan. If I knew that I would NOT have even bothered buying it! Especially bc it was $106. Why would I come back and try to exchange if I knew this information? She says she told me and it's a lie! Also I went back and looked at the receipt and it does NOT even state it there at all!!! Just exchange within 14 days for store credit. It's just so sad bc I didn't use this lovely hat last weekend and now I honestly don't ever even want to! I'm so sad. I have been living in Los Gatos for 8 years now and I love to support local and small business! I am always shopping in downtown Los Gatos and I can promise you I will NEVER go back to this store ever again. It's just so sad bc they were so nice to me last week and her lying to me today is just breaks my heart bc of the way they treated me last week. But you lying to me, I'm done. You lost my business forever. read more

Love the store, it's beautifully laid out I could spend hours in there browsing. The owner and her assistant were so friendly and really took the time to help me. They have beautiful hats varying from the casual to the very fancy. Good prices on hats too. Loved their men's hats too. Also have beautiful jewelry and other accessories. Will definitely be back, and highly recommend to anyone looking for good quality hats read more

Black Cat Hats - Accessories Near Me - Los Gatos, California

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Excellent customer service seriously the best place to buy a sun hat in Los Gatos. I'm super excited for winter to come so I can get a beanie with one of those cute little rabbit puff balls on the top of it. I'm also obsessed with all of their derby hats and fascinators! I can't wait for our school auction because I'm pretty sure the theme is a day at the races and me and all of my friends will be getting our fascinators from here!!!! read more

I wouldn't go back here again because of the terrible rude service I received. I went in to find a hat for the Concours d'Elegance the Friday before the event thinking they would definitely keep a great selection regardless of how close the date was to the actual event. They had nothing. I informed the woman that I needed a hat for the event. She says, "Don't you think it's a little late to be shopping for a hat?" How rude, it's none of your business lady, just be nice and help me find a hat. I tried on a couple hats that were ok, but were simple 'everyday' hats. I then asked her about the last hat I tried on, "You know I think I'll just get this one, but if I find one that I like better in Carmel, will you accept a return?" She says, "We don't refund used hats." That's not what I asked lady. Hello! She then says, "Don't get it if you don't like it. You know Carmel has only one store and it's very small. Good luck finding a hat." Really lady, how rude. Obviously, I left and did not purchase the hat. I'm a local since 1997 and never have experienced such a hoity-toity attitude in any local business. I found a lovely derby hat at that The Hat Shop of Carmel. This store is huge with so many hats. In addition, there's another hat store too called the Carmel Hat Company which also has a huge selection of hats. read more

Black Cat Hats has a very good selection of all kinds of hats. I had a hard time finding which kind I wanted because they had such a broad selection. But the very friendly service I received help steer me in the right direction. Aileen and her associate were very nice and helpful. It made my experience much better. I told them I was on a motorcycle so they even boxed it up for me! You might find cheaper online, but you will never receive this type of service over the Internet. I definitely recommend checking them out. read more

I love visiting this store whenever I'm in town visiting my parents. It has an awesome selection of hats year round. Lots of variety of stylish options. Their hats are reasonably priced. The staff are helpful and friendly. I've loved every hat I've bought there and frequently receive compliments on them. If you are a hat lover and you're in Los Gatos check them out! read more

The best customer service here! My husband got a hat, same as Waylons on Jutified, and needed it adjusted properly. He spoke with Janet and went in. She worked her magic on the hat and it fits beautifully. The shop is awesome. Best place to come for hats for your "girls groups" but great inventory for parties, showers, and other shenanigans where a hat is required (themed weddings, tea parties and murder mystery nights)! Yes, they will all be back after Covid. They take precautions for COVID and it is great to see the exceptional service as well as health precautions. Thanks much! read more

I like this store and received ample assistance by the friendly staff, but before I checked out I was informed that they do not accept returns. This policy is a deterrent from future purchases. It would be nice if they had a small window for returns like 3-5 days. I purchased an accessory to go with a specific outfit that I discovered no longer fits me when I got home and tried it on. Bummber read more

If you're in the market for a hat, man or woman, this shop will satisfy. I bought my first hat at Black Cat last year when a paucity of hair and sunny summer days drove me to seek more a stylish solution than my habitual baseball cap. I ended up with a modestly priced panama-style that immediately solved my problem and garnered numerous compliments from the fairer sex, an unexpected side benefit. Sometime in the late last Fall I misplaced my panama and vowed to replace it ASAP in the Spring. Again, Black Cat got the call because they have tons of choices and their staff is friendly and fun to work with. This time around I felt more deserving of at least trying on some higher end panamas I'd spotted the year before. Recommended was a light-colored Stetson panama (yes they make more than cowboy headgear) that "brought out the blue in my eyes". Yes they really said that and I really walked out of the store wearing that hat. This is a fun store filled with fun products and knowledgeable staff who enjoy the experience of matching your head to the hat it needs. read more

Shoot! I meant to take some photos while we were here! What a FUN little shop!!! The girls working there were totally engaged in our shopping experience and urged me to keep trying on hats and things which made it all the more fun! I am still dreaming about this cute brown hat I tried on but didn't buy because it was SOOOOO HOT that day I just couldnt justify the purchase. Clearly I need to get back and buy it though because I can't stop thinking about it. They also have an eclectic collection of other things a woman just can't live without such as scarves and jewels of all styles at reasonable non LG type prices! Grab a girlfriend and get in there with some $$ to spend. You'll be walking away feelin sassy & stylish for sure! read more

Love, love, love this store! You have got to check this place out. It is a great place to buy a gift or just when you need a little pick me for yourself that won't break the bank. I have at least 4 hats from this store - a great rain hat, a nice warm winter hat, a cute big brim sun hat to keep the wrinkles away and a very fun straw hat with flowers to wear just for fun. It's the only place I buy my handbags and I always get compliments on them. In fact the fragrance I wear I bought there too - can you tell I am a fan? I also recently purchased a fascinator to wear to the Rotary Gala. The jewelry is always fun, unique and affordable. If you haven't checked this place out yet, do it now! Love it. read more

I am not a native to Los Gatos, so I was spending the day hanging out with friends and on a whim we all decided to stop by and look at hats! (It also helps that I have a tea party coming up so a fancy hat was necessary :) We walked in and were immediately greeted by Melissa who was so friendly and had great suggestions. I have never bought anything like this before so I didn't really know where to start. I ended up with an amazing hot pink hat that I absolutely love and got tons of compliments on! So happy I stopped by here and will go here for any future hat needs! read more