I've been wanting to go to Redemption for several months and finally made it to downtown Campbell…read moretoday to check it out. It's a cute boutique offering California-made items such as pottery, clothes, skin care products, jewelry, art, and more. The store is nicely organized and their items are neatly displayed. A table with pottery near the entrance caught my eye right away. I also enjoyed checking out the flavored salts and oils for cooking, room diffusers, wall art, and jewelry. I was surprised to see they carry the wonderful Osea skin care products as I didn't know they were made in California. I ended up buying a ceramic spoon rest, room spray, and a tiny gold "diamond" ring. Their prices were reasonable. The store owner rang up my items and was very friendly and nice. I will definitely be back to shop here again.

I stopped by this small business a couple weeks ago and everything was as expected, prices of items…read morewere pretty high and especially for San Jose but nothing unexpected. I bought a tank top and it was $42 which was pretty steep but I didn't mind. Until today, I had washed the top I purchased ONCE and after only 2 or 3 wears it starts pilling almost everywhere! Sometimes the my washer does this which isn't avoidable, but I had washed it with like colors and fabric types so it shouldn't have done this. There's also weird lines in the fabric now so not sure if I would wear this outside my house anymore.

Amazing customer service today! Came in and was immediately greeted by an employee who handled my…read moreonline return graciously and expediently. Then walked through the store and asked a question of another employee who was equally warm and helpful. Props to the manager, too, who jumped in on the return to generate the right code. Well done, West Elm Campbell!

what a mess. Furniture is lovely and sales people are helpful in store, but delivery process is an…read moreabsolute mess. we paid for white glove service (extra delivery fee), and it came extremely late, and parts were missing so they couldn't even build it! i contacted customer service and the delivery team. They were closed (2pm). so now, parts are all over the room with no resolution. i called the store, and they were clueless. They were actually quite rude regarding my situation. I spoke with a woman on a sunday afternoon-and she was annoyed that I was calling. The delivery guys were nice (not the fault of them) and they even mentioned this is the 3rd delivery with missing parts that they were provided. Horrible service!

I absolutely love this place. Every time I stop by, it's a treasure hunt. And don't forget to check…read moreout the outdoor garden area. I've gotten some amazing pieces in the last year. The workers are very friendly and helpful. I highly recommend checking out their shop & sip events too!

IMHO This place is…read moreHUGE!!! Trust me, you'll want to give yourself time to peruse the whole building and outdoor area for hidden treasures. There are many consignment booths to wander through chock full of vintage and antique goodies. It's like walking around in the past. You'll have a smile on your face as you go down memory lane. I was looking around for garden decorations specifically. Sadly, I didn't see anything that I had to bring home, but it sure was fun looking. Prices seemed a bit high for me, but perhaps not for others. The employees were very friendly and available to open locked cabinets and answer questions. Will I return? Sure!

I walked by this space a couple of years ago and was immediately drawn in by its enchanting design…read more Charlene was warm, inviting, and had such a calm, positive energy. Since then, I've purchased a plethora of plants and I'm definitely overdue for a review. Great people, great vibes, and most importantly--great plants. Charlene truly is a plant whisperer and an amazing person all around. Thank you Char!!!

**3.5 stars** Super…read morecute boutique plant store for plant mamas and papas! The store is a little smaller than I thought (you can see the whole store right when you enter), and the prices were steeper that I thought (ie, tiny enamel pins are $12 and $16!) -- so after such a long drive to get there, I didn't end up buying anything, which is very OFF BRAND of me! Momstera Lounge is at the end of the little downtown, so it was fun to walk around and made the most of our long drive. The store is super cute though, and if I lived closer, I'd probably check out one of their classes.

They've been there forever and have a pretty good selection of greenery plus potted plants all…read moreready to go.

I found this shop when searching for good quality calla lilies for my wedding (a surprisingly…read moredifficult faux flower to find). This hidden gem store of faux florals and greenery is so cool! I was in awe at how many different plants and trees they had. The owner, Phil, was very helpful to work with. He took the time to view his upcoming deliveries to find out when he would be receiving some different calla lily options for me to choose from. We tallied several times on the phone and he was very responsive. Phil ended up helping me get exactly what I needed for my wedding at both an excellent price and quantity. Way better than what you'd get on Amazon or any chain craft store.

I am in LOVE with this cute boutique! From knick knacks, to the beautiful clothes, to finding the…read moreperfect gift, Therapy seems to have it all! The cherry on top is the excellent customer service. I recently attended a black tie event and needed a dress appropriate for the occasion. One of the associates, Morgan in particular, was extremely supportive with this quest. From providing different options, making recommendations and helping me find the correct size, she was a gem! I've since attended the event and absolutely in love with the dress I chose. Huge thanks to Morgan as I couldn't have done this without her!

This store is super cute! It's very Urban Outfitter's esque with a combo of clothes, accessories…read moreand home goods. It's basically one of those stores that you go in, start looking and want to buy everything and find things you never knew you needed! The staff is super friendly and attentive and there's just genuinely good vibes when you walk in.

Such a great shop with unique gifts and treasures. One of a kind apparel, art and accessories that…read moreyou don't see every day. The owner has been there each time I've visited and she's lovely and welcoming and appreciative of her shoppers. I'm new to the area and she made me feel so welcome. I'm addicted to a local line of candles she carries.

Deb has such a lovely array of clothing, accessories, home goods, and more! She supports a lot of…read morelocal artists and makers too. I've bought a few pieces of clothing from her and always get compliments when I wear them. Definitely stop by if you're in downtown Campbell, her shop is a gem!

I love this Home Consignment - very well-organized and lots of options to select from. I've…read morepurchased two new leather couches from here that would have been much more expensive at retail. I just will go there and browse items when I'm in the area. They are very friendly but let you do your thing. They have delivery at cost or will hold your purchase until you can pick-up. I've been to San Carlos and Danville locations which have a weird vibe - they don't greet you but it's apparent they are watching you. It's like I'm going to grab an armoire and jet out the door? Stuff is damaged, dirty or just thrown around. Definitely recommend Campbell location!

I wish I had avoided this place at all cost…read more I emailed them photos of items and they replied with a quote and instructions as to how to bring them in. I said great "see you tomorrow." We arrived today with the items, wait in line for a while, and are told "no we're not taking any chairs.. we're full no chairs." My husband even showed them the email FROM YESTERDAY, but it didn't matter. We kept a U-Haul for an extra day and spent gas to drive it all the way to their store from Monterey County. What a waste of time money and energy.

I was in the market for a new sofa and previously had just bought them online with very little…read morethought besides color and aesthetics. I'm very glad I came to What A Room Furniture because Daniel was able to educate me on all the different elements that one had to consider when buying a sofa including seat firmness, depth, configuration, and fabric. He helped immensely with helping me customize the ideal sofa with the appropriate measurements for each component. I always thought furniture was just pick and buy and was surprised by how customizable every aspect was. I'd definitely recommend stopping by if you are considering an upgrade to that old table, chair, or sofa as they have a great selection to customize to your preference and even better service to help you every step of the way!

So happy we found this place as we've been searching for a new couch for years. We have specific…read moresize requirements due to the room size and also really wanted to keep a chaise lounge without loosing any sitting room. We were able to make a couch that fits us! We found the couch style we liked, picked a performance fabric, chose how many cushions, seat firmness, seat depth, chaise length and width. Literally everything was customized! I also love that it's made in California without any forever chemicals. I didn't want a prop 65 warning on our couch especially since we have a new baby at home. Daniel was so helpful in the store with all of our questions and he had great suggestions and made sure that we knew our options. We never felt pressured into anything and that's really appreciated. Being it's made to order they said it would take 4-6 weeks but it was delivered in 3 weeks!!! Love this place and highly recommend them.

4 star products, 5 star service…read more We recently purchased a set of bodega glasses from this location and enjoyed perusing the other glassware options. The glasses are very reasonably priced although I noticed when I was selecting them that there were about a quarter with imperfections - slight variations in glass transparency, bumpy edges. For the value I think it's still worth it but I would inspect closely. What I really appreciated was our cashier Mari, who was extremely upbeat, carefully packaged our items (one little hack is that if you get your items boxed you don't pay the bag fee), and also checked our glasses and found one with a bumpy edge! This gave me the opportunity to retrieve a better glass. I'm so thankful for her meticulous, friendly service. We also have a C&B couch that has held up fantastically and shopped for it here. Will favor this location over Palo Alto due to service.

I honestly had such a nice experience at Crate & Barrel. The staff was incredibly warm, patient,…read moreand genuinely caring the entire time I was there. They really listened to what I needed and made me feel welcomed instead of just treating me like another customer. You can tell when people truly enjoy helping others, and that's exactly how the team made me feel. It's rare to come across customer service that feels this sincere and thoughtful nowadays, and it honestly made my whole day better.