When we purchased our home in September 2020 the original homeowners had purchased the bow window…read morefrom simplicity, siding and windows and we were in charge of the install date. Initially it was noted on the receipt that the window was ordered on July 8 and would be expected delivery of September 7. We purchased and took ownership of the home on September 2. I started reaching out and contacting the contractor on September 7 and every two weeks to find out if the window had come in however, the window ended up, not arriving until the end of October. On October 27, 2022 the owner and his crew arrived to install of the window. Prior to the installation I had discussions with the owner that we wanted the roofline to remain the same and was confirmed by both the owner and his crew that it would be, in fact, the same roofline above the window. During the installation at some point I did leave to pick up my daughter and came home to find they had demolished the roof that was above the window and just encapsulated the area and space where the roof used to be. After many discussions with them they said this is how they do roofs now however, this was not what was discussed, and I wanted to get the roof line fixed back to what was discussed and intended to have a roof above it. We have been waiting since October 27 of 2022 to have this roof fixed back to the way that it was supposed to be installed. On March 3, 2023 we discovered that our window was leaking and damaged the windowsill inside the home. I had contacted the owner who came out to investigate and told us that we should try soaking the window so we can try and see where the water is coming in. He told us also that he wanted to wait for warmer weather to be able to investigate this more. Well, I waited. I reached out to all side window company and they had an associate Harold come out to investigate the window and they determine that it is not a window defect, but in fact, is an install defect issue. Per the owners request on April 23 we soaked our window to find out where the water was coming in and determined that it was in fact from the area that he encapsulated as opposed to making a roof. They did not put on enough silicone caulking. The caulking was poorly put on and is now all over our existing soffits on our home. On May 18, 2023 I had reached out to the owner and let him know that I needed this roof fixed and the damage replaced. He sent a team out to do a roof and when they were about to install we determined that they were going to do a roof that was not agreed-upon and not what we had discussed at all. So Work had ended again. They put more caulking in the area where they felt the water was coming in to try to remedy it. We have now been going back-and-forth with the owner about coming out to get our window fixed and our roof line corrected since May 18 of 2023. Every time he makes an appointment and says he is coming, He either does not show up, states that he did not send a text message that he thought he did stating he needed to reschedule and/or makes an appointment date and then goes out of state and says he is not available for that appointment . At this point our window has areas where it could still potentially be leaking, as well as mold, growing from the water that did come in the areas that were encapsulated. There is black growths on our windowsill that I am not sure if it was mold, growth or anything like that. At this time we are simply wanting our roofline fixed and window corrected. The owner is no longer returning our phone calls or messages, and is making no effort to rectify the issue

Did a fantastic job on the roof and cutters. The workers were great, and knowledgeable, and very…read moreprofessional. After the job was done, they clean up all of the trash and nails on the ground.

The Arco team replaced some broken glass at one of our locations and did great work. Professional,…read morequick, competitive pricing.

Repeat customer, always happy with Arco. Thank you for such an amazing experience everytime!read more

I had an issue with aftermarket auto glass for my classic car. Paul was able to make new glass that…read morefit at a reasonable price. Highly recommended!

Seller advertised a white storm door with a full glass panel. It was a white, Larsen door. White in…read morethe ad., with full clear glass panel. This one matched the one replaced after storm. When we went to get it, I went to the address given and was directed to a unmounted grey door and told that is it. Since I didn't know if my wife approved PAULs changing the gray door for white door so I picked it up. Apparently, Paul had sold the other door and sold us a grey one we didn't need, and couldn't use and did not want. The mistake was readily apparent when we got home. We notified Paul immediately but he has chosen to ignore us for a paltry 60 dollars. The issue isn't the money, the issue is if this business man would improperly take 60.00 by false pretense, either he is not a good business man or he effectuates profit by deceit. Paul, can't you be a decent person, be a honest guy and correct your errors. Q: Why would someone trust you on a multi thousand dollar order if you can't be trusted in a small transaction, what would you do for more money? I WOULD NOT HIRE YOU AFTER THIS FRAUD!

A review that could have been 3 stars, went to 5 stars with barely a complaint. Up until the time…read moreof installation I was totally happy with the company. Always onetime. Always curious. Always professional. Price was not the cheapest, but competitive. I ultimately chose Kenny's, because of the time taken in getting precise measurements. After installation I was somewhat disappointed with the amount of silicone I could see at the joints of the rustic shower. When I called in to the company to pay the final bill, Tricia, who I had been speaking with, asked me how I liked my new shower glass. I told her how I felt and she asked for photos. I e-mailed photos right away and she asked for a little time for review. She then set a appointment for someone to come and have a look and repair if needed, advising me that it is difficult to put glass directly over travertine. To shorten this story, "guys came out on time, redid the area of concern and I'm a super happy camper". It's fair to say that if you are in business for any length of time, you will have problems, both small and large. I think the true measure of a good company is how they deal with problems, small or large, and this company is top notch in my book. I am happy to recommend them.

I was super impressed with my 1st and 2nd visits to Kenny Glass in Columbus, IN. Wow, what amazing…read moreservice! The ladies at the front desk were friendly, efficient, and offered guidance in getting a couple of windows glass replaced. The cost of the service I had done was quite fair and they delivered sooner than they estimated. I'll come back to Kenny Glass for ALL my glass needs. Keep up the great work, folks!

I had these guys come out and give me an estimate on an old 2 car garage on a house I had just…read morepurchased. I wanted to add 2 remote opening door overhead units, needed new springs on one door, and a new cable on one door. The total was close to $1000 for everything. After comparing prices online they had what seemed like the best price, best service, most knowledgeable crew members, and could do the install for me the quickest, in only a few days. They did not attempt to over sell me on any parts and their labor costs were very reasonable. I did buy top rated Lift Master units, and being a gadget guy, I wanted most of the extras. They were able to tell me what I needed, and made sure it was at the lowest price they could offer me. Very fair and trustworthy group of employees. No hard sell, no slick talking, no up-selling, just the facts and info I requested. I can use the Lift Master remote app on my cell phone, via the wi-fi set up, the built in push buttons on my truck console, the key pad out side my garage door, the small sun visor remotes, and of course the 2 separate push button controllers mounted in my garage. I think I can safely say I will never be locked out, lol. They installed everything in one day, made sure it all worked fine, and it has still been working just fine and is used on almost a daily basis. I am very happy with the service provided by this company. I would use them again based on my current experience.

I called Overhead Door and had to leave a message because it was a Sunday when my garage door…read morebroke, but Monday they called me and they weee there the same day very fast service guy was very professional did a very good job, Thanks

Shout out to Joey for kind courteous and efficient service! He was here on time completed the…read moreservice we needed with excellence and even took time to pet our dogs!

Shane served my system today. I have had the waterproofing done in the basement for 5 years now. It…read morehas held up great and the services include changing the dehumidifier filter and verifying the sump pumps work. The sump has 3 pumps inside it. A low pump, a higher pump if that first pump fails or cant keep up. And then a higher battery backup pump. I feel great knowing that my basement will stay dry no matter what. Shane did a great job today and even called to see if he could come a few minutes early. Its money spent but insurance that my basement stays perfectly healthy.

Hands down awesome service! This place is family owned. You…read morecan tell by their work that they take pride in what they do!!1 Lots of siding colors and options for pretty much any budget. Awesome communication from start to finish!! Sounds minor but they did an awesome clean up job as I haven't found random nails or scraps around our property! Definitely a company I recommend!

Low and behold there was an abundance of left over wood. Zero communication back. The Amish co…read moredid supply great product of wood. Js I did have to buy $600 in hardware lucky I found the same stuff on Amazon for faster shipping. Yes I had to as you see here in screen shots Pergola refused to give me the remaining hardware I paid for in full once already

Bought a quality built pergola in 2020. Paid extra for the upgraded 10x 10 support posts. Our posts…read moreare now rotting. This should not happen a a structure built to be outside in the elements. The structure was painted when first installed and paint was reapplied the second year. We were getting ready to paint this year when we noticed the rotting wood. The paint application looked good but just wanted to apply a new coat. I have made several attempts to contact this company and have received no response. I was told by a former salesperson for this company that this is typical for this company. I strongly encourage you not to buy your pergolas from this company. They do n ot stand behind their work and their products are inferior. The wood they use is air dried not kiln dried and that makes a big difference. Please do yur homework there are many there reputable people that you can buy from you do not need to waste your money with this outfit. Steve