Why bother! I called to try and get a round about estimate to rough in the plumbing for a laundry…read moreroom sink. I wanted to shop around for the best price. They said they had to come out to take a look and the cost was $125 JUST TO GET AN ESTIMATE! I come from a family of plumbers (they don't live in the area), I had a picture of the wall, I knew the existing pipes were pex. I texted my master plumber kbrother what I needed and a picture for a ball park estimate of what he would charge and he texted me back a price in 30 secs. What a load of C#$^@! Why should I have to pay them to give them my business!!! So I pay $125 for them to give me an estimate on non urgent work, then I decide their price is too high and I'm out $125 for what?! Just call someone else. This is a terrible customer service premise. I can see exactly how they feel about their community. I am still so angry that I spent the extra energy just to give them a bad review. My family never did business this way.

We've used Eastern Plumbing for several jobs around our house and they do great work…read more Price wise, they have never quoted me a price that I thought was unfair. They've installed a garbage disposal, 3 toilets, and cleared clogged sink and shower drains. Also to their credit, I've never had to call them back to work on anything they've installed. Very accommodating with scheduling and called me back earlier than expected to get my work scheduled. I highly recommend using Eastern Plumbing if you're in need of a plumber.

I recently had water damage to my ceiling and Alex and his crew did a fantastic job. They were very…read moreprofessional and knowledgeable. They were on time each day, did the job and replaced everything exactly as it was before. Alex is a great person to work with and goes beyond the basics to make sure everything is done properly. I certainly would recommend this group from CareMaster in Greenville to anyone.

Let's see where shall I begin? Everyone in and around Onslow County avoid this company and their…read morerepresentative Pam at all costs!! Our experience began with this community after we had damage to the inside of our home due to a tropical storm. Pam was sent over to our home by our insurance agent to have the roof area covered to prevent further damage. When Pam arrives she begins to go into how her compass going to fix the damage. I thought to myself no one hired you yet. Then we went through the insurance process which I don't blame on the company. Insurance is a pain as it is. Once the insurance company came through and did their estimate I called Pam and hired Caremaster to do repairs. Pam looked at the estimate given by my insurance and said "this is not enough money!" "We need to get more money." Sorry Pam but I'm not committing insurance fraud for "you to get more money" Pam then said we needed to do mitigation. Which meant our walls had to be torn out and a ceiling portion had to be torn out. She assured me that "she never lost getting the money from insurance for the mitigation." Guess what Pam you did this time and charged us over $1600 when we fired care master. After the mitigation was done and their "project manager" Alex came out who by the way had no clue what he was doing nor how to answer any of our questions except for what was not included. We were told that work would begin shortly. To both my and my husbands surprise when we told Alex that the work we wanted was only the section they destroyed and no more as the insurance wasn't gonna pay for it all of a sudden it was as Pam said (yes I have the phone call recorded) "too small of a job for them and she would recommend a sub contractor." Wow!! I had a huge hole in my ceiling and wall made by this company and now they refuse to fix it. Talk about the worst customer service ever! So of course we weren't going to take advice nor a recommendation from Pam as she had lied to us on prior occasions so we hired our own contractor and had no problem getting what Caremaster destroyed repaired. Please do your research on this company look at yelp, google, and others and you will see that this company has done this on prior occasions as well. I definitely do not and will never recommend this company to anyone. Thanks Caremaster for taking advantage of a fully disabled veteran and for trying to defraud our insurance company.

An excellent team! They are very responsive, punctual, and thorough. A pleasure to work with!read more

Wonderful experience very professional pleasure to work with very detailed inspection with pictures…read morevideos, detailed description written an email documents to support everything I would give 10 stars i

Just read this review after referring a friend to the business. We used them 2-3 years ago and…read morewe're extremely pleased with the quality and look of the new roof. We have had no issues but felt confident that if we had, Bobby would have made sure they were corrected. We were referred by a neighbor who had the same good results that we did.

In April 2016 we had a new roof with decking, shingles, underlayment everything installed by this…read morecompany. Well not 3 months later in June 2016 during the first thunderstorm half of the roof is blown off - (mind you nobody else's home was damaged anywhere near ours). I contacted Bobby and Clint, Bobby came out the next morning and stated it was due to the storm and because the soffits had not been completely replaced. He then put plywood decking over the exposed area and tarped it, well that very same night the decking and tarp started to blow off the roof. We quickly noticed that the decking was not nailed to the studs!! My husband and son were securing the decking during the storm that had been put on that morning! As we kept looking we saw more and more nails that were never in the studs, we obtained a snake camera to look at the remaining part of the roof and found the same thing! I spoke with Clint about this and he passed it on to his father, who is the owner, Bobby O'Hara. Bobby's response was "it is okay because the weight of the shingles will keep it in place". Apparently not, we had independent adjustors and other roofing companies come and evaluate the roof and all said it was not secured properly. When we hired the other company to fix the roof our camera findings were confirmed. On the shingled part of the roof that had not been removed during the storm - we were able to lift up the decking - nothing but shingles were holding it down!!! REO construction and roofing has not accepted any responsibility for their failure to properly secure and install this roof. We paid them 5k for what they state on their website will be a safe and secure roof - with a 10 year warranty due to workmanship! Do not use this company! Everything looks and sounds great right up till the wind blows! They will not honor their warranty or accept responsibility for their actions. Thankfully nobody in our home was hurt when this happened as we were home and my children were in the room that received the brunt of the damage.

A few months back we experienced an outdoor fire from a burning riding lawnmower; thankfully a Good…read moreSamaritan driving by, stopped, grabbed a garden hose and literally saved our house. Naturally we contacted our nameless insurance company who sent out an estimator to survey the loss. Soon we got a check for a whopping $1,017! (Don't spend it all in one place!) We reviewed BBB, Angie's List and talked with a number of friends and neighbors. Eastern Home Repair's name kept coming up. We called, and Chris Web, the Owner/Manager came out and personally reviewed our damage. He was really confident his company was the right one for the job. Chris' personally delivered estimate was almost $7,000. I showed him the $1,017 check from the insurance company and he said "Russ, I cannot even buy the needed materials for that money. Don't worry about the insurance company, I'll handle it." End of Part One. Part Two. The insurance company wrote another check; the two checks added up exactly to Chris' $7,000 bid!! As for the work, his crew was professional, on time, knowledgeable, friendly and overall hard workers; they represented Eastern Home Repairs well! Great work, complete cleanup, outgoing crew went the extra mile and even replaced our rose bush singed by the fire! Chris, presented me with the final bill, which was almost $200 below his initial estimate; how often does that happen? Because of the professional work accomplished, I gave Chris the $200 to do as he saw fit in tipping his crew. How often does that happen? If you are looking for that right home repair company stop at the "E's" and pick Eastern Home Repair; you'll be glad you did. If there is a means of contact through this review, I would be happy to speak with anyone about this quality organization that takes over and favorably goes beyond expectations.

Very frustrating experience and waste of time to say the least. We had one concern , just one…read moremind you, and that was regarding how they were using an aggressive round sander on our home wood siding which is over 100 yrs old and has a dutch lap boards type siding and did not want the boards sanded to the point it changed the shape of the board itself. Only after a few days of hand scraping his painter quit and they then proceeded to cancel all of our projects on the contract as the office manager informed us the owner didn't think he could satisfy us, so all the work and the contract was cancelled. So basically it sounded like the owner doesn't respond well to customer concerns, it's either his way or the highway which is unusual for a business as most business I have worked with don't just bail after one concern by the customer is voiced. Just left the house half scraped and looking terrible. I also left 2 VM's and a text requesting the owner to call me back. He never bothered to return my calls or respond to my texts and let his office assistant / mgr give us the news he was cancelling everything. When I hire a man to do work for me I would expect him to do the right thing and at least return my calls and texts especially if he has just decided to bail and not do the work, and not shove that off for someone else to do. However They are refunding 100% of our initial deposit, which is the absolute right thing to do, so they get one star for that alone. Outside of that they would get no stars considering how they conducted themselves. The experience was pretty much a waste of time as the only thing I have now is a bunch of exposed wood on the sides of the house which looks horrible, a ton of paint chips on the ground that I've had to clean up myself once they informed us the painter was not coming back. We did have another painter come to the house and will be doing the job correctly using a flat sander for these type boards and said that was no problem at all and he would never use a round aggressive sander on dutch lap type wood siding. I guess this company has enough work that they conduct business this way and just walk away from a job in progress , leave your home looking terrible and leaving a mess for the customer to clean up. Being as the owner conducts himself this way I consider it good riddance that we are no longer working with this company.

Great work done on my living room ceiling drywall! My family will be using Marc Shearin Home Repair…read moreand Paint for our future needs. It has been getting difficult to find a good home contractor that doesn't charge through the roof or perform sub-par work. Call them for your next home improvement! Thanks again Marc! Great quality workmanship, professionalism and prices!

Terrible customer service. Stay far away. We called them after they were recommended by our…read moreneighbor to check on our HVAC in May. Service was provided satisfactorily at that time. As the weather turned cooler, we called them back as the same unit was reading "auxiliary heat" when started. Not only did the tech not show on the originally scheduled date, we were charged a service call charge with this message on the bill: "check unit and check aux heat; found unit working fine at this time; found aux heat when go over 2 degrees as it should." When I called to inquire about the service call charge for what I would think would be covered under a warranty, no only did I speak with rude office staff, the second person never returned my call after she was supposed to be "looking into it." This week, we received a bill with a "finance charge." Apparently, there was a "30 day warranty" on the service (I was not present for either visits). Stay far away from a company that only guarantees their work for 30 days and if this was such a common issue, we should have been notified of this over the phone (remember, I had to call twice to have the technician come out the second time). We will never, ever use this company again. The Pollards should be ashamed that this is the business they are running.

I have a service agreement with Sam Pollard and Sons (of Greenville, NC) for AC and heat…read moremaintenance for several years. When my AC died, I decide to replace AC and oil furnace with a heat pump. Pollard was the only contractor willing to include my entire request, address my questions and concerns and provide a written price quote. They removed old equipment and installed the new system along with installing ductwork in a recreation room that was added to the house. I can't say enough about my satisfaction on how they completed this project and how the company stands behind their work. They worked for three days to get the job done. The technicians were extremely polite, courteous, thorough, knowledgeable and cautious while working around my floors and furnishings. Although I had many questions they were very patient and professional in giving me thorough explanations. The technician team did a fantastic job. They demonstrated great teamwork throughout. They represented outstanding workers. Great company from the salesman to the tech team, all aspects of the purchase and installation were top notch. We are very satisfied with the overall job and excellent customer service.

They were extremely helpful and honest . I am so glad we went with Hardee's plumbing for a second…read moreopinion because they saved us thousands of dollars!! I will definitely be using them again in the future !

We had an emergency plumbing issue with new washer installation. Called Hardee's Plumbing after 5…read morePM and they responded quickly. Seth Williamson was sent to fix the problem. FANTASTIC WORK. Just a great young man to work with. He knew what needed to be done and made me a happy happy home owner with a plumbing problem. Even though it was after hours, didn't matter. He was pleasant and thorough. Great young man and we will call this business again. HIGHLY RECOMMENDED