The staff was very nice. However, I felt like this dental office was very sales-driven. I came in…read morefor a new patient routine cleaning, and they took a sample of my saliva, looked at it under a microscope, and projected it on a TV screen. They explained that I had bacteria in my mouth, which I understand is normal, and then proceeded to recommend over $600 in additional products and treatments to address it. These included ozone water, laser treatment, a Waterpik, and specialty mouthwashes. I have never had a cavity or any dental issues in my life, so this was unexpected as I was just there for a routine cleaning. When I asked the hygienist to proceed with only the cleaning covered by my insurance, there was some hesitation and continued suggestions to purchase additional products, including a specific toothpaste. Overall, I didn't feel that the patient's best interest was the priority, and the experience felt more focused on upselling than straightforward care. If you're looking for a simple, no-pressure dental office, this may not be the best fit.

This place is money driven! Do not go here if you're looking for patient care first. The amount of…read morepitches you will hear about products and aggressive treatment not necessary is overboard. Little tactics that are poor Business practice to increase profit. Cancellation policy is a fee of 50.00 dollars if less then 48 hours but that courtesy call comes 24 hours in advance so there is no ability to reschedule. I'd say common practice is to give sufficient time to patients to reschedule if necessary because we do schedule 6 months in advance. There's a lot of little nickeling and diming. I don't see this place being around long and there are plenty of reviews to support this.

I have been visiting this dentistry for the past 2 years. Wonderful staff. I even came in once…read morebecause I had something stuck in my tooth that I couldn't get out with floss and they helped me free of charge.

The wife and me went in for some dental work on our teeth, cleaning, x-rays etc. and I cannot say…read moreenough good things about dr.Scott and his assistant Michelle so knowledgeable so so courteous and so gentle they were excellent they do fantastic work!!! I would highly highly recommend this office to anybody who's looking for a Dentist -patient Steve Eastman!

The front desk folks are super helpful! They are always so helpful & accommodating. I received a…read moreteeth whitening kit that actually worked without causing major sensitivity. TYSM!!! See you again in 6 months.

Been getting dental care continously since a child, and now at 64 I have to be sure to include care…read morefor my gums. Like everything else, the cost of dental care keeps rising and locally with the influx of people there seems to be a shortage of available dentists, too. When I found Birchwood (through reviews and their online site), they had a waiting list. On the list I went and only had to wait a few months. Located in a small strip mall, it's easy to miss, but very close to my home. Been there twice for x-rays and cleanings. Evan was my hygenists both times and he does an excellent job. I love the tv screen on the ceiling as they play netflix's Moving Art. The images are immersive and relaxing. So much so, I started playing it at home. It had been ages since a dentist had checked my teeth at my previous dentist office as he would not be in the office on a regular basis and you had to make a separate appointment from cleaning just to have him check your teeth for a few minutes. Dr. Holdaway checked my teeth at the end of each cleaning. Everyone I encountered is friendly and professional from start to finish. Lucky to find this group.

Just started coming to this dentist my mom highly recommend. I have to say it's super hard to find…read morea dentist place that truly makes you feel comfortable and that you enjoy coming back to. I have had the pleasure of both my son & I coming here and Kenley works at front desk she is awesome! So helpful and so informative and super sweet! I recently had my hygienist Michon work on me for the first. She was so nice so informative on my teeth so appreciative!! I got to see Dr. white the dentist as well at this visit and truly super nice. I appreciated the care I was given for a first time visit. I am hoping for this to be a continuing dental place for me. If you are in the Meridian area and are looking for a dental care provider I would definitely recommend that you give them a try! Happy customer! Mrs. Abato

New patient the teeth cleaning went well. Doctor seemed nice. Went here because it was close to my…read morehouse

Five-star experience from start to finish. The office was incredibly clean, modern, and welcoming,…read moremaking me and my family feel comfortable the moment we walked in. The staff was genuinely friendly and took the time to get to know us, listen to our dental needs, concerns, and goals, and make sure we felt at ease throughout the entire visit. They were very thorough, explained everything clearly, and never made us feel rushed. It's rare to find a dental office that combines professionalism, personal care, and such a spotless, relaxing environment. Highly recommend to anyone looking for an excellent dentist and outstanding experience.

My insurance pays all for cleanings. They did some fancy xrays but failed to tell me they weren't…read morecovered. Now they want $114 for their screw up! Feels like they do this all the time time!! Never go there.

I really hate to do this but Dr Pilling did some work for me pulling my teeth and the first mistake…read morewas he left a part of a root in my mouth and tried to tell me it was a bone spur but I don't believe that for a minute bone spurs don't have a hollow root feel to them. When he took it out he tossed it without even showing me what it was. Two when he did a realignment on my dentures after I healed up whatever chemicals he used burned and melted my gums yes causing me damage. He even said "it may feel like it is burning but it is not I promise" yeah well I am going report this the licensing board. He even told my father the day of my surgery after 25 years in business he was tried off his job and wanted to be done soon. He is full of himself and wants ever dollar he can get out you with his prices and for service I got he is not worth it. At first he seemed ok but now I will not ever go back to him. Now I have to find some to do may implants because he was both arms and both legs to do the implants. I would absolutely avoid this dentist at costs.

This place has amazing Dentists, and Hygienists! It's clean, friendly, very organized and they…read moretruly care about their patients. I would highly recommend them, they are affordable too!

Love this dental office. They see you at your appointment…read moretime. Nothing better than having your time respected. They hygienist uses hand tools and does a great job. Taking their time and not rushing. They are also super with kids. They give kids a coin at the end of their appointment to use in one of two toy machines. Well decorated and clean office. Clean clean clean. I can't rave enough!

I've only been here one time, but I think I've found my dentist…read more The staff are very friendly on the phone when making an appointment. Same in person, the front staff was welcoming and pleasant. The waiting room is beautiful. The business is compliant with COVID safety measures. My dental hygienist was friendly and very knowledgeable with all aspects of my cleaning and x-rays. Dr Hansen was also personable, nice guy. Nobody tried to sell me any extra services. My teeth are generally healthy, but other dentists have tried to make me feel bad like I wasn't flossing enough etc and there was none of that here. I believe this is a new location for them, and it shows. Very clean, very streamlined, very bright and beautiful. Calming. I'm going to enroll all of my adult family members here. 5 stars.

Thank you for your services. My cleaning was very thorough & the dentist was polite, knowledgeable…read more& kind.

I normally don't leave reviews, but I just switched over to this place from my other dental clinic…read more(Jarvis Dental and was there for about a year) and have had much better experiences in just the last two appointments alone here--especially working with Dr. Jason! He was very efficient, very friendly, and let me know what was going to happen next during my cavity procedure. All around every staff and hygienist that I've interacted with have been top-notch would recommend this place.

I just received a new crown. The whole experience was a good as it could be. Dr Thompson and dental…read moreassistant Paul were perfect. Im sold on these guys BZ V/R S, Sharp

I had a change in dental coverage, which forced me to move my dental care to another dentist…read more Eagle smiles, provides HMO type dentistry, which my new plan requires. I've had one visit and the people were very friendly. The front desk and getting checked in was a very good experience and she was quite lovely. I felt I got good care although I felt I did need to advocate for myself on a few minor things. I didn't want them polishing my teeth before the hygienist had completed her scaling. It is not a good practice to polish teeth before all the plaque has been removed. They have quite a few staff members that do different things. They have two hygienist and then they have assistance that do the polishing. You can request having one person do the scaling and the polishing, but they can only accommodate that on certain days due to the lack of staffing?? So for my next visit, I will have one person do it all. They were quite accommodating. I think I'm scheduled with a different dentist for my next visit. I think I will see her and see how I like her. She is newer in her career, but I feel I might like to give her a shot. The jury is still out for me. I'll update in 6 months.