Dr. Kate was extremely thorough and knowledgeable in the body scan I had done. She took her time…read moreand explained each, and every mole mark bump on my body. She educates you in the dangers and signs of melanoma. I really felt heard and cared for I highly recommend this practice.

Dr. Kate Ferrarello is very personable and kind yet professional and knowledgeable. She always…read moreanswers all my questions- whether serious or inane. She is supportive of my opinion in my healthcare, and I really appreciate that. I highly recommend both Dr. Kate and the practice.

Always answers my concerns and shows compassion! Dr Lawlor is very straightforward and…read moreknowledgeable!

Curt W. must have been there on a bad day. NEVER have I waited 1 minute past appointment time…read more Excellent customer service.

My daughter is 20 years old and new to managing medical appointments on her own. She mistakenly…read morebrought an old insurance card, which I understand happens and can be resolved. What is not acceptable is the way your receptionist handled the situation. She was told, "Your appointment is in 10 minutes, you need to figure it out," and was rudely dismissed when she asked to call me for help, and was spoken to in a sarcastic, condescending tone when confirming her phone number. At no point was she treated with patience, professionalism, or basic courtesy. She was irritated that this check it wasn't going smoothly. Front desk staff are often the first point of contact, and how they speak to patients, especially young adults who are still learning matters. My daughter left feeling embarrassed and uncomfortable before even seeing a provider, and that should never happen in a medical setting. While some of the reviews state that the staff was kind, which maybe some are, the person we dealt with needs re-trained on being respectful to patients, or advised to not customer service roles.

Won't go back.My husband had a big cyst on his neck at his collar line. It was irritating and…read moresmelly. Visited and they said not to worry. Don't pick at it if it becomes irritated. A year or so goes by, and that's enough. He works outside in the heat and I made an appt. remove it already. Well, lo and behold, it was cancerous. So they cut it out! Oh..sorry, didn't get it all. Come back again so we can cut more of your neck! And each time, it's painful for my husband and about $800 out out of our pocket. Makes me wonder if they just would have removed it the first time ...like really...

The quality of care from the team of professionals in this office, is tremendous…read more Would recommend this office for your Dermatology needs.

This practice is run very efficiently (never a long wait in waiting room or in examining room )…read moreBoth PA's Rachel & Brandi are very knowledgeable, personable & excellent in their technical skills. Dr.Shurman is an excellent Dr.& has built a very nice practice.

The floors are extremely dirty, I'd like to see the office cleaned!!!…read moreVery nice staff

DO YOUR HOMEWORK BEFORE GOING HERE - READ REVIEWS ONLINE…read more Maybe reconsider? There are lots of dermatologists around, and if you don't know any... Start calling. This is a corporation, they don't have time for you here. I went in, paying cash (their favorite kind of client) and not only was I not seen by a dermatologist, they didn't even tell me that Ms.Debroah Hrobak was NOT a dermatologist. She did a biopsy 2/13 and didn't give me any wound care instructions - which may leave me with a 1/4 inch mark on my face. Another friend had something removed on her jaw by Debroah Hrobak (2/13) and they didn't get wound care instructions either. NOT OK. Then to show you how disorganized they are, I paid in full...and two weeks later I get a bill for the same amount I'd already paid. Turns out that despite the conversation I had with the front desk receptionist, where she insisted my total included all lab fees...that my total did NOT include lab fees so I had to pay another $180. When I call they will only talk to me IF I give them my DOB. I work in a very small environment and I don't want all my coworkers to know my DOB. Age is not a good thing in my industry. The fact you can't just give last 4 of social or some code ..is poor business practise, esp. for a dermatology office. IF YOU HAVE HAD BAD CARE HERE SEND A NOTE TO Dr. PAULA NELSON. She owns the entire franchise and is based here in Reading, PA. TELL HER TO GET HER PRACTISE IN ORDER.

I do not know what I would have done to get back my quality of life if I had not met Dr. Sun…read moreNguyen. While others may have advised me of the same option, it was the nurturing, genuineness and authenticity of Dr. Sun Nguyen that provided me with the comfort to proceed. She never rushed my visits, she allowed my concerns to be heard and most importantly she knew that I needed the extra conversation and connection and in just being her, she let that organically occur. I am forever grateful for her and am appreciative of the impact she had within my life. I don't think that as individuals we realize the impression or the effect our actions have on others, I want Dr. Sun Nguyen to know how remarkable she is and I hope that in this ever changing world that she remains a constant advocate for her patients and that smile continuously greets them and her warmth and empathy continue to shine through in all she cares for!!

I have had injectables by many physicians over the years but never have I had such a wonderful…read moreexperience as with Dr Comite. The time she took , her obvious knowledge of the muscles of the face , and the gentleness that she employed ( I'm a bit of a wuss) was above and beyond amazing. This should be everyone's go to place for Botox!

Don't come here unless you want to wait for hours. Had an appointment scheduled for 3pm today. Got…read morea voicemail around 5pm the day before asking if I could come in a little late. Called back the next morning and they asked if I could come in at 2:45. Got to the office at 2:30 and waited in the office for an entire hour. They finally took me back at 3:30 and after 10 minutes of questions for a tiny spot, I waited until after 4 until the doctor finally came in.

My son was frustrated with the dermatologist he had been seeing. They prescribed the same…read moretreatment session after session without any noticeable changes. My son was upset and felt like the dermatologist was not listening to him. On top of that, he was beginning college in three weeks and wanted to have a clear face. After seeing Alyce for one session he felt his face was looking better and his self-esteem began to improve. Alyce listened to his concerns and worked with him to lessen the redness and tightness in his skin. After seeing Alyce he saw a dramatic improvement not only in his face, but also how he felt about himself. Thanks to Alyce's attentiveness and caring personality my son is now happier and more confident. She is extremely knowledgeable on skin care and matched with her dedicated work ethic I would recommend her to anyone seeking dermatologic care.

From the owner: Skin Care By Alyce offers the latest in clinical products and services to treat the skin,…read morehead-to-toe, in a relaxing atmosphere for men, women, and adolescents of all ages and ethnicities. Prior to introducing new products and services we extensively research them to ensure the efficacy and safety of the technology. We do not offer traditional spa facials, instead we provide medically-based skin care to target your specific concerns and produce visible results. Treatments include: microdermabrasion/DermaSweep, dermaplaning, micro-needling, chemical peels, firming peptide treatments, ultrasound therapy, microcurrent, LED, Botox, Dysport, fillers, ablative CO2 laser and laser for: skin rejuvenation, hair removal, hyperpigmentation (brown spots), acne, rosacea, erythema (redness), scarring and tattoo removal. In addition to facial skin treatments we offer body treatments, wraps and Massage Therapy. Our exclusive lines of medical-grade, home care products will maintain and prolong your treatment results. Skin Care By Alyce's team of professionals is dedicated to continuing education and life-long skill development, so that we can exceed our client's expectations with our up-to-date knowledge and experience. We are passionate about building long-term relationships with our clients by providing exceptional care with high ethical standards. * Appointments available outside of regular business hours, by request * Email us to start receiving special offers!