Dr. Margeas agreed to take my case and was courteous during our first appointment. After that, I…read morewas treated so poorly that I wondered if he was confusing me with someone that had done him wrong. It was a herculean task to get him to communicate with the other professionals he referred me to. He delayed my treatment and wouldn't even say hello, whenever he had to interact with me (which were rare occasions). I assumed that he didn't realize the difficulty of the case, and knew he was probably not capable of doing the job. He could have just said so, instead of treating me in such an unethical, inhumane and humiliating fashion at the most vulnerable time in my life. His assistant probably noticed and attempted to make up for his rude and unprofessional behavior, and that was very appreciated (she is a sweetheart.) His hygienists are amazing and I am so thankful for them. Do us all a favor and retire, Dr. Margeas! You ARE NOT God's gift to dentistry, as you think you are. I went to God's gift to dentistry, and he is humble, kind, ethical, humane and probably one of the most competent REAL cosmetic dentists in the US ( Dr. Sam Sadati.) The only thing I am thankful for, is the referral you made to Dr. Neil Dunbar (an outstanding surgeon and human).

Well I have been going here for over 30 years and the quality of service from the dentists and the…read morestaff are second to none. They are very accommodating and do too notch work. I have had a dental bridge for over 35 years, which that is relatively unheard of! I go there twice a year religiously and today I was there for a filling repair. Dr. Economos was great to work with and if I needed more work done I would definitely use him again! Thanks for being the BEST in town! If you need a dentist that is not pushing unnecessary services this is the place. They never ever push services!

If you are searching for a Hollywood type cosmetic dental group,this is the one you want.I…read moreresearched for months.I had cosmetic work done about 30 years ago that needed to be redone and I also needed a new partial.I've had 6 partials.None ever fit right and I had to take them out to eat.After a few months with this group, I have the most beautiful crowned smile and a partial that's unlike any I've ever had.No pinches, no pain and no gum fatigue.They didn't stop working on them until they were perfect and they never once made me feel like I was too picky. I can eat normal again.I researched going out of state and out of the country because I wanted a cosmetic expert.Then, low and behold, I found Dr Winter right here in Des Moines.I don't know if it was good research, good luck or divine intervention that led me to Iowa Dental Arts but, I sure am grateful.The whole group is fabulous, and I feel like we're all friends and they are all looking out for my best interest.

His office still hasn't released my X-rays/records and I am now receiving texts and emails from…read moreIowa Face and Body, a practice that I have never visited, that just happens to share office space with Dr. Winters in West Des Moines. This is not acceptable and unethical to share my information with another business without my permission.

Scheduled an 8AM appt, showed up at 7:45AM, doors were locked... They said there's no way we had an…read more8AM appt, showed them the text with the time and date clearly showing and they said "You can try calling us later when the dentist gets here." So calling them doesn't get you an appointment, you literally have to show up at their offices to schedule one not that a dentist will actually see you. If you can't even handle scheduling an appointment, I don't think I want to trust my health care to you. Horrible experience

Tried charging me almost $3,000 out of pocket with metlife insurance for basic root canal and cap,…read morethen told me I would have to pay insurance side and my side upfront, then wait for insurance to refund me. They are a scam. The guy was like a sales man trying to convince me to pay $5,000 to get somthing done I've paid less than 1,000 for somewhere else. Read Google reviews, lots of very unhappy people

I have been treated with respect and kindness when I go to Waveland clinic. The doctor has helped…read moreme with a difficult issue. I had with a cracked tooth and he was very patient and the issue has resolved very nicely. I'm impressed and would recommend this clinic to others.

First time visitors and newer to the Beaverdale neighborhood. My wife and I scheduled cleanings…read more The staff were very kind all throughout our process (front desk, scheduling, hygienists and doctors) My wife saw Dr. Baker and I saw Dr. Peterson and we both had easy-going, informative and friendly experiences! We also had our toddler (2 years) go in for his first dentist visit and Dr. Baker was gentle and patient. They were thorough with their checks every time and treated us with care and intention. A personable bunch! Their equipment seemed up to date, efficient and comfortable. We will without a doubt be returning for any and all dental work. Happy to have a close by, family dentistry!

Thank you for the exceptional care you provide. Having visited your office my entire life, I am…read moreproud to now bring my children to a practice that treats us like family and consistently prioritizes our needs. Your positive impact is so significant that my son now aspires to be a dentist.

Very professional and caring. Extremely nice and very pleasant. Everyone works to make you…read morecomfortable. As an 80 year old woman I appreciate the help they extend to me. I would highly recommend them.

Downtown Dental provides a safe, clean and caring environment. The staff truly care about their…read morepatients and provide professional and gentle care.

Did five fillings all of them had cavities underneath I found this out because one broke off and I…read morewent to a different dentist.

I went in for a tooth extraction and was out of the office within 30 minutes wi feeling rushed…read more They care about their patients & are concerned about comfort.

I wanted to give a higher rating but always have to wait 20-30 minutes for my appointment. They…read morealso seem to want to overcharge and you have to "remind" them about insurance company write offs to get the credit. Lastly, the country music playing in the waiting area is so loud, I always bring ear plugs for my 20-30 minute appointment wait.

I have a love-hate relationship with my teeth, which makes my relationship with the folks at…read moreUniversity Dental "complicated." It is not their fault, though. They are extremely professional, friendly, and empathetic. They have done wonders soothing my dentophobia (yes, it is a thing). All of the staff at University Dental have proven to be excellent at their work and the state-of-the-art facility only adds to your confidence level that you are being well tended to. Whether you are looking for preventative care, restorative care, or something in between, University Dental is an excellent choice for your dental needs. Things to know: * University Dental operates on a four-day work week and is closed of Fridays. * Access is directional - University Dental sits on the southeast corner of University Ave. and Polk Blvd. To access the parking lot, you will need to approach the approach the entrance by traveling north on Polk Blvd. * If you do not want the toothbrush and sample tooth paste you are provided as part of your routine cleaning visit, they have a place for you to leave it as a donation for those in need.

From the owner: Welcome to our office! We take great satisfaction in helping you maintain optimal oral health. Our…read morepractice is devoted to comprehensive and preventive patient care. Children's dental health is very important to us. We recommend that a child's first dental visit occur shortly after their first birthday and after the first tooth has erupted. This is an ideal time for our team to evaluate your child's oral, dental, and nutritional health.

Not enough stars to compliment Dr Thies and his wonderful Dental staff. I've been going to him for…read more7 years now and that's after not seeing a dentist previously for 20 years due to panic attacks from a bad dental experience in the 1980's! I have anxiety disorder so they are able to use "gas" to keep me relaxed. My periodontal problems are gone and so are five cavities and now I see him three times a year with very little anxiety to keep my periodontal issues under control. He even worked me in the same day for an emergency. Delta Dental and all forms of Medicare and other insurers are accepted. If you don't have dental insurance no worries, they will write up a payment program. As long as Dr Thies is in business I will always go to him; I can't imagine going to a different dentist.

I have been going to Dr. Thies for at least 30 years. He is amazing! I have never had a problem…read morewith any filling or crown in any way! He is a perfectionist and his work shows it!

Called this morning because I needed to establish care with a new dentist and they have good…read morereviews, people I know recommended them to me, their website says "Now accepting new patients." and they list all of the services one could need in a dentist. Seemed perfect. When the receptionist answered I could barely hear them and it sounded like they didn't know what they were supposed to say. New person maybe? So, I asked if there were any appointments I could schedule for the near future because I am looking for a new dentist and need to establish care. Another apprehensive response but this time it also sounded like I was being unreasonable, silly and presumptuous that they'd have availability. Then I wanted to make sure I heard properly and was disconnected. No formal goodbye or anything. I called back and this time just got a "hello" like they're answering their own personal phone. So I ask if it's Franklin Family Dentistry and they say yes and I suggest that they remove the accepting new patients verbiage from their site because that might be helpful to avoid people calling thinking they can get care established. The response was that they're not accepting new patients and I said I understood that, just offering some advice. Look, I don't know who's answering the phone these days, maybe they're new, maybe it was a bad morning, but it's not a good look and it isn't going to translate well to current patients nor new ones. My suggestion: Train reception and all staff within to respond with tact, positivity and compassion. Some professionalism in a healthcare setting. If they cannot, then maybe this isn't their jam. Have the website and socials reflect the current business goals and services. If you're not accepting new patients, none of your outlets should state you are until you are. Ignoring those two basic details will cost any business their longevity. People will just go where the business is providing the quality communication and services. Good luck and take care.

My husband and I have been patients with Dr. Nanda and Dr. McCartney for many years. She did let us…read moreknow she would be retiring. We were not sure what we were going to do. We have since left the office because it is not being run professionally. The quality of care and work is not professional. We have found another place. Sad to see this happen because it truly was an exceptional office at one time.