After going to three dealerships, as well as Carmax and test driving five plus cars, I finally…read morestumbled upon Desert Auto after searching Craigslist high and low. I saw a wide selection of automobiles available in an assortment of makes, years, and styles. I talked to Tamir and he was responsive, friendly and followed through with things. The transaction was fluid and there weren't any surprises. I recommend checking out their inventory and considering what they have available when you make your next car purchase.

I don't usually leave reviews... but I think when people treat you well you should call it out…read more I happened to stop in to the lot with a friend to look at a car for him; they some very nice vehicles. I happened to see a car I had a model of as a kid (BMW Z3M) and fell in love and I just mentioned to Sunny I wish I could get it. Long story short, I went back a few times to look at the car and Sunny knocked off an amazing amount of money to fit it in my price range. At no time were they pushy or tried to get me in some other car, they literally hacked the price to make my dream car fit in my budget. I've never heard of such a thing. I 100% recommend this place and this is where I will buy my future vehicles.

This review is for the service department only -…read more I had my Honda CRV serviced by a different Honda dealership located in RSM, CA. They did a basic service of an oil change, which is as simple as it gets. However, their service technician overfilled the engine oil by several quarts. While I drove my car heading into the Coachella Valley it began spewing smoke and the engine failed. I had my car towed to Honda of the Desert. The service crew, Eduardo Carrillo (service advisor) and "Dan" (a master mechanic) determined my car's engine had been carelessly overfilled with oil AT THE OTHER DEALERSHIP. Mechanic Dan performed heroic corrective repair work to get my car back on the road. Dan also supplied me with a video of my car's diagnosis and damage, which was very helpful. Thanks again to Dan and Eduardo for being true service professionals.

***********************************************************…read morefour months later with three separate offers to have staff review my circumstances and nobody has ever reached out!!! this dealership is excessively bad and obviously not interested in accountability with their customers!!! avoid honda of the desert at all costs!!! ***********************************************************

Brought my wife's Jag in for 60m mile service. Work was done on time and price was reasonable…read more Will be back. My car is next. Look for building "D" and the unit 34...

Joe was very nice and did exactly what he said he would. My van was fairly priced and it was a very…read moreeasy purchase. I would tell any of my friends to go there!

Service center staff are amazing. I had an issue with my ProPilot Assist on my Nissan Ariya. They…read morequickly identified the issue and ordered replacement parts. I never had to wait longer than anticipated and they always kept me up to date. ALSO, they washed my car both times I had it in.

Warning About Nissan Cathedral City…read more I purchased a 2017 Jeep Renegade from Nissan Cathedral City on January 2, 2025. Within months, the car developed major mechanical and electrical failures, including cooling fan issues, shorted circuits, a malfunctioning backup camera, a broken sunroof motor, and more. The vehicle has now been out of service since May 12, 2025 over 115 days and counting. Despite my purchase coming with both a dealer warranty and extended coverage, Nissan has refused to take responsibility, provide a refund, or replace the vehicle. Instead of standing by their customer, they have left me paying for a car I cannot drive while I continue to deal with rental car expenses, insurance, and the financial and personal hardship this has caused. My advice: Do not buy a car from Nissan Cathedral City. They do not stand behind their vehicles or their customers when problems arise. I am sharing this to warn others so no one else in our community has to go through this nightmare.

My experience with my service advisor Shaun and the Jessup auto family is superb. Professional,…read morefast and efficient. My rear shocks on my 2016 GMC Sierra 1500 were shot and Shaun had them replaced the same day. I've had leak issues with my aftermarket air bags and was told that the left side collapsed. So since I'm not pulling my horse trailer any longer, I decided to go back to stock and they removed the broken system. Now she's riding better than ever!!! With my truck at over 10 years old, I have correctly put my trust in Shaun and the Jessup family. Always impressed with their top shelf professionalism, superb mechanical repair work and terrific attitude. Happy truck = happy owner!!!

Absolutely unacceptable experience at Jessup Auto Plaza…read more I negotiated and finalized a deal on a $120,000 vehicle with a salesperson named David. He looked me in the eye and clearly stated, "This car is yours," and assured me multiple times that it would NOT be sold to anyone else. Based on his word, I stepped out briefly for lunch with my family, fully intending to return immediately to complete the purchase. After spending over SIX HOURS at this dealership and driving all the way from San Diego, I came back ready to finalize payment--only to be told the vehicle had been sold to someone else. This was not a misunderstanding. This was a complete failure to honor a confirmed agreement. What made the situation even worse was David's behavior afterward--he attempted to deflect responsibility, created unnecessary drama, and made misleading statements in front of his team instead of owning his actions. This shows a serious lack of professionalism, integrity, and basic respect for customers. A dealership that operates like this cannot be trusted. If their word means nothing, then neither does their business. Be extremely cautious when dealing with this place. Do NOT rely on verbal commitments, no matter how confident they sound. I lost an entire day, wasted hours of my time, and was treated with zero respect after a confirmed deal. This is not how a reputable dealership should conduct business.

There are 125,000 reasons why I didn't enjoy my visit, as that's the cost of the car that I want…read more It seats 7, apparently gets about 300 miles on a charge, and looks smaller than a Toyota Rav. Tesla is on the right track, we've got to create and use energy from renewable resources and I wish them all the best. It was a great visit, and, at the end of the day, Tesla does retain it's appeal. The folks working in the room were nice, answered my questions, and must be very familiar with looky lues like me....but I'll be back to look some more.

If you're looking for a Tesla this is the place to go!…read more As we walked in we were immediately greeted with warm smiles and positive attitudes. We were initially helped by Pat who took us through all the features in the model we were looking at. It didn't feel like you were being sold a car it felt like you were being educated (in a positive way) on the benefits and features of driving electric. I hadn't thought about driving electric until stepping into this Tesla Dealer and I feel as though I was fully educated on the ups and downs of driving electric. After viewing all the models we decided on a test drive. The store manager, Daniel, was the one who conducted our test drive. The drive was amazing, and left everyone in the car bewildered by how amazing the ride was. Overall, the shop was very nicely arranged, the staff communicated well, and most importantly they made us feel welcome. If you ever plan on buying a Tesla I highly suggest buying from this dealer.

They always take care Of my car..Appreciate it fellas…read more. Friendly and professional as else can you ask for?

Process went smooth & fast Our sales guy Gabe was very…read morehelpful I Recommend this dealership & sales man

Greg Grove is the man, He went above and beyond to handle my situation, even though it wasn't to…read moreVW's benefit. I could go on about my situation but the dealership in Indio closed! VW's needs more of you Thank you Greg

Went in to look at a used vehicle posted online for 16500…read more When I entered I was immediately approached and asked if I needed help. I told the salesperson that I was there to look at this particular car. Immediately he said it was sold. Then I asked how long ago it sold...because it was still posted. He said a couple of days ago. Then he said hold on let me check. He went to the back hallway and asked this other guy if he sold the car. Things got a little quieter and I couldn't hear what they were talking about...but the conversation was a little long for a simple yes or no question....is the car sold ? He came back out and told me he thinks it's still there. He said he had to find the keys and would bring it around to the front. He did. I took a look ...I was interested . I noticed that there had been a sticker that was removed from the window ..still had the glue mark on the glass. Important clue for me. I asked if I could drive the car and he said he would have to ask his manager. Weird..but ok. Got in to drive and I was told I couldn't leave the parking lot area. Even stranger. Said it had to be saftey checked. It had already been posted online and on the floor. But if I was interested it still needed to be finished being checked. And wouldn't be available yet but I could start the process. This was BS for sure. So I said I'm interested...but only if we could do a little better deal. He said sure let's go in and talk about it. He asked me did I have the online price and could I pull it up on my phone...I said yes . This is their site ....he knows the price. This is where everything starts to crumble for me. He's talking too much. Side tracking. And I'm trying to put all of these things together....it just started to feel off. He kept telling me all of these things that you get when you buy a used car from them. A year warranty / first service ...blah blah blah. And this is why..... I asked before we run my credit....by the way excellent....wasn't worried about that. I wanted to know what the cost would be for the car. He talks about writing down a price going to his manager coming back to me....that same crap. I don't do the back and forth. What's the price that you want for the car. And then....out of his pocket he pulls out a crumpled sticker....the one he obviously pulled off the window before he brought it around to the front. It had an additional couple thousand added to the online price ....it was all their add ons . No Way. It's a used car. Total bait . Car dealerships need to stop this crap. I was asked how much I would give. I said I would give 1000 less than the online price...plus tax and license. They said no. The problem for them was I would have given the full online price except for the fact that they tried to play me...and I felt slighted by that. I agree with Tony L's review. Spot on. And I definitely agree with S.W. review about this particular sales person. People are in business to make money . I get that. Be transparent....dont boost up a sticker price with coatings and door gaurds and crap like that. Do better. Truly disappointed.