After going to three dealerships, as well as Carmax and test driving five plus cars, I finally…read morestumbled upon Desert Auto after searching Craigslist high and low. I saw a wide selection of automobiles available in an assortment of makes, years, and styles. I talked to Tamir and he was responsive, friendly and followed through with things. The transaction was fluid and there weren't any surprises. I recommend checking out their inventory and considering what they have available when you make your next car purchase.

I don't usually leave reviews... but I think when people treat you well you should call it out…read more I happened to stop in to the lot with a friend to look at a car for him; they some very nice vehicles. I happened to see a car I had a model of as a kid (BMW Z3M) and fell in love and I just mentioned to Sunny I wish I could get it. Long story short, I went back a few times to look at the car and Sunny knocked off an amazing amount of money to fit it in my price range. At no time were they pushy or tried to get me in some other car, they literally hacked the price to make my dream car fit in my budget. I've never heard of such a thing. I 100% recommend this place and this is where I will buy my future vehicles.

I was in the market for a new vehicle, and was greeted by friendly salesman who took his time to…read morehelp me sort through his local inventory to pick the perfect SUV. The place was very clean, and all the cars on the lot are well taken care of.

Went in on Tuesday to have my car serviced and drove off with a Brand New Honda HrV 2027... Brandon…read morewas amazing and so was the team...answered all my questions I have always worked with Brandon he is amazing...they make sure all my needs are met and if I have any questions they answer with no problem...they make buying a car easy which I really appreciate...I would recommend and have recommended my friends to go see Brandon...Brandon and team thank you for making buying a car easy and meeting all my needs...Honda of the Desert I believe is #1...I really appreciate Brandon reaching out to me and making sure everything is great and going above and beyond to make your customers happy...definitely will be send others your way...

Poor Management, Wasted Time…read more I drove an hour to this location after reserving a vehicle online. The website made everything simple -- that's where the good experience ended. When I arrived, I waited about 20 minutes past my appointment time. After sitting down with the salesperson, I learned the car I came for had open recalls and couldn't be sold -- something they texted me about 30 minutes before my arrival while I was already driving. No earlier call, no meaningful notice. I had already been there nearly an hour. Management offered a $300 shipping credit (only usable at that location), which wouldn't even cover the typical shipping cost. They refused to apply it elsewhere or cover full shipping despite the inconvenience. Gas reimbursement required a printed receipt from before leaving -- unrealistic. I decided to look only at cars physically on the lot. I clearly said no white cars and no compacts. I was repeatedly shown white cars and compacts. Eventually I purchased a different vehicle after another long wait. During the test drive, the tire pressure light came on. I was told it was handled before delivery -- it wasn't. The car was also handed over dirty (filthy rims) and missing the actual emergency key -- I was given a plastic cover instead. The salesperson was polite, but management failed at communication, preparation, and basic follow-through. I've bought from CarMax before with no issues. This location was a completely different experience. I won't return. Four hours in-store for this level of execution is unacceptable.

My experience with CarMax has been excellent. I believe CarMax is a trustworthy dealership that…read morestands behind the vehicles it sells and provides a transparent buying process. While no company is perfect, I have found the employees to be hardworking and genuinely trying to help customers. Many negative reviews often come from situations where customers may be frustrated with financing outcomes or other circumstances that are not entirely within the employees' control. One thing I appreciate is that the staff takes the time to explain protection plans such as MaxCare. For customers purchasing luxury or higher-mileage vehicles, repair costs can be significant, and these plans can provide valuable peace of mind. Rather than viewing it as a sales tactic, I see it as an option that customers should seriously consider. Overall, my experience with CarMax has been positive. The staff treated me professionally, the process was straightforward, and I would recommend CarMax to anyone looking for a quality used vehicle.

They always take care Of my car..Appreciate it fellas…read more. Friendly and professional as else can you ask for?

Process went smooth & fast Our sales guy Gabe was very…read morehelpful I Recommend this dealership & sales man

Above and beyond customer service by Alex, my salesman. My new license plates came today and with…read moremy arthritic hands, needed someone to help put them on. Alex was more than happy to help me and also found that one of my speakers was not working. I've driven a BMW for over 27 years and they wouldnt even help top off washer fluid without an appt. (usually weeks later) No bureaucracy from Alex. I walked in and he said how can I help you --- and he did! Its my 1st Tesla and 1st service. 10s across the board. So glad I didnt get another BMW.

Cool Support on the Hottest Day Thanks to My Tesla Advisor Abel Galvez!!!…read more I was having serious A/C issues in Palm Springs overhead fan overheating, 119° outside and Abel Galvez came to the rescue. Even though it was near closing time, he stopped, helped me, and gave me practical advice on how to fix the problem. Open my app and we did it. By following his instructions (turning off the overhead fan), the car cooled down, by the next day. Couldn't have done it without him. Imagine not having A/C in Palms Spings in August. Big thanks to Abel for his professionalism and kindness in the middle of some extreme heat. Truly appreciated. Tesla management needs to give this man a raise, some company stock, a company car and a bigger place to work in. Abel is more than able, he is the MVP of that place. I n

Date: 6/15/26…read more Representative: Jesiel My car maintenance light went on while I was driving and they were able to see me for a same day service. There is a free shuttle within 10 miles in the area. Everybody I came across was very friendly and attentive. I would definitely recommend this dealership if you need to get any services completed or even a new car in general!

When buying a car from a dealership, ask yourself this before you sign on the dotted line:…read more Do I feel good about the experience I just had? Will I be able to look at this car after this purchase and not get a knot in my stomach because I signed a deal where I knew the dealership was pulling a fast one just to make a few extra bucks? $13.00 a month. That is what was so important to Toyota of the Desert in Cathedral City, CA. Not much at all, right? Why not just sign it? I walked out. I said No Add-Ons to the associate. I said No Add-ons to the sales manager. I said No Add-Ons to the guy who picked me up from my house so they could lock me away miles from home in their kingdom. Hoping I would feel the pressure of now way home without a car. Why walk out over 13.00 a month? Because everyone I spoke to PROMISED they wouldn't try to trick me into add-ons. But they did it anyway. There are dealers who will treat you with respect and work toward a win/win. The ones that you will feel good about going to for future car purchases. Toyota of the Desert claims to be one, but it's the same old, same old. They'll take advantage and say it was a mistake. All for $13.00 a month.

Wanted to give a Shout Out to Eddie Franz of Palm Springs Motors in Cathedral City…read more "Bar None" This was the Best car buying experience I ever had, Eddie was so professional and really checked all the boxes when it came to what I was looking for and within my budget . Financing was quick and easy great Warrenty, extra perks like free oil changes, Gas etc. Eddie went above and beyond my expectations. This is a top notch dealership You got to check them out if you want to really feel good about buying your next vehicle! Definitely get a 10 out of 10 rating from me! Lauren West PROUD OWNER OF A KIA NIRO

I went to Palm Springs Mazda to buy a new car. I didn't want an automatic as I get bored easily,…read morebut the salesman would not let me get the car I wanted. I was forced really to buy a Mazda three when I really wanted a Mazda six or a Mustang. Even though I could've afforded it. I felt pressured and I even told him the brakes didn't work. I was made to feel like I couldn't afford anything better. I brought the car in many times and i was told I was imagining things. And there was nothing wrong, I've been an auto mechanic for 20 years. Mazda's have a lack of power not due to how they're made but programming the computer gets confused between economical driving and sports driving and just gives you poor fuel economy and sluggish throttle response. I've done more research and I found out that the programming that decides to give you more power or more fuel Economy gets confused and gives you poor and sluggish feeling an intermittent power that isn't there in certain gears. Due to memory corruption. It just doesn't know how to separate economy from sports driving end result sluggish car And if you bring it up to the service advisor and they test your car, they will reset the computer. It will fix the problem but when you start economical driving, the problem starts all over again and the service people both Nick and Wally will make you feel crazy. For coming in for these problems. There is no real fix to this problem other than getting your car custom Dino tuned which you may not pass smog.