My experience with my service advisor Shaun and the Jessup auto family is superb. Professional,…read morefast and efficient. My rear shocks on my 2016 GMC Sierra 1500 were shot and Shaun had them replaced the same day. I've had leak issues with my aftermarket air bags and was told that the left side collapsed. So since I'm not pulling my horse trailer any longer, I decided to go back to stock and they removed the broken system. Now she's riding better than ever!!! With my truck at over 10 years old, I have correctly put my trust in Shaun and the Jessup family. Always impressed with their top shelf professionalism, superb mechanical repair work and terrific attitude. Happy truck = happy owner!!!

Absolutely unacceptable experience at Jessup Auto Plaza…read more I negotiated and finalized a deal on a $120,000 vehicle with a salesperson named David. He looked me in the eye and clearly stated, "This car is yours," and assured me multiple times that it would NOT be sold to anyone else. Based on his word, I stepped out briefly for lunch with my family, fully intending to return immediately to complete the purchase. After spending over SIX HOURS at this dealership and driving all the way from San Diego, I came back ready to finalize payment--only to be told the vehicle had been sold to someone else. This was not a misunderstanding. This was a complete failure to honor a confirmed agreement. What made the situation even worse was David's behavior afterward--he attempted to deflect responsibility, created unnecessary drama, and made misleading statements in front of his team instead of owning his actions. This shows a serious lack of professionalism, integrity, and basic respect for customers. A dealership that operates like this cannot be trusted. If their word means nothing, then neither does their business. Be extremely cautious when dealing with this place. Do NOT rely on verbal commitments, no matter how confident they sound. I lost an entire day, wasted hours of my time, and was treated with zero respect after a confirmed deal. This is not how a reputable dealership should conduct business.

After going to three dealerships, as well as Carmax and test driving five plus cars, I finally…read morestumbled upon Desert Auto after searching Craigslist high and low. I saw a wide selection of automobiles available in an assortment of makes, years, and styles. I talked to Tamir and he was responsive, friendly and followed through with things. The transaction was fluid and there weren't any surprises. I recommend checking out their inventory and considering what they have available when you make your next car purchase.

I don't usually leave reviews... but I think when people treat you well you should call it out…read more I happened to stop in to the lot with a friend to look at a car for him; they some very nice vehicles. I happened to see a car I had a model of as a kid (BMW Z3M) and fell in love and I just mentioned to Sunny I wish I could get it. Long story short, I went back a few times to look at the car and Sunny knocked off an amazing amount of money to fit it in my price range. At no time were they pushy or tried to get me in some other car, they literally hacked the price to make my dream car fit in my budget. I've never heard of such a thing. I 100% recommend this place and this is where I will buy my future vehicles.

Bought my Honda here and have only had it serviced here. I've had a great experience working with…read morethe sales and service department. Sergio in the service department is excellent. Can't recommend him enough. Sergio went above and beyond to have my car repaired recently. Thank you!

Our salesman Brandon Martinez made our shopping experience on 07/31/26 the best we've had so far, I…read morewould highly recommend him along with Mike the sales manager and Abdul the finance manager. They make this shopping experience the best and easiest. I would definitely recommend this dealership to somebody else if they want transparency on their payment and price. I told them I'll be coming back in about a year to buy my second vehicle from them. We want Brandon to be our sales guy for our second car, never once we felt pressured or lied about anything regarding our purchase. Definitely will be coming back.

CarMax has been great to work with. I've sold a couple of vehicles to them and purchased a couple…read morefrom them as well, and every experience has been excellent. Their process is straightforward, the staff and management are always helpful, and they stand behind the prices they quote. I've even come back a day later after receiving an offer, and they still honored it without any hassle. Whether you're buying or selling a vehicle, I've always had a great experience with CarMax. Highly recommended!

I had an excellent experience at CarMax. I could not be happier. The whole process was so easy and…read moreI was happy with the offer and the speed of getting it accomplished. I even got a free ride home.

They always take care Of my car..Appreciate it fellas…read more. Friendly and professional as else can you ask for?

Process went smooth & fast Our sales guy Gabe was very…read morehelpful I Recommend this dealership & sales man

Above and beyond customer service by Alex, my salesman. My new license plates came today and with…read moremy arthritic hands, needed someone to help put them on. Alex was more than happy to help me and also found that one of my speakers was not working. I've driven a BMW for over 27 years and they wouldnt even help top off washer fluid without an appt. (usually weeks later) No bureaucracy from Alex. I walked in and he said how can I help you --- and he did! Its my 1st Tesla and 1st service. 10s across the board. So glad I didnt get another BMW.

My Model Y pickup went really smooth, and the rep that helped me was so knowledgeable and helpful…read more I haven't been in a Tesla since when Autopilot was new, so when I tried out FSD during my test drive, I was blown away. Currently at 95% FSD of 445 miles since I picked up the car a week ago - what a game changer. But back to the dealership. Great experience, I'll definitely be back!

Date: 6/15/26…read more Representative: Jesiel My car maintenance light went on while I was driving and they were able to see me for a same day service. There is a free shuttle within 10 miles in the area. Everybody I came across was very friendly and attentive. I would definitely recommend this dealership if you need to get any services completed or even a new car in general!

When buying a car from a dealership, ask yourself this before you sign on the dotted line:…read more Do I feel good about the experience I just had? Will I be able to look at this car after this purchase and not get a knot in my stomach because I signed a deal where I knew the dealership was pulling a fast one just to make a few extra bucks? $13.00 a month. That is what was so important to Toyota of the Desert in Cathedral City, CA. Not much at all, right? Why not just sign it? I walked out. I said No Add-Ons to the associate. I said No Add-ons to the sales manager. I said No Add-Ons to the guy who picked me up from my house so they could lock me away miles from home in their kingdom. Hoping I would feel the pressure of now way home without a car. Why walk out over 13.00 a month? Because everyone I spoke to PROMISED they wouldn't try to trick me into add-ons. But they did it anyway. There are dealers who will treat you with respect and work toward a win/win. The ones that you will feel good about going to for future car purchases. Toyota of the Desert claims to be one, but it's the same old, same old. They'll take advantage and say it was a mistake. All for $13.00 a month.

Wanted to give a Shout Out to Eddie Franz of Palm Springs Motors in Cathedral City…read more "Bar None" This was the Best car buying experience I ever had, Eddie was so professional and really checked all the boxes when it came to what I was looking for and within my budget . Financing was quick and easy great Warrenty, extra perks like free oil changes, Gas etc. Eddie went above and beyond my expectations. This is a top notch dealership You got to check them out if you want to really feel good about buying your next vehicle! Definitely get a 10 out of 10 rating from me! Lauren West PROUD OWNER OF A KIA NIRO

I went to Palm Springs Mazda to buy a new car. I didn't want an automatic as I get bored easily,…read morebut the salesman would not let me get the car I wanted. I was forced really to buy a Mazda three when I really wanted a Mazda six or a Mustang. Even though I could've afforded it. I felt pressured and I even told him the brakes didn't work. I was made to feel like I couldn't afford anything better. I brought the car in many times and i was told I was imagining things. And there was nothing wrong, I've been an auto mechanic for 20 years. Mazda's have a lack of power not due to how they're made but programming the computer gets confused between economical driving and sports driving and just gives you poor fuel economy and sluggish throttle response. I've done more research and I found out that the programming that decides to give you more power or more fuel Economy gets confused and gives you poor and sluggish feeling an intermittent power that isn't there in certain gears. Due to memory corruption. It just doesn't know how to separate economy from sports driving end result sluggish car And if you bring it up to the service advisor and they test your car, they will reset the computer. It will fix the problem but when you start economical driving, the problem starts all over again and the service people both Nick and Wally will make you feel crazy. For coming in for these problems. There is no real fix to this problem other than getting your car custom Dino tuned which you may not pass smog.

We had an outstanding experience working with Steve at Subaru of Palm Springs!…read more My husband had his heart set on a very specific vehicle--the Subaru Uncharted GT in the color Coastal Wolf Gray with light gray interior--and Steve went above and beyond to help make it happen. He was knowledgeable, patient, honest, and incredibly responsive throughout the entire process. What really stood out was that we never felt pressured. Steve genuinely listened to what we wanted, kept us informed every step of the way, and made what could have been a stressful car-buying experience feel easy and enjoyable. His professionalism, excellent communication, and dedication to customer satisfaction were second to none. If you're looking for someone who truly cares about his customers and will work hard to help you find exactly the right vehicle, ask for Steve. He turned my husband's dream car into a reality, and we couldn't be happier with our new Subaru Uncharted GT! Thank you, Steve, for providing exceptional service. You've earned our highest recommendation, and we'll be sending our friends and family your way!

To be clear, this isn't about the vehicle, buying experience (2nd time), and the service…read moredepartment. Those are all 5-stars. This is a question/confusion/complaint for parts - I don't understand how/why I find an accessory online (Subaru) at a dealership in a different STATE for $100 that I can purchase and ship here. But, the same product the service department up the street wants $140 (Subaru online highest price is 129) to order the product for me. Smh