If you're looking for top quality work then look no more. I recently had desert custom flooring…read morerenovate, my master bathroom. This is something I've been putting off mainly because of the cost. I've had quotes from the companies that come out and you the one day showers and the cost was outrageous so I was expecting to spend quite a bit of money in the shower countertop. After I was quoted out, I wasted no time to start the renovation and I could not be happier. they were easy to work with, and also I was blown away by their way I will not hesitate to use this company in the future.

Do not hire. They do awful work of poor quality. They will send random workers into your home. They…read morewill cancel on you constantly without notice, delaying finishing the project. They are very unorganized and terrible at communicating. Years later, we are still finding issues from their terrible work. After they finally finished, we contacted them several times to come a fix issues for their work. They would send different people each time that didn't understand or know about the issue. Their "fix" was equally bad. They are not BBB accredited, which should tell you all. They will make excuses as to why they don't have this BBB accreditation. Also, a quick search at the Arizona Registrar of Contractors shows they are not licensed in Arizona under Alex's name (the owner) or "Desert Custom Flooring." It also appears that they have not formed an official company with the Arizona Corporation Commission under the name "Desert Custom Flooring." I suspect they are not BBB accredited, not licensed, and don't have a corporation in Arizona under their trade name because they don't want a place where their dissatisfied customers can lodge formal complaints. The bottom line is don't hire them.

This business did our whole entire house and now we are having to fix at least 14 tiles due to poor…read moreworkmanship! On top of this the customer service is horrible and has been nonexistent. Have called gone into the store and still have not received any help for their poor workmanship. Avoid this place at all cost. We are also having to rip out their bathroom tile work because how Unprofessional and horrible work they do. This business will just take your money and leave you with a pain in the side. Please, again avoid this place at all cost. See pictures of the worst craftsmanship and tile work I've ever seen.

After waiting 72 hours I'm able to write a review which will not come across as slamming this…read morecompany online. An acquaintance of ours recently had tile floors installed in their home over the summer. The pictures looked great and this company was recommended. We contacted the owner and set up or consultation for the plans we had for our home. We agreed and placed a deposit. It took one week, and our main floor and guest bath were all tiled. We were happy and excited to have the other parts of the house, bedrooms and master bath tiled. We saved our money and called for part two. The one item we added was tiling of our master bath- to include removal of the vanity and adding tile for a feature wall behind the vanity. We paid 50% in December and scheduled install for spring break in March. After verifying workers would show on Monday the week before, we moved all 4 bedrooms into the garage and began camping in the living room. Monday morning arrives and the workers do not show. They cancel for the day because they behind on another project. Day two goes great and we are excited at the progress. Day 3- the bathroom tile installer called in for the day. Day 4 all the floors are done and are being grouted. They dug holes in our brand new installed landscaping in our front yard. After addressing them to not so this, new plastic barriers and new landscaping that's less than a month old, they literally dug a second hole in our front yard breaking the plastic again. Day 4 also-The bathroom has very little progress.... Day 5- the installer comes with their child. We tell the owner we can not take anymore time off work and can not be there Monday to finish up as we can see it will not be finished. Day 6- kid is back on site working with installer cutting tile and installing fyi... we are communicating with owner that the full feature wall needs to be done- what we paid for- and the installer did not want to do. He felt the new vanity would cover it. IT DOES NOT MATTER!! if I want to change my design to two pedestal sinks the tile should be installed professionally and we PAID for it! But sadly, the worker left that day, saying he was done. Grouted over newly laid tile with no spacers and begrudgingly... and it looks horrible. We paid our contract but refused to have them back in our house. We hoped they would do the right thing... an unfinished, unprofessional job.... They did not, they actually blew our phones up to get the check cashed and verified at our bank the next day... We sent photos, we communicated, we weren't bad customers... we we're screwed over and exploited for not being "those" customers

This company is by far one of the best. Customer service is outstanding. They are not out to make a…read morequick buck , they seriously care about their work and especially their customers. Mike and Jason I want to thank you for our new flooring, it's simply perfect. The quality is unbelievable. Thank you for making us feel important. I will definitely recommend your company to everybody I know. Thank you again from the bottom of my heart !!

I waited a couple of months to write this as I wanted to give myself time to see how the…read moreinstallation looked after a while and to see if any issues came up. It looks great and there are no issues! I had vinyl plank installed through most of the home and carpet in the bedroom. I also had new 4" baseboards installed. The work and the results were excellent! They stuck to their timeline and budget. When they found an issue with one of my toilet flanges they brought it to my attention and we agreed on a repair for a modest additional charge. The final work was reviewed by the owner on his walk through. He found a few things for his team to address and they took care of it. I've had a lot of compliments on the new flooring. The prices were good too. The price was similar to (a bit less than) a national chain competitor, but Walk On Me's bid included the new baseboards throughout vs. the competition only wanting to put quarter-round down with the vinyl plank. I got a much better deal here.

This is an update to my Fed 23, 2026 review: Through filing…read morea formal complaint with the AZ Registrar of Contractors (ROC) and sending formal certified letters to the owners demanding my money back, I received a full refund. The company really does not exist anymore. The funds I received were from a personal account and not a company account.

Elevate did an AMAZING job on my bath remodel! The work was completed quickly, even when changes…read morewere requested mid-project. 10/10 recommend John and team

Thank you Very well pleased easy to work with…read more very happy did all ceramic tile I love it!!!

I highly recommend this flooring company! Marcy the owner very knowledgeable. She answered all my…read morequestions made me feel comfortable. Manny, her installer is a master at his craft. He installed my tile that was 24x48 and it looks amazing. It is flawless. They exceeded all my expectation.

No quality of work. No follow-up on completing the work they started. Was left hanging for over a…read moreyear on the repairs that they were supposed to complete. They turned me into the ROC and the ROC fou b d there work substandard and they were supposed to fix but here we still wait

AZ Renovation groups went above and beyond with our kitchen remodel gave me exactly what I wanted…read moredown to the pot filler excellent work. I would highly recommend them to anyone looking to remodel/modify their home. Customer service was great.

Elvin, Kevin & team are unmatched. They did an addition for us earlier this year and everything…read morefrom start to finish exceeded our expectations (wildly rare for contractors, in my experience). Their quote was comprehensive and far more competitive than others we gathered. They were flexible with us on timing that worked for both parties and were super thorough on communicating what was happening daily. They ended each day with photos of progress made and an update on what would be happening the next day, timing for those coming to the house, etc. They worked with us on our more unique asks (installing super old antique doors) as well as guided and advised us on bigger decisions (removing walls, where to put build-ins in our mudroom, how to best configure our new closet). Crazy enough, we finished on time - actually a couple of weeks early. They've been back a couple of times since just to help with small things we ended up wanting revised or that we messed up (like my husband backing into our new stucco....). They care about their work and their clients. I cannot recommend them enough!

Elvin and Kevin and their team are unbelievable! They built us an office with a gorgeous built in…read morebookshelf and french doors. They also moved lights, added an additional built in and new counters. We cannot recommend them enough. They are very reasonably priced, communicative and also just nice. We seriously could not have asked for a better experience. 100000/10

We highly recommend Lunas Valley Flooring. They came out right away to provide an estimate and…read morestarted demo + install the same week we decided on which flooring to go with. Sulema and Jorge (both Jorges - one in their office and the other that does the demo + install) were amazing and great to work with.

100% recommended. Zulma and Jorge were awesome to work with, from the estimate to installation they…read morewere very helpful, knowledgeable and efficient. The process was a breeze. They use quality material, their work is impeccable and their prices are very reasonable. Amazing company will definitely use them again. Thank you Luna's Valley flooring! Love my new floors..