This company doesn't respond to emails texts or phone calls. Calls go to an AI person named Stephanie. While they say they guarantee their work, they do not respond and rectify their work despite receiving full payment for their work. They will be reported to the Better Business Bureau. If I could har given no stars I would have. read more

We hired Desert Greenscapes to build our dream pond and landscaping in the ugliest area of our backyard. George was very patient with us as we discussed what we wanted and even asked to see a tour of his past projects. He showed us 4 or 5 projects he had done in the past to help us understand his work, and get ideas for our yard. As it turned out George and his team had to do our renovation of the backyard while we were out of town due to circumstances beyond our control. The neighbors all commented on how polite his team was. George answered any questions we had, sent pictures and video to us along the way, and even adjusted his plans based on our preferences. When we were able to finally return home we were welcomed by a GREAT backyard! Desert Greenscapes delivered what we wanted and more. We can't wait to see how the plants mature and bloom as the seasons change (install was done in winter). The landscape lighting really makes the backyard beautiful even at night! We did see some things that we wanted changed/adjusted and George has had no problem making things just the way we want them. He answers texts and phone calls quickly. If you decide to use George and his team you will not be disappointed ! read more

Desert Greenscapes - Landscaping Near Me - Las Vegas, Nevada

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Desert Greenscapes had our front and back yard completed in just under two weeks. And it's beautiful! They met both the requirements of the SNWA and our HOA. We met with the designer and lead, George, who listened to what we wanted and fully delivered. He even took a trip to CA to get the trees on the SNWA's $100 list that LAS doesn't regularly carry. It was well worth the money - pavers, artificial grass, xeriscape, etc. read more

We had a 20 year old pond that sprung a leak and went murky green. Desert Greenscapes ripped it all out and transformed our garden into an oasis with a beautiful pond-less waterfall. George Rivera is very knowledgeable and carefully chose the best rock and plants to suit our backyard, even including a few miniature roses! The result is absolutely stunning and we are thrilled. We highly recommend George, the crew and Desert Greenscapes. read more

DESERT GREENSCAPES did a great job on my front yard installing synthetic grass and rock great job very happy they have a great crew i will be using them on my back yard. thanks Jorge. read more

Jorge, put together a great landscape design for our backyard in a professional format ready to submit to our HOA. Jorge and his crew transformed our backyard from rocky desert to lush landscape in a timely fashion. I would highly recommend this company. read more

They did a beautiful job. My yard has never looked so good! I would and will recommend them to everyone!! Phyllis read more

I contracted Desert Greenscapes after referral from a friend the work was done quick under budget and beat many other competitors as well as came out really well. Mike the owner was very efficient honest and a super nice guy he came out and talked ideas with me also guaranteed the work And it was all finished very fast... didn't want to go with rock but I'm glad I did maintenance has been a breeze as well as saving money and water!!!!! going to use them again on the other half of my front yard!!!!!!! read more

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We called and spoke to Jorge Rivera who was very courteous, he showed up for our appointment on time, drew up a design, gave us a quote, showed us samples and explained the process. He was able to start the next morning and he and his employees showed up on time, cleaned up at the end of the day and were all hard workers. It only took two and a half days for them to transform our dirt area into a beautiful putting green for the hubby. This is a fantastic company with great employees which is very hard to find here in Las Vegas, especially for all the employees, especially Jorge Rivera to show up everyday even earlier than their start time!! I would not hesitate a minute to do business with them again!! read more

Desert Greenscapes - Before and after, Jorge transformed our dirt into a beautiful putting green!! - Landscaping Near Me - Las Vegas, Nevada

George and his team did an amazing job on our backyard transformation. From the start to completion they were very communicative and understanding in meeting our expectations and staying within the project budget. The final result exceeded our expectations and we couldn't be more happy. In addition, the team was on time and finished on schedule for a backyard celebration we have previously planned. read more

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Mike and his crew did our backyard in February of 2018. Four years later I can see where things went wrong. Our builder told us/warned us about proper drainage in the backyard. Mike ignored my request to have the back patio drain into its long centerline, and then run-off to both sides of the house. He flat-out ignored me, and chose to run the patio's drainage AGAINST MY HOUSE, then off to one side. The result? I get large puddles of standing water, draining under my slab foundation! His own "plans" (submitted to my HOA) even show what I asked for - centerline drainage to both sides of the house - but that's not what the install turned-out to be. I'm considering a lawsuit at this point, to have him pay for rectifying this condition. In all fairness, the pavers they put in look great; the trees we paid for? Not so much, they installed the ugliest Australian Bottle Trees money could buy, they're barely hanging in there to this day. I don't recommend this outfit at all; they ignore customer input and do what they want - at the customer's expense. read more

First off, I would like to thank Mike for designing the perfect plan for my backyard, it's perfect with a 50 foot putting green. He showed up on time as scheduled and followed through with everything. The crew that was assigned to complete the majority of my project was Pedro, Geovanni, Jimmy, Alejandro, Armando and Jesus. One of the greatest benefits of having them is that most of them spoke english and communicated very well! They followed the plans precisely and made some on-site adjustments that I had requested. My job was completed in August and amazingly all the plants survived. I have been practicing on my putting green regularly and it's just as good as the putting greens at the resort courses. I give my highest recommendation for Desert Greenscapes if you want a spectacular backyard landscape. Thank you ALL for creating the backyard of my dreams and a job well done! read more

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I am so happy with how my artificial grass came out!! I'm actually doing this for the 2nd time cause the company before didn't install it correctly! I wish I would've found Desert Greenscapes the first time and just had it done right the first time! These guys do it right and take pride in there workmanship! I highly recommend this company!!! read more

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We needed to extend a paver walkway from our side gate to our back patio. Jorge from Desert Greenscapes was professional, on time and knowledgeable. Our project was completed efficiently and at, what I thought, was a reasonable price. We would definitely use again and recommend his services. read more

We had our front yard landscape done. Mike Ortiz the senior sales designer I would say is ok (?) . I said this because his workers told us that they do what Mike tells them to do. I gave them 2 star because we used our turf for a portion of the front yard to be done. We know we had enough turf to cover but job but they said our turf is not enough. We then finally agreed to just do whatever will fit. We left them and we came back we saw that only a very small portion of was done with all out turfs and on top of that they took all our left over turfs and when we asked for them they only returned to us a very few of our turf. For us this is not professional to do. Maybe this is not an instruction from Mike , we don't know. His workers should have asked us whether we still want all our turfs ; I think this is the professional way to do. So just watch out. read more

We just recently transformed our water consuming Henderson backyard into a beautiful water preserving desert landscape with a mix of synthetic grass and lighted beds with lush water saving vegetation. George and team showed up as scheduled, did great work and finished in time and within budget. They also got a little taste of Southern Nevada winter with a 20-30 minutes snow/hail "Storm". George explained everything in layman's terms and was just a pleasure to work with. The final result is just stunning, we could not be happier, job well done, thank you so much! read more

From start to finish, I had a great experience with Desert Greenscapes. When I told Mike Ortiz what I wanted he knew the exact material that was needed to match my existing pavers & rocks. The installation crew did a wonderful job with the grading and leveling and an even better job on the pavers than my original landscape people did. I was told it would take 3 days and it took 3 days. read more

Desert Greenscapes - Landscaping Near Me - Las Vegas, Nevada

Mike was a pleasure to work with. His communication was prompt. He listened to our ideas, concerns and hesitations. Mike made the entire project flow seamlessly. And the crew worked hard to achieve a most perfect result. I am picky and would (will) use them again for me front yard reno. read more

Desert Greenscapes - Landscaping Near Me - Las Vegas, Nevada

After shopping around, I went with desert greenscapes for a backyard redo. I now have a great putting green. I found their prices to be reasonable, workers very professional and finished in the time they quoted (I had out of town guests in the following day). Also, since they knew I was expecting guests, in addition to the turf job, they also tidied up around the yard for me as well. read more

Desert Greenscapes - Landscaping Near Me - Las Vegas, Nevada

I have a small backyard and was looking for something simple. The salesman come by and was able to give me a few options, all of which would work perfect for my situation. He was thorough and straightforward. I'm very happy with the installation and service. Thank you! read more

Desert Greenscapes deserves a huge shout out! Jorge Rivera worked with me on designing my landscape conversion. He was extremely responsive to my emails even when he was on vacation!! That's above and beyond customer service. He was so patient with me as I changed my mind several times and he had to revise the design. His design ideas were beautiful! He said the job would take 3 days and that's what it took. His team arrived on time every day and always checked in with me before leaving for the day to see if I had questions or concerns. The completed landscaping turned out absolutely beautiful. I couldn't be happier. I HIGHLY recommend Desert Greenscapes for your landscape needs. read more

My house had rock landscaping. My 13 yr old dog couldn't walk on the rocks. Due to the small area, water restrictions and HOA rules, I was limited on what I could do. After talking to several companies about artificial turf, I chose Desert Greenscapes. Mike Ortiz was very knowledgeable, professional and friendly. He was very honest about what would work and what wouldn't. Removal of the rock, a cactus, a small dead tree, 2 French drains, and installation only took two days. The crew cleaned everything, even the pool! The cost was very reasonable and I am very pleased! Highly recommend! read more

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I Love my yard!!!! Great product, great job done, great friendly staff! Dogs are enjoying every aspect of having a lawn to play on! Thanks Synthetic Lawns!!!!! read more

Desert Greenscapes - a patio with a table and chairs - Landscaping Near Me - Las Vegas, Nevada

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Highly satisfied customer ! From day one of the estimate (mike ) was very friendly , helpful and professional . Had great ideas to help make decisions, answered all questions and concerns and made the process very easy ! Landscapers were great as well , very friendly , prompt and hardworking . They always kept their work areas very clean which kept my neighbors happy ! Highly recommend Desert Greenscapes and wil definitely be referring them to friends and family ! read more

After shopping around, I picked Mike Ortiz with Desert Greenscapes. I am an artist and I am extremely picky about details. These gentlemen not only exceeded my expectations but were very considerate with the financing. I will give this company an A+, five stars rating. Now I have the best looking 2,400 square feet of artificial grass in town. Thanks guys ! Mark and Marissa Kimpton. read more

There is no way I would ever recommend this company to any of my friends- or even my enemies. Their level or professionalism is non-existent. You know what, I take that back....I really liked the install guys and the receptionist in the front office. But the salesman? And even worse, the owner, are the living worst. They have even resorted to attacking my husband on his business website about his character. How immature do you have to be? When you write a review, it is because you do business with someone. I did business with this company and will regret it forever. They did not do business with my husband, and yet attacked him like a bully in a school yard. Karma is a real thing, though, and this company will eventually have to own up to it. We paid a lot of money for a job that was not to our satisfaction. Please message me for details- but stay away from this business at all cost. read more

I hired this company over a year ago to completely redo all of my landscaping, front and back yard. I wanted all the old stuff out and all new plants, decor and watering system. I worked with the salesman (owner) on a design concept for both yards. The workers came and started on the front. After removing all the old and replacing the drip system they started to do the planting. Good thing I went out to check and how they were doing because they already had dug holes in areas that were not suppose to have plants, which means they also put in drip lines where they were not suppose to be. I pointed it out to them, told them I would print out a copy of the design, and the foreman told me he had a copy, to which I replied, you need to read it. They redid their mistakes and 90 minutes later I went out again to check on the progress and they were setting some large bolders in the wrong areas. I pointed it out to him again, offered him a print out of the design and again he said he had one. At that point I pulled out a chair, sat in my drive way and watched them for the rest of the day to be sure everything was being planted and placed according to the design. So I was now the foreman of my own project and had to watch everything they were doing, Next they started on the back yard. I have a long wall that I had chosen Yellow Lady Banks Roses to go all along the wall. The owner of the company called to tell me there was a shortage of the yellow plants and he could do everything in the back except plant the bushes but he'd dig the holes and when the yellow ones arrived he would have them come back to plant them. I agreed. The workers finished everything else, left the holes open and I waited. I was very patient as I knew there was a shortage of a lot of things at that time, due to the pandemic. 2 months go by and I called the Mike Ortiz, the owner just to check on the status. He said he had located the white variety but not the yellow. I was very clear I did NOT MIND waiting till the Yellow ones were available. About 10 days later he called to tell me he had the 10 yellow plants I wanted and his crew would be there in 3 days. I checked the labels on the pots myself to be sure they were labeled Yellow. Since it was past the blooming season for that type of plant I knew they would not start to bloom till this Spring. Sure enough, they have all rooted over the winter, grown quite a bit on the trellis's and guess what. Each of the 10 plants are budding WHITE flowers, not YELLOW. I could understand one or two pots being labeled wrong but not all ten, so I have no other explanation other them the labels were deliberatly mislabled so they could finish the project. I spent 9000. for all the work done on my property, I was willing to wait for exactly what I ordered, I should not have had to settle for less. This company and it's workers have no pride in ownership and no pride in their work ethic. Can't recommend them. I guess my small house was not as important to them as the bigger home and commerical projects they do, but 9000. was a hell of a lot of money to a retiree like me. read more

Mike Ortiz and staff were professional and timely from job estimate to job completion! We installed artificial turf in a courtyard and the staff treated our lawn like it was theirs. Great work at a great price. I highly recommend them. read more

Desert Greenscapes - New lawn for the kids - Landscaping Near Me - Las Vegas, Nevada

My husband and I are beyond happy with Desert Greenscapes, our Project was finished in just a couple of days, the guys even worked during the rain, Mike our Foreman and Charlene in the office are very responsive and helped us with all our questions. I definitely recommend them. =) read more

Wow! I love my new yard! Thank you to Desert Greenscapes and their very professional hardworking crew. My home was transformed in just two days and they did a great job cleaning up when they were done. read more

Mike was great to work with. He was able to work in the design that I wanted. The guys that worked for about 2 1/2 days did a fantastic job. I couldn't believe what hard workers they were and fast. They always cleaned up things in the yard and street before they left each day. I am loving the looks of the yard and so glad that I had removed the grass and replaced it with this landscaping. I highly recommend Desert Greenscapes. read more

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BUYER BEWARE!!!!!!!!!! If I could give this a negative it would be -10 stars. The unprofessionalism is appauling, and it's down right flabbergasting to see them still in business. This company needs to be shut down. I have NEVER NEVER written a negative review, but I have no problem saying this is my first. Go with anyone besides them. My client put down a deposit 6 weeks before they were suppose to come lay the turf. In that entire 6 weeks my client called them multiple times, and even texted​ them as well. No reply for a MONTH! Then a couple days before to confirm. No answer, no reply, no phone call. May 12th is here, they were suppose to start at 8am sharp, and never showed. After again, multiple phone calling and texts the day of installation my client finally got a text from Michael Ortiz saying they were already to thin and would not be able to make it... Now my client will be fined by my HOA and My client is losing her water rebate. STAY FAR AWAY FROM THIS COMPANY!!!!!!! read more

I guess I just don't get it. Tim showed up at my house on time. He was GREAT! We hit it off and he has to be the most personable salesperson I've ever met. As to Charlene...The same. I called for the appointment and she was great as well. This was going to be easy for me if they were even close to being in the ball park to other bids. Price is always a factor, but I think you need to like the people selling you their services. You never know, you might just need to deal with them again. After spending a huge amount of time drawing up my back yard for the install, Tim and I parted ways and he said he'd be back to me that afternoon with a quote. Perfect. The day came and went with no quote. Okay...Maybe he had an emergency. Take two...The next day came and went with no quote. That's not right. Did he forget me? Die he die? I'm going to feel really bad if Tim died. Let's see how the weekend goes...The weekend passed with...You guessed it...No quote. I called this Monday morning just before Noon and got the answering machine. Guess what? No call back. Maybe this is why I see so many five stars juxtaposed next to a one star. Maybe it's because I'm looking at a measly $9k job. Something just isn't right. I think they have a hell of a salesman with Tim. And Charlene couldn't be nicer. And I'm willing to bet, based on the reviews, they do a fantastic job. It's just that somewhere along the way, communication breaks down on some jobs. I can't recommend them just because of this. I want to be fair. I can do this because I'm not out any money. Maybe you'll get the good Desert Greenscapes and I hope you do. But maybe you'll get the company you see from the one star review. Good Luck. read more

They were great in terms of sales and installation (of course thats where the money at). The one star rating is for filing a warranty claim on the artificial turf. Its been months of phone calls and still waiting.... read more

Inquired about getting an estimate for a landscaping job. I got a response promptly and had one of their men see our property. Was told I'd get an estimate and plans within the week. From the way the gentleman presented himself, we thought for sure we'd be choosing them for the job. Almost a month later, nothing. I have tried calling the office and cell phone provided on his card and still nothing. read more

Met with Donald in April of last year and made a proposal. And he said he would submit it to my HOA. I called the Hoa 6 months after and they never received it. I called Donald and he said he would call back and never did.. High priced and bad customer service..will never do any kind of business with them! read more

TERRIBLE AFTER-SERVICE CARE...BEWARE!!!! Of 5 estimates, this company was by far the most expensive. But I chose them. And I spent nearly $20K on two backyards - and the initial install was near-perfect. Truly. However, like many others, my grass melted because of the reflection from the windows. For weeks I could not get Donald to come over and look at it. When he finally came, Donald seemed perplexed and told me that he had only experienced this twice in his entire career. (The company I eventually hired to cover the windows told me they deal with this all the time.) That doesn't match up - I would expect a better assessment from a company installing synthetic turf in an area where (come to find out) this is a re-occurring issue. Regardless of whether he should have known....Donald knows now. And more than 8 months later (dozens of emails and phone calls later) I'm still waiting for Donald to find a way to get me on the schedule for a "complimentary install". By complimentary, I believe he is referring to "warranty service" which was guaranteed by the turf manufacturer. Buyer Beware: High quality with a high price. Just hope it all goes well. Donald will talk your ear off about a bunch of nothing until you unfortunately have something to really talk about - and then you will get nothing but the voicemail. read more

I contracted Desert Greenscapes to install artificial grass in a ~200 sq. ft. area in my East-facing backyard. I purchased the highest quality material they sold @$7.50 per sq. ft. The install was great. The very next day it began to melt. I called the company and they agreed to replace the damaged turf as long as I put up window coverings. I have since called the company 12+ times over the past month. There has been a total of two returned calls- the first call resulted in the consultant stating he needed to discuss options with the owner. The second call back (after several of my calls) resulted in the consultant stating he would have to get with the schedulers and that he would call me back. There have since been several further calls on my part with no response. This includes calls to the consultant and calls to the receptionist. read more

Not helpful, absurd quote with crazy labor minimum they tried to hide in other fees. While asking questions to see what I can do to lower the price for a very small job, I was patronizingly told "sorry we couldn't earn your business" when I never once said I wasn't interested. Rude overall. Now I certainly WONT do business. read more

Very professional. Designed and created beautiful walkway and steps. Left the property in immaculate condition. Highly recommend this company.. read more