I have had nothing but the most positive of experiences here. I see Sayed Sadiq and he is so…read moregenuine and caring. Highly recommend.

Not just know but hell no. Last time I saw doctor Quadri was about 4 yrs ago. He was either drunk…read moreor high and asked me twice why was I there. And it was a follow up appointment with him. So I went to dr Kolar who does not converse. He tells you what he wants to tell you.And then when he is done , he gets up and walks out. Oh did I have a question?? That didn't matter.It was too late and he was gone. So after having stage four c k d and him changing my medications back and forth and back and forth and back and forth, he told me he was sorry, but there was nothing.He could do for me and that I was too old for a kidney transplant. So now I go to mayo clinic, where I am not too old and they work with me and they have me working with a renal dietician. And they actually want me to live!

I have to agree with the above reviews. While I like my nephrologist, the office is absolutely…read moreimpossible to deal with. I find myself actually going to an a appointment with current lab work, but without a current order. This because I spent a WEEK on a round robin of phone calls trying to contact my physician's MA to make sure that there was an order sent in. I can leave multiple messages on her voicemail (I'm talking to you Payton) and she never responds. I finally talked to someone else who assured me that they had faxed in an order. When I arrived, no order. So...the lab used the order from six months ago. The matter remains to be resolved. I am so angry over the lack of response by this office. I am going to research another nephrologist who is not affiliated with Southwest Kidney, because I shouldn't have to deal with this nonsense every six months. Definitely not good patient advocacy!

Dr. Byrne has done a good job of helping me with my UTI's and ongoing infections, and that's the…read moremost important thing at the end of the day. But I do have a frustration: During the past few months I had an office visit and, just minutes after our 'visit' ended I wanted to ask a follow-up question (it is sometimes hard to think of everything during the office visit and, oftentimes a patient has a follow-up question that emerges as a direct result of the office visit). I asked a member of her staff to tell Dr. Byrne that I had a question and not only did she not come back to me to answer it, but when I saw her walking toward another room before I left the office she purposely ignored me. I get that there are 'permanent patients' who ask a string of non-stop questions, and the doctor's time is valuable. But, in my view, to be a top notch doctor there has to be some reasonable flexiblity in such situations, and it bothers me that I had to schedule another appointment just to answer what I considered to be a simple, quick follow-up question from the appointment.

I can't say enough good things about Dr Byrne and her staff. Dr Byrne is always very kind and calms…read moremy fears. I am confident she will order all the necessary test and give me the best care. Her staff is always friendly

My mother-in-law recently had a backwards fall from her porch in which she struck the concrete with…read morethe back of her head. Luckily, she was transported to the very best trauma hospital in the area. Diagnosed with a brain bleed and a sprained ankle from her fall, they kept her for observation. Long story short, she was sent home, but had a few strange episodes and was in a lot of pain, and returned for about another week of care. We met several of her nurses and were impressed with their bedside manners. They really took good care of my MIL. The hospital is easy to navigate and has a terrific parking structure within walking distance. And a Starbucks open until midnight during the week. Overall, a great experience for a terrifying situation.

ER experience, use a different hospital. Wait times are understandable, it's the ER…read more But, care once back in triage was dismal. They have no buttons to push if you need care. I had to hunt people down to get care for my 86 yr old mother. My mother had to sit in her urine. They didn't have a BP monitor or oxygen monitor on her for hours. The oxygen tank wasnt even turned on. When they did finally put the monitors on her BP was 192/78 oxygen 89 Blood work and test results several hours. My family has used several ER's in the valley and this was the worst experience by far.

A nice small and caring office. Very compassionate and patient centered. Appreciated Kathryn and…read moreher scheduling assistance. Knowledgeable and competent staff that worked well together. The urologic care was superb and questions were answered and time provided. The PA was smart. Clean and well organized. Great location and easy parking.

Great service PA is great front office is good. Wish the ultrasounds had more onsite options than…read moreMonday but good none the less

I feel very lucky that I have finally found a caring & competent rheumatologist in the valley!!!!…read more It seems to be a constant uphill battle to find a doctor in the Phoenix area that will take time to listen and legitimately care about each patient. I have lived all over America (and all over the world) with my occupation, and I have NEVER had such lack of medical care as in the Phoenix area. After living over half my life with Rheumatoid Arthritis, Lupus, Sjogren's Syndrome, Raynaud's Syndrome & Hypothyroid, as well as going through aggressive Ovarian Cancer & chemo in my 30s, it is refreshing to find rheumatologist that isn't desensitized to considerate care of the autoimmune issues at hand. Dr. Pace is kind, patient, understanding, competent, and thorough. I feel like I finally have a rheumatologist that is on my side as I continue to battle my health issues.

Dr. Pace's care does not "fit in the box" to me, this is a blessing and rarity. Those able to look…read morepast a small office that lacks corporate frills, they will be pleasantly surprised by Dr Pace's authenticity, uniqueness and brilliance. Specialists, like her will no longer exist one day. This will be a sad day. We need to support and appreciate providers like Pace who are less robotic and smart enough to keep a solo practice running. This allows Dr. Pace to thrive at problem solving and make obscure connections other providers may have missed.

Been going here for the past year in a half when I was pregnant with my son up until now 6 months…read morepostpartum. I genuinely love this office. They've made me feel so comfortable & are so easy when it comes to scheduling. I've seen a few different drs and I can't say anything I disliked about any of them. Highly recommend this place.

I'm only writing the review because I feel like during your pregnancy you are deserving of quality…read morecare and proper bedside manner. If you want an office that will actually care about you and treat you like an individual and not be seen by robots, do NOT go here. We recently moved to the east valley and needed a new OB as I have a high risk pregnancy due to my previous medical history. I explained to them on the phone if this was someone their office could handle and I needed to see an OB not a nurse or a midwife due to the complications of my pregnancy. I was scheduled for an ultrasound and "doctor's " visit. The front desk seemed more concerned about their nails and hair than doing their job. I had to redo the same paperwork 3 times because the girl upfront kept deleting it. The ultrasound tech was rude and just seemed annoyed we were there. She has zero personality. While the medical assistant was extremely nice; she did not seem to know what was going on; her nails were longer than her fingers which don't seem professional in a medical setting or even sanitary & she was chewing gum with her mouth open as she spoke to us twirling her hair and ignoring most of what I was saying. I was seen not by a doctor but a nurse; she 100% ignored my questions and concerns. I was then told thy were not going to do anything but have me come back because " we don't even know if you have a viable pregnancy " I was 6 days earlier than we thought and instead of being professional she was rude and heartless. This causes so much unnecessary stress. We got TWO second options that same week and they BOTH agreed the due date would be moved and baby was healthy and growing and there was NO reason to say what she said especially since I am still nursing and there is zero way to know the exact date of conception. When I told her what she said " no you HAVE to be this far along and you're just not matching that " It causes so much unnecessary stress but the way the entire appointment was handled was unprofessional and has zero human compassion. The only reason that I even stopped to wright this review was because the front desk called me today to verify that I canceled my apt. When I said yes I decided to go with an office with better bedside manner her response was " oh yeah that TOTALLY makes sense " and laughed and hung up.

Company structure is TERRIBLE! The call center is TERRIBLE, Office Support Staff response times are…read moreTERRIBLE, doctors are good/great, but the SW Kidney Institute structure is HORRIBLE and needs to be COMPLETELY restructured!

unprofessional office no one picks up phone for billing…read morequestions no one replies to messages/questions sent through patient portal for days.